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I was upset because firstly this was not what I was told would happen and secondly no one bothered to call me and explain the situation. Apparently there was an option to pay an additional $100 to have an inspector come out after hours but again, no one called me to ask if that's something I wanted. I called and complained quite a bit. After a few phone calls, the plumber called me back and said there was nothing they could do until Monday but that they would put everything back the way it was before they started and that they would help pay for the landscaping costs if any were incurred. Great. I specifically asked the plumber to call me Monday morning and advise me of the status and he agreed.
Monday came and I received no call. I got home from work and the hole had been filled in but there was still a big pile of dirt and my shrub was haphazardly placed on the top. I again called upset and was told
My complaint with
The guys --
There's no question that I will be calling on them for some other plumbing projects this summer. With My Old House, I need the kind of expertise and experience they have-- along with "can do" approach they take in their work!
I highly recommend "
that didn't do a complete job. professional and cleaned up after the job. I will definitely use these guys again........and they were considerably cheaper than the 2 other estimates I had. A+."
All Drain Plumbers in Evanston, IL
Evergreen Pk, IL
West Chicago, IL