Lake Zurich House Cleaners

in Lake Zurich, IL

House Cleaning Reviews in Lake Zurich

D

Rating
Let me preface my review and say my wife is a neat freak. Our house when filthy would be considered clean by most peoples standards. Met with
, listened to his pitch, he handed us a brochure describing both the initial cleaning and what would be expected for each clean and signed up for the Bi-Weekly service. The first two cleaings were supposed to be intensive cleanings with extra care given to bring things up to thier standards. We left our house key under the door mat as instructed by
the day of our first cleaning.
ladies were supposed to let themselves in, take the key back to the office and keep the key in a secured place in the office like they do with all their customers. So, my daughter was home from school and the two ladies showed up on time and raced around cleaning. They were in and out of our house in less than two hours. Upon inspection of the quality of
, we were not happy at all with what was done. Many of the things mentioned in the brochure and as discussed with
were not done at all or if done, were done poorly (ceiling fan blades not dusted, finger prints on microwave, dirt on range hood, shower walls not cleaned at all below your knees, bath sinks/counter tops not wiped, amongst many other things.) We tried calling
and sent emails to him within the first couple days after the cleaing. At first our calls and emails went unanswered. After about a week,
returned one of the calls, leaving a voicemail and said our email was corrupted and he did not get it. So we sent it again and again we waited. Called again after a day or two and it seems to have been lost again. Sent it a third time and magically this time it went through.
made no effort to resolve our concerns/comments. His emailed response was generic and not at all what we expected. He basically blamed the Eco-friendly cleaning products they used and said that it might take a few cleanings before things actually got clean (Remember my wife is a neat freak). So after his reply, we decided to cancel the service. I notified
by email and he said he would mail my house key back to me that day. After waiting a week, I emailed
again that I have not received my house key. He then advised me he did not have the key and said he has no idea why their procedures were not followed. He wrote that he thought the ladies left the key back under the door mat for some reason. REALLY! My house key was just sitting under the mat of my front door this whole time! We would never consider using their service again.
- Beth R.
A

Rating
This is an excellent company that I highly recommend. I've had
for about a year, now and could not be happier. Top notch, consistent service. Lots of attention to detail. Friendly, responsive and more than dependable. They are great!
- mary M.

Lake Zurich House Cleaning Articles

House Cleaning reviews in Lake Zurich

A

Rating
Arrived on time and started work immediately. Worked quietly and constantly until they were done. Did an excellent job. Plan to have them come again for another cleaning early next year.
- Larry B.
A

Rating
I've used them for over 2 years and have been satisfied with their work. They supply their own chemicals and ask only for access to a vacuum cleaner, one roll of paper towels and one garbage bag for each visit.
- WENDE & CHAD D.
D

Rating
I contacted
Lake Zurich Cleaning Services Provider Name Locked
for an estimate.She saw my home,explained what would be cleaned & I explained my expectations:not perfection,but a decent job for decent $.
Lake Zurich Cleaning Services Provider Name Locked
seemed professional.She assured me all would be done to my satisfaction.So far,so good!Although,1 thing that made me uncomfortable: she complained about some of her current/previous customers,like 1 who said she was satisfied but later complained about things not done.I said I would be happy to communicate with her "up-front."Bottom line:"
Lake Zurich Cleaning Services Provider Name Locked
arrived to clean-did a really terrific job and worked very hard!When
Lake Zurich Cleaning Services Provider Name Locked
came to get
Lake Zurich Cleaning Services Provider Name Locked
I(as
Lake Zurich Cleaning Services Provider Name Locked
requested)showed her a few small(but obvious)things that were missed-no big deal to me,just something to keep in mind for next time.
Lake Zurich Cleaning Services Provider Name Locked
said I shouldn't be "looking at every little thing," became angry,defensive,& said I was looking for perfection.I had to ask her to leave before they were finished due to her defensiveness.I finished cleaning.Great employee;bad management.
- BETH & ERIC N.
B

Rating
It was comparable to other house cleaning services that I have had done, but for a higher price. Two people were here for 3 hours. They arrived more than one hour late, but did call to explain they would be late. They worked quietly and efficiently. They did not waste time. For the amount of work done, I feel the price was too high. The people were nice and polite and responsive to any requests i made which I appreciated.
- Larry B.
A

Rating
Lake Zurich Cleaning Services Provider Name Locked
and
Lake Zurich Cleaning Services Provider Name Locked
did a nice, clean job. They climbed up and cleaned the gutters out and removed all mildew from two sides of my house. This was an Angie's List big deal that cost $99. Well worth it!
- Zach E.
A

Rating
The gentleman who performed the cleaning was on time. He clarified exactly what we wanted done prior to starting. He did a quick, but thorough job on the work. There were several pet related stains I had doubts would come out, but are now completely gone. This is a newer house for us, and the prior owners had cats, which left several very strong odors in places. After the cleaning, these odors are completely gone.

I also got a great deal price-wise because I bought a coupon for this company through Angie's list. However, he also gave us a great deal on services not covered by the coupon.

I am an extremely satisfied customer, and would recommend this company to anyone.
- Steve L.
C

Rating
Service was nothing spectacular. We paid for 5 hours of cleaning, but cleaner claimed she was done after only 4. Cleaner was friendly and could speak English pretty well. That being said, could have done a better job.
- Joseph C.
A

Rating
Lake Zurich Cleaning Services Provider Name Locked
is very responsive in setting up an estimate and then our bi-weekly service. I am very please with our service so far and have used them for a couple months already. Anytime I have brought up an issue
Lake Zurich Cleaning Services Provider Name Locked
is quick to respond and ask her employee to fix the problem. Overall I am very happy with the service!
- Kristin B.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Cleaning Services in Lake Zurich, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1st Stop Realty & Management, Inc

2707 S. Ridgelend Ave
Berwyn, IL

A A CLEANING SERVICE

188 NORTHWEST HWY
Cary, IL

A and F Contractors

Hanover Park, IL

A Christian Cleaning Company

2803 Myang Ave
Mchenry, IL

A Clean Sweep

26575 W Commerce Dr Unit 604
Volo, IL

A PLUS CLEANING SERVICE

2707 N LINDER AVE
Chicago, IL

A Thorough Cleaning

9346 Ellen Dr
Highland, IN

A WORLD CLASS CONCIERGE SERVICE INC

905 W MARGATE TER
Chicago, IL

A1 Best Services

5151 N Harlem
Chicago, IL

AAA-BR SERVICE COMPANY

38 Elm Ave
Fox Lake, IL

Able Removal Service

6749 Dempster St
Morton Grove, IL

Absolute Clean As A Whistle

3242 S. Springfield Ave.
Milwaukee, WI

ABSOLUTELY CLEAN, INC.

14360 S. ELIZABETH LN
Homer Glen, IL

Absolutely Kleen

8074 Dartmouth lane
Hanover Park, IL

ADR Carpet & Duct Cleaning

2301 W Fullerton
Chicago, IL

Advantage Building Services

910 Skokie Blvd. Suite #107
Northbrook, IL

AGA Cleaning Service

201 Lake Shore Drive
Lindenhurst, IL

AGNES CLEANING SERVICE

35040 N LINDEN AVE
Grayslake, IL

AGNES CLEANING SVC

6108 W GIDDINGS ST
Chicago, IL

Shop Local House Cleaning Services in Lake Zurich, IL

Lake Zurich Zip Codes

Join Angie's List to get the best local reviews in Lake Zurich.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Cleaning Service
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money