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F
"I just received my January 2015 bill. I have landline and
.
raised the cost of the modem 150%. According to the" representative, if you have
you have to use their modem. I live in Kentucky, so I called the public service commission to
a complaint, only to be told that, per the Kentucky legislature, the commission is only allowed to handle complaints related to landlines. The commission was never given authority to handle complaints about internet service, so providers can raise rates anytime and any amount in Kentucky.

-LISA M.

A
"We finally made the switch to
after 15 years with Comcast. Everything went perfectly and we are so happy with our service.
" is the only way to go if it is available in your area. Service runs us about $200.00 per month for all three packages.....Comcast cost the same. Thanks EBP!

-Colleen B.

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Local Articles in Evanston

Internet service

With 82 percent of American adults using the Internet, and the number bound to rise, having a reliable connection at home is more important than ever. Follow the tips below to help pick an Internet service provider (ISP).

social media privacy tips
Internet Service

Whether you're on one social media network or several, it's important to protect your privacy. Check out these tips for social media security.

The optimal Wi-Fi speed for your home depends on your Internet usage and number of connected devices. (Photo by Eldon Lindsay)
Computer Repair & Services, Internet Service

Has shopping for wireless Internet left you confused? Two computer repair and service experts explain which download speed you need in your home.

Illustration by William V. Cigliano
Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)
TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Evanston

C

Rating
We were having unreliable connection with TWC. Couldn't
Evanston Internet Service Providers Provider Name Locked
the DNS a lot of time, slow connection speed (even though) we paid for there "Ultimate". My setup in the house is top notch and I can guarantee I had connectivity to TWC systems. After a month "talking" (there has to be intelligence on the other side of line for a conversation" ) and them complaining that it was my perfectly working hardware was at fault. The "discovered that the 3 repeater in my area were all "BAD". It took on tech who had a clue less than a day to fix the issue. Guess what my so-called bad hardware in my house now work fine when there is connectivity to TWC system. I guess you can't get mad at the dog for cleaning his butt in the living room and you shouldn't expect much more out of TWC.
- Gene F.
A

Rating
Excellent provider so far. When there was an issue with the connection, I was able to talk to a customer service agent who was able to walk me through the problem.
- Faith B.
A

Rating
I've received wireless internet service from ClearWire (also known as CLEAR), for at least 4 years, now, and it's only been down for a matter of hours (never more than 8), maybe 3 times (always from lightning storms). I've only had trouble with speed with a couple of web sites, and only for about 6 months, in all this time. I've always been able to fully enjoy YouTube, so the speed issue was small. A very knowledgeable friend thinks it was "dropped packets from bandwidth crowding, by other services." I'm even able to carry my laptop and the wireless modem to a
Evanston Internet Service Providers Provider Name Locked
's Deli, a half-mile walk from my home, and use the same neighborhood transmitter, for the same high speed service, while I enjoy the salad bar.
- William L.
C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Evanston Internet Service Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Evanston Internet Service Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
A

Rating
Drop and line outside of house had to be completely replaced. The tech
Evanston Internet Service Providers Provider Name Locked
was quick, friendly and did a very good job. We had already had about 8 tech's out over the last 7yrs trying to fix the same problem(yes this has been going on this long) every time they say they have fixed it. Then literally a day later it is not working again.
Evanston Internet Service Providers Provider Name Locked
just replaced everything on the outside, which he said should of been done the first time a tech was out. We are so thankful, this is the only way we can communicate with our loved ones overseas.
- Jamie A.
C

Rating
I have been a
Evanston Internet Service Providers Provider Name Locked
customer for approximately 10 years and have been mostly satisfied with the customer service until now.
I moved my 81 year old mother from
Evanston Internet Service Providers Provider Name Locked
City, MO to our location, Lewisville, TX so she could be close to family. While setting her apartment utilities up I recommended
Evanston Internet Service Providers Provider Name Locked
FIOS services (TV,Internet,Phone) to her verses Time
Evanston Internet Service Providers Provider Name Locked
. She'd been with Time
Evanston Internet Service Providers Provider Name Locked
for 20 years, however, due to my experience with
Evanston Internet Service Providers Provider Name Locked
and price I recommended she go with
Evanston Internet Service Providers Provider Name Locked
.
In her latest bill with
Evanston Internet Service Providers Provider Name Locked
she was charged $54.99 for watching "WWE TLC TABLES LADDERS N CHAIRS HD". There is NO WAY my mother would watch this show. The extent of the programs my mother watches are Blue Bloods, Law and Order, Criminal Minds and NCIS. There may be some other miscellaneous law/law enforcement shows she watches but that's it!
Evanston Internet Service Providers Provider Name Locked
can also see what she's watch previously and WRESTLING shows is not one of them. My sister and I do have keys to my mother's apartment, however, as 10 year
Evanston Internet Service Providers Provider Name Locked
customers our viewing history will show we are not in to WRESTLING either. I would be happy to offer access to our account history as will my sister.
I spoke with a
Evanston Internet Service Providers Provider Name Locked
supervisor at 5:45pm local, 01/19/2015,
Evanston Internet Service Providers Provider Name Locked
from Iowa and was extremely disappointed with his response. My point to
Evanston Internet Service Providers Provider Name Locked
was you have a 81 year old lady, living alone in a Seniors home recovering from a stroke. She was a 20 year customer with Time
Evanston Internet Service Providers Provider Name Locked
, took my recommendation to go with
Evanston Internet Service Providers Provider Name Locked
and (2) months in to her service you charge her $54.99 for something she (and I) know she didn't watch.
Evanston Internet Service Providers Provider Name Locked
said the show was viewed and therefore there was nothing he could do. Really????
I made one more attempt to reconcile this matter with a
Evanston Internet Service Providers Provider Name Locked
representative,
Evanston Internet Service Providers Provider Name Locked
, 7:50pm local, same day. While
Evanston Internet Service Providers Provider Name Locked
was more cordial than
Evanston Internet Service Providers Provider Name Locked
, he had nothing to offer in the way of reconciliation other than he would notate it on my mother's account.
Normally, I do not spend time complaining about something unless I feel very strong about it. This complaint is a matter of principal. Because I recommended
Evanston Internet Service Providers Provider Name Locked
to my mother I will be paying the $54.99.
My recommendation to
Evanston Internet Service Providers Provider Name Locked
customer service is review how you treat your Senior citizen customers.
- Ken K.
C

Rating
My experience was extractable. They are the only company I can use. I didn’t have much choice. It’s difficult to get an appointment. The one thing I
Evanston Internet Service Providers Provider Name Locked
’t like is they’re local reps. When she goes through the 1-800 numbers for service, the local reps won’t assist you. They are carrying their name but she has issues. She represents
Evanston Internet Service Providers Provider Name Locked
but she can’t help me. They came when they said they were going to.
- Susan S.
C

Rating
The service is fairly good. There are dropouts at times and times when the service is slow, but it works the best of the various providers I've used over the years.
- Pilisa R.

All Internet Service Providers in Evanston, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2 More Profits

4909 Elm Street
Downers Grove

3Points LLC

1100 Jorie Blvd, Suite 100
Oak Brook

Abrams Media

223 Walker Dr
Bolingbrook

Acoustical Vision

7340 w Harrison
Forest Park

ADT Bolingbrook

381 Brookview Ln
Bolingbrook

ADT Steger

3401 Chicago Rd
Steger

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way

American Virtual Associates

304 Whitelaw Avenue
East Alton

Andy's PC and Mac Repair, LLC

1304 W. Estes Ave.
Chicago

Andy's Web Tools

646 N Riverside Dr

Anemos Group, LLC

46 Deerpath Rd

Archer Graphic Design

1717 Woodbury Ln
Aurora

Argemex Group Ltd.

875 N Michigan Ave
Chicago

ARTISTIC DIGITAL SERVICES INC

1417 DARROW AVE
Evanston

ASN ELECTRIC

1511 N CONVENT
Bourbonnais

AT&T

2000 W Ameritech Ctr
Schaumburg

AT&T U-verse Aurora

101-199 Oak Ave
Aurora

AT&T U-verse Elgin

213 E Chicago St
Elgin

AT&T U-verse Joliet

15 W Jefferson St
Joliet

AT&T U-verse Naperville

801-823 N Washington St
Naperville

AT&T WORLDNET

Evanston

Ateki

400 N Schmidt Rd Ste 209
Bolingbrook

AV Integration Group Inc

222 S. Racine Ave.
Chicago

Best Practice Institute

410 Evernia Street

Bizoost

520 W. Melrose
Chicago

Blacksmith Digital

30 East Huron #3705
Chicago

BRADLEY COMMUNICATIONS INC

2701 W HIRSCH ST
Chicago

Breakthrough Technologies, LLC

2001 Butterfield Road
Downers Grove

BUSINESS TELEPHONE SYSTEMS INC

5241 N Central Ave
Chicago

Byte Me! Computer Sales & Svc

718 E Northwest Hwy
Mount Prospect

CANDID Business Solutions, LLC.

2109 Fairview Lane
Woodstock

Capacitr, Inc.

700 N Green St Suite 500
Chicago

Cardinal X Inc

233 S. Wacker Drive, 84th Floor
Chicago

CETEK Online Backup.com

6700 So. Shore Drive, Ste.#25K
Chicago

Chicago Tech Services

6200 Sheridan Rd
Chicago

CLEAR

Dept CH 14365
Palatine

CMB Network Support

9139 Boulevard 26

Comcast Addison

5N301 Medinah Road, Addison, IL
Addison

Comcast Addison

5N301 Medinah Road, Addison, IL
Addison

Comcast Arlington Heights

53 South Evergreen Avenue
Arlington Heights

Comcast Aurora

993 Oak Avenue
Aurora

Comcast Aurora

101-499 N Broadway St
Aurora

Comcast Aurora

160 S River St
Aurora

Comcast Carol Stream

412 West Thunderbird Trail
Carol Stream

Comcast Chicago

8745 W Higgins Rd # 400
Chicago

Comcast Chicago

141 W Jackson Blvd
Chicago

Comcast Chicago

1255 West North Avenue Chicago, IL
Chicago

Comcast Chicago

564 W Van Buren St
Chicago

Comcast Chicago

25 W Adams St
Chicago

Comcast Dixie

18215 Dixie

Comcast Elgin

47-99 Du Page Ct
Elgin

Comcast Evanston

1900-1998 Dempster St
Evanston

Comcast Evergreen Park

9500 S Avers Ave # 11
Evergreen Park

Comcast Grayslake

30 N Whitney St
Grayslake

Comcast Hickory Hills

9126 S Roberts Rd
Hickory Hills

Comcast Hickory Hills

7720 West 98th Street
Hickory Hills

Comcast Hoffman Estates

2800 West Higgins Road, Hoffman Estates, IL
Hoffman Estates

Comcast Hoffman Estates

2800 West Higgins Road, Hoffman Estates, IL
Hoffman Estates

Comcast Joliet

125-133 U.S. 30
Joliet

Comcast Lake Zurich

880 Donata Court, Lake Zurich, IL
Lake Zurich

Comcast Lake Zurich

880 Donata Court, Lake Zurich, IL
Lake Zurich

Comcast Lemont

101 Stephen St
Lemont

Comcast Naperville

1230 E Diehl Rd # 101
Naperville

Comcast Orange park

498 Bonnie Lane
Elk Grove Village

Comcast Rolling Meadows

1575 Rohlwing Road
Rolling Meadows

Comcast Schaumburg

1500 McConnor Parkway
Schaumburg

CommercePundit.com

1625 Lakes Pkwy.

Commraider, Inc.

9701 South Kean Ave
Palos Hills

Company Web Design

7111 Syntex Drive

Computer Solutions

2201 S Halsted
Chicago

Converged Communication Systems, LLC

2930 Central Street
Evanston

Creative Tech Solutions

117 Harvard Ct
Glenview

d0579

1134 West Granville Avenue
Chicago

Design & Promote

1952 McDowell Rd.
Naperville

Digital Home Technologies

346 N. Northwest Hwy
Palatine

Digitalciti

2252 Glouceston Ln
Naperville

Directv Aurora

213 S River St
Aurora

Directv Calumet City

701 Wentworth Ave
Calumet City

Directv Chicago

2210 S Halsted St

Dish Network Aurora

4001 Fox Valley Center Dr
Aurora

Dish Network Aurora

40 Gregory St
Aurora

Dish Network Aurora

4075 Fox Valley Center Dr
Aurora

Dish Network Buffalo Grove

540 Mchenry Rd
Buffalo Grove

Dish Network Burr Ridge

535 Joliet Rd
Willowbrook

Dish Network Carol Stream

106 East North Avenue
Carol Stream

Dish Network Chicago

1400 Skokie Blvd
Chicago

Dish Network Chicago

1100 West Cermak Road
Chicago

Dish Network Downers Grove

7500 Lemont Road
Downers Grove

Dish Network Evergreen Park

9059 South Kedzie Avenue
Evergreen Park

Dish Network Hinsdale

102 West Chicago Avenue
Hinsdale

Dish Network Joliet

15 W Jefferson St
Joliet

Dish Network Naperville

833 N Washington St
Naperville

Dish Network Naperville

659 S Washington St
Naperville

Dish Network New Lenox

103 East Maple Street
New Lenox

Dish Network Richton Park

5150 Sauk Trail
Richton Park

Dish Network South Holland

862 East 162nd Street
South Holland

Drew Web Designs

Callan Ave
Evanston

Driven-SEO

1960 Carlsbad Cir #304
Naperville

DSL Chicago

Chicago

Dyer Media Group

12737 Kings Lake Dr

Ethel 22

Lansing

Ethercycle

3 S Prospect Ave #12
Park Ridge

Evolving Interactive

1000 N Milwaukee
Chicago

EXERSIO CUSTOM WEBSITES

942 NAVAJO ST
Carol Stream

EZIS Solutions

2300 N. Barrington Road
Hoffman Estates

FantaSYNC.co

3021 W. Harrison St.

Five Star Electronics

9209/11 s Cicero Ave
Oak Lawn

ForbenMedia

7401 Summerhill Road

G2 Crowd

1910 1st St
Highland Park

Gay-Cierge

Chicago

Geek Choice - Chicago

401 N Michigan Ave
Chicago

GIBBISM.COM (My Life Compass)

1040 Barberry Ct
Elgin

GnG Direct

PO Box 972
Westmont

Great Home Technologies

1011 Kings Ln
Glenview

Great Property Search

748 North Lakewood Avenue
Chicago

Greencastle Web Design

676 Shannon Drive N

Harrison Home Maintenance

PO Box 240
Park Ridge

Healthy Comp

Chicago

Home Theater innovations

2428 N Forestview Ave
River Grove

Homemade Design

41 Monument Ave

Hometech

1925 Central St
Evanston

Hot Internet Network, Inc.

910 West Van Buren #307
Chicago

Hotwire Co

9320 Menard Avenue
Morton Grove

Hotwire Electronics Inc.

21750 Main Street
Matteson

HyperText Group Inc

40 S Prospect
Roselle

Ideal Commerce

350 W Hubbard Street, Suite 460
Chicago

IHSystem Inc.

10 N. Martingale Road Suite 170/175

IIS Solutions

64 Orland Square
Orland Park

iLexis Creative

1026 Heron Circle
Joliet

Information Technology and Security

9 S Elmhurst Rd
Prospect Heights

INMO Software

310 Forest Glen Dr.
Round Lake

Intechnic

20 North Wacker Drive
Chicago

Integrated Source Concepts

25W775 Deerpoint Dr.
Wheaton

Interlync

Des Plaines

Intragration, Inc.

PO Box 2624
Melrose Park

INXPO

770 N. Halsted Street Suite 6S
Chicago

Justhink45, Inc.

22923 Millard Avenue
Dekalb

KCN Solutions

910 W Van Buren St
Chicago

Kitarra

6351 W Montrose Ave
Chicago

Lapin Systems, Inc.

832 Dempster Street
Evanston

LislDesign.com

Naperville

Lockboxer

1563 Sherman Ave., Ste. 201
Evanston

LOEWY CONSULTING INC

PO BOX 1362
Northbrook

Main Street Shopping

Crystal & Main
Lombard

MAK Consulting Co.

125 W. Boeger Dr.
Arlington Heights

MapsNshop

1924 Georgetown On
Hoffman Estates

Marcor Technologies Inc

2807 Yosemite Dr
Aurora

Master 55

40446 N Rte 59
Antioch

McHenry County Hsoting

3899 Twin Oaks Drive
Wonder Lake

Meridian Digital

595 1/.2 S. 3rd St

Micro Tech Systems Inc

3677 Woodhead Dr
Northbrook

MindSHIFT Technologies

200 S Wacker
Chicago

MSN BROADBAND

Winnetka

Multimedia Groupe, LLC.

7412 Silver Lake Rd
Cary

My Network Security

6040 S Narragansett Ave
Chicago

MyComputerAndWeb.com

po box 1969
Bolingbrook

MyHouseTax.com

447 N Princeton Ave
Villa Park

Naper Design

22W102 Sheffield Ct
Glen Ellyn

National Tenant Services

333 Warrenville Rd Suite 200
Lisle

ndzynes

2201 N. Cheswick Ct.
Round Lake

Nerds By Design

20 Danada Sq W Ste 223
Wheaton

NetComm Business Solutions

PO Box 266
Yorkville

NewTek Data Systems

1845 Hicks Rd
Rolling Meadows

One Room Solution, Inc

18400 W Il Route 120 Apt 115
Grayslake

Online Media Masters

1324 West Byron Street
Chicago

Operation Technology

651 W Sheridan Rd
Chicago

ParkWhiz, Inc.

208 S. Jefferson Street
Chicago

PC Specialists Inc

5600 N. River Road
Rosemont

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Performics

111 E. Wacker, Suite 1500
Chicago

Personified Interiors

524 South Ridge Avenue
Arlington Heights

Perspectives Design Studio

321 E Cass St
Joliet

Phone Service Chicago

307 S Clark St

Pinpay Online

2018 University Dr
Naperville

Plasma, Inc. Audio & Video Solutions

2033 North Milwaukee Ave
Deerfield

Plego Technologies

5002 Main Street #203
Downers Grove

PrairieWeb Internet Marketing

1585 Beverly Court, Suite 123
Aurora

PremierCCdirect

10 N Martingale Rd
Schaumburg

Procom

951 Busse Rd
Elk Grove Village

QUEST NETWORK SERVICES

7301 N SHERIDAN RD
Chicago

Radar Sat

5742 W Belmont Ave
Chicago

Rainmaker Internet Marketing

217 S. Main Street
Wheaton

Repairoilogy

4115 n richmond
Chicago

RevLocal

500 N Michigan Ave
Chicago

RoiText

810 w. george st
Chicago

Ruugy Media

755 West Brompton Ave
Chicago

seoskylimit.com

131 red fox ln #A
Elk Grove Village

Serpico

445 West Erie, Suite 210
Chicago

SIOK ONLINE

PO Box 682
Park Ridge

Sittercity Inc

20 W Kinzie St
Chicago

SKYXL Corp

123 Forest Blvd
Park Forest

SPRINT PCS

2850 N BROADWAY ST
Chicago

Sv Web Ink Designs

833 Ridge DR
Dekalb

Swap.com

715 W Racquet Club Dr.
Addison

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Tock 24/7 Computer Support

4541 Oakton St
Skokie

Telegraphics, Inc.

9703 Cary Ave
Schiller Park

TexTechnical Resources, LLC

201 W. Lake Street, Ste # 165
Chicago

The Google Apps Dude

7119 Dada Dr.
Gurnee

The Hosting Depot

Charlotte Metro Area

The Right Way to Write

30 East Georgia Street

Trifecto Audio Video

300 Scott St
Elk Grove Village

VIPGEEK CORP

1921 W WILSON ST
Batavia

Vision Marketing

8770 W Bryn Mawr Ave Ste 1300
Chicago

VONAGE

2147 ROUTE 27

Walton Street Web Design

2032 W Walton St
Chicago

Webb Design

PO Box 690661

Welkome

500 West Madison Street
Chicago

Wescomm Technologies Inc.

15091 Champaign Rd

Windy City Web Consulting

Mozart St
Chicago

Windy City Web Designs

2380 Esplanade Dr Suite 205B
Algonquin

WON Marketing, Inc.

200 N. Harrison St, #106
Algonquin

Worlds Best Graphic Artist

5315 North Clark Street

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Writing Muse

White Mountains

Ziegler Installations Inc

24735 West Pleasant Court
Plainfield

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