Lincolnwood Tree Service Companies

in Lincolnwood, IL

Tree Service Reviews in Lincolnwood

B

Rating
Care of Trees did an outstanding job, however I almost didn't use them. In the end, I did use them because of their overwhelmingly positive reviews on Angie's list and other places - and because I liked and trusted
Kingzette very much. When I could reach him. And that was the trouble.

is a wonderful arborist and man - he arrived promptly to estimate my project and spent a lot of time with me. He kniew his stuff and was down to earth, knowledgeable, and nice - he also said that I'd get an approximate work date because anything can change in the tree business due to weather and circumstances. I understood and was delighted with him and the company. I said anything can happen with weather, but I'd like the date confirmed a few days before the appointment -- if possible -- so I could take a vacation day - or cancel a vacation day if Care of Trees had to reschedule. He said he thought that was possible.

said I needed written permission from both neighbors to have work done on their property and that the work could not be scheduled until he had the permissions in hand. I agreed to get them quickly. It was August and I was worried about the tree limbs that were threatening my main power line and hitting my home's new gutters and downspouts. Plus squirrels had jumped from the limbs onto my house and chewed through several screens trying to get inside. Between this and the neighbor's attitude, it couldn't wait too long, especially with the wild storms we'd been having.

spent more than an hour with me and we had a great discussion, but I didn't think to ask if he had a permission form. He gave me his cell and said not to hesitate to call. A few days later I thought he must have a permission form or at least sample language I could use, so I called and left a message. After a few more days he hadn't called back, so I called again. Unfortunately, this became a way of life for us - me calling and
not callng back.

I did talk to him once and he said that, yes, he had a permission form and would email it that evening, but I didn't get it. I called again after a few days. Still no form. Finally, I left a jokey message saying that I understood he must be busy with big jobs and was probably up in a tree at that very moment. I said I understood that mine was a small job, but we'd had some bad storms, the tree had dropped limbs that were threatening my power lines, the squirrels were advancing, etc. If I could get the form, I could move my tree project along another step. Altermately. if he couldn't fit the job in, that was ok, but I needed to know so I could find someone else. He called and sent me the form the next day. It had taken more than a week, maybe even 10 days.

I got my neighbors' signatures and returned the signed forms to Care of Trees in another 10 days. The work was scheduled for Oct 21, with the caveat that the date could change if weather or other circumstances required. The week of Oct 21 I called the office to see if the date was still good. They said I was scheduled for Oct 21, but I'd have to ask
if the date was still good. I called, but got no response until I left a message at the office the night of Oct 19 saying that I needed to know if I should take the day off --and if they couldn't do it, I'd like to try someone else because I was afraid the tree was going to take out some wires.
called Oct 20 and gave me
's name and number, who he said would be handling the work crew. He also called
asking that he call me.

I called
, but didn't hear back until about 9pm the night before the work was scheduled. By then I'd called the office again, I think
may have sent me an email, etc.. I felt like a pest, but on the night before the scheduled work, I needed to know if it was going to be done or not. I was able to take the day off from work and the work was completed.

I cannot tell you how happy I was with the work - and with the kindness and professionalism of the crew. They werwe wonderful - nice men who did excellent work, in fact a superb job.. The neighbors loved it too.

Ultimately, I was delighted with the work and, yes, I would use Care of Trees again. However, I think they need to use their office staff more effectively to work with clients on scheduling notifications. And they should have told me they had a permission form and given it to me immediately - or sent it - since they require it. These are minor things that could have been handled by 2 brief calls or emails by someone in their office, however I almost cancelled the work because I was afraid it might have been as slipshod as some of their client relations had been.

and the other men in the field obviously have limited access to phones, computers, etc.. In short, Care of Trees needs to remember that their business also involves Care of Clients and shouldn't rely on someone who is out in the field to take care of minor details that could easily q**** a deal.

How do I feel about Care of Trees now? I feel I was treated as if I were a difficult client, when I wasn't. I was patient with them and let many days go by before calling again. I didn't complain and my requests were reasonable: I wanted the correct wording for the permission so I didn't have to do it more than once - and the week of the planned work, I wanted to know if work would be executed as planned since I'd been told the date might change..

I'm sorry to be the one person who complains about Care of Trees. If I hadn't liked
so much and if I hadn't read all their great reviews, I would have looked for someone else. Their price was 1/3 more than other bids I got, but I wanted a perfect job and I had great confidence in
despite his inability to return calls. They're very good, definitely worth the money -- perfect, except when it comes to communication. Sometimes you have to trust your instinct and go with something even when it seems flawed - and that's what I did. Of course now that I've written this review, they may not want me as a client --.they'll nod their heads and agree that I'm difficult. I'm here to tell you -- it wasn't me. It was Care of Trees. It may have been an aberration, but it was definitely Care of Trees.
- JANE J.
F

Rating
I constantly declined this tree service. This year,
"treated" my trees without my knowledge and against my wishes. Now they are trying to collect $71 for their treatment and sending me letters that they will put this to collection. I have called the company three or four times explaining how I told them never to do this service. But to no avail. I have reported them to the better business bureau and the illinois attorney general's office.
- JOANNE A.

Lincolnwood Tree Service Articles

Tree Service reviews in Lincolnwood

A

Rating
Started on time with the team actually coming in sooner. Went through the final checks and then the guys went straight to work. They worked really well as a team and knew exactly how to handle everything. They worked tirelessly throughout the day and finished everything but the crabapple tree trimming. The job was performed really well and they explained with a follow up on everything that I would need to do and how to do it.
They stated they would come back to finish the tree part. I personally haven't seen them since nor do I see what needed to get done but it looks good to me so maybe they did come back and fix it. Would have been good to hear a follow up.
I would definitely use them again above anybody else. Price was good and the guys will definitely have much more work coming their way from me as soon as I have it!
- Senad B.
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All Tree Services in Lincolnwood, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Impressions inc

229 Maple Ave
Downers Grove, IL

A & B SANCHEZ LANDSCAPING

2814 E HINTZ RD
Arlington Heights, IL

A & F STUMP REMOVAL

2228 W BARRY AVE
Chicago, IL

A EXCELLENT LANDSCAPING INC

1700 E OAKTON ST
Des Plaines, IL

A GOOD HANDYMAN INC

6365 N. Broadway
Chicago, IL

A Honest Tree Service

PO Box 208014
Chicago, IL

A&J handyman services

2032 s ingleside
Chicago, IL

A1 Tree Service

1819 N Lockwood Ave
Chicago, IL

AAA Arborist Tree Experts

1105 E Algonquin Rd
Mount Prospect, IL

AAA EMERGENCY TREE SERVICE LLC

P.O. BOX 9324
Denver, CO

AAA Tree Service and Landscape, Inc.

P.O. Box 883
West Chicago, IL

ACA Industries Contractors

3003 Keene Ave
Mchenry, IL

ACCURATE TREE SERVICE

1918 KIEST AVE
Northbrook, IL

ACRES GROUP LANDSCAPING INC

610 W LIBERTY ST
Wauconda, IL

ACUNA LANDSCAPING

375 N Hawthorne Ln
Des Plaines, IL

ADKISSON MAINTENANCE

365 CHERRY VALLEY RD
Vernon Hills, IL

Advanced Tree Care Inc

600 Industrial Dr
Lincolnshire, il

Aerial Work Services Co.1

1430 10th St.
Waukegan, IL

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Lincolnwood Zip Codes

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