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I was both surprised and pleased with the personal attention from any one of the Seans or out during the day while the job was being done and he only had good things to say about the two men who worked on our well.
I gave them an A for price because I felt they were so reasonable. I always get 3 quotes for jobs that require more than $1,000. The other two companies were outrageous.
I also suggested to
The person who answered the phone listened to what issue we were having with our well.
They told me the scheduler was not in they would call us back.
They never did call us back.
I got the sense when speaking to them originally that they did not want the work. ...More /> Apparently I was correct. I do not beg contractors to do work for me, so I did not call them back.
I called another well service company.
They rechecked the electrical box again and checked the water filtration system. They said it was definitely a problem with the pump or the wiring in the well. They explained what they were going to do, and gave a heads-up on several things that it could be. They then proceeded to check and found it was a broken wire and bad/very old pump that needed to be replaced. They quickly wrote up an estimate, itemizing all costs, explained our different payment options clearly, told us how long the job might take depending on what they found (they even gave a minimum/maximum timeframe of the work to be completed), answered our questions and proceeded to go about their work replacing the items. Afterward, they gave us instructions on how to flush the system before we turned the water back on. We followed their instructions, then did the test they suggested to ensure that the water was clear, and we had water within the hour.
Great experience overall and better than any of the service providers we have used for our water system. We plan to call this company again in the future, should any additional problems arise.
We think we're the best, and we can prove it.
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