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The service person seemed knowledgeable, was very thorough and explained the full inspection results. He was not pushy about possible future repairs we might want to start thinking about, and even explained some routine maintenance we could do on our own. We appreciated his professionalism and the fact that he didn't push for further (higher priced) service once he had made his first contact with us.
The only problem is,
one installed on the furnace itself. Company was to call me Friday, 11/8 to set up an appointment for someone to come out and do so. No one has called. As it stands the new furnace can overheat without the vent. Up to this point I have been very happy with
They came out the next morning and spent 4 hours replacing the heater. Once the old one was out, he showed us what was wrong in the old heater and we could clearly see what was wrong (it was a mess from lack of maintenance) and that replacing it was necessary.
We now have a great heater that is operating well. We were so impressed we signed up for the $149 yearly maintenance program to make sure we never have that problem again.
I would use them again in a heartbeat. Thanks for the fantastic service!
Because old system has different "connection", they modify partial ductwork and exchange line between unit in house and A/C outside. After work they clean all work area.
Highly recommended contractor. On time - In budget - Clean work - Nice and professional people.
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