Rockford Window Installers

in Rockford, IL

Window Replacement Reviews in Rockford

A

Rating
They showed up right on time. I was initially told it would be a 2 day project that was finished in 1 day, this was very nice. Cleaned everything up very nicely. There was an issue with the wrong trim for the enlarged window however they were back to correct that within 2 days. Overall very pleased with the windows. The enlarged window changed the whole room looks great and the garden window was also a great addition.
- Dino P.
F

Rating
If you need a handyman, I strongly recommend you look elsewhere.
was completely unprofessional: he failed to clean up after himself, failed to complete work in a timely fashion, needed multiple visits for basic measurements, failed to appear twice for scheduled appointments and was unapologetic for his no shows and the unreasonable amount of time it took him to complete the job. I hired him to complete a list of small repairs. He was able to accomplish all items but one on the list within about a week after hiring him. I hired him in early May and specifically stated that I wanted screens put in five windows for the summer. He finally delivered the screens five months later on September 26, 2013. He left them propped on my front porch and my husband ended up installing them. When I pointed out to
that five months is an unreasonable amount of time to wait for screens, especially when the whole point was to have them for summer, he responded that we never discussed a time frame for completing the job. In fact, at the time I hired him, he told me that the work should take no more than two days- of course, he failed to mention that those two days would be spread out over a five month period. He also claimed that it only took him two hours of labor to complete the screens but offered no explanation for why it took him five months to deliver them. I told him that I would be wiling to give him a second
if he gave me a significant credit in light of the five month wait including spending the whole summer without screens. He claimed I was being "greedy" because he actually did me a favor by making screens which would have cost me 20% more if I had purchased screens from a store (it was clear that he did not care that I did not have screens for the summer, that I had to make multiple trips home to let him in because he couldn't measure the windows accurately the first or second time all of which cost me more in my own billable time than his "20% savings"). His courtesy for customers is limited to repeating "thank you for the opportunity to work on your home" ad nauseam.
It is clear that
believes only his own time to be of value. He has no regard nor respect for the time of his customers. I should have cancelled the contract on the first day I hired him, when, after learning I am a lawyer, he asked me how he could
a past customer for failure to pay (I would not be surprised if the non-payment was due to underperformance and overcharging by
). I gave him the benefit of the doubt instead- which turned out to be a mistake. I had to leave my office on multiple occasions to let
into the house to measure and re-measure and re-measure again the windows for the screens. Twice, he was a no show which was very frustrating as I am very busy and I also charge by the hour. After installing the attic ladder, he left piles of wood shavings in my hallway and on my front porch. When I came home from work, the first thing I had to do was vacuum which made me very unhappy- if he is going to charge $400 per day, he can darn well clean up after himself. I called him and told him I didn't appreciate having to clean up after him and he did not apologize for the inconvenience on that day or any other. He seems to believe that if he makes a good repair then overall professionalism including timeliness, dependability and good manners are unnecessary. I wondered if my experience was an aberration but see other reviews with similar complaints. I do not think he will maintain an A rating if he continues with this kind of hit/miss
. If you are willing to pay for excellent service- don't take a risk on this guy- definitely not worth the hassle.
- Sara D.

Rockford Window Replacement Articles

Window Replacement reviews in Rockford

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I met with
Rockford Window Installers Provider Name Locked
to get a quote to side my house and garage and to install two new attic windows. I'm a single woman and homeowner and I have encountered more than my share of contractors who tend to patronize me because I am a woman. I called in several quotes for the siding job on my home and
Rockford Window Installers Provider Name Locked
was the only one who treated me with genuine respect. Of course, I wouldn't have hired him just based on that, but
Rockford Window Installers Provider Name Locked
also offered a competitive price for the job as well as quality materials.
Rockford Window Installers Provider Name Locked
said it would take about six weeks to get the material and then they would schedule my job and after 5 weeks,
Rockford Window Installers Provider Name Locked
called and said the material was in and would be delivered to my home in two days and they would begin the job the following Monday!
Rockford Window Installers Provider Name Locked
guesstimated the job would take about two weeks, but it actually wound up taking four weeks - the reason being they encountered a couple issues when siding my house. I have an older home and it seems like anything I do in renovating my home causes issues - which is why I have learned it is very important to have competent contractors on the job and that is what I had with
Rockford Window Installers Provider Name Locked
. Though the job took longer than planned due to these issues, these issues were resolved with fluidity and the end result is amazing! Neighbors and family have complimented me on the look of my home and also on the fellas doing the job - they were impressed at how detailed they were! The crew doing my siding and windows were amazing - ask for
Rockford Window Installers Provider Name Locked
,
Rockford Window Installers Provider Name Locked
and
Rockford Window Installers Provider Name Locked
and you will NOT be disappointed. These guys were not only professional in their behavior but real nice down to earth guys! I had a lot of detail work on my front porch and they took great pains to ensure everything looked nice. I baked cookies and had chips and water and pop for them one day and gave them money to buy lunch for themselves another day and really wished I could have done more - these guys work great together! And,
Rockford Window Installers Provider Name Locked
came out to check out the work and monitored the job until it was done. He always returned my phone calls promptly and never acted like I was bothering him. I am going to get the remaining windows replaced on my home in the near future and will happily be using
Rockford Window Installers Provider Name Locked
and
Rockford Window Installers Provider Name Locked
to do the job!
- Desiree W.
A

Rating
Came in morning to install Leafproof system and were done by 4:00 pm. Cleaned up everything and made sure my roof heater tapes were installed correctly. Wiil see how they work this winter. If work well will install rest of house next year.
- Dennis T.
F

Rating
All went well till the very end. After installation the windows appeared greasy and had a substance like caulk or grease on the outside of them. Salesman did respond but we were told the windows would clean up easily. Owner tried twice getting some of the stuff off windows. Calls to owner of company were not returned. We had to have a professional window cleaner come and clean the windows. We felt that the company (
Rockford Window Installers Provider Name Locked
) should have volunteered to have this done. Obiviously they do not care about customer satisfaction. I would not have them do any more work for me....


- Dennis T.
A

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The estimator was wonderful. Explained all my options and took measurements. His quote was spot-on correct, with no
Rockford Window Installers Provider Name Locked
fees or add-ons. The windows were installed 5 weeks later, within their estimated completion date. The installer worked quickly, effiiciently and the windows fit perfectly. They look and work great and make my little house look beautiful again. Thanks
Rockford Window Installers Provider Name Locked
!!! You are the BEST!!
- Joy S.
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They did good work. If you want someone who do what they say they're going to do when they say they're going to do it, in a timely manner with a good attitude, hire these guys.
- Chris S.
N

Rating
Rockford Window Installers Provider Name Locked
was here several times to measure and make sure of what we wanted. She offered me options and prices. The crew came on time as scheduled, and did an excellent job. They cleaned up everything and were very careful of my flower garden.
- Chris & Tom A.
F

Rating
I contacted
Rockford Window Installers Provider Name Locked
thru their website to see about taking advantage of their " $1.00 " installation deal. I was then contacted by "someone" in customer service who set me up with an appointment for "someone" from my local
Rockford Window Installers Provider Name Locked
to come to my home and provide me with a quote to side my home and garage and replace two attic windows. The gentleman from
Rockford Window Installers Provider Name Locked
,
Rockford Window Installers Provider Name Locked
, arrived on time and with an armful of stuff. He dropped his stuff off in the house and went to do his measurements which took him no time at all...hmmm ???. Then, he spent nearly an hour drilling into me why his competitors products were so poor - he even had a sample window frame from
Rockford Window Installers Provider Name Locked
and a competitor - which he unveiled in perfect timing with his spiel. In fact, he had his entire speech so programmed, I was nearly afraid to interrupt him with a question for fear he might forget where he left off! But,
Rockford Window Installers Provider Name Locked
was amazing and didn't miss a beat! When he was finally down torturing me for a hour, we sat in silence as he wrote me up his quote - awkward! But - he did tell me he wasn't even going to charge me the " $1.00 installation "! Seriously - I've never felt so patronized in my life! He then went on to tell me if I signed today, he would even give me $100 off the windows - really,
Rockford Window Installers Provider Name Locked
-
Rockford Window Installers Provider Name Locked
, thanks!
In the end.
Rockford Window Installers Provider Name Locked
's " $1.00 " installation deal was no deal at all - I had two other competitors (both A ratings off Angie's List and BBB) provide me with quotes and they came in WAY under
Rockford Window Installers Provider Name Locked
...and they charged me for installation!! Safe to say, I opted not to go with
Rockford Window Installers Provider Name Locked
- by the way - the written quote he provided me was vague and handwritten (remember - he scribbled it up while I was sitting there). I'm going to try to attach a picture so you can see how unprofessional this quote was delivered. The other contractors both provided typed quotes, itemizing the charges.
- Desiree W.
F

Rating
Rockford Window Installers Provider Name Locked
was supposed to give me an estimate for window replacement on
Rockford Window Installers Provider Name Locked
19. He never showed up or called.
I called again on
Rockford Window Installers Provider Name Locked
22 to ask for another salesman and left the message on their voice mail.
I still have not received a response (as of
Rockford Window Installers Provider Name Locked
24).
- Mary M.
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All Window Installers in Rockford, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 brothers handyman service

1109 colonial dr
Machesney Park, IL

5 Star Remodeling Inc

PO Box 338
Elk Grove Village, IL

800-MY-PROS.COM

2205 S. Perryville Road. ST #186
Rockford, IL

A Force of Nature Complete Restoration SVC, LLC

3436 CROFFUT PL.S.E.
Washington, DC

ADVANCED WINDOW SYSTEMS INC

7470 FOREST HILLS RD
Loves Park, IL

All In One Contractor

44 Manchester Rd
South Beloit, IL

All Property Services

5411 East State Street #334
Rockford, IL

All Star Installations Inc

1007 Rand Road
Mchenry, IL

AMERI-CRAFT EXTERIORS INC

2035 S. Arlington Heights Rd.
Arlington Heights, IL

ANDY BOETTCHER

814 S ONEIDA AVE
Rhinelander, WI

Angel Handy Services Co

2424 Barrington Pl
Rockford, IL

Another Construction Company

jackson St.
Oregon, IL

ARAC Alliance Restoration and Consulting

771 Shallowford Rd.
Kennesaw, GA

AREA ROOFING & RENOVATIONS LLC

4204 SHOREWOOD DR
Rockford, IL

Arnold's Construction

8916 RT 76
Belvidere, IL

Arrow Construction

6905 Mickey Cir.
Rockford, Il

Badger Pro Construction

648 Westport Drive
Rockton, IL

Baltic Iron Doors & Naddour's Ornamental Iron

1221 E Warner Ave
Santa Ana, CA

BANNER CONSTRUCTION CO INC

125 W FACTORY ST
Freeport, IL

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