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Car Rental Companies to Avoid

41

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2

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Over 232 reviews for
Evanston Car Rental Companies from people just like you.

A
"They have been fantastic to my family and I during a very difficult time. I have cancer and they have made it a point to take care of my needs and make me feel like" they were happy to do it. I didn't feel like I was begging for their service. They were thankful to have me as a customer. I had to use them to get to and from so many appointments and they were always on time and always corrected any issues that arose very promptly. They were compassionate and I always felt like a priority. They truly go above and beyond for every customer. They cars are always very clean and everything looked like new. I really trusted the vehicles they had and the prices were just as good as the service. I really can't say enough about how much I appreciate their services. I will never use anyone else and I would recommend them to anyone.

-Brigette G.

F
"I have collision coverage through Visa/MetLife and I explained that to them, but they told me that that coverage was not complete or had been changed and I would" still need their collision coverage. I yielded and got the additional coverage, but when i called Visa, they informed me that the coverage had not changed and was sufficient for the rental car. Enterprise kept pressing the issue that it was not covered, when it was. Visa assured me that I was right in my argument to Enterprise, but Enterprise wouldn't yield on it. It just sticks in my craw that I paid for something that I didn't need and didn't want, but they wouldn't make any correction. It's a terrible way to do business. They're essentially cheating people out of money.

-John M.

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Local Articles in Evanston

Car Rental

Whether you're traveling out of town on a business trip, taking an extended vacation or just need a different form of transportation for the weekend, renting a car is a convenient and affordable option. But there's money to be saved and inconvenience to be avoided. Before you rent a car again, read up on these consumer-focused car rental tips.

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Taking a family vacation isn't cheap. Use the following information below to decide which transportation mode suits your budget and schedule.

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Car-sharing programs can reduce greenhouse gas emissions by taking more cars off the road and reducing traffic congestion.

Angie's Answers

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Hi Joy,
 
This is Sarah B. in Member Care. I'm happy to help!
 
Although we don't track going rates for various services because this varies widely depending on market factors and location, members are encouraged to include how much a service costs in their reviews.
 
When you're looking at a particular company's reviews, you can get an idea of the average costs. You can also compare this to rates charged by other providers in this category on the List. 
 
I was able to find several rated providers to help with your project. For your current need though, our Snapfix specialists would also be able to do all of the dialing for you, match you up with a top rated company and arrange to have them call you to figure out the logistics. If this sounds like something you would be interested in, please fill out the form in the link below and our Snapfix Team will take it from there!
 
http://www.angieslist.com/fix/
 
If you would like to reach out to these providers yourself, please let me know. I’d be happy to send these to you.  No matter which option you choose, I hope you’ll take the time to fill out a review when the work is done.
 
Please let me know if I can assist further. You can respond to this thread or submit a new Answers post. You can also reach us at memberservices@angieslist.com. We're happy to help, Joy!
?
Hi,
 
This is Kyle K in Member Care. Thanks for your interest in Angie's List!
 
We'll be happy to help find top rated rental providers, but it doesn't look like you have a subscription to the List yet. You can join by visiting www.angieslist.com or by giving us a call at 1.866.783.2980. Our call center is available 8:00 am-9:00 pm weekdays and 8:00-5:00 pm ET on Saturdays. If you join online, you can save 20% on an annual plan by using the promo code ANSWERS.
 
Thanks for your question and we look forward to assisting you!
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Car Rental reviews in Evanston

F

Rating
I was to be picked up at Home Depot at 3 PM. Called at 2:45 to remind them. Had to call again at 3:15 and I was finally picked up at 3:40 PM. Home Depot was 10 minutes from Enterprise office. Drove away in "non-smoking" rental car and smoke smell was so bad I had to go back the next day to exchange it. Second car had sickening air freshener smell and driver's seat sat down so low it felt broken. I drove it anyway.
Got charged $70 extra to drop off at airport 30 minutes from Enterprise office. Early flight so no one to check me in. Had to use key drop. Enterprise is claiming the car had damage and was "almost undriveable" even though I drove it at 80 mph (legal on Texas tollway) for 45 minutes to get to the airport.
- David L.
F

Rating
After a long shuttle bus ride to the rental car facility, we walked over the the Budget counter to see one guy working and a line of about 20 people. No other company had a line at their desk. The manager refused to help and only poked is head out to hang up some signs and argue with some other people. It took over an hour to get my car from a guy that seemed to hate his job. When we returned this rental a few days later we encountered the same lazy attitude from the parking lot employees...Never again with Budget!
- Michael F.
C

Rating
I scheduled the car to be picked up at the Altamonte Springs
Evanston Car Rental Companies Provider Name Locked
just outside
Evanston Car Rental Companies Provider Name Locked
.
My ride from the airport drove me there and there was no more
Evanston Car Rental Companies Provider Name Locked
office in the hotel - no contact with me, the 1-800 number contact didn't even know there was no more
Evanston Car Rental Companies Provider Name Locked
office there. So we googled the next closest
Evanston Car Rental Companies Provider Name Locked
(several miles away) and took a
Evanston Car Rental Companies Provider Name Locked
they might be there still and know something. The gentleman behind the counter told me he had tried to call me the day of my flight using my home number - there was no message. He also have 2 other cell numbers to call, but didn't try. I ask him about some kind of compensation and he said he'd give me an upgrade - well, after sitting in the car about 15 minutes, I could tell it was a 'smoker' car; it ran rough and jerked when given gas. I did buy a can of spray febreeze and kept using it in the car - I left it for the next unfortunate soul at the airport.
So, I chalked it up to 'live and learn' and hope AAA can use another company else; I get my own car from someone.
- mary S.
F

Rating
I booked a
Evanston Car Rental Companies Provider Name Locked
full size car from priceline, full price paid $268 for a week. I was given a camry. And I did not ask for an upgrade.
When I returned the car, I was charged another $172. I saw that but was in a rush, so when i reached home, i inquired with priceline. I was told it was because I upgraded my vehicle.
Well I specifically refused upgrade. and I DID NOT KNOW that Camry is not their full size car and why did they still give me that??
When i call them, they say well I signed for an upgrade and they cannot do anything!!
That's misleading and cheating.
Never again
Evanston Car Rental Companies Provider Name Locked


- Awais S.
A

Rating
This was one of the best car rental experiences I have had. The rental process was quick, all details were explained adequately. We were able to choose one of several models of small SUVs (the vehicle class we chose) to fit our needs (we needed decent
Evanston Car Rental Companies Provider Name Locked
space but not a large back seat). Checking the vehicle back in at the end of our stay was also very quick. Would highly recommend Thrifty!
- Susan K.
A

Rating
Diamond employees do a great job of returning phone calls promptly and providing me with the information I need to keep all of our vehicles in good condition. Though a dealer had suggested that I needed more routine maintenance, Diamond confirmed that, in fact, all I needed to do was a tire rotation. The recommendation as to where I should have that done also saved me $50 or so.
- Adrienne D.
F

Rating
Wow, Unbelievably RUDE to their customers. I was quoted price on the phone and when I called back to book the rental the price had changed. When I asked why the price changed the guy on the phone instantly became rude, condescending, and augmentative. Instead of answering my question, he simply said "This isn't going to work" and hung up on me.
I was just trying to be nice and give them business...

- Donald Z.
D

Rating
The driver allowed people from the street into our party bus where all of our personal items and wallets were located when non one was on the bus and without our permission or knowledge. When I called them to ask for a supervisor, the person took my phone number and I have yet to receive a call back.
- Mary Jo H.

Car Rental Companies in Evanston, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 SEASONS TRAVEL AGENCY

1167 E ALGONQUIN RD
Des Plaines

A BRIANNA LIMOUSINE SVC INC

4440 W Lincoln Hwy
Matteson

A1 Limo 4 Windy City

3452 N Cicero Ave
Chicago

Ace Rent A Car

4000 Mannheim Rd.
Franklin Park

AUTO TECH & BODY

399 CENTRAL AVE
Roselle

B and B Auto Center

2309 N RINGWOOD RD
Mchenry

Bob Carter's Auto Body Inc.

4309 Fairview Ave
Downers Grove

BUDGET RENT A CAR

801 Chicago Ave
Evanston

BUDGET RENT A CAR

130 CHICAGO AVE
Evanston

BUDGET RENT A CAR

1501 SHERMAN AVE
Evanston

CLASSY LIMOUSINE SVC

1120 HONEYWOOD DR
Westmont

Collision Revision

6140 W 159TH ST
Oak Forest

CONTINENTAL TOYOTA

6701 S. LaGrange Rd.
La Grange

Custom Sprayz

944
Roselle

EMSA Travel Agency

6351 W Montrose Ave
Chicago

ENTERPRISE RENT-A-CAR

1810 MAPLE AVE
Evanston

ENTERPRISE RENT-A-CAR

2636 GREEN BAY RD
Evanston

Enterprise Rent-A-Car

51 Kendall Point Dr
Aurora

EVANSTON RENT A CAR

112 ASBURY AVE
Evanston

Gateway Auto Service Inc

2057 W Division St
Chicago

Gogo Charters

300 N LaSalle St #4925
Chicago

HERTZ

1326 DODGE AVE
Evanston

HERTZ RENT A CAR

1326 DODGE AVE
Evanston

IMPORT AUTO INC

4700 W FULLERTON AVE
Chicago

MGElite Motors

1757 S Mount Prospect
Des Plaines

ORBITZ LLC

200 S WACKER DR
Chicago

ParkWhiz, Inc.

208 S. Jefferson Street
Chicago

Premier Executive Limo

676 N Michigan Ave
Chicago

Rennology Motor Sport Inc

6130 W 159th St
Oak Forest

Rent-A-Car

417 N Bolingbrook Dr
Bolingbrook

Riverdale Body Shop

311 N Halsted St
Chicago Heights

S Class Chauffeurs, Inc.

207 E. Ohio St. Suite #234
Chicago

SACCUCCI'S OF SCHAUMBURG

723 ESTES AVE
Schaumburg

Service King - Lombard

816 E Roosevelt Rd
Lombard

St Charles Toyota

2651 E Main St
Saint Charles

Sudden Impact Collision Center

849 E US Highway 45
Mundelein

Toyota of Naperville

1488 W Ogden Ave
Naperville

TRANS CHICAGO LIMOUSINE

2036 N Western Ave Suite B

U HAUL INTERNATIONAL INC

1200 W FULLERTON AVE
Chicago

Walton Contractors

2150 S. Canal Port Ave.
Chicago

Zip Car

160 N Wabash Ave
Chicago

Shop Local Car Rental Services in Evanston, IL

Evanston Zip Codes

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