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Local Articles in Lombard
A gardening expert offers advice for giving plants as gifts
Greenhouse reviews in Lombard
When the plants arrived, many looked worse for the trip, but already having been advised by
We waited until the gaps in our beds were an eye sore. All other plants were thriving, many blooming and the areas where
On August 9, 2014, we telephoned
The next communication we received about the matter was from a debt collection agency engaged by
HIRTS & AMAZON DO NOT PUT THEIR COSTUMERS FIRST-
Neither Amazon or Hirts Nursery can figure out what their return/refund policy is on dead plants. I ordered and then received ten 4" Boston Ivy plants that where delivered over 2 wks. ago. Upon delivery I promptly opened the box and the potted 4" plants looked... weak. I planted and watered the plants the same day, there where no return instructions or planting instructions with the shipment. Four days later the plants where dead.
I called Amazon told them about my problem -Amazon said that they would contact Hirts and Hirts, would have 2 days to reply/respond to the problem (turns out Hirts did not). Almost 2 wks. later and 4 more phone calls (of which I was told 3 times there would be a replacement of product or refund) I discarded the shipping box and 10 planting pots.
AS OF TODAY Amazon changed their position- Amazon told me I HAD to now dig up the 10 dead plants and ship them back to Hirts- and see if I could get a refund from Hirts. When I checked Hirts web site (which is a Co. Amazon is representing ) Hirts has NO return policy posted under returns. See: hirts.com
After all the time and inconvenience this has cost me I would have been better off going to Home Depot
He arrives every other Wednesday between 9:00 AM to 9:30 AM and gives me 4 hours of work without stopping.
It's been quite a relief to find someone I can depend on to do what I suppose some would call menial work. Other people I have known have had quite a time finding someone who is thorough and dependable. The job from now on will be to spread a thick
I look forward to working with
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