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Overall I am very happy with the service provided, the company is very reliable, professional and experienced. I highly recommended!
When my parents suggested they needed a new garage I felt it was necessary to participate in the process to make sure they were not taken advantage of by some shady contractor.
We started gathering information and talking to friends and neighbors about their experiences. We invited three different contractors to provide quotes for this garage. The first one was a major chain that most everybody knows. The second was also a large garage builder but more of a regional one. The third was Q & Son's Construction.
The major chain contractor was very efficient (for them). I could tell that the sales person's job was to get in, get the numbers to us and pressure us to put a deposit down before the once in a lifetime deal they were giving us (because they liked us so much) expired.
The second contractor scheduled an appointment with us for the next day. I took off work in the morning and it would have been nice if they would have actually shown up. I called and left a message to inquire as to why they did not show up. I was told that they would contact the person who was supposed to come out and have them call me. When that person finally did show up it was obvious that they did not have much experience in building garages and was simply taking measurements and writing notes on a clipboard so he could fax me a quote. A week later I received a quote with little detail for a one car garage.
When Q & Son's came out they were less interested in the one car garage and more interested in asking questions. They made observations about many things. One was how very narrow the driveway was and asked if it might make life a little easier for my mom if she was able to turn the car around in the backyard instead of trying to back all the way out. She had already lost the side view mirror once. These types of recommendations were extremely helpful and we were comforted in knowing that the people we were talking to were not simply salespeople but they were the the individuals who would actually be involved in doing the work. Nothing beats working with people who have the practical experience......... Not just someone with a tape measure and a clipboard.
During the process of making decisions it was again very clear that nothing beats experience. Q & Son's operation was not based on takeing the measurement, providing a quote, pressuring us to put down a deposit, then get it done and get out. From the first meeting till the very end there was ongoing interaction between us and Q & Son's to make sure we knew exactly what was going on that day and what was to be expected the next day.
When dealing with contractors it is easy to feel a loss of control once you have signed the contract. With Q & Son's it was clear from the first visit that their values were consistent with what most anyone would hope for.....pride in their workmanship and the integrity in which it was done.
The old garage was removed, a little extra concrete was poured and the new one was built. Dad no longer drives so my mother is thrilled to be able to turn the car around in the backyard and drive straight out instead of backing all the way out that narrow driveway. Also, their recommendation of moving the garage further back really opened up the view out of the back of the house.
I am the one who recommended that my parents consider Q & Son's Construction because we had them help us with an addition we had built six years ago and they put on a new roof for us as well. They do outstanding work and I would recommend them to anyone who wants the job done right the first time.
We have very old aluminum siding on our house and our garage was painted boards. No one makes the old siding like we have, however the siding they helped us pick out is so close that unless you were looking for a difference you wouldn't see one. We had a different contractor install some windows earlier in the year and he removed/damaged two rows of siding on our house and just left it. We also lost a section of siding in the tornado that we had in the summer.
I also really appreciated the way they would clean up every night too.
We got a few different estimates before we chose anyone. "
IHR inspected my house and roof and advised me that I had hail damage to my roof which caused interior damage due to water leaking into the house. Before they inspected my house, I did not realize that the minor paint damage in my kitchen was due to water.
IHR was present when the insurance company inspected my property. They negotiated with the insurance company to get me a new 30-year roof, new gutters with oversized downspouts, new kitchen ceiling and ceiling insulation, new flooring in my kitchen and family room, and a new paint job in the affected rooms.
When I elected to hire IHR as my roofing contractor, they paid my $1,000 deductible so that I had no out-of pocket costs.
I was happy with all the work that they did. They were very professional in their dealings with me and the insurance company. I liked that I did not have to deal with the insurance company except to let them inspect my property, and that I got paid for more extensive repairs because I used a public adjuster."
we've had other roofers at other homes and working with
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