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I only wish it was in my budget to have my windows sparkly every month, especially living in dusty Colorado!"
As it turned out, one window well couldn't be cleaned because the window wouldn't open. I was told that they could clean the window well if I didn't mind them breaking the window. Well there's a choice for you. In the end, one window well was replaced without the cover, two were "cleaned" and two window panes were cracked. I would also like to point out that when they say they will clean the window well, they do not mean the window only the well. Kind of pointless to clean the window well if you can't see out of the window. Cost to clean one window well was $50. I thought I made it clear what I was looking for when I signed on the bottom line, but clearly communication was a mess all the way around.
To their credit, Reliable sent me a check for $100 towards the cost of the window well cover (total cost $216.00) to make things better.
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