Sample Reviews

N

Rating
Very professional company. They are very customer-oriented and work very hard to make sure the customer is happy. Looks beautiful. Large selection of stone to choose from - we were looking for something very specific and found exactly what we wanted.
- Wendy F.
A

Rating
They were very responsive when we contacted them for bids. They gave us well defined options based upon grade of laminate. Greeted us immediately upon arrival at the show room. Clearly explained the differences between the types at the different price ranges with the advantages and disadvantages of each. We placed our order and were told it would take about 2 days to get the measurements done so the order could be finalize. We were called within a few hours and they made an appointment for the next business day. Their man showed up promptly, took the measurements and explained what to expect and when. Payment was made for the materials the following day. We were told to expect 3 weeks delivery time. It took less than that and the appointment was made for the next business day. The installer showed up exactly when he said he would and had the counters installed in less than an hour. Great job from beginning to end.
- Lionel L.
A

Rating
I got three bids for this small project to replace a powder room
Rochelle Countertop Installers Provider Name Locked
countertop with granite. I was looking for a remnant to keep the cost low.
Rochelle Countertop Installers Provider Name Locked
is located near my home so that was one consideration; the other was its reviews, which were good. The staff was very pleasant and helpful, and they have a lot of remnants to choose from. The pricing varies depending on the remnant, but the one I liked turned out to be very reasonable. The other two companies I visited didn't have anything I was very excited about, so it wasn't a difficult decision to go with PG. I like the way they broke the bid down so that you could see every component of the job--some companies just give a lump sum bid. I put a deposit down to hold the stone before I had seen all three vendors, but PG assured me that I could cancel the job for a full refund of the deposit up to 5 days prior to the installation date, and that was also in writing on the bid. The guy who came to measure was very careful, took the time to make sure that the sink and faucet I had purchased would fit in the space; he also suggested that the backsplash could be cut thinner to better accommodate the faucet design. The install crew arrived precisely on time, did the work quickly but carefully, and the new countertop fit perfectly. Based on the experience, I recommend this company highly.


- Robert and Dianna S.
A

Rating
Rochelle Countertop Installers Provider Name Locked
,
Rochelle Countertop Installers Provider Name Locked
and
Rochelle Countertop Installers Provider Name Locked
were excellent. I contacted
Rochelle Countertop Installers Provider Name Locked
on a Monday afternoon after the stone countertop I ordered online arrived at my house is 3 broken pieces. We were on a very short deadline trying to have the master bathroom done by the end of the week for renters to move in. I explained my situation to
Rochelle Countertop Installers Provider Name Locked
and he was very accommodating. He met us at his shop at 8am the following morning to help us pick out a piece of stone. They came out that afternoon to make the template, and completed the install 3 days later. They were prompt, professional and very kind. The bathroom looks great. They also repaired a bad seam in my kitchen granite (that was installed years prior by a different company). Everything looks great, and we were able to complete the project before the renters moved in.
- DAVID S.
A

Rating
Arrived on time - everything ready to put in place. Seemed so effortless. Took out the old counters and backsplashes and took them away. New ones came in they fitted perfectly. (The have a person who comes to measure everything once you make the order - he is so careful and amazingly precise). The plumber arrives in the afternoon to connect up the sink - another great job and quickly done. Great job of cleaning up (not that much mess was made). Next morning the tile man arrives and confirms how you want your tiling to be - he is amazing and does a great job and a super clean up job too. A job well done and with very little upheaval on my part. Certainly would recommend them.

- Judith T.
F

Rating
In March 2014, after months of searching for marble flooring
for our new home, my wife and I found what we believed was what we had been
looking for at
Rochelle Countertop Installers Provider Name Locked
. We were taken into the warehouse to see the
material, but of the 12 crates we purchased (over 2300 Sq Ft) we were only
allowed to see 2-3 pieces from 2 crates (company policy). Being uneducated as
to what to look for regarding quality of material, we trusted
Rochelle Countertop Installers Provider Name Locked
to
deliver a quality product. The material was paid for in full. Because we did
not need the material for several months, we were hesitant to purchase so far
in advance. However,
Rochelle Countertop Installers Provider Name Locked
agreed to hold the material in their
warehouse until it was needed. After 6 weeks, however, we were told they could
no longer hold the material and it had to be delivered. We argued that we were
told otherwise, but
Rochelle Countertop Installers Provider Name Locked
refused to hold the material any longer
without charging a ridiculous storage fee. My wife and I relented and the
material was delivered to our installer's warehouse (
Rochelle Countertop Installers Provider Name Locked
recommended
and referred) where it was held for another six weeks. Two weeks ago, the
material was delivered to our home. After opening over half of the crates of material and
laying approximately 70 pieces, the installers (again,
Rochelle Countertop Installers Provider Name Locked
recommended
and referred) advise my wife and I that the material was defective; more than
half of the material pulled from the first crates were damaged (cracked at
the edges, chipped along the sides, ect). The installer went on to say that
there was no point in continuing to
Rochelle Countertop Installers Provider Name Locked
the material as he would never have
enough "good material" to work with. I immediately called our sales
person from
Rochelle Countertop Installers Provider Name Locked
and advised him of the issue. This was on a Monday.
Meanwhile, the renovation on my home was at a standstill because everything was
waiting on the floor. My salesperson said that they would take care of the
problem. However, as the week went on, I was put off and delayed. I was told
they had more material coming in that week to replace the old, defective
material but it never did. I was told that the owner's were out of town in
Turkey and "unreachable" but that I could speak with the manager and
he could resolve the issue. I took the morning off work to go to their store
and speak with the manager. After waiting 30 minutes I was told by the manager,
Rochelle Countertop Installers Provider Name Locked
, that he could not issue any refunds or credits or make any decisions
without speaking to the owners....who were in Turkey. I had now been run around
and delayed for a full week. The progress of work at my home had stopped for a
full week. I don't know why a company the size of
Rochelle Countertop Installers Provider Name Locked
has managers
in place incapable of resolving this type of issue or why in this day and age
of technology, they are unable to communicate with the owners in Turkey. It is
now 10 days later and I have not been contacted back by anyone. I have had pay
to have the old, defective material chiseled up and removed. I have also had to
pay to have the old, defective material re-crated. Finally, I have had to find
and buy all new material to be installed. I have tried over and over again to
resolve this issue with the owners. They are not cooperating. Because the
material sat crated for 3 months, I was not aware of the defect until just 2
weeks ago. I have been told by three separate professional marble installers
that this was not an issue in transportation. They all agree that his issue has
to do with the material itself and that the material is defective.
- Yiset R.
A

Rating
These guys were Great
After checking with 4 other companies I called these guys and got
Rochelle Countertop Installers Provider Name Locked
on the phone. I asked for an estimate on gave him the scope of the Job. To my surprise he said he would come by the next day in the morning if that as OK.
He was on time and professional. He really listened to our needs.
He said hed have a quote for me
Rochelle Countertop Installers Provider Name Locked
day or two.
Rochelle Countertop Installers Provider Name Locked
called me a few hours later and asked me to pick out a door style for more accurate pricing on the web site. I happened to be within miles of their office so I decieded to stop by and check out there showroom.
Upon my arrival and to my surprise, he had allready had some preliminary drawings made up in their CAD software.
I picked out the door style and made some suggestions on changing the design a little.
By the end of the Day he had sent the revisions via e-mail and the quote.
I was very pleased with the numbers and felt they were fair for the scope of the project.
My wife and i drove into their showroom again on the weekend to go over a few things with them. they were very attentive and professional.
We firmed everything up and they made some changes to the design and Quote. I told them Id let them know in a few days.
after looking over the other quotes they were very fair.
The other companiees I had called took 10-14 days just to get me a quote. I almost went with another company and was about to pull the trigger but their service was very Poor.

What one me over with I-4 Kitchens- Their Service!!! These guys always Did whatever they said they would do and More.
I could not find a reason not to go with them and within a week from my initial call ,we pulled the trigger and signed on for the work
Junior and
Rochelle Countertop Installers Provider Name Locked
came out to do a final inspection and re measure to verify the order.
The cabinets came as soon as they projected and right on track.
The installer came out the following day and began installing them.
The Granite guys came out the last day the installer was there and templated the Granit and returned a week later to install.
All in all a great experience, and im not an easy guy to do buisiness with as I have a high attention to accuracy.
There were a few things I wanted adjusted and they were handled professionally and to my standards.
I referred them to one neighbor allready and they are doing their kitchen now. I have a few more friends who i have given their numbers to as well
I would use these guys again without hesitation.
Great Job Trry, Junior you have a good crew- thank you.

- David E.
A

Rating
bathroom countertops are good. But in the kitchen area there is 2/3'' of gap between the stone and wall. Even though the measurements were done with laser, there are still gaps. After notifying the company, no actions were taken and i was told that backsplash would cover it. I had to change the backsplash tiles to accommodate this.
- Kapil A.
N

Rating
The countertops came out so beautiful, I couldn't believe it and the tenants are estatic. The owner,
Rochelle Countertop Installers Provider Name Locked
and the two workers were very friendly and professional. We are going to redo the rest of the apartments soon.
- Cynthia C.
F

Rating
I found this place online the end of
Rochelle Countertop Installers Provider Name Locked
. I came to the office picked out my granite and put down the deposit for the job on August 1st. There was multiple rescheduling and time changes over the 10 days by them. Finally Monday August 11th they were suppose to show up to install granite in my kitchen and bathrooms. They showed up 3 and a half hours late
they didn't bring all the granite that was required to finish the job they broke a sink damaged my cabinets and tile floor. They told me they would come out and finish the very next day. They showed up 1. 5 hours late on Tuesday August 12th. Again not finishing the job and he left his tools laying all over my house. He showed up at 9 O'clock that same night wanting to come in and finish the job!! I ended up with a chip in my guest bathroom granite which the guy "so kindly" patched for me. Needless to say they are a horrible unprofessional company and I wouldn't recommend them EVER! They have been trying to charge me for back splash that was never put in. Then to top it off they send me an invoice that is an additional $257 more than the original quote! This is absolutely the worst company I have ever dealt with!

- Jennefer Q.
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All Countertop Installers in Rochelle, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ALL AMERICAN KITCHENS & BATHS

6186 E RIVERSIDE BLVD
Loves Park, IL
Additional: kitchen & bath remodeling, excellant design services "we design your dream" 35...

All In One Contractor

44 Manchester Rd
South Beloit, IL

ALM Fine Cabinetry

314 N 6th St
Rochelle, IL
Free estimates: new construction or remodeling: commercial or residential areas served: visit...

Arnold's Construction

8916 RT 76
Belvidere, IL
Arnold's construction is a general contractor specializing in residential and commercial...

Authentic Durango Stone™ by World Wide Stone Corp

7946 E McClain Dr
Scottsdale, AZ
Quarrier-producer of natural dimensional travertine and marble limestone collections, as...

BANNER CONSTRUCTION CO INC

125 W FACTORY ST
Freeport, IL
We are a small family owned business the has served the local area since 1974. our projects...

Benson Stone Co

1100 Eleventh St
Rockford, IL
Additional hours: yard mon-fri 7:30 am-4:00 pm; sat 8:00 am-12:00 pm, cafe mon-fri 7:30...

Boss Carpet One Floor & Home - Dixon

329 IL Route 2
Dixon, IL
Installation and repair of carpet, hardwood, laminate, vinyl & tile flooring. we also offer...

BRADLEY INTERIORS

510 East State Street
Rockford, IL
Full service interior design for 34 years with projects in : residential, law offices, kitchen...

C&H Builders Inc

6506 Logan Ave
Belvidere, IL
Custom home building and remodeling company with a 6000sqft showroom at 6506 logan ave in...

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

CASCADE INDUSTRIES

702 N Madison St
Rockford, IL

Cherrytree Kitchens

201 Bonita Avenue
Bradford, IL
Cherrytree kitchens is a family owned business serving the community since 1974 and will...

ck's construction

519 Garver Ave
Rockford, IL
Ck's construction does all types and sizes of jobs.we do large roofs to small bundle...

CLARK CONSTRUCTION

121 HANOVER ST
Janesville, WI
Owner operated. occasionally uses subs for large jobs. cost determined by job.

Complete Construction & Remodeling

225 Ocean Ave
Point Pleasant Beach, NJ
Full service interior and exterior remodeling and restoration company, servicing all of...

Craft-Art Direct LLC

7939 Lulu Glen Dr
Los Angeles, CA
Craft-art direct offers personalized design and sales of custom wood countertops and and metal...

Creative Countertop Concepts Inc.

10760 E Rock Grove Rd
Davis, IL
Custom countertops and cabinetry. free estimates. bbb a rated no complaints award for last 5...

Cronin Roofing & Construction

13124 Mitchell St
Shirland, IL
Cronin roofing & construction is a family owned business. mike and his two sons have over 50...

Custom Interior Applications

PO Box 702
Dekalb, IL
I am the primary worker performing most of all the procedures and applications for all...

Dave Benjamin Construction

7223 Mccurry Rd
Roscoe, IL
Independently owned and operated since 1974. my main focus is on all types of residential and...

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield, IL
Hi, at dave's contracting & cleaning inc. we handle almost everything and anything you...

Davidson Services Inc.

123 Center Cross St.
Sycamore, IL
Done with davidson,done with pride. davidson services inc is dedicated to providing the best...

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN
Directbuy of indianapolis is a great connection for those who prefer mid to high quality...

Down Under Faux

36 Prince Street
Red Hook, NY
Down under faux offers professionally trained decorative paint and plaster finishes to a...

FM HOME MAINTENANCE AND REMODELING, INC

89 AUTUMNWOOD DR
Rockton, IL
Ok

Granite Transformations of Rock River Valley

9934 N. Alpine Road
Machesney Park, IL
Granite transformations enhances existing surfaces such as kitchen countertops, backsplashes,...

Gruner Brothers Inc.

Machesney Park, IL
Gruner brothers is the right choice for all of your handyman needs! we do it all from any area...

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

Handyman Services

131 Tilton Park Dr.
Dekalb, IL
Great rates for seniors!

Honey do handyman services

3414 N View Rd
Rockford, IL

Impressions Flooring

2109 Shaw Woods Dr.
Rockford, IL
Commercial and residential flooring. remodeling and new construction

J & M Home Services

P.O. BOX 1787
Belvidere, IL
J & m home services offer general handyman assistance which include (but not limited to)...

Kitchens By Diane

6346 E Riverside Blvd
Loves Park, IL
View our web site to view many other projects that we have completed. these projects include...

Lonnie's Stonecrafters Inc

3291 S Alpine Rd
Rockford, IL
12 months interest free financing

LUXURY BATH SYSTEMS & KITCHEN DESIGN STUDIO

5436 N 2ND ST
Loves Park, IL
We are a 25 year old company specializing in bath safety products to the aging and disability ...

Mid Northern Construction

412 E Dixon St
Polo, IL
Hello, well i am 40 years old and been in business about 10 years. before that i worked for...

MIDWEST STONE SOURCE + DESIGN STUDIO

915 23rd St
Rockford, IL
We combine excellent design & creativity with technical, construction, & managment expertise...

Noahs Ark Waterproofing

6575 N Pecatonica Rd
Pecatonica, IL
Noahs ark waterproofing offers guaranteed basement waterproofing! we will repair...

RESURFACE PROS

631 N 6TH ST
Dekalb, IL
Family owned & operated. prices and before/after pictures at www.resurfacepros.com

Surface Link Corp

4200 Lafayette Center Dr
Chantilly, VA
Countertop restoration and repair, sink replacements across the u.s.

THE TILE LADY

1610 YONGE ST
Rockford, IL
Professional tile installation for floors, walls & counters.

The Woodworkz

Belvidere, IL
High quality craftsmanship at affordable price

Timeless Granite Inc

722 Bonded Parkway
Streamwood, IL
Bonded and insured. we do top quality work. see what we can do! if you can imagine it, ...

Ultimate Stone Inc

820 Greenleaf Ave
Elk Grove Village, IL
Ultimate stone, inc. fabricates natural and engineered stone products for residential and...

Waterproof4Less

15134 Myrtle Ave
Harvey, IL
We are a low overhead family business with over 20 years experience as insured and licensed...

Woodworks Contracting

6483 E Oakhill Rd
Stillman Valley, IL
I offer a wide variety of sevices, my specialties are...

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