Sample Reviews

F

Rating
Nature of complaint: A sales presentation with unethical sales practices

Problem description:
I feel I was scammed by this company and that the public should be aware. The company representative caught me at a booth at the Indiana State Fair. We wanted to upgrade our equipment. He told us we could pay the show special price of $50 instead of the regular price of $150, so we decided to do it. Upon returning home and checking my DirecTV account, I saw I was eligible for FREE upgrade, free installation and shipping at no cost. The representative said he didn't know anything about that and all he knew was he had to collect $50. I should add he was insistent on cash -- no credit card, no check and no billing to the account. I asked to explain the fee to me and he referred me to his office manager IN ARIZONA! I should also mention that this booth was totally under the DirecTV brand. There was no indication they did not work for DirecTV.

His office manager also could not explain the fee. I asked her if I ordered it online and had no fee, why do I pay $50 at a show. I also told her I felt I was being scammed, would like to cancel that order and have my money returned. At that point, she said she would have to talk to her supervisor and call me back. She did not call me back, so I called her the next day and got her voice mail and asked her to please return my call. After no response, I sent an email to the general mailbox detailing my complaint and asking for a refund. At that point, the owner replied via email saying the fee was non refundable and that was on the contract I had signed, therefore no refund. I told her, yes, it was on the contract, but the rep told me the fee was mandatory for the upgrade, not an application fee retaining a third party company. And that what he should have said was "you are eligible for a free upgrade, but we will handle it with DirecTV for you for a fee of $50." At that point I would have known this was a third-party vendor (for there was absolutely no way to know that otherwise) and refused the offer.

My complaint is this: this company represented itself as DirecTV, under DirecTV's umbrella, with DirecTV shirts, equipment, etc. there was never any indication I was retaining or working with a third party. As far as I was concerned, I was dealing with DirecTV. Since my upgrade was FREE from DirecTV, this company collected an illegal fee from me; therefore their contract was illegal and they should refund my money. In the future, they should explain clearly and up front, that they are not DirecTV, but a third party performing a service which could easily be done online by the consumer.

- Debra G.
A

Rating
Skokie Satellite Tv Providers Provider Name Locked
arrived precisely @ 9AM. The project was discussed & explained in detail. He then went up onto my roof with a signal meter and test antenna to determine what signals were available. He found 42 channels between Boston and
Skokie Satellite Tv Providers Provider Name Locked
. He then gave me a written estimate which fit perfectly with my budget. He took great care of my home and gardens and, upon completing the antenna installation, he even sprayed the galvanized tripod with gray Rustoleum!
Skokie Satellite Tv Providers Provider Name Locked
is someone you can trust totally... & I am very pleased with not having to pay anymore cable bills!!!! THANK YOU
Skokie Satellite Tv Providers Provider Name Locked
!!!!!!
- suzanne m N.
A

Rating
He got there when I requested (7:30 am) and got right to work.. Had it fixed in less than 2 hours and he also fixed my tv satellite connections (which I didn't know was problematic). Everything is working great now.
I have used Dish Net for over 15 years now and have always had good results with them and their techs.
- Mary B.
C

Rating
Was told on the phone I would have Internet service....and then after installing TV services, I found out they do not have Internet services in my area. Also, when it would sprinkle rain, there would be no service.
- Tessa C.
A

Rating
The appt was set up, they called to verify time the day before. The installer arrived on time, told me about how long it would take, told me the steps he would take. . We discussed where the disk would be located. We discussed where I wanted the cable to come through through the wall or the floor, where I wanted my computer locainstallation went smoothly. No surprises. I am very pleased.
- Carol C.
A

Rating
Skokie Satellite Tv Providers Provider Name Locked
went up on my roof and did a signal survey to find out what channels were available. We talked about several optionsthat were available. A written estimate was given to me. A
Skokie Satellite Tv Providers Provider Name Locked
antenna system was installed at a reasonable price. I am very happy with the quality of the product and the installation; very professional, experienced, and friendly.
- Roger C.
C

Rating
It was an extremely cold day, installer didn't seem to mind working in that type of weather, seemed efficient and did the work as quickly as possible.
In the process he knocked down an antique pottery bird bottle, broke that, didn't mention it. also when project completed he came to us with paperwork, indicated it was for his rating in order to be paid, did not even mention the fact that we were obligating ourselves to a two year contract @ $80 plus dollars! Had I known this prior we would have gone with another company
- John Q.
B

Rating
Very well overall. However they don't inform you that if you do not have a Cat5 outlet they do not install so they drill a hole in your floor. This makes the installation look unprofessional. Waiting to see if this new gateway holds up. We also have
Skokie Satellite Tv Providers Provider Name Locked
voice which drops calls some time or has back ground noise.
- Gary M.
A

Rating
This is the 3rd time we have used
Skokie Satellite Tv Providers Provider Name Locked
. He is always polite, answers our questions, and works efficiently. This move caused a challenge for him because the house is 3 stories and very high off the ground.
Skokie Satellite Tv Providers Provider Name Locked
found a way to get a temporary dish set up for us until we can get some trees cleared up. He spent a few hours going on a "treasure hunt" to find the previous cabling and getting cabling into the 4 rooms we want to set up with the Dish system. He is very committed to serving the customer and will do what it takes to get you hooked up. He will have to make a second trip out once we get the trees cut and was fine with setting us up with a temp set up until then. He also found a way to put the dish in an easy accessible location.
- Martin F.
D

Rating
Called the
Skokie Satellite Tv Providers Provider Name Locked
customer service department. Young lady told me her computer was not working that day. She asked to call back later in the day. cNo, I told her. She transferred me to another customer service rep. After a question and answer period, I was told to take my router/modum to the local Customer Service Center. The nice lady there said they cannot exchange the unit and I needed to make an appointment for a tech to come to my house. An appointment was made for the following day between 3 pm and 5 pm. I sat in my driveway waiting for the tech. No one showed, I called
Skokie Satellite Tv Providers Provider Name Locked
and was told that the tech showed up at my house and found nobody home. I explained I was sitting in my driveway and no one showed. I was told to make another appointment for the following day. I asked to speak to a supervisor. The supervisor explained that it was my fault for not being at home. Again, I explained that I was at home. He researched deeper and found that
Skokie Satellite Tv Providers Provider Name Locked
did not show but called me twice via the telephone to confirmation my appointment. When I did not answer, they considered me as being not at home. I asked the supervisor to look at my "trouble order" and repeat to me my issue.... Telephone and internet is out of order. I asked him why did
Skokie Satellite Tv Providers Provider Name Locked
call me on a phone that out of order ? He told me to make another appointment fot the following day. I lost it and demanded some kind of service. The service tech showed up 1 hour later. He found a bad connection at the pole on the street. By the way I congradulated the service tech on his professionalism.
- Jim M.
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All Satellite Tv Providers in Skokie, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A PLUS HD TV REPAIR

613 N Main ST
Mount Prospect, IL
Your local tv repair center at your service! family owned and operated, a plus hd tv repair &...

Abt Electronics

1200 N Milwaukee Ave
Glenview, IL
Abt electronics, founded in 1936, is one of the largest independent, single-store appliance...

ADT Bolingbrook

381 Brookview Ln
Bolingbrook, IL
Please feel free to call us anytime for any question about placing order or for the service.

ADT Steger

3401 Chicago Rd
Steger, IL
To get any more information about company call us anytime of day.

aftermarket electronics

1012 cove ave
Lockport, IL
Free estimates contact us @ 815-582-all zeros over 30 years experience by a private...

AK Security Solutions

29720 Quinkert St
Roseville, MI
Ak solutions was created in 2001 by melding years of multi-media and security experience with...

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL
American virtual associates, over the last five years, has expanded into one of the leading...

Arts Wired Electronics

3029 N Kedzie Ave
Chicago, IL
Arts wired electronics is a company that sells, installs, and helps you design an audio,...

ASN ELECTRIC

1511 N CONVENT
Bourbonnais, IL

AT&T

2000 W Ameritech Ctr
Schaumburg, IL

AT&T U-verse Aurora

101-199 Oak Ave
Aurora, IL
To get any more information about company call us anytime of day.

AT&T U-verse Aurora

Aurora, IL
To get any more information about company call us anytime of day.

AT&T U-verse Aurora

Aurora, IL
We are happy to serve to you 24*7.

AT&T U-verse Chicago

Chicago, IL
Call us now to place your order from local dealer.

AT&T U-verse Elgin

213 E Chicago St
Elgin, IL
Buy from local dealer and get piece of mind.

AT&T U-verse Elgin

Elgin, IL
We are local authorized dealer for the company.

AT&T U-verse Joliet

15 W Jefferson St
Joliet, IL
Please feel free to call us anytime for any question about placing order or for the service.

AT&T U-verse Joliet

Joliet, IL
To get any more information about company call us anytime of day.

AT&T U-verse Naperville

801-823 N Washington St
Naperville, IL
We are happy to serve to you 24*7.

AT&T U-verse Naperville

Naperville, IL
Call us now to place your order from local dealer.

AT&T U-verse Naperville

Naperville, IL
We are happy to serve to you 24*7.

Bohlen Electric

3842 North Mozart
Chicago, IL
No extra charges for evenings or weekends.all types of electrical work.we currently have a...

Cable Chicago

Chicago, IL
Please feel free to call us anytime for any question about placing order or for the service.

Cable Chicago

Chicago, IL
We are local authorized dealer for the company.

Cable Internet Chicago

Chicago, IL
To get any more information about company call us anytime of day.

Cable TV Aurora

Aurora, Il
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Cable TV Chicago

Chicago, Il
Call us now to place your order from local dealer.

CERTIFIED AVE (Audio, Video & Electronics)

WE SERVICE CHICAGO & ALL NORTH AND SOUTH SUBURBS
Chicago, IL
Certified a.v.e (audio, video& electronics) we offer a one stop solution for all your home...

Certified Electronics

7929 Ogden Ave
Lyons, IL
We fix all makes and models of tvs, from the tube model set to the high definition lcd, led,...

CETEK Online Backup.com

6700 So. Shore Drive, Ste.#25K
Chicago, IL
Cetek online backup brings simple, award winning backups, with the power to restore data at...

Chicago specialty services (CSS CHICAGO)

5920 N Fairfield ave
Chicago, IL
Make the most out of your living space and keep the focal point of the room where it was meant...

Chicago Tech Services

6200 Sheridan Rd
Chicago, IL
Chicago tech services is a well-established technology company that provides a/v,...

Cinemaquest Inc

5250 Grand Ave.
Gurnee, IL
Cinemaquest is a full service home theater and automation company that uses best in class...

Comcast Chicago

Chicago, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Addison

5N301 Medinah Road, Addison, IL
Addison, IL
To get any more information about company call us anytime of day.

Comcast Addison

5N301 Medinah Road, Addison, IL
Addison, IL
To get any more information about company call us anytime of day.

Comcast Arlington Heights

53 South Evergreen Avenue
Arlington Heights, IL
Place order with loca authorized dealer of the company in your town.

Comcast Aurora

993 Oak Avenue
Aurora, IL

Comcast Aurora

101-499 N Broadway St
Aurora, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Aurora

160 S River St
Aurora, IL
Place order with loca authorized dealer of the company in your town.

Comcast Carol Stream

412 West Thunderbird Trail
Carol Stream, IL
Buy from local dealer and get piece of mind.

Comcast Chicago

8745 W Higgins Rd # 400
Chicago, IL
We are happy to serve to you 24*7.

Comcast Chicago

141 W Jackson Blvd
Chicago, IL
Call us now to place your order from local dealer.

Comcast Chicago

1255 West North Avenue Chicago, IL
Chicago, IL
Place order with loca authorized dealer of the company in your town.

Comcast Chicago

564 W Van Buren St
Chicago, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Chicago

25 W Adams St
Chicago, IL
Call us now to place your order from local dealer.

Comcast Chicago

Chicago, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Dixie

18215 Dixie
Homewood, Il
Buy from local dealer and get piece of mind.

Comcast Elgin

47-99 Du Page Ct
Elgin, IL
We are happy to serve to you 24*7.

Comcast Evanston

1900-1998 Dempster St
Evanston, IL
We are happy to serve to you 24*7.

Comcast Evergreen Park

9500 S Avers Ave # 11
Evergreen Park, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Grayslake

30 N Whitney St
Grayslake, IL
We are local authorized dealer for the company.

Comcast Hickory Hills

9126 S Roberts Rd
Hickory Hills, IL
Buy from local dealer and get piece of mind.

Comcast Hickory Hills

7720 West 98th Street
Hickory Hills, IL
Call us now to place your order from local dealer.

Comcast Hoffman Estates

2800 West Higgins Road, Hoffman Estates, IL
Hoffman Estates, IL
We are local authorized dealer for the company.

Comcast Hoffman Estates

2800 West Higgins Road, Hoffman Estates, IL
Hoffman Estates, IL
We are local authorized dealer for the company.

Comcast Joliet

125-133 U.S. 30
Joliet, IL
Please feel free to call us anytime for any question about placing order or for the service.

Comcast Lake Zurich

880 Donata Court, Lake Zurich, IL
Lake Zurich, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Lake Zurich

880 Donata Court, Lake Zurich, IL
Lake Zurich, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Lemont

101 Stephen St
Lemont, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast Naperville

1230 E Diehl Rd # 101
Naperville, IL
Buy from local dealer and get piece of mind.

Comcast Orange park

498 Bonnie Lane
Elk Grove Village, IL
You may place order anytime from 24 hours of 7days a week with us.

Comcast Rolling Meadows

1575 Rohlwing Road
Rolling Meadows, IL
To get any more information about company call us anytime of day.

Comcast Schaumburg

1500 McConnor Parkway
Schaumburg, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Comcast  Rolling Meadows

Rolling Meadows, IL
Call us now to place your order from local dealer.

dacson inc

1098 Lee St.
Des Plaines, IL
2 employees, 3 sub-contractors, cash, checks, credit cards

Digital Cable Chicago

Chicago, IL
We are local authorized dealer for the company.

Directv Aurora

213 S River St
Aurora, IL
Buy from local dealer and get piece of mind.

Directv Calumet City

701 Wentworth Ave
Calumet City, IL
Call us now to place your order from locall dealer.

Directv Chicago

2210 S Halsted St
Chicago, Il
We are local authorized dealer for the company.

Dish Direct

245 W. Main St, unit 308
Lake Zurich, IL
We install, repair and service: -running cables through walls, behind baseboards, under...

DISH NETWORK

880 N WOOD DALE RD
Wood Dale, IL

Dish Network Aurora

4001 Fox Valley Center Dr
Aurora, IL
Please feel free to call us anytime for any question about placing order or for the service.

Dish Network Aurora

40 Gregory St
Aurora, IL
To get any more information about company call us anytime of day.

Dish Network Aurora

4075 Fox Valley Center Dr
Aurora, IL
We are happy to serve to you 24*7.

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX
Packages starting at just $19.99 per month. free $100 restaurant,com gift card with qualifying...

Dish Network Buffalo Grove

540 Mchenry Rd
Buffalo Grove, IL
Please feel free to call us anytime for any question about placing order or for the service.

Dish Network Burr Ridge

535 Joliet Rd
Willowbrook, IL
We are happy to serve to you 24*7.

Dish Network Carol Stream

106 East North Avenue
Carol Stream, IL
Call us now to place your order from local dealer.

Dish Network Chicago

1400 Skokie Blvd
Chicago, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Dish Network Chicago

1100 West Cermak Road
Chicago, IL
Call us now to place your order from local dealer.

Dish Network Downers Grove

7500 Lemont Road
Downers Grove, IL
We are local authorized dealer for the company.

Dish Network Evergreen Park

9059 South Kedzie Avenue
Evergreen Park, IL
Call us now to place your order from local dealer.

Dish Network Hinsdale

102 West Chicago Avenue
Hinsdale, IL
To get any more information about company call us anytime of day.

Dish Network Joliet

15 W Jefferson St
Joliet, IL
You may place order anytime from 24 hours of 7days a week with us.

Dish Network Naperville

833 N Washington St
Naperville, IL
Call us now to place your order from local dealer.

Dish Network Naperville

659 S Washington St
Naperville, IL
Call us now to place your order from local dealer.

Dish Network New Lenox

103 East Maple Street
New Lenox, IL
Place order with loca authorized dealer of the company in your town.

Dish Network Richton Park

5150 Sauk Trail
Richton Park, IL
We are local authorized dealer for the company.

Dish Network South Holland

862 East 162nd Street
South Holland, IL
Its very easy to place order via phone. we are available 24 hours 7 days a week.

DSL Chicago

Chicago, IL
We are happy to serve to you 24*7.

DXM Integrated Solutions

PO Box 5801
Buffalo Grove, IL
Specializing in a wide variety of residential and commercial audio/video applications such...

Filam Satellite

355 Osage Drive
Bolingbrook, IL

Five Star Electronics

9209/11 s Cicero Ave
Oak Lawn, IL
Five star electronics is a wholesale and retail electronics dealer. we supply lg,...

FortiFi Technologies

830 W Main St
Lake Zurich, IL
Fortifi specializes in custom electronic system design and installation in the residential,...

Gay-Cierge

Chicago, IL
Gay-cierge is chicago's luxury concierge service catering exclusively to chicago's lgbt...

GnG Direct

PO Box 972
Westmont, IL
Communications specialist. focus on audio conferencing, video conferencing, web...

Harrison Home Maintenance

PO Box 240
Park Ridge, IL
General contracting and full service maintenance, repair and remodeling. offer monthly...

HD INSTALLS

1376 Grand Ave.
Chicago, IL
Hd installs is chicago's leading home and theater installation service which is now expanding...

High Speed Internet Chicago

Chicago, IL
We are happy to serve to you 24*7.

Home Theater innovations

2428 N Forestview Ave
River Grove, IL
A small home theater company that can under cut the big guys without effecting quality.

HOOK UP GUYS LLC

1907 N KENMORE
Chicago, IL
2 employees. no subs. cost is determined by the job. no travel charges. additional contact:...

Hotwire Co

9320 Menard Ave
Morton Grove, IL
Hotwire co. ''you hire we wire" hot wire co. is family own company. our 13...

iHomeHarmony

Wilmette, IL
Ihomeharmony is an all-in-one solution for your audio video, theater, automation and home...

Internet Service Chicago

Chicago, IL
We are local authorized dealer for the company.

iWire Chicago

2617 N Albany Ave
Chicago, IL
Iwire chicago is a full service home theater and media company; offering design and...

iWireChicago

2617 N Albany Ave
Chicago, IL
Iwirechicago is chicagoland's home wiring specialist. from small media rooms to full home...

Johns Electric Troubleshooting

5643 N. St. Louis Ave.
Chicago, IL
I am local electrician chicago and servicing suburbs as well. i specialize in residential...

Ken Lacewell Wiring - custom communications wiring

1509 73rd St
Darien, IL
I offer personal, detailed service that cable and phone companies can't, or wont, provide. i...

Kitarra

6351 W Montrose Ave
Chicago, IL
Kitarra is an accomplished team of technology professionals having proven competency in data...

Low Cost Satellite TV

461 Tyler Ct
Cottontown, TN

Modern Media Tech

P.O. Box 53
Lake Bluff, IL
Modern media tech is a technology and low-voltage company that focuses on the client. our 12+...

Music Evolution, Inc. 'dba' Evolution Installs

17531 70th Court
Tinley Park, IL
Our specialties include - home theater design and installation, tv mount on-wall, surround...

Neal Construction

2417 W Cortland st
Chicago, IL
General contractor full service home improvement pros & experts. remodeling contractors in...

Net1

Glen Ellyn, IL
Additional dba - john halabrin

One Room Solution, Inc

18400 W Il Route 120 Apt 115
Grayslake, IL
Jeff and martin will exceed your expectations when it comes to purchasing or designing your...

One Vision TV

Houston, TX
One vision tv installs and sells direct tv packages at a discount to customers

Phone Service Chicago

307 S Clark St
Chicago, Il
Its very easy to place order via phone. we are available 24 hours 7 days a week.

Plasma, Inc. Audio & Video Solutions

2033 North Milwaukee Ave
Deerfield, IL
Plasma inc.- specializing in customized solutions to all your residential and commercial audio...

Procom

951 Busse Rd
Elk Grove Village, IL
Procom group – custom technology advisors and electronic systems providers specializing in...

Pure Picture LLC

Skokie, IL
Pure picture is tv repair shop 3 employees in field in stor service is with appointment

Qute Tech

Richton Park, il
We are a team of programmers, network engineers, systems analysis and designers, software...

Radar Sat

5742 W Belmont Ave
Chicago, IL
Radar sat is a satellite and security retailer for dish network, directv, comcast, and adt...

S & P inc.

3410 n. kilbourn ave
Chicago, Il
S&p inc employ's 2 personnel, sub contracts larger projects to ensure timely completion. s&p...

SAFECO ELECTRIC INC

8124 W LELAND AVE
Harwood Heights, IL

SATCOM INC

5354 N MILWAUKEE AVE
Chicago, IL
Welcome to satcom inc. we are committed to providing quality service at affordable prices. we...

Shop Wireless

408 Nelson Rd
New Lenox, IL
Shop wireless is a multicarrier store. providing t-mobile, cricket, boost, h2o and simple...

Top Electric

4545 oakly
Chicago, IL
Hello my name is jose i am a licensed electrician in the chicagoland area. i am qualified to...

TRAVIS SOUND DESIGN

5540 STATE ROAD 50
Delavan, WI
The staff at travis sound design is committed to bringing you the best in home entertainment...

TV-VCR REPAIR XPERTS

9720 S MILLARD AVE
Evergreen Park, IL
In business 27 years. free television repair diagnosis via telephone!

Wired Technologies, Inc.

27899 Irma Lee Circle
Lake Forest, IL
Wired technologies inc. is full service communications contractor specializing in the design,...

Ziegler Installations Inc

24735 West Pleasant Court
Plainfield, IL
We are a family owned and operated a/v company. we offer an affordable solution to the...
Skokie Zip Codes

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