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Vacuum Cleaner reviews in Schaumburg
Its now a month and still no call back - needless to say we went to a competitor and received complete satisfaction. Perhaps the owner thought we wanted something for nothing; but we feel he should have least had one of his staff explore our needs a little more if he was afraid of us.
Pros: When I called, there was a voice message that stated their business hours and allowed you to leave a message (the other store had neither). Also, if you call during business hours, someone WILL answer (which was another issue at the other store).
Work was completed within the timeframe I was given. Cost was comparable to other store. The employee was cordial and polite.
Cons: 2 Issues are noteworthy: I had to insist on a receipt of some sort for leaving a $300+ vacuum in their possession. What we finally settled on was a hand written carbon copy note from a message book with my contact info on it, the vacuum, the repairs needed -- but it was not anything truly 'official' -- no company name or contact info, no cost estimate in writing, etc. In all fairness, the first store did provide such a document. I was a bit unsettled about this, it wouldn't have really proved I left my
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