Island Lake Chimney Repair Contractors

in Island Lake, IL

Sample Reviews

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They did an excellent job and were as nice as could be. The price wasn't the most expensive or the least expensive of the quotes I received, they were fair. They did an excellent job of matching the 60-year-old bricks of the house, although they apologized in advance in case they couldn't. All of us were quite pleased with the outcome.
, the lead man on the team, was great.
My one and only complaint was that tearing down the chimney and setting the brick in mortar created quite a mess down below on my deck. The workmen weren't aware of the deck below from the pictures they had seen in advance. It would have been nice if they had drop cloths to cover the whole deck instead of just underneath the ladder. Pieces of brick and mortar flew all over the place and between the deck boards. They tried to clean it up and dig out the debris from between the boards when finished, but it was still a mess. When I called the office the lovely office manager said that when the next crew came out to acid wash the chimney they would power wash away the debris on the deck. The second crew was very good as well, and did a decent job of cleaning it up.
My only suggestion is that in the future the trucks should always carry plenty of drop cloths or a roll of plastic, so that doesn't happen to anyone else. But all's well that ends well, and I am pleased.


- Cindy L.
A

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Job well done. Punctual, neat and exactly as promised. The chimney was crumbling. He replaced the top 5 or so courses of brick and repaired the rest. He also repaired some mortar in our aging hearth, too. He knows chimneys!
- Gary C.

Island Lake Chimney Repair Articles

Chimney Repair reviews in Island Lake

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I called Bird's Chimney Service and got
Island Lake Chimney Repair Services Provider Name Locked
's voicemail. He called back shortly and we scheduled to have a chimney cap installed. We recently moved in here and the home inspector recommended it.
I wish I could remember the name of the tech who showed up (
Island Lake Chimney Repair Services Provider Name Locked
?) but his assistant's name was
Island Lake Chimney Repair Services Provider Name Locked
. They arrived right on time (even a little early) and took a look at the chimney and BOOM they were done. Took ten minutes as it was a masonry chimney and they had a cap in the truck.
Island Lake Chimney Repair Services Provider Name Locked
? showed it to me after, checked the chimney from the inside to see if/when it needed cleaning. He told me it a slight crack from water damage but nothing major and that it should be cleaned next year. That was nice of him to do, I thought (and a good thing business-wise) and we will definitely use them for next year's cleaning.
Both
Island Lake Chimney Repair Services Provider Name Locked
? and
Island Lake Chimney Repair Services Provider Name Locked
were professional, friendly, punctual and fast. They obviously knew what they were doing and I am very relieved we won't exacerbate the water damage and most of all won't fry any birds.
Thanks, guys!


- ALLISON P.
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They came and did a thorough inspection of the outside of my chimney, showing me the damage at the top of the chimney. Showed up when they said they would, very courteous, worked hard, and had me look over the work before I paid. We used them a couple of years ago to put in a patio and will have no hesitation in using them again. Very professional and hard working.
- Linda N.
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Island Lake Chimney Repair Services Provider Name Locked
fit us in on a saturday. He was prompt, and performed the repairs in a professional manner. We will definitely use him again when we need further work.

- Mary K.
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Ms
Island Lake Chimney Repair Services Provider Name Locked
was very accommodating. I was in the process of selling my home and the status of the home sale was changing constantly. I had requested chimney repair work to be done. Then, I had to cancel the request due to having an active sales contract on the home...The process of selling my home went round and round for awhile and
Island Lake Chimney Repair Services Provider Name Locked
was so patient and flexible with scheduling. She understood the ups and
Island Lake Chimney Repair Services Provider Name Locked
of home selling and simply remained as available as possible. Finally, I was at a point I could get the work done. And sure enough,
Island Lake Chimney Repair Services Provider Name Locked
had her team ready. All went well with the new damper installation and the new owner was satisfied with the job performance and the professionalism. I was pleased that the new owner actually got to see the work being performed. All is well that ends well!
- Lisa J.
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Island Lake Chimney Repair Services Provider Name Locked
was fantastic to work with. We called four chimney places, all of which were on Angie's List. One gave us an estimate by looking at the chimney from the ground only. One gave us an estimate saying that we needed work that had already been done, and quoted us an astronomically high price. One never got back to us at all. A friend of our recommended
Island Lake Chimney Repair Services Provider Name Locked
. We found them on Angie's List as well.
Island Lake Chimney Repair Services Provider Name Locked
came out, viewed our chimney from the roof and emailed us an estimate within 24 hours. They were able to schedule the work within two weeks. They showed up on time and did the job professionally. As they were leaving, they accidentally bumped against our retaining wall bricks, damaging five bricks on one side and knocking three loose on the other. They were apologetic, professional and immediately scheduled someone to come out and do the repair at no cost to us. We have always been of the opinion that accidents happen; it's about how you fix them.
Island Lake Chimney Repair Services Provider Name Locked
fixed everything, exceeding our expectations. We highly recommend them.
- David D.
D

Rating
I utilized Angies list to recommend a chimney cleaner for my home. I paid $120.00 on the site to have
Island Lake Chimney Repair Services Provider Name Locked
clean the chimney. On the date of Tuesday,
Island Lake Chimney Repair Services Provider Name Locked
15, 2014,
Island Lake Chimney Repair Services Provider Name Locked
apparently arrived at the designated time and met with my wife.
After a summary inspection, he proceeded to inform my wife that the chimney wasn't lined and fully explained the hazards of not having a lined chimney. My wife took note and advised me that the technician,
Island Lake Chimney Repair Services Provider Name Locked
, was adamant in pushing the fact that he/his company could install a stainless steel liner for $5,582, less a $558.00 Angies discount.
On Wednesday,
Island Lake Chimney Repair Services Provider Name Locked
16, 2014, my plumber
Island Lake Chimney Repair Services Provider Name Locked
from Adriaticaire visited my home to inspect the chimney for cleanliness and to advise if I did in fact need a liner. He checked the chimney and advised, and showed me, that the chimney was not clean and the city's code inspector would not pass that section of the worksite.
Armed with this information I contacted
Island Lake Chimney Repair Services Provider Name Locked
on Thursday,
Island Lake Chimney Repair Services Provider Name Locked
17, 2014 to explain the aforementioned problem. I told him what I paid and the service I expected, and he countered with the statement that I only paid $79.00 and it was onIy for one the cleaning of one chimney and the cost is usually $175.00! I explained that I wasn't satisfied with the service and would inform Angie's List, the BBB, and any other service that I could think of that they are not reputable.
I then called Angie's List on Friday,
Island Lake Chimney Repair Services Provider Name Locked
18, 2014 and explained my situation to
Island Lake Chimney Repair Services Provider Name Locked
.
- Simeon C.
C

Rating
This project didn't go well.
1. The team didn't have the experience I was promised. When I called to tell them they were hired, I inquired about the experience of the team I would have and the guy assured me that I would have two of their most experienced people working on the project. They showed up with one very experienced person and one person who was new (in training).
2. They didn't seal one fireplace opening correctly and there was dust everywhere. They got the tiles out of the first chimney fine. However, the trainee didn't appropriately cover the firebox in the second chimney and when I walked into the Great Room as they were breaking out the tiles, there was dust (from sooty clay tiles) everywhere. The dust settled on every horizontal surface on the main floor of our home -- and the only way to remove it was to take a damp cloth over everything, My husband and I spent about 8 hours cleaning up that mess.
3. They said our chimney crowns needed additional work. We opted to have them apply Crown Coat. After a couple of weeks, the Crown Coat that they put on started to come loose from the
Island Lake Chimney Repair Services Provider Name Locked
of one of the chimneys. I called the company's owner. He was very patient and listened to me go through the entire project. He offered to send out a new technician to look at the Crown Coat. The new guy looks at it and then tells me that our chimney crown is coming apart...that it is holding moisture and that the Crown Coat probably won't hold --and they would replace it today, but won't replace it a third time if it comes
Island Lake Chimney Repair Services Provider Name Locked
again. On top of that, he said we are missing mortar in the first three courses of the chimney and we need the top part of the chimney rebuilt and new crowns. When I asked why a guy spent almost 2 days working on our chimneys but didn't tell me this...he politely said the guy may have been afraid to tell me the bad news. This new guy gives me an estimate for rebuilding the 3 courses of brick on both chimneys and new crowns...and adjusted the bill to acknowledge the issues with the Crown Coat.
4. Poor follow-up. They did not complete the warranty information. I had to call and ask for it.
5. In general, sloppy work. They put the screen on one fireplace in upside-down, scratched another fireplace screen and got crown coat on the brick of one chimney (which needs acid to remove). We asked them to paint the stainless steel chimney caps black -- and they did an awful job at that.
6. Little confidence in their work. After all we had been through on this project, my husband had little confidence in the work that was done. As a result, he asked someone to come in and inspect the metal liner installation and give us his opinion on whether it was done correctly. Fortunately, the guy said it looked like the liner was installed correctly. However, he said our chimneys should have been power cleaned to take off the moss before they put on the brick sealer. Since that wasn't done...they basically sealed in the moss causing our chimney to permanently look dirty.
Needless to say, we are getting other quotes for the remaining brick work and crowns...will we not be using
Island Lake Chimney Repair Services Provider Name Locked
again.
- David P.
A

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I can't say enough about the professionalism of the home office of
Island Lake Chimney Repair Services Provider Name Locked
! I would use them again in spite of real glitch. Glitches can happen to anyone, but not everyone responds so quickly, fully, without hesitation to rectify it. So, here is what happened... I think the vacuum they used wasn't working as well as usual because, while the chimney sweep DID spread out a tarp around the chimney, the vacuum did not suck the soot fully from the air as it came out of the chimney. Yikes - soot floating everywhere! This could have been a nightmare. And, while it was a little inconvenient, it wasn't so bad because of how they responded. Amber (at the office) did EVERYTHING immediately to get my house back in order.
Island Lake Chimney Repair Services Provider Name Locked
asked what I wanted and accommodated me fully - sending out a top notch dynamic duo to clean my living room and dining room, a rug cleaner of my choice (driving out to pay them personally to ensure that I didn't have to wait for service), and paid for me to dry clean all my pillow cases and cushions. They would have sent delivery people for everything if I'd preferred. Really - you can't ask for more. Accidents happen. Mistakes are made.
Island Lake Chimney Repair Services Provider Name Locked
went the extra mile to retain me as a customer. Oh... and my chimney is now clean ;)
- Jennifer P.
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All Chimney Repair Services in Island Lake, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

$75 CHIMNEY SWEEPS SALE $75

Mount Prospect, IL

$79 Chimney Sweep Inc.

873 Dryden St
Arlington Heights, IL

1st Stop Realty & Management, Inc

2707 S. Ridgelend Ave
Berwyn, IL

41 NORTH BUILDERS

4453 N BEACON ST
Chicago, IL

7 Star Construction

302 Merry Oaks Rd
Streamwood, IL

A & D Exteriors

956 S Bartlett Rd
Bartlett, IL

A AAFFORDABLE ROOFING

1621 Techny Rd
Northbrook, IL

A C SHEET METAL

14012 Long Ave
Midlothian, IL

a fireplace store and more

1202b 75th street
Downers Grove, IL

A O Handy

5215 W Edgearton Ave
Milwaukee, WI

A Peter Construction

Morton Grove, IL

A&J handyman services

2032 s ingleside
Chicago, IL

A-1 Concrete

PO Box 2122
Crystal Lake, IL

A-1 Concrete Leveling & Repair, INC

557 B South River St.
Batavia, IL

A-ONE GROUP LTD

1540 Jarvis Ave
Elk Grove Village, IL

A. PANZICA ENTERPRISE LTD

123 N GRANT ST
Westmont, IL

A.R Roofing Siding & Gutters Inc

5375 Us Highway 34
Oswego, IL

AAA-1 Masonry & Tuckpointing, Inc.

6479 N. Avondale Avenue
Chicago, IL

AAP Inc

1692 William Dr
Romeoville, IL

ABC Masonry

PO Box 92095
Elk Grove Village, IL

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