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Internet Service Providers to Avoid

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Top Rated Internet Service Providers

6

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Over 2,368 reviews for
Garden Prairie Internet Service Providers from people just like you.

C
"We bought a new house and requested that
come out and install both cable TV and internet. On the date of install a man came out and stated" he could not install and it would take approximately 2 weeks to 6 months to get our services installed. We scheduled another appt and the same thing happened again. This went on for nearly 4 months. Finally after fighting with them for an install and endless excuses for why they couldn't install, and offensive comments on the part of their customer service we decided to go with another provider. The day after the other provider installed they called and said they were coming out to install. Eventually, the other provider quit offering the services we required at the price we were wanting so we went to
again. They were able to install but the man was unprofessional and talked negatively about
. He even made us install part of our services ourself because he was "running out of time". Eventually we had to have another tech come out to fix what he neglected to do. We have frequent outages of our cable and internet and they "can't figure out why". Not very customer oriented

-Emily C.

C
"They said the bill would be only $16 more per month with Internet, but when my bill came, they prorated the current month and then charged a month in advance, and" added many unmentioned fees. I would go elsewhere if I had a choice!

-Julie D.

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Internet Service reviews in Garden Prairie

A

Rating
they were on time (2 hour window ) even a bit earlier but they called first.,they did the installation and tested all the equipment ( tv, phone internet, dvr , remote controls. ALL in the 2 hour window
- Andre S.
F

Rating
I was notified that they are no longer going to going to be carrying the wireless prepaid services through
Garden Prairie Internet Service Providers Provider Name Locked
, and I was told that we need to switch to the wireless carrier of our choice. I was given 3 weeks to switch to another carrier, and I was informed that I would have to use the balance of the prepaid phone or the minutes would be forfeited. My issue is that the phone is my Aunt's, who is currently out of country, and there would be no way that $80 worth of minutes would be used within 21 days. After being bounced around several customer service agents, I was given the run around that I was unable to speak with them, not a manager. It's very frustrating that I was unable to talk to someone that would understand the issue of in no way being able to use all of these minutes within a short period of time. What I am seeking would be a credit for some of the money that I have for the prepaid for the talk minutes. I just think that is a lot of talk time to ask any customer to use within a 3 week period.

This is a very poor business practice and it is very frustrating that customer needs/money is not being considered within this scenario.
- Torey T.
B

Rating
I was trying to decide who to go with and Angie’s List didn’t have a lot of good information. In fact nobody did. I just went with whoever had the fastest internet available. The service call was free, but the service itself costs about $145 monthly and that includes internet and premium services also. Their customer service is fine. They solved the problem itself. They come when they say they’re going to on a certain day within a window of time. The people are good but the system isn’t that great. They are way too expensive.
- Theodore S.
N

Rating
I think APD was an absolute amazing company. The owner and the marketing director both came to my business and took care of business. They sold me from the get go! Everything they had to say just made sense. Not to mention the fact that if I did not at least double my profits in 3 months, they would fully refund me.....You cannot beat that.
...More /> These guys are amazing and I will be working with them in the future.
- Alan R.
B

Rating
I find the service good and I
Garden Prairie Internet Service Providers Provider Name Locked
’t have any problems. When I do have a problem, usually I have to reset routers or the modems. Their customer service is very good. If you call them, they are very helpful. The repair service is excellent. The internet service, even with their router, is out quite a bit. I switched to their router at their suggestion, hoping to improve the service, which it did not.
- Harry D. B.
A

Rating
It's been some time since it was installed, but as far as I remember the installation went fine. We use both phone and internet service. We have had no problems with the phone service. It is cheap and totally reliable, with many useful features. The internet has gone down on rare occasions, but for the most part is very reliable. I would recommend both services.
- Marcia B.
A

Rating
I called in to see if I could get service on 1/8/2015. The office staff informed me that I was in the service area but they would need to do a site evaluation to insure that I could get a reliable connection, I was told that this is a no charge service for them to come out and check the site and that they would be out the next morning to make the check. They did come out the next day and had to get up on my roof to see if they had line of site to one of their towers in the area, as it turned out I had a clear line of site and that I would only need the basic install. The very professional and polite and informed me that the office would call back to give me a install cost and set a time for the install. The office call back on the 1/12/2015 Monday and after a short conversation I agreed to the $200.00 install fee and would pay a prorated charge for service for the balance of the month. The total came to 259.00 dollars with sales tax. I set the install up for the next morning at 9:00 am. The same man that did the evaluation did the install. I about 2 hour he had me up and running. The whole process was easy and quick! I was completely satisfied with the company. They were on time and communicate with me though out the whole process. I would recommend them to anyone need a great rural internet provider.


- Warren S.
D

Rating
Changing internet and TV providers is a night
Garden Prairie Internet Service Providers Provider Name Locked
. When I moved into my home uverse was fastest, I have family who have worked for AT&T so I thought... why not...
Uverse has some great features, but their prices are outrageous.
The challenge, the only competition in town (for internet service) is Xfinity/Comcast. They are both so big that it is hard to get a reaction out of them.
To be fair, the Phone service people were professional, albeit always off-shore.
The people that came to the house, super professional, very nice, easy to get along with.
I consider the field workers to be top shelf working with what they have.
Biggest issue and why I am switching providers? The DVR service... You watch it for a while and it stutters, it has been on-going for over 6 months... I have had different service people here, they have swapped out the DVR TWICE. They have re-wired my home, attempted to charge me for re-wiring once.
Comp'd me more than once for part of the bill, but they cannot fix the DVR stutter. My was on a plane waiting to take off when I called him and complained about it "doing it again" the man in the seat next to him from South
Garden Prairie Internet Service Providers Provider Name Locked
who also had uverse said they had been having the same problem for about the same time. We can only assume it is something in the hardware or software of the system. In any event they cant fix it and we cant record things have the family sit around to watch a movie and have the playback freeze many times or not play at all.
- Rose A.

All Internet Service Providers in Garden Prairie, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

Best Practice Institute

410 Evernia Street

BizRank Marketing LLC

406 W North St
Durand

CMB Network Support

9139 Boulevard 26

Comcast Rockford

4450 Kishwaukee Street
Rockford

Comcast Rockford

316 W State St
Rockford

Comcast Rockford

401-425 E State St
Rockford

Comcast Rockford

201 W State St
Rockford

CommercePundit.com

1625 Lakes Pkwy.

Computer Pros

107 S 1st St
Pearl City

Dish Network DeKalb

705 East Lincoln Highway
Dekalb

Dish Network Rockford

201-299 S Church St
Rockford

eWorldLinx, Inc.

118 Oak St #101
Dekalb

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

SB Pro Design's And Hosting

4417 Eastridge Dr
Rockford

Sv Web Ink Designs

833 Ridge DR
Dekalb

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

The Right Way to Write

30 East Georgia Street

Top To Bottom Tree Svc

130 School Ct
Cedarville

Webb Design

PO Box 690661

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

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