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Naperville Hardscaping Articles

Long Grove landscapers dedicated to green spaces

Dan Kjeldberg's father grew this Northside landscaper from a pickup and trailer into a 40-person enterprise that specializes in nurseries, landscaping, pavers and other outdoor renovations. Their expertise includes design, construction and maintenance of green spaces.

Fire pit pros and cons: Gas vs. wood

If you're considering installing a fire pit in your outdoor living area one of the first questions you'll need to answer is wood-burning or gas-powered? A highly rated hardscape installer shares his pros and cons.

Addison landscaper allegedly fails to complete project

Angie’s List member alleges D & L Landscaping of Addison, Ill., failed to complete her project and used her credit card to purchase materials for another job.

No cure for discolored patio pavers

Homeowners claim landscaping contractors did a poor job grading their lawn and failed to follow the manufacturer's instructions when applying sealer to their pavers.

Angie's List In The Press

Naperville Patio Pavers Reviews

A
"I am currently doing quite a bit of re-modeling to my house and
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and his team are the only one of 9 different contractors to whom I can give an almost unqualified A.
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met me several times prior to the work to assess design, brick choice,
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design. He was also on site for a time almost every day to inspect the work and spent a lot of effort at the beginning of the project determining how to re-design the patio once
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had marked utilities. The
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is constructed by a different company with whom he contracts, but it was up in a day.
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came when he said he would and his men worked diligently and professionally. The price was the most reasonable of the serious offers I received and he stayed within it. I found him to be absolutely trustworthy and would recommend him in a heartbeat (which I did!).
If there were any
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down, they were for the following:
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didn't seem to realize that Naperville had recently changed its rules and now requires Permits for gazebos (I discovered this myself while looking for kitchen permits). However, he then did all the work to get the permit and the start was only marginally delayed.
A lot of brick needed to be cut and there was dust over the windows and siding of the rear of the house. I will need to get the windows professionally cleaned.
The crew left a small series of 5 stones on the seating wall unglued and did not the best job of clearing up my yard afterward. However, when I called
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about this he came directly himself and did it.
These minor things are not enough for me to take away from the overall A, especially given the experiences I am now having with some other contractors.
"
A
"
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was prompt and friendly when he arrived for to give us an estimate for the work. He emailed the estimate and also mailed a copy.
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was attentive and helpful throughout the process. The workers continued their work even through an afternoon of rain.
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checked in with us at intervals to be sure we were pleased with the work being done. Every aspect of the project was handled professionally and the outcome is beautiful. We even received a handwritten thank you note from
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upon completion of the work. I would highly recommend this company.
"
F
"Many delays in starting the project due to TR SCAPES being busy with other projects. (4 months).
Installation of brick patio was done without correct pitch to slope water away from house. Every time it rains the water puddles in several areas over the patio including areas close to house foundation. First rain was about a month after job was completed.
Contacted TR Scapes 11/2010 with no response.
Front door stoop collapsed in late June 2012 due to improper installation.
TR Scapes,
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(
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) came to review the work per our phone request on 7/1/12.
He offered to drill holes in the patio to allow water to escape which was not acceptable. They took no responsibility and would not honor the 10 year labor warranty stated in the work contract.
We filed a BBB claim in August 2012 and TR Scapes did not respond to BBB.
2/2013 we filed a complaint in small claims court Will County & won a judgement from TR Scapes for $4200 on 5/14/13, regarding work done on the patio.
The company has made no effort to pay the judgement. We filed for a disclosure of assets hearing which was held on 10/28/13 in Will County court.
We are scheduled to return to court on 11/25/13 per judge request, ordering TR Scapes to bring payment.
I've been a member of Angie's list for many years. How did this company make your list? I'm wondering what the vetting process with Angie's list. We are considering dropping our Angie's list membership due to this disappointing situation.
Pictures available
"
A
"After researching companies on
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and elsewhere, we chose 3-D Brick Pavers as we felt the quality of their work and guarantee made them a clear choice even though they were not our lowest bid.
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,
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, and
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were fantastic to deal with in the design and follow up portions, and their crew (
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,
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and others) worked incredibly hard and with precision to create just what we wanted! On the hottest days of the summer, they arrived promptly and worked tirelessly excavating, leveling, and designing our new patio. We would highly recommend this company to anyone considering a paving project. Their professionalism, knowledge, follow through, and desire to provide 100% satisfaction sets them apart from so many other companies. The area Unilock design center, which we visisted on several occasions before choosing our product, inquired whom we had chosen to do our work. When we said 3-D Brick Pavers, they said: "Good choice; they are the best in the state!"
We have recommended them to our neighbors and would certainly use them again.

"
D
"Not well. The company did not use polymeric sand, but instead used regular paving brick sand. This caused numerous gaps between the bricks.
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said that because I didn't request the polymeric sand, he didn't use it. I would have thought he would have known that the gaps would have appeared if he didn't use the proper sand. He offered to replace the sand at cost, I didn't think I should have to pay for the sand twice. When power washing the bricks, numerous bricks were damaged;
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said he didn't cause the chips, but they weren't there before the power washing. There are also numerous white spots in the sealant. I called the installer and he said the white spots are caused by moisture being under the sealant. Overall, I thought it was a very poor job. This is one of the rare occasions where I have had a bad experience with an Angie's list provider.
"
A
"
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was very professional and easy to work with. His team was professional as well, very polite and timely. The work was performed with quality and we were always informed of any changes or details. We would work with
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again. Our home now has the
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appeal it needed.

"
A
"Design:
I gave a detailed design to Bill and he took dimensions from the back yard to come up with a final foot print. He worked with us adding and removing areas, walls and features to stay within our budget. He used his experience to tweak the fire pit location and some of the curves and shapes of the edges. Overall I was very happy with the final design.
Deck removal:
Two guys came over the weekend and removed the deck. They did a great job removing the
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board from the house with minimal damage to the siding.
Patio Install:
Patio install went relatively well. There was a large tree stump under the proposed new patio. When we had the tree taken down and stump ground down (by another contractor) we assumed it would be no problem for the patio. Arrowhead said the first contractor did not grind down the stump far enough, so Arrowhead suggested we rent a stump grinder. We paid Arrow head an additional $350 to have them grind out the stump. In the end they still had to raise the entire patio about 4-5" above the existing grade. This made using our outdoor faucet a little awkward, but they took the initiative to do a brick cut out to facilitate the hose bend. Additionally, they recognized that the raised patio would impact the intake for the high efficiency furnace and added additional PVC fittings to re route it. They also graded from the patio to the lawn and applied sod.
I would have liked the patio to be flush with grade but in the end it worked out alright. Although, by raising the patio I believe they
incurred considerable cost savings that were not shared with us. Specifically their excavation costs were drastically reduced. We had requested and paid an additional $500 to have two steps off the house (not just one), so there was not an immediate drop step off the door. Since the entire patio was raised only one step was needed, reducing the amount of brick and labor for the step.
All and all the patio looks great and I am satisfied with overall patio results.
Fire pit:
Here comes the challenging part. In the contract they were supposed to run gas pipe from an existing outdoor line to the new brick fire pit. At final inspection I noticed that there were no terminations on the pipe such that I could easily connect my fire pit ring nor tie into the existing line as discussed during the design meeting. Additionally a tracer wire was never buried with the pipe. There was a bit of back and forth over scope and payment for a couple weeks.
Finally the owner stepped in worked with me, an experienced plumber and the city to rectify the situation. Arrowhead came back and ran the tracer wire under the bricks and moved the valve location in the fire pit. You cannot even tell bricks were removed and replaced.
Again despite a few set backs in cost and schedule the fire pit met code, passed inspection and looks great.
Conclusion:
As with any large project there were some obstacles, some arguments and some compromises. My advice would be to have the utilities ran prior or have Arrowhead work with their plumber and install the utilities with the patio. In the end they met the expectations of a detailed oriented engineer. I would use Arrowhead again and highly recommend them.

"
B
"They have the cheapest rates initially and do very good hardscape work. My recommendation is to make sure you define everything in the contract first so all the costs are well known before hand. IT is a good idea to make sure there is nothing assumed. They are quick. Their workers are very good and do a good job with hardscaping. "
F
"In late March 2012 I came across an ad from this comnpany in one of the magazines I receive promoting local contractors. Their ad states they offer "complimentary Design service and always free Estrimates". Although they were not listed on Angie's List, I thought I'd give them a call. A young gentleman named
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promptly came out to my home and walked around the yard with me as I described my landscaping concerns.
He indicated he worked with a landscape designer and that the two of them would come back that week to look at the yard and come up with a plan. I said fine and that was that. I called him the following Tuesday when I hadn't heard back. He hemmed and hawed a bit and said that although the designer had been out to my home several things had come up and they were running behind. He said he would get back to me by the end of the week. Again, I said fine.
I never heard anything further from him and have made no effort to follow-up. His company may do fantastic work but I have no interest in getting involved with folks who treat me like this. I should also mention that the tag line on their advertisement says: "We Listen. We Care. We Keep in Touch."Ironic, isn't it?
Time to go look up some postively rated landscaping contractors on Angie's List.l
"
A
"The job went great.
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was first rate! And his installation crew was perfect! They worked extremely hard.
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worked with us regarding the design and provided essential feedback! We look forward to working with
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again in the future!"

All Patio Pavers in Naperville, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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1st Choice Lawn Service

263 Hampton Rd
Sugar Grove, IL

1st Impressions inc

229 Maple Ave
Downers Grove, IL

1st Stop Realty & Management, Inc

2707 S. Ridgelend Ave
Berwyn, IL

3D Brick Paving Inc

1000 Lee St
Des Plaines, IL

3D Structural Solutions

20115 Jackson Rd
South Bend, IN

3D's Landscaping

PO Box 1778
Batavia, IL

A & D Exteriors

956 S Bartlett Rd
Bartlett, IL

A Clear Seal Inc

4144 Prairie Ave
Schiller Park, IL

A Natural Choice Shamrock Landscaping

38W155 Henricksen Rd
Saint Charles, IL

A PUGA LANDSCAPING CO

14A Dundee Quarter
Palatine, IL

A TOUCH OF GREEN LANDSCAPING

12720 W 159TH ST
Homer Glen, IL

A&J handyman services

2032 s ingleside
Chicago, IL

A&M Brick Paving

Chicago, IL

A-1 CONTRACTORS INC

120 E MARQUARDT DR
Wheeling, IL

A-N-D Landscape Design

PO Box 7
Saint Charles, IL

ABM Construction & Son

21021 N. 21 Street
Barrington, IL

ACCENT LANDCARE

4626 WOODWARD AVE
Downers Grove, IL

Ackidom Lawn & Garden

Naperville, IL

Acorn Design Group

6688 Joliet Rd
La Grange, IL