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The guys were ready to go, just one week after I received my estimate. They arrived right on time--7:30am! I didn't mind since I figured the early they got started, the earlier they would be done. I was really surprised that it took all day, but there was a little glitch with the water heater needing to be converted to electric, so it took a little longer. The guys worked their tails off, even taking turns when it came to lunch time.
Everyone I encountered was really nice and patient. When the job was done, one of the guys was pointing out the fact that they had taped all of the duct joints and he said that it makes him sad "because he has to cover up all of his work". I really liked that he took pride in his work, which was evident not only by his words but by the work.
My parents also had their AC and furnace done by Integrity. They recommended them highly and I would certainly do the same! Get all of the estimates you need to feel good about it; I'm sure that Integrity will do their best to give you fair pricing.
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