Sample Reviews

C

Rating
I called the provider about a clogged toilet. The plumber they sent was rude and treated my wife with disrespect. He tried to pressure her into spending $600 to unclog the toilet ($250 to remove the toilet itself which another plumber did in about 2 minutes for free as part of the estimate).
He said we would never find a price cheaper than $600 when my wife sent him away. I couldn't find another service as rude or as expensive as this one. I guess they are unique in that respect.
- Russell G.
D

Rating
I would like to preface my review by letting you know I'm a single woman and first-time new home owner.
The gentleman who showed up first wanted to know if I had outside access. I do not. He looked in the basement and saw that the exit pipe was only 3 inches rather than 4. He said he only had a 3-inch cutter that wouldn't work and he wouldn't use a smaller one for the job. He said that for a minimum of $800 he would install an outside access and then use the cutter.
I called a friend who is an expert in all house repair matters and he said, first, that a 3-inch cutter probably would fit, but that the inside access should definitely be tried first even with a smaller cutter. When I asked the gentleman from Ace why he wouldn't try using a smaller cutter he said he couldn't guarantee his work and that he didn't want to use the inside access anyway because opening the pipe would result on sewage on the floor. He said he didn't want to have to clean up all that mess - he's been doing this a long time. I told him I would try to find someone who would be willing to use the inside access. He shrugged and with a slight attitude wished me luck and informed me that after today he wouldn't be available until after the weekend.
I called another service. They arrived 2 hours later and used the 3-inch cutter (which DID fit) to work through a bunch of roots. The line was not terribly backed up so there wasn't an unreasonable amount of sewage that came out when they opened the pipe. They hosed off the basement floor and my bill will be less than $250. They explained it's best to try this approach and if it seems there's a recurring problem then we can investigate before taking any particularly costly action.
I can't help but think the gentleman from Ace was taking advantage of the fact that I am a single woman with little experience in house repair.


- Patricia B.
A

Rating
WOW!! This is the kind of provider you want. Called company to schedule pumping. Office staff was friendly, knowledgeable and made sure all the information was corrected. Initially said the truck could be at the house in one hour but called back to let us know it would be an hour and a half. The drive called a little over and hour later to say he was on his way and would arrive at the house in twenty minutes. When
Freeport Sewer Services Provider Name Locked
arrived he told us what he was going to do and kept us informed as the project went on.
Freeport Sewer Services Provider Name Locked
was knowledgeable and checked the float alarm and pump. He cleaned the filter, emptied the tank and cleaned up the mess in just over an hour. It is great to work with a company that is friendly, knowledgeable and keeps you informed about what is going on. Most companies would not have called to let you know the truck would be 30 minutes later or that they would be at your house in 20 minutes. Mos.t companies would not have kept us informed or gone the extra mile to check the other parts of the system.
Freeport Sewer Services Provider Name Locked
also referred me to the company website that has good information on your system. The coat was almost $200.00 less that the company that cleaned the system 5 years ago and they left a mess for me to clean up.
- Bill F.
A

Rating
Job went very well. I called and spoke directly to
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around 2 pm. My elderly mother had water leaking out of clogged floor drain and I was going out of town the next day.
Freeport Sewer Services Provider Name Locked
said he could definitely come and agreed to call when he was on his way. He called around 6 pm and arrived just as he said he would. He was professional, fast, and explained what he found. Cost was in the range that he had quoted by phone. Would definitely call him again. Thanks,
Freeport Sewer Services Provider Name Locked
, for your quick response!
- Kathy S.
A

Rating
We noticed water backing up in the drain in the garage when using a lot of water, washing clothes and dishes at the same time.
We had the septic tank pumped, but still had the problem. They suggested
Freeport Sewer Services Provider Name Locked
. I called and was told they were booked, but someone could be here in the evening. Since it was the weekend we would be charged time and a half, reasonable. . ., but since we were not in dire need we opted to wait until Monday morning first thing.
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called on his way up and arrived right on time. he checked the system and proceeded to clean out the drain. Finished in just a few minutes. double checked to make sure it was draining properly and then cleaned up.
Very satisfied with their work.
- Beth J.
A

Rating
Unfortunately older house and had to do a little more than anticipated but reasonably priced and very, very clean. Also, gave some pointers where I can access drain to clear it myself should problem arise again.
- Erin B.
A

Rating
Service was prompt, worked with us around a scheduling issue. No problem honoring their coupon. Did a great job
- Christopher A.
A

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Freeport Sewer Services Provider Name Locked
responded to our request via Angies List within 30 minutes on a Sunday afternoon after we discovered our floor drain was backed up and overflowing into our basement. We arranged time the next day for him to come out and assess the problem. He was there within the scheduled window and knew what the problem was. He took care of the issue prompty and was friendly and professional. we've lived in this house 9 years and had not ever cleaned out the sewer line of our 1920's house, so who knows how long the massive tree roots and general yuck have been clogging the line. It took
Freeport Sewer Services Provider Name Locked
a long time since we hadn't cleaned it out previously. It was hot and stinky work and
Freeport Sewer Services Provider Name Locked
was a true professional. He left our basement clean and more importantly our drain cleaned out! I will highly recommend him to my neighbors, friends and family! Thanks
Freeport Sewer Services Provider Name Locked
and
Freeport Sewer Services Provider Name Locked
!
- Amy G.
A

Rating
From the beginng I was impressed with N.W Sewer & Drain, I contacted
Freeport Sewer Services Provider Name Locked
through the
Freeport Sewer Services Provider Name Locked
service/phone and she immediately replied to any questions I had. As I was getting bids for the project, I had one plumbing company tell me trenchless piping wouldn't work in my situation and it would cost approximately $10,000. I needed to get my pipes replaced right away and contacted
Freeport Sewer Services Provider Name Locked
to see if I could get someone to give me an estimate. They sent
Freeport Sewer Services Provider Name Locked
over the same day and he located the damaged pipe with a very up to date video (larger /clearer screen)inspection and told me he saw no reason why trenchless piping would not work in my situation. He gave me an estimate about $4,000 less than the other plumbing company and estimated a 3 day completion. . I was happy about the difference in price and
Freeport Sewer Services Provider Name Locked
explained the reason: they would not have to dig up my whole driveway. After I signed the contract, an opening came up early, the next day. The crew worked under very hot weather and accomplished the task in the 3 day estimate. This is a very professional company and highly recommend.
- Ric C.
A

Rating
Overall a positive experience despite concerns that the service provided did inspections as well repair services. Felt the inspection was honest as proof by no marketing of service occurred during or after inspection.
- Keith O.
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All Sewer Services in Freeport, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Axberg Htg Co Inc

3230 Pyramid Dr
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Bill George Plumbing and Heating

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Freeport, IL

Catenzaro & Sons Plumbing

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We are a family owned, full service plumbing shop. we offer flat rate and hourly rates. for...

Dash's Modern Pumping Service

10361 N Henderson Rd
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Family owned and operated since 1944, dash's modern pumping services will handle all your...

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield, IL
Hi, at dave's contracting & cleaning inc. we handle almost everything and anything you...

FM HOME MAINTENANCE AND REMODELING, INC

89 AUTUMNWOOD DR
Rockton, IL
Ok

FRINK'S SEWER & DRAIN

2901 HARRISON RD
Rockford, IL
Frink's sewer & drain has been serving northern illinois since 1935. we currently have 9...

Northern Illinois Sewer Service

Po Box 6332
Rockford, IL

Northwest Mechanical Inc

5885 Tremont Ave
Davenport, IA
Additional dba - northwest automation & controls, northwest plumbing heating & air...

Northwest Sewer & Plumbing & Flood Control

421 N Talcott
Park Ridge, IL
Northwest sewer and plumbing has been serving the chicagoland area since 1990. we pride...

Premier Plumbing Service

68 Monterey St
Freeport, IL
We accept all major credit cards.

Rooter-Man FP, Inc.

226 W. Jackson
Freeport, IL
Rooter-man to the rescue! your 24/7 emergency plumbing service. no overtime charges! (except...

Roto-Rooter Plumbing & Drain Services

6904 Forest Hills Rd
Loves Park, IL
Additional dbas - roto-rooter. additional contact name - donna e smykay. award winning.

Toni's Plumbing Service, Inc

200 W. Jackson St.
Freeport, IL
Fast quality service for a fair price. your plumbing repair specialts! also well pump service....

Wagner Family Plumbing & Drain, Inc.

PO Box 5446
Woodridge, IL
Wagner family plumbing & drain, inc. is truly family-owned and operated. open 24 hours a day,...

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