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Johnston City Fencing Articles
2. Fence placement was corrected , however left the concrete from the misplaced posts in the ground.
3. Gate does not close properly. Gate post improperly positioned. Gate will not close without a lot of effor
4. Contacted Dominion on numerous occasions without a response.
5. Finally heard from Dominion and made an appointment for repairs.
6. Dominion never showed and did not call.
7. After several voicemails and texts, on August 5, 2014 owner stated that he busy and would fix it when possible.
8. Approximately three weeks later, no word and no repairs.
After 2 weeks I emailed them becasue I had not received the quote and wanted to make sure they had the correct email address. A week later they sent a quote that said vinyl in the description but the numbers we all in the column for a wood fence. Which is it? I emailed back to give one more
I'm quite disappointed in the lack of responsiveness and professionalism. Even if they were the cheapest I would not do business with them in the future. Too bad since the small
When I first contacted and pleasant. He seemed to be a good hearted, honest, hardworking, southern man. We are from
Gates are not flush with the rest of the fence and have cracked and splitting wood where the hinges were installed.
Several posts and portions of the fence have nails popping through.
Several posts missing: i.e. no post connecting the fence to the neighbor’s fence. He just wedged two pieces of wood into their fence
By the neighbors connection the back fence sits 5 inches or above the ground per our
Inconsistent spacing between posts- when asked about the distance being greater than 8 feet he said there wouldn’t be any issue with it. When I asked for a guarantee that the fence would last like this, he said he could not give me a guarantee.
Loose and falling pieces of wood throughout the fence are present due to nails not going into the lateral supports.
Top of the fence cut poorly attempted to be
Quality of the wood is poor
Fence is not straight in the back, it almost "waves" out in some parts. You can look down straight and see SEVERAL posts out of line.
I was kept informed of every step of the process. He was kind, courteous, and every man in my yard extremely professional.
I hope I do not need a fence soon, but if I did I would not need to call any other providers...
I want to say....I am very hard to please. For me to write a glowing recommendation like this is a sign that this man is way beyone Excellent. He embodies what customer service should be!
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Additional phone number - (309) 462 5517.
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