Jacksonville Pool Cleaning Companies

in Jacksonville, IL

Jacksonville Pool Cleaners

Jacksonville, IL

Jacksonville Pool Cleaning Articles

Pool Cleaning reviews in Jacksonville

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I've been using Evolution for about 2 years.
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and his staff are excellent, dependable and affordable. I highly recommend
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.
- Nicolle S.
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We sent an inquiry email (on a Saturday) to
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after searching local pool companies on the internet. We were in the interview phase and wanted competitive choices.
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, the owner called me Monday and told me to expect a call in a couple days from the designer
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. True to his word,
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contacted us and we set up an appointment. We met shortly before going on vacation and were impressed with
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& the competitive pricing. We decided to make this our pool choice company and have not regretted it for a second! From the design process with
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, to the contracting work with
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, everything was communicated effectively, handled efficiently and professionally. We were particularly impressed with their sub-contractors who were clearly experts in their respective fields. I monitored the project daily (as I was off for the summer) and spoke to all of them throughout the process.
We started mid-
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&
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gave us a timeline of 8-10 weeks. We were thrilled when we were swimming on Labor Day! No glitches or issues other than some weather delays but as soon as work could be completed it was.
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&
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were responsive to our many questions and texts throughout the process. We have a masterpiece, the workmanship and attention to detail have given us our dream pool. We highly recommend
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.
- Thomas Z.
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explained to us that he was the owner/operator of ASP in
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, Alabama, and has opened a new branch in
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, Alabama, where we live. He said he lives in
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. He came to our home and carefully measured for a new pool liner. In May, he installed a new liner, and did a perfect job. He also replaced the sand in our filter. Unfortunately, the liner had a defect in a seam. It looked like a small bleb.
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felt that it would smooth out after some hot weather. It did not smooth out after a month of hot weather. We called the liner company (
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) and they said that there should not have been a seam or a bleb. They offered to extend the warranty and give us $250, or replace the liner at no cost to us, including installation. They said we could wait until the end of summer to decide. We contacted them at the end of the summer and asked that they replace the liner. They did replace the liner and paid
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to install it this week. Again, he performed a perfect installation. We are pleased with
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's work and would use him again. We are very pleased with
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Liner's response to this issue, and feel they provided excellent customer service.
- Karen G.
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Went great, took longer than estimated time, however very good service. One stop shop for pool, decking, and fence. Many various options presented.
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was awesome relative to communication and resolving any minor issues we had.
- Robert L.
A

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Crew arrived bright and early and provided poll winter closing service. Polite, careful and complete.
- Maggie G.
B

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THE INITIAL CONTRACT FOR THE REMODEL WAS SIGNED ON:
FRIDAY, JUNE 27, 2014.
WORK BEGAN ON: WEDNESDAY,
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2, 2014.
WORK WAS COMPLETED ON: FRIDAY, AUGUST 29, 2014.
I WISH TO MAKE THIS CLEAR. THE ABOVE RATINGS I GAVE THIS COMPANY ARE BASED ON THEIR OVERALL PERFORMANCE. IF I WERE TO RATE THE COMPANY JUST ON THEIR POOL REMODELING PROJECT ALONE, I WOULD HAVE GIVEN THEM ALL "A's". HOWEVER, I RATED THEM BASED ON THE ENTIRE PROJECT, INCLUDING THEIR QUALITY CONTROL AND THEIR AFTER CLEAN-UP PROCEDURES. THEIR QUALITY CONTROL IS WHERE I FEEL THE COMPANY FAILED IN THEIR RESPONSIBILITY.
BEFORE THE CONTRACT WAS SIGNED, MR.
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, ONE OF
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’S PROJECT ESTIMATOR’S, ALONG WITH MR.
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, THE COMPANY'S OWNER & PRESIDENT, VISITED WITH MY WIFE AND ME AT OUR HOME ON TWO DIFFERENT OCCASIONS TO EXPLAIN HOW THE REMODELING PROJECT WOULD GO AND TO ANSWER ANY QUESTIONS WE MIGHT HAVE. PRIOR TO THIS, WE HAD INTERVIEWED FOUR OTHER POOL REMODELING COMPANIES BEFORE WE DECIDED TO HIRE
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. BOTH MY WIFE AND I WERE VERY IMPRESSED WITH WHAT MR.
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AND MR.
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GUARANTEED IN THE CONTRACT.
PART OF THE PACKAGE
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HAD GIVEN US DURING ONE OF HIS INITIAL VISITS WAS A LIST OF PAST CLIENTS HE SAID WOULD BE GLAD TO ALLOW US TO COME OVER AND SEE FIRST HAND THE QUALITY OF WORK
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DOES. I TRIED CALLING ABOUT 6 OF THE PEOPLE ON THE LIST BUT I GOT EITHER NO ANSWER OR THE NUMBER HAD BEEN DISCONNECTED.
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DID HOWEVER TAKE US OVER TO A CONDOMINIUM RESIDENCE AREA IN WHICH
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HAD DONE THE REMODEL. THIS WAS A COMMERCIAL PROJECT. FROM WHAT MY WIFE AND I COULD TELL, IT APPEARED TO BE A NICE REMODEL. WE STILL WERE UNABLE TO TALK TO ANYONE DIRECTLY ABOUT THEIR WORK. I WONDERED ABOUT THAT BUT IT WASN'T ENOUGH TO DOUBT THE QUALITY OF THEIR WORK. ANOTHER SMALL ISSUE WAS THE FACT THAT THEY TOLD US AFTER COMPLETION OF THE PROJECT THEY WOULD COME OVER AND TAKE A SERIES OF PHOTOS OF THE POOL AND POSSIBLY INCLUDE THEM IN THEIR BROCHURE. THEY NEVER FOLLOWED THROUGH WITH THAT. I MENTION THESE PURELY AS "FOOD FOR THOUGHT." ANYONE CONTEMPLATING USING
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SHOULD MAKE UP THEIR OWN MINDS ABOUT THESE TWO ISSUES. THEY DID NOT SWAY OUR DECISION.
DURING THE TWO MONTHS OR SO IT TOOK TO COMPLETE THE PROJECT, BOTH
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AND
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VISITED THE SITE A NUMBER OF TIMES. MY WIFE AND I WERE IMPRESSED BECAUSE IT APPEARED THAT THE OWNER OF THE COMPANY, AND ONE OF HIS ESTIMATOR'S TOOK A REAL INTEREST IN HOW THE PROJECT WAS PROCEEDING. BECAUSE THE REMODEL REQUIRED THAT SOME OF OUR OUTDOOR FURNITURE AND PLANTS BE MOVED, AND ALSO BECAUSE IT REQUIRED THAT SOME TRENCHES BE DUG, I WAS CONCERNED ABOUT HOW OUR PROPERTY WOULD LOOK AFTER COMPLETION. I WAS ESPECIALLY CONCERNED ABOUT ONE OF THE TRENCHES THAT WAS ABOUT 2 FEET DEEP, 2 FEET WIDE AND APPROXIMATELY 75 FEET LONG WHICH CONTAINED THE MAJORITY OF THE NEW PLUMBING AND RAN ACROSS THE ENTIRE BACK OF OUR PROPERTY. BOTH
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AND
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ASSURED US ON A NUMBER OF OCCASIONS THAT WHEN THE PROJECT WAS COMPLETED AND
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LEFT, OUR BACKYARD, WITH THE EXCEPTION OF THE NEW POOL OF COURSE, WOULD LOOK EXACTLY LIKE IT DID BEFORE THEY STARTED. WELL UNFORTUNATELY THIS WAS NOT THE CASE.
HOWEVER, IN RETROSPECT, ALL THE CREWS, WHICH BY THE WAY WERE ACTUAL
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EMPLOYEES AND NOT HIRED CONTRACTOR'S, COULD NOT HAVE BEEN MORE POLITE OR PROFESSIONAL. THEY WERE ALWAYS WILLING TO ANSWER ANY QUESTIONS WE MIGHT HAVE HAD, AND ALWAYS EXPLAINED THE VARIOUS STEPS IN THE REMODEL. WE COULDN’T HAVE BEEN MORE PLEASED. BUT BEGINNING AROUND TWO WEEKS OR SO PRIOR TO THE COMPLETION, I NOTICED THAT
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AND
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WERE ABSENT FROM VISITING US, WITH THE EXCEPTION OF
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VISITING ONCE DURING THAT PERIOD OF TIME. I DIDN’T THINK MUCH ABOUT THAT BECAUSE I JUST FIGURED EITHER
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OR
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WOULD COME OUT FOR A FINAL QUALITY CONTROL INSPECTION. THAT NEVER HAPPENED.
ON FRIDAY, AUGUST 29TH, AFTER
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'S CREW STATED THAT THE PROJECT WAS COMPLETE AND LEFT, I LOOKED OVER THE WORK MYSELF AND DISCOVERED THAT THERE WERE A NUMBER THINGS LEFT UNDONE AND THAT REQUIRED FURTHER ATTENTION. I don't BLAME THE CREWS FOR THIS OVERSIGHT, I BLAME THE QUALITY CONTROL OF THE COMPANY. MOST OF THESE ITEMS COULD HAVE BEEN TAKEN CARE OF WHEN THE CREW WAS THERE BUT BECAUSE OF TIME CONSTRAINTS WITH THE COMPANY, THEY JUST COULD NOT COMPLETE EVERYTHING. THE FOLLOWING WAS NOT COMPLETED:
1) THE PICNIC TABLE, WHICH THEY INITIALLY MOVED, IS MADE OUT OF CEMENT AND EXTREMELY HEAVY. THIS WAS NEVER MOVED BACK INTO PLACE.
2) THE TRENCHES WERE SOMEWHAT BACKFILLED BUT NOT COMPLETELY, THUS LEAVING A NOTICEABLE (2 INCH) DEPRESSION OR INDENTATION IN THE GROUND. ONE OF THE SMALLER TRENCHES HAD NOT BEEN BACKFILLED AT ALL.
3) NONE OF THE TRENCHES HAD BEEN RESEEDED WITH GRASS AS HAD BEEN PROMISED BY THE COMPANY.
4) THERE WAS ALSO A VERY UNSIGHTLY TRENCH WHICH COMPLETELY SURROUNDED THE POOL DECK WHERE THE FORMS FOR THE CONCRETE HAD BEEN PLACED. THEY MADE NO ATTEMPT TO BACKFILL THIS TRENCH.
5) THEY LEFT BEHIND, FOR LACK OF A BETTER DESCRIPTION, A BIG WAD OF ELECTRICAL WIRES WHICH WERE COMPLETELY EXPOSED AROUND THE NEW “J” BOX THAT THEY INSTALLED.
6) NONE OF THE ELECTRICAL OUTLETS WE HAVE IN THE BACK YARD WERE WORKING AFTER THE COMPLETION OF THE POOL REMODEL.
7) THEY DID NOT REPLANT A ROW OF
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BUSHES WHICH NEEDED TO BE REMOVED FOR ONE OF THE TRENCHES. I REMEMBER THERE WAS SOME CONVERSATION WE HAD OVER THIS WITH
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AND WE WERE TOLD THAT THESE
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BUSHES WOULD BE REPLACED.
8) THE “AUTO-SHUTOFF” VALVE FOR THE POOL, FOR WHICH WE PAID $750.00 EXTRA WAS NOT INSTALLED PROPERLY AND DID NOT WORK AT ALL.
ON THE SAME DAY, AUGUST 29TH, AFTER THE CREWS HAD ALL LEFT, I CALLED
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AND SPOKE WITH
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. I EXPLAINED TO HIM THE DISCREPANCIES I HAD FOUND. RIGHT AWAY I COULD DETECT, WHAT I FELT, WAS A BIT OF AN ATTITUDE IN HIS VOICE WHEN I EXPLAINED WHAT NEEDED TO BE DONE. HE WAS NOT ARROGANT OR NASTY BUT THIS ATTITUDE WAS SOMETHING THAT
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HAD NEVER EXHIBITED TO US BEFORE AND I WAS, TO SAY THE LEAST, SURPRISED. HE NEVERTHELESS STATED THAT HE WOULD GET SOMEBODY OUT TO MY PLACE AND TAKE CARE OF THOSE ISSUES.
09/02/2014: TWO MEMBERS OF
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’S CREW SHOWED UP TO TAKE CARE OF ALL THE ISSUES EXCEPT THE ELECTRICAL PROBLEMS. THE ONLY PROBLEM WAS THAT THIS CREW FAILED TO COMPLETE THESE TASKS UP TO THE STANDARDS THAT MY WIFE AND I HAD PREVIOUSLY WITNESSED THROUGHOUT THE VARIOUS PHASES OF THE POOL PROJECT, I.E., THEY STILL DID NOT BACKFILL THE TRENCHES COMPLETELY. ONLY HALF OF THE TRENCH AROUND THE POOL DECK WAS BACKFILLED. THE PORTION AROUND THE BACK OF THE POOL WAS NOT ADDRESSED AT ALL. WHEN THEY ATTEMPTED TO MOVE THE CEMENT PICNIC TABLETOP, IT WAS TOO HEAVY FOR A CREW OF ONLY TWO TO LIFT, EVEN WHEN I HELPED. SO THEY DECIDED TO ROLL IT ON IT'S
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WHICH RESULTED IN SOME AREAS OF THE TABLE
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BREAKING. I WAS REALLY NOT HAPPY ABOUT THAT BUT DUE TO THE NEGATIVE FEELING I GOT WHEN I SPOKE TO
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4 DAYS EARLIER, I JUST DECIDED TO LET THESE THINGS GO. BESIDES, I WAS TIRED OF ALL THE CONSTRUCTION THAT HAD BEEN GOING ON FOR THE PAST TWO MONTHS IN OUR BACK YARD I JUST WANTED SOME PEACE AND TO GET THE PROJECT OVER WITH. ON SEPTEMBER 4TH, THE ELECTRICIAN CAME OVER AND RESTORED POWER TO ALL OF THE OUTLETS.
AS I STATED PREVIOUSLY, THE OVERALL POOL REMODELING PROJECT COULD NOT HAVE BEEN BETTER. OUR POOL LOOKS FANTASTIC. BUT IN MY HUMBLE OPINION,
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’S QUALITY CONTROL, OR LACK THEREOF, WAS OF CONSIDERABLE CONCERN TO ME. BOTH
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AND
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HAD GAINED OUR TRUST, AND WE HAD DEVELOPED AN HONEST RELATIONSHIP WITH THEM. BECAUSE OF THIS RELATIONSHIP, MY WIFE AND I FELT AS IF THE COMPANY HAD ABANDONED US TOWARDS THE END OF THE PROJECT. IF THIS IS COMMON PRACTICE FOR
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, THEY SHOULD FOCUS ON BETTER P.R., ESPECIALLY WHEN IT COMES TO THE FINAL PHASES OF A PROJECT. AFTER ALL THIS, NO ONE FROM
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HAS EVER PAID US A VISIT TO REVIEW THE FINAL WORK. I'M VERY DISAPPOINTED ABOUT THIS ESPECIALLY WHEN IT COMES FROM A COMPANY WHO DOES SUCH QUALITY WORK.
- Wayne or Liz L.
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the owner was great to work with. We had some delays due to weather conditions but
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and his foreman kept us well advised. There was additional work that needed to be done, which was unforeseen and
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worked with us on the cost to our mutual satisfaction. I have already recommended a friend to use
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and have contracted with
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to put pavers on my driveway and walkway. All in all, it was a pleasurable experiance.
- Steven T.
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All Pool Cleaners in Jacksonville, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Anthony's Classic Pool Renovations

484 E Carmel Dr
Carmel, IN

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield, IL

Heavenly Heat Saunas

PO Box 2892
Crested Butte, CO

Kayak Pools Midwest

845 E 65th St
Indianapolis, IN

Midwest Pool & Spa

2501 Broadway
Quincy, IL
Jacksonville Zip Codes

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