Marshall Pool Cleaners

Marshall, IL

Marshall Pool Cleaning Articles

Sample Reviews

D

Rating
Took sides off hot tub, complained about the difficult access being near the deck (isn't that where you want your hot tub?), told me critters were in there, many leaks, only solution was for him to pick it up with his cool equipment, move it to his shop and fix everything $ 3500 while there, but $ 3600 when he sent proposal via email. Also offered to buy it for $ 500. Lots of fast talk. ASked him about checking the leak in our swimming pool, he said that cost $ 500 and he didn't want to do that until we did the hot tub. THEN I Got a second opinion from Sundance Spas - fixed a broken pipe while there on first visit by the drain
(called 5 hours before) for $ 197 - good as new. This guy was playing me. I know he works on other tubs in the area - pretty disappointed about his lack of integrity here.
- Mary R.
A

Rating
Very Satisfied!
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(Owner) was personally involved in every stage of the project. Everyone was pleasant and professional, communicated when they would arrive at the property, what they would accomplish, and any additional information which occurred.
- ROBERT & VALKYRIE E.
F

Rating
While maintaining the pool, there was a gross overuse of the chemicals that I purchased which of course required me to purchase more chemicals. The maintainer also broke the pool pump filter basket, which they did replace, but only after calling the manager to "haggle" over whose responsibility it was. After my work travels were somewhat complete for the summer, and based on a lack of trust in the technician to do the right thing (based on the above), I brought my service down to one time per week.
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continued to charge me for two times per week. This went on for two consecutive months so I decided to cancel my service altogether on
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31st. I recouped the money they owed me, but only three weeks after I cancelled services and literally standing at their desk until they wrote me a check. The following month, last month, they charged me again- no services performed! I went straight to their desk this time and got my check. Not sure if they are going to charge me again next month, but my expectations are not high. Will be filing a complaint with the BBB.
- Omen Q.
F

Rating
I called twice and was promised a call back each time. No return calls. I wonder how they decide who to call back and who to ignore.
- Michael K.
B

Rating
They were on time and finished in one day. The screen enclosure came out great. Some drill bits fell in the pool and some nails were left on the ground in our yard which we weren't too happy about. Also, they emailed us the quote and the day before tried to tell us it would be $100 more.
- Nicole D.
A

Rating
Comments: Kat arrived on time and accessed the situation. The controls to my hot tub were behind a fair amount of decking. She graciously used her tools and removed all of the planks and part of the steps to get to the controls. I had moved in last year and this was my first experience with a hot tub and a leak. She did a great job!!!
- Carlain L.
A

Rating
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showed up within about 8 minutes and went straight to work on the sides of the pool. I went out to thank him and he was oh so humble and appreciated my accolades (spell?). He added shock powder to the pool and had the entire pool cleaned within about 15 minutes. It would have caused
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& I much pain to our backs and would have taken at least half a day or more and then would have taken 2-3 trips to the chiropractor to feel better!!
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, to us, is our Hero and I told him so. The fact that he squeezed us in tonight out of the goodness of his heart!!! Everyone at this
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are absolutely the most friendly, courteous and caring people I've ever seen in the retail business!!!
Marshall Pool Cleaners Provider Name Locked
, the owner, should
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some kind of an award for hiring such caring people - each and every single one! They all treat you like YOU are the most important customer they have. Needless to say, I would HIGHLY recommend this
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store to anyone with a pool or spa.
- PHILLIP & SHARON R.
A

Rating
They responded to my initial inspection request immediately and showed up on time. Both the owner and his inspector/worker were friendly and knowledgeable. The inspector explained the problem clearly and what was necessary to fix it. He showed me the leak test on the crack so I could see that it was not pulling in any water in that area. I authorized the work on the spot.
Throughout this several day process the owner kept me up-to-date via email on the progress of the work. The work was finished over a two day period. They cleaned up everything and I now have a pool with no missing tiles and no leaks.
I am very happy with their service and will definitely call upon them again for any future pool needs. I can't really comment about whether the price was competitive or not, as I didn't get any other estimates. Because of the rapid water leakage during a water shortage, I really just wanted it fixed as quickly as possible and the price seemed reasonable to me. The fast response time and doing what you say you will do, in the time frame promised, are characteristics that rate high with me. I've experienced so many contractors that never bother to even call you back and/or don't follow through, so I was impressed with
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.
I would highly recommend them to anyone needing pool services.
- Jackie R.
F

Rating
I don't usually review companies, but we had such a bad situation that I wanted to make others aware- they have just cancelled our service, saying we (I) have created a TOXIC RELATIONSHIP. Let me point out that I WOULD have cancelled their services a while ago, but they have REPEATEDLY left our pool in service mode/backwash- so I told them that I would not cancel their service due to the fact that IF my pool pump broke from these multiple incidents, that I would expect them to replace the pump since they were the ones
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it up- of course, then they dropped us a a client because of my "threat".
I have no problem with someone making a mistake, but repeated mistakes are unacceptable when I am paying someone to perform a service, AND they can not perform the basic service they advertise without
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up!


- Natalie S.
A

Rating
It went great!
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and his helper showed up on time, did a great job and charged we what was agreed to in advance. I'll be using them to open and close my pool each year!
- Denise E.
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All Pool Cleaners in Marshall, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Anthony's Classic Pool Renovations

484 E Carmel Dr
Carmel, IN

Backyard Leisure LLC

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GB's Spa Shop INC

7570 N Murphy Rd
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Heavenly Heat Saunas

PO Box 2892
Crested Butte, CO

Hot Tub Joe's

1004 Clifford Crt
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Kayak Pools Midwest

845 E 65th St
Indianapolis, IN

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