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F
"They must be desperate to squeeze the last possible dollar out of dissatisfied customers. This is what I experienced… **over an hour and 40 minutes on the" phone just trying to notify them that I was cancelling and switching providers (I was completely paid up, a month in advance); ** transferred to 3 different "specialists"; **placed on hold twice, and disconnected once - total wait times on hold 31 minutes; **repeated efforts to offer "free" temporary programming to keep me as a customer; **and bad-mouthing other providers, which I already told them was useless, since the installers were already almost finished installing Direct
, **and then, finally, I was told by a rather rude young man that if I really wanted to switch, I would be charged $10.00 ea. for boxes and labeling for each separate piece of equipment (I would need 5 separate boxes for 2 hoppers and 3 joeys), ** OR I could DRIVE to
Paso (from Granbury, Texas - an 8 hour drive) to drop them off myself (supposedly the nearest distribution center). I told him that I would arrange to send the equipment on my own without their boxes, and he grudgingly agreed that I could do that and gave me the address in
Paso. He also admitted, after being prompted to do so, that I did indeed have a credit coming from them for the unused portion of this month (I had direct auto pay with a credit card, and have had for nearly 3 years.) Then, after I told him I would arrange to get the equipment to them myself, without paying their return fees, he told me I'd better do it fast, because they would charge me between $30.00 and $290.00 PER PIECE of equipment if they didn't receive it within 30 days. REALLY? The retailer/installation company that installed the Dish equipment had already told me that they would take care of sending the equipment back to Dish for me, and had already picked up the equipment (at no expense to me). Then, just moments after my phone conversation with the rude young man from Dish, I received the following email: From: DISH [mailto:dishnetwork@dishnetworkmail.com] Sent: Saturday, January 17, 2015 12:58 PM To: xxxxxxxxxx@gmail.com Subject: You have cancelled your DISH service Account Number: xxxxxxxxx
xxxxxxxxx, You have cancelled your DISH service. Per our conversation, a return fee has been added to your DISH account for each box required to return your equipment. We appreciate your business and hope you will consider returning soon. If you did not intend to cancel or change your mind, please call 800-333-DISH (800-333-3474). Thank you, DISH So very frustrating and unnecessary, and a waste of time for me AND for them. What a way to treat customers who have been with them for years. I certainly hope they don't expect any of us to ever use their service again. IF this is even legal, or in the fine print somewhere (I haven't found it), it is extortion and should be exposed. With all the unhappy customers out there right now, they need to be aware of what to expect, and get ready for a fight. I have already spoken to my credit card company, removed my card and withdrawn it from auto pay on their website. It is important to do that BEFORE you notify them that you want to cancel, because they shut down your online access to your account information instantly after you speak with them. Fortunately, I had already pulled the info. I think a lot of folks would be livid if this happened to them. Very bad, unethical, and possibly illegal practices. I'll leave it to you to check that out.

-Janice S.

A
"See above Angie's List -please contact me about your practice of aggressively pursuing reviews that were begun in error, and how a member can cancel a review.

-Mary J.

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Local Articles in Skokie

As the digital age improves, there are more options when it comes to choosing a TV service. Cable and satellite offer homeowners the choice of service, channels and the chance to build a plan according to their preference and budget. (Photo courtesy of Angie’s List member Jeremy I.)

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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TV Service - Satellite

Are you planning to install a satellite dish at your home? It can be hard to determine which company to hire. Consider the following tips for hiring a provider.

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Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's Answers

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
If you would like to see some Angie's List search results for handymen in your area in this forum, please let me know by responding in line with this Q&A by submitting a new answer.
 
You can also reach us at memberservices@angieslist.com or toll-free at 1-866-783-2980 to speak with a live representative. Our call center hours are Monday through Friday 8:30 am-8:15 pm Eastern Time or Saturday from 8:30 am-3:00 pm ET.

Thanks for writing! - Kyle K
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Satellite Tv reviews in Skokie

A

Rating
They let me know that the coupon was needed.
Skokie Satellite Tv Providers Provider Name Locked
went above and beyond the call of duty . He learned how the system worked and did a great job.
- Cheryll K.
D

Rating
I called Direct
Skokie Satellite Tv Providers Provider Name Locked
on 12/29/1014 to set up an appointment for the installation of an HD receiver for our newly purchased flat screen. The appointment was set for 12/31/2014 between 12 and 4. The tech called me early on 12/31 and asked if he could come on as he was in the area. I said yes and he arrived within 30 minutes. he installed the receiver and told me he had programmed the remote. He was here about an hour. He also went up on the roof to adjust the dish as he said it was out of alignment. Later that day I tried the
Skokie Satellite Tv Providers Provider Name Locked
and found that one of the functions did not work. I called the tech at the number on the card he had given me. He said he would stop by before the day was up to adjust it. He didn't. Also my daughter went out in our back yard and found a large metal piece from the dish that he had apparently thrown off the yard and "forgotten" to pick up. What if we had mowed over this with our mower? On Friday (1/2) I called the tech again. He said he had forgotten to come and would come on Monday (1/5) between 8 and 9 AM. He didn't. I called his number twice more and my call was never returned. Also on 1/2 I called the Direct
Skokie Satellite Tv Providers Provider Name Locked
office to complain. The man tried to help me but was not able to. I asked that a tech be sent back out but was told they didn't do that for remote controls. I told them it wasn't the remote ; it was the install of the remote control. The man said no that I would just have to live with it. On Monday 1/5 I called Direct
Skokie Satellite Tv Providers Provider Name Locked
again to complain about the tech not returning my call. I got someone who was in Louisiana. I went through the entire story again and she said that I couldn't complain about the service as it had been over 72 hours. Apparently one has to complain within 72 hours, but no one tells you that. I reminded her that I had called on Friday 1/2 but she said there was no evidence of such a call. Imagine that! She offered to send me a new remote and a new receiver but said I would have to install them myself. I told her no - not to send them. She also said that there was probably something wrong with my
Skokie Satellite Tv Providers Provider Name Locked
and that I should call the manufacturer. I asked again for a tech to be sent out and told her that I would pay. She said no that they didn't do that. In desperation I called the manufacturer and I discovered that there were wires that had never been hooked up. I am not a
Skokie Satellite Tv Providers Provider Name Locked
installer or repairperson. By the way the new remote control and receiver that I distinctly told her not to send arrived at my house yesterday, so this morning I had to cart these two items to the post office and mail them back!! I have been a Direct
Skokie Satellite Tv Providers Provider Name Locked
customer for 13 years and this is how I get treated. What horrible service!
- Angela B.
A

Rating
They answered all questions and gave us plenty of info regarding the new service. They were on time when they came out to install. Any time we've had an issue or question, they've answered or answered it quickly.
- stacy C.
A

Rating
It went great - when they arrived, we discussed options for running the new wires and came to a solution that worked best for me. They reviewed everything they were going to do with me and even removed the old wiring and antennas. They arrived on time and worked diligently - completing the work in just a few hours. They were great at explaining everything and very courteous and friendly.
- Linda T.
A

Rating
Awesome service. Customer service is great and very responsive. I love Dish and am very glad I switched.
- Rebecca Y.
A

Rating
The technician was extremely, thorough, knowledgeable when answering questions, and professional in his mannerisms/overall customer service approach.
- Traci K.
A

Rating
Technician called prior to arrival, and arrived on time. Quickly diagnosed why TV in one room was not responding to the proper remote and resolved the problem.
- MARY B.
A

Rating
Two installers spent a couple of hours hooking up 4 DVRs in the house. Tested all and have instructions before leaving.
- JAY O.

All Satellite Tv Providers in Skokie, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A PLUS HD TV REPAIR

613 N Main ST
Mount Prospect

Abt Electronics

1200 N Milwaukee Ave
Glenview

ADT Bolingbrook

381 Brookview Ln
Bolingbrook

ADT Steger

3401 Chicago Rd
Steger

aftermarket electronics

1012 cove ave
Lockport

AK Security Solutions

29720 Quinkert St

American Virtual Associates

304 Whitelaw Avenue
East Alton

Arts Wired Electronics

3029 N Kedzie Ave
Chicago

ASN ELECTRIC

1511 N CONVENT
Bourbonnais

AT&T

2000 W Ameritech Ctr
Schaumburg

AT&T U-verse Aurora

101-199 Oak Ave
Aurora

AT&T U-verse Elgin

213 E Chicago St
Elgin

AT&T U-verse Joliet

15 W Jefferson St
Joliet

AT&T U-verse Naperville

801-823 N Washington St
Naperville

AUDIO VIDEO SPECIALISTS LLC

81 Summit Dr
Gilberts

Bohlen Electric

3842 North Mozart
Chicago

CERTIFIED AVE (Audio, Video & Electronics)

WE SERVICE CHICAGO & ALL NORTH AND SOUTH SUBURBS
Chicago

Certified Electronics

7929 Ogden Ave
Lyons

CETEK Online Backup.com

6700 So. Shore Drive, Ste.#25K
Chicago

Chicago specialty services (CSS CHICAGO)

5920 N Fairfield ave
Chicago

Chicago Tech Services

6200 Sheridan Rd
Chicago

Cinemaquest Inc

5250 Grand Ave.
Gurnee

Comcast Addison

5N301 Medinah Road, Addison, IL
Addison

Comcast Addison

5N301 Medinah Road, Addison, IL
Addison

Comcast Arlington Heights

53 South Evergreen Avenue
Arlington Heights

Comcast Aurora

993 Oak Avenue
Aurora

Comcast Aurora

101-499 N Broadway St
Aurora

Comcast Aurora

160 S River St
Aurora

Comcast Carol Stream

412 West Thunderbird Trail
Carol Stream

Comcast Chicago

8745 W Higgins Rd # 400
Chicago

Comcast Chicago

141 W Jackson Blvd
Chicago

Comcast Chicago

1255 West North Avenue Chicago, IL
Chicago

Comcast Chicago

564 W Van Buren St
Chicago

Comcast Chicago

25 W Adams St
Chicago

Comcast Dixie

18215 Dixie

Comcast Elgin

47-99 Du Page Ct
Elgin

Comcast Evanston

1900-1998 Dempster St
Evanston

Comcast Evergreen Park

9500 S Avers Ave # 11
Evergreen Park

Comcast Grayslake

30 N Whitney St
Grayslake

Comcast Hickory Hills

9126 S Roberts Rd
Hickory Hills

Comcast Hickory Hills

7720 West 98th Street
Hickory Hills

Comcast Hoffman Estates

2800 West Higgins Road, Hoffman Estates, IL
Hoffman Estates

Comcast Hoffman Estates

2800 West Higgins Road, Hoffman Estates, IL
Hoffman Estates

Comcast Joliet

125-133 U.S. 30
Joliet

Comcast Lake Zurich

880 Donata Court, Lake Zurich, IL
Lake Zurich

Comcast Lake Zurich

880 Donata Court, Lake Zurich, IL
Lake Zurich

Comcast Lemont

101 Stephen St
Lemont

Comcast Naperville

1230 E Diehl Rd # 101
Naperville

Comcast Orange park

498 Bonnie Lane
Elk Grove Village

Comcast Rolling Meadows

1575 Rohlwing Road
Rolling Meadows

Comcast Schaumburg

1500 McConnor Parkway
Schaumburg

dacson inc

1098 Lee St.
Des Plaines

Directv Aurora

213 S River St
Aurora

Directv Calumet City

701 Wentworth Ave
Calumet City

Directv Chicago

2210 S Halsted St

Dish Direct

245 W. Main St, unit 308
Lake Zurich

DISH NETWORK

880 N WOOD DALE RD
Wood Dale

Dish Network Aurora

4001 Fox Valley Center Dr
Aurora

Dish Network Aurora

40 Gregory St
Aurora

Dish Network Aurora

4075 Fox Valley Center Dr
Aurora

Dish Network Buffalo Grove

540 Mchenry Rd
Buffalo Grove

Dish Network Burr Ridge

535 Joliet Rd
Willowbrook

Dish Network Carol Stream

106 East North Avenue
Carol Stream

Dish Network Chicago

1400 Skokie Blvd
Chicago

Dish Network Chicago

1100 West Cermak Road
Chicago

Dish Network Downers Grove

7500 Lemont Road
Downers Grove

Dish Network Evergreen Park

9059 South Kedzie Avenue
Evergreen Park

Dish Network Hinsdale

102 West Chicago Avenue
Hinsdale

Dish Network Joliet

15 W Jefferson St
Joliet

Dish Network Naperville

833 N Washington St
Naperville

Dish Network Naperville

659 S Washington St
Naperville

Dish Network New Lenox

103 East Maple Street
New Lenox

Dish Network Richton Park

5150 Sauk Trail
Richton Park

Dish Network South Holland

862 East 162nd Street
South Holland

DSL Chicago

Chicago

DXM Integrated Solutions

PO Box 5801
Buffalo Grove

Filam Satellite

355 Osage Drive
Bolingbrook

Five Star Electronics

9209/11 s Cicero Ave
Oak Lawn

FortiFi Technologies

830 W Main St
Lake Zurich

Gay-Cierge

Chicago

GnG Direct

PO Box 972
Westmont

Guardian Protection Svcs

174 Thorn Hill Rd

Harrison Home Maintenance

PO Box 240
Park Ridge

HD INSTALLS

1376 Grand Ave.
Chicago

Home Theater innovations

2428 N Forestview Ave
River Grove

HOOK UP GUYS LLC

1907 N KENMORE
Chicago

Hotwire Co

9320 Menard Avenue
Morton Grove

iHomeHarmony

Wilmette

iWire Chicago

2617 N Albany Ave
Chicago

iWireChicago

2617 N Albany Ave
Chicago

Johns Electric Troubleshooting

5643 N. St. Louis Ave.
Chicago

Kitarra

6351 W Montrose Ave
Chicago

Modern Media Tech

P.O. Box 53
Lake Bluff

Neal Construction

2417 W Cortland st
Chicago

Net1

2N484 Highland Ave
Glen Ellyn

One Room Solution, Inc

18400 W Il Route 120 Apt 115
Grayslake

Phone Service Chicago

307 S Clark St

Plasma, Inc. Audio & Video Solutions

2033 North Milwaukee Ave
Deerfield

Procom

951 Busse Rd
Elk Grove Village

Radar Sat

5742 W Belmont Ave
Chicago

S & P inc.

3410 n. kilbourn ave

SAFECO ELECTRIC INC

8124 W LELAND AVE
Harwood Heights

SATCOM INC

7819 W Cressett Dr
Elmwood Park

Shop Wireless

408 Nelson Rd
New Lenox

Top Electric

4545 oakly
Chicago

TRAVIS SOUND DESIGN

5540 STATE ROAD 50

TV-VCR REPAIR XPERTS

9720 S MILLARD AVE
Evergreen Park

Wired Technologies, Inc.

37 Sherwood Terrace
Lake Bluff

Ziegler Installations Inc

24735 West Pleasant Court
Plainfield

Shop Local Satellite Tv Services in Skokie, IL

Skokie Zip Codes

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