Sample Reviews

A

Rating
I tried to repair a scrape on my rear bumper of my car, without good results. I brought it to
Franklin Auto Repair Provider Name Locked
and they did an excellent job. They felt the whole bumper needed repainting in order to match the paint well. The finished product looks excellent, and it was finished in the promised one day, at a reasonable price.
- Virginia K.
A

Rating
Franklin Auto Repair Provider Name Locked
and his crew were very considerate of my time and made sure everything was done to minimize my inconvenience. Their estimate was $50 cheaper than the other one I had done. At their suggestion I was able to leave the part to be painted and come back after the weekend when it was ready to install. I was scheduled to drop off the car for the install only when they were actually going to get to it instead of just dropping it off and waiting who knows how long like what often happens at other auto repair/services places. The install was great and when I got in to drive away I noticed they had done what amounts to a solid detail cleaning on the car after having worked on it, which I didn't even expect!
Franklin Auto Repair Provider Name Locked
and the rest of the staff were friendly and helpful and the office is modern and comfortable.
- Dana D.
C

Rating
A couple days after dropping it off I received the call that the car was ready all work had been done. I picked the car up after they closed that night. But on inspecting the car I noticed I had been charged for work that was not performed. While the
Franklin Auto Repair Provider Name Locked
was repaired two emblems I had been charged parts and labor for were missing.
Also the main repair I had taken it in for, the fascia separation from the body did not appear to be done. While the dings were gone, the touch ups on the scratches did not look professionally done. It's only touch up paint, but my expectations from a body shop were a bit higher.
Then next morning I returned to point out I had been charged for work not done on the
Franklin Auto Repair Provider Name Locked
. That saw a quick phone call to the parts store by the
Franklin Auto Repair Provider Name Locked
in the office and the a response that she would have these parts in about two hours. I asked what that meant, she then started to get a little
Franklin Auto Repair Provider Name Locked
with me and said I would need to come back later that day and they would install these emblems on the
Franklin Auto Repair Provider Name Locked
while I waited. Because I would have to leave my job I simply then asked how long would the wait be and she curtly answered with a bit of attitude that it would be about 2 minutes.
With that response I offered up that I felt like they had done a below average job on this overall and asked if anyone actually checked to see if the all the work had been done because apart from the parts on the
Franklin Auto Repair Provider Name Locked
the fascia looked the same as when I brought it in and the touch ups did not look professional. That got the
Franklin Auto Repair Provider Name Locked
very mad and I was told they tried the best they could to fix the fascia and she snapped at me again was sorry she missed the emblems on the
Franklin Auto Repair Provider Name Locked
and had apologized and do I have a real complaint about the job and what more did I want.
So now as the customer coming in to get them to actually do what they charged me for and trying to provide feedback on my experience I got a good bit of full on attitude. Went back in the afternoon and got the emblems put on. Was then told by the guy that did the work that my car had been in a wreck and that's one reason the left side of the fascia was not flush.
The thing is I bought the car new with very few miles on it and I had never had so much as a fender bender, and I said is much to this guy. His response was that the dealer must have done damage to it and fixed it , then sold it new.
Mmmm maybe. I guess anything is possible...
Bottom line is I would not recommend
Franklin Auto Repair Provider Name Locked
to anyone.

- Thomas H.
A

Rating
I brought my car in one day for an estimate and they were able to fit me into their schedule the next day. I dropped my car off in the morning and picked it up early that evening.
Franklin Auto Repair Provider Name Locked
and crew are very nice guys and very accommodating. Excellent experience:
Franklin Auto Repair Provider Name Locked
did a perfect job, at a nice price, and it was all very easy.
- Maureen M.
A

Rating
When we took the car in for repair,
Franklin Auto Repair Provider Name Locked
gave us two choices of how to do the repair. We took the less expensive one, which would visually make the fender look like new. Only problem was with the fender molding. He told me that I have to find a replacement since he couldn't glue it back on. He suggested that I look for it in Pep Boys.
Replacement of that molding was a big problem: I discovered that it wasn't put on at the factory, and I could not find it anywhere - silver colored molding in the width I needed. Fortunately I discovered a 3M double sticky tape that
Franklin Auto Repair Provider Name Locked
was able to use with the existing molding. As a backup, I also ordered a molding on-line but turned out to be narrower and slightly different color.
Until I had this experience, I assumed that all 2013 Avalons came with plastic body molding around the fenders and doors. Now I know it is extra that I didn't pay for.
I chose this shop after reading the reviews on Angel's list, and can say that the positive reviews are well deserved.
- Raymond E.
A

Rating
I've used
Franklin Auto Repair Provider Name Locked
a few times over the last 10 years. Unfortunately living near Boston has it's road hazards! These guys are great, they are very pleasant to deal with, take the time to explain things, answer every question, and are very responsive. Things have gone over a day or two on a couple jobs, but nothing bad. Stuff happens.
I just dropped my truck off again, and given my experience before and with the latest work, I wanted to be sure I left a review on Angie's. If you're in the
Franklin Auto Repair Provider Name Locked
area and need to have body work done, these guys are tops! I hope to not use them again in the future, but if I need body work, they will be the first place I go. Thanks for the exceptional service and great work,
Franklin Auto Repair Provider Name Locked
!
- Ken L.
A

Rating
Our car is 12 years old and was driving horribly. We actually thought it was the tires. As usual, we took the car to
Franklin Auto Repair Provider Name Locked
and now it is running beautifully.
Let me add that this review is long, long overdue. We have been using
Franklin Auto Repair Provider Name Locked
for several years and have always found their service to be outstanding. Let me also say that they back any work they do without hesitation. They have worked on both of our ancient cars for years and solved every problem.


- Angela K.
A

Rating
Everything went well! It took about 3-4 weeks to get an appointment but it was worth the wait! They fixed the
Franklin Auto Repair Provider Name Locked
and honored their stated quote. They also put on some accessories I had purchased for the car. This sounds small but was very nice since the dealership wanted to charge a ridiculous price that prevented me from moving forward and other shops didn't have the right equipment. Very pleased and will use again if needed!
- Quentara C.
A

Rating
Franklin Auto Repair Provider Name Locked
is a fantastic body shop. I sent two vehicles there over the last two months and both came back 100%. The owner
Franklin Auto Repair Provider Name Locked
was very responsive from the first phone call - he came out and looked over the vehicles and sent a tow truck out to pick them up. My insurance company did not want to give me new parts (even thought the car was 3 weeks old),
Franklin Auto Repair Provider Name Locked
went to bat for me and got the insurance company to agree on new parts.
Franklin Auto Repair Provider Name Locked
kept me up to date on everything that was going on so i felt very connected. The car came back 100% - looks and drives exactly as new. The car was also delivered to my house - didn't have to drive to the shop. All and all a great experience. Thanks
Franklin Auto Repair Provider Name Locked
and the
Franklin Auto Repair Provider Name Locked
Team!!
- Lynn D.
A

Rating
No complaints. Got two quotes and these guys were $200 less than coastal collision. Repair was completed on schedule. Everyone was professional and repair looks great.
- Ryan A.
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All Auto Repair in Franklin, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A 1 Discount Exhaust & Brakes

124 S Park St
Streator, IL

A J Towing

2125 East Clear Lake
Springfield,
24 hour towing and road side assistance.

Aaa Automotive Svca

3030 Stanton St
Springfield, IL
Full service automotive repair - 2 locations in springfield, ila

ADVANCE AUTO PARTS

2901 MANNHEIM RD
Franklin Park, IL

AJ's Technology Specialist

Springfield, IL
My business is dedicated to helping every customer find a solution to any problem!

ALL STAR AUTO BODY

9101 KING ST
Franklin Park, IL

ALPHA OMEGA AUTO SOUND

1161 E 1500 North Rd
Taylorville, IL
We are full service one stop shop with 5 employees that subcontract paint and mechanical only....

Andy's Auto Body of Alton Inc

3444 E Broadway
Alton, IL

AREA ONE MOTORSPORTS

9800 FRANKLIN AVE
Franklin Park, IL

Auto Transport - United Freight Of America

1844 N Nob Hill Rd
Plantation, FL
We provide nationwide vehicle transportation service for the entire us including hawaii,...

Auto Transporters Online.com

San Diego, CA
Family owned. fully licensed and bonded freight carrier. we only use carriers with a 95% or...

AUTO ZONE

3040 MANNHEIM RD
Franklin Park, IL

AutoPartsNerd.com

(no pick-up)
Bronx, NY
Confidence. service. speed. three great qualities that auto parts nerd strives to uphold. the...

Beswicks Auto

17166 diamond road
Fulton, IL
Hello, our country run family business offers some of the best prices on aftermarket and capa...

Big Boys Tire Service

1155 5th St
La Salle, IL
We are a local owned and operated business that will meet your auto care needs

Bob Ridings Taylorville

931 W Springfield Rd
Taylorville, IL

Boon's Twisted Essentials

211 Hudson Rd
Cedar Falls, IA
Whether it's your family suv, work car, lease vehicle, classic roadster, custom bike, or...

Britz & Stiltz Automotive Repair

504 south old rt 66
Williamsville, IL
We are a full service auto repair shop. we also service hd vehicles and equipment. we also...

CARQUEST AUTO PARTS

9514 GRAND AVE
Franklin Park, IL

Central Illinois Transmission

1916 S 17th St
Mattoon, IL
Additional dba - cit inc.

Checkpoint Express Lube Center

24 Cottonwood Dr
Chatham, IL
10% off tuesdays for everybody.

CLOUSER AUTO REPAIR

231 W JACKSON ST
Auburn, IL
Family owned shop offering full total vehicle service, from oil changes, brakes, and tires, to...

COOL HEAT WEST INC

9818 W GRAND AVE
Franklin Park, IL

DEALER TIRE

3708 RIVER RD
Franklin Park, IL

Dean's Repair

2200 South 9th St.
Springfield, Il
Auto repair shop

Feehan's Automotive

402 West Mondamin Street
Minooka, IL
Locally owned & operated.

Firestone Complete Auto Care

2700 S MacArthur Blvd
Springfield, IL

Firestone Complete Auto Care Store

2610 Us Hwy 34
Oswego, IL

Firestone Complete Auto Care Store

2550 Mannheim Rd
Franklin Park, IL
Our technicians are prepared for all your vehicle needs from tires to vehicle maintenance and...

Firestone Complete Auto Care Store

407 S 6th St
Springfield, IL
Our technicians are prepared for all your vehicle needs from tires to vehicle maintenance and...

Firestone Complete Auto Care Store

2700 S Macarthur Blvd
Springfield, IL
Our technicians are prepared for all your vehicle needs from tires to vehicle maintenance and...

Friendly Chevrolet

2540 Prairie Crossing Dr
Springfield, IL
Friendly chevrolet offers life-time warranties on all new and certified pre-owned...

HARPO'S VIP AUTO PARTS

9329 SCHILLER BLVD
Franklin Park, IL

HIGHLAND TOWING INC

9500 FRANKLIN AVE
Franklin Park, IL

JSE COLLISION

3847 CARNATION ST
Franklin Park, IL

JUST TIRES

10237 GRAND AVE
Franklin Park, IL

K & K Automoto Care

9608 Grand Ave
Franklin Park, IL
Dba: macron enterprises llc.

K C Summers

117 S 19th St
Mattoon, IL
Additional dbas - casey summers, kc summers. additional phone - (866) 429-8542. cost is...

Kim's Auto Body

312 North St
Springfield, IL
Autobody repair and painting.

LARRY ROESCH PARTS WHOLESALE

10750 GRAND AVE
Franklin Park, IL

Larry's Service Center

710 W Springfield Rd
Taylorville, IL

LAUTERBACH TIRE & AUTO SERVICE

1569 WABASH AVE
Springfield, IL
Family-owned & operated since 1985. the majority of our customers are female. we service all...

Maaco Collision Repair & Auto Painting

3112 Normandy Rd
Springfield, IL
Locally owned. additional dbas - maaco franchising inc, maaco collision repair & auto painting...

Marion Ford Hyundai

1910 W Coolidge Ave
Marion, IL
Marion ford hyundai is proud to be an automotive leader in our community. since opening our...

Marion Subaru

3209 West DeYoung
Marion, IL
Financing available. see website for additional hours. additional phone numbers - (888)...

MARION TOYOTA

PO BOX 1028
Marion, IL
Financing available. additional phones: main (618) 457-5322, body shop (618) 993-1801....

Marshall Cheverolet Co

9 Cross St
Winchester, IL
Financing available. additional sales hours - mon-fri 7:30 am-6:00 pm; sat 7:30 am-2:00 pm;...

Melvin's Collision Plus & Auto Sales

1618 N Main St
Benton, IL

Mid America Motorworks

17082 N US Hwy 45
Effingham, IL
Additional phones - (217) 540-4200, (866) 350-4543, (217) 540-4800, (217) 540-4425. additional...

MIDAS AUTO SVC EXPERTS

2611 MANNHEIM RD
Franklin Park, IL
Established in 1956 midas began life as a groundbreaking auto repair outlet with a reputation...

MIDTOWN TIRE & AUTO SERVICE

2110 CLEAR LAKE AVE
Springfield, IL
A

Montway Auto Transport

1400 E Touhy Avenue
Des Plaines, IL
Welcome to montway auto transport ®. we're an award winning, five star rated, car moving and...

Move My Automobile

5573 Bryan Drive
Sterling Heights, MI
Move my automobile is your one source solution for quality auto transportation nationwide....

mr frosty snow & affordable lawncare & landscaping

52 E campsangamo road
Springfield, IL
We are the only lawn care company that offers free snow removal to lawn care clients under...

MURRAY'S DISCOUNT AUTO STORES

9659 GRAND AVE
Franklin Park, IL

PARKVILLE AUTO BODY INC

1040 E GREEN ST
Franklin Park, IL

PERFORMANCE AUTO BODY

2728 MANNHEIM RD
Franklin Park, IL

R & M AUTO SERVICE

2102 S 11TH ST
Springfield, IL
General auto repair

RAY AUTO OF FRANKLIN PARK

3343 SCHIERHORN CT
Franklin Park, IL

Reliable Carriers Inc

41555 Koppernick Rd
Canton, MI
Reliable carriers, inc. is the countries largest fully enclosed auto transport company....

S&K Buick GMC

1400 S. Dirksen Parkway
Springfield, IL
For nearly 40 years, s&k buick gmc has been serving central illinois' automotive needs. we...

SAM'S 24 HOUR TOWING SVC INC

9500 FRANKLIN AVE
Franklin Park, IL

Sandwich Auto Center

PO Box 316
Rochelle, IL

Ss Automobile & Diesel Repair

410 Powell St
Streator, IL
Cost is determined by the job.

STERLING TRANSMISSION

14790 OLD ROUTE 54
New Berlin, IL
Hours are mon thru fri - 8am to 5pm

Steve-O's Customs & Collision

820 E. Black
Springfield, IL
Auto body repair painting or other needs to any and all vehicles, trucks, classics, etc....

Team Automotive & Tire Inc

1223 S Adelaide St
Normal, IL
Additional contact name - sue andrews. additional dba -team automotive.

Tech 2 Door

PO Box 571
Rochester, IL
Tech 2 door is a subsidiary of eithinc systems inc. which was established in 2008. ...

Tire Town North

447 S COUNTY LINE RD
Franklin Park, IL
Tire town north is fully licensed and equipped to offer you a complete range of tire repair...

TUFFY AUTO SVC CTR

1764 WABASH AVE
Springfield, IL
At tuffy service center in springfield we are here for you! to ensure your vehicle is in...

TVC Matrix-Harriet Jackson

Florissant, MO
Easy as 123! a 5-minute call will explain everything. to join use id#11676985 (harriett). this...

UNIVERSAL TRANSMISSION SPEC

9300 GRAND AVE
Franklin Park, IL

YES COLLISION

PO Box 82
Franklin Park, IL

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