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Appliance Stores to Avoid

106

Top Rated Appliance Stores

25

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Over 10,312 reviews for
Evanston Appliance Stores from people just like you.

C
"In just one year, I have had 3 separate
agents in my home. They are fairly technologically savvy, but they don't know everything. One" agent actually changed some settings on my speakers which resulted in them not working while on DVD mode. I had to hire them again in order for them to fix the issue. The 3rd agent explained to me that I should not have been charged for the service the third time because my issues were the fault of the 2nd agent...which brings me to my biggest problem: Whenever an agent leaves you their business card, immediately ask them if they actually plan on responding to any of your follow up questions. Like I said, I've had three (3) agents in my home in the last year alone. Each one has handed me their business card and said for me to feel free and email them or call them with any follow up questions. All three agents NEVER REPLIED ONCE to a single voicemail message or email. Their goal, it seems, is to make you hire them again in order to get them back out...regardless of any warranty you have. They simply won't honor any warranty. My questions for these agents were so
, too! But never a single reply to any of my voicemail messages or emails. Each agent received one email or voicemail over the last year asking them about a single,
question. For example, I asked one agent if he could tell me how I calibrate the speakers. I saw him do it when he was at my home, and I was just curious if he could tell me which button he pushed on the remote. No replies!!! Oh, and here's something every homeowner should definitely be aware of: Make sure that if the agent ever takes out his cell phone that he doesn't take any pictures. One of the agents that came out to my house,
, brought with him a trainee named
.
and I were talking about some of the issues on my stereo when all of a sudden, out of the corner of my eye, I caught
behind me talking a picture with his cell phone of some art work I had hung on a wall. ARE YOU KIDDING ME?!? I'm not sure if the cell phone was even his because it had a
print casing over it, and I noticed him pull out a different cell phone from his pocket at one point. I don't think this kid realizes how much he just incriminated himself by taking that photo without my permission. If my house ever gets broken into, I'm having the police track that kid down! Oh, and their regional manager,
is just some young kid who is a total grump. He won't even bother listening to your problems. His number one concern is just making sure that every customer pays again and again for any repeat services...REGARDLESS OF ANY WARRANTY YOU HAVE OR IF IT WAS ACTUALLY THE AGENT HIMSELF WHO CASUED A SEPARATE/NEW ISSUE!...Hence, the reason for my 3 agents in less than a year. Your better off just googling your issues and taking the time to trouble shoot yourself. There's so many help forums online now a days. Why risk having some young kid in your home who may just be there to "size" up your belongings. It seems like this business could run better if they had better management.

-ryan J.

F
"It was a mess which amounted to very poor communication and customer support. sort of like dealing with Comcast. i bought the unit on 03/02/15." it was inspected by the repairman on 06/23/15. the
America replacement unit arrived on 07/28/15. by the way, my last phone call to
was answered by a person that i could barely understand (English was her second language.). i thank
America for replacing the refrigerator/freezer, but suggest that they revise their online manual to make it easier for repairmen to locate, identify, and order parts. they may also want to designing a freezer-temp control less prone to freezing up. the plastic knob broke off, once the control froze in place.

-JEFFREY T.

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Local Articles in Evanston

Small Appliance Repair

Small appliances play a big role in our daily lives. When shopping for microwave ovens, vacuums, toasters, mixers and more, choose appliances that fit your need and budget. When it comes to repairs, compare the cost of fixing to the cost of replacing the item.

refrigerator
Appliance Sales, Appliance Repair - Large, Appliance Repair - Small

Show your workhorse appliances a little TLC, and they may stick around a bit longer.

DVRs are a top Energy Vampire
Electrical, Appliance Sales

DVRs are the most diabolical of the many home appliances that use energy even when turned off.

Kitchen with new appliances
Electrical, Appliance Sales

Evolution in product standards has led to significant energy savings.

new washer and dryer set (Photo by Victoria H. of Humboldt, Neb.)
Appliance Repair - Large, Appliance Sales

Should you buy a new washing machine? Appliance repair pros say some newer washing machines might not be better than older models. Find out why here.

Angie's Answers

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Personal opinion but I will not buy another front load washing machine again.  They simply do not clean clothes as well as the old agitator style washers do.  In the summer when I am hot and sweaty I have to wash shirts at least twice, sometimes up to four times to get the stink out.  Also, while they may save water per load washed, they run a lot longer.  My old washing machine took about 20 minutes to wash a load of clothes.  The front loader takes about an hour.  What it saves on water it more than makes up for in electricity I'm sure running three times as long.  Our front loader has not leaked but it doesn't do the job for my clothes.  Maybe someone sitting in an office all day has fewer problems having to rewash clothes.

 

As for appliance brand recommendations I have no particular favorites.  They all seem to be disposable these days, often costing as much to repair as to replace.  Samsung has made some good appliances as of late I've heard a lot of good reviews about from customers.  I've got a customer who bought a Kenmore refrigerator when they built the house.  The ice maker has gone out and the replacement part isn't any better since it's a known defect according to the appliance repairman they had look at it.  It was just past the warranty so they didn't pay for another part to be installed that was going to fail again.  Since Kenmore is made by other companies I'm sure they aren't the only one with this problem.  We live in a disposable society.  I look at how well it works, the warranty and cost and weigh the last two of those after kicking out the ones with bad reviews on that model.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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Depends a lot on your current configuration. Rough numbers, $4-7,000 for the generator including autostart and automatic load transfer circuit box and master breakers (usually all come on the generator).

Installation (with pad already inplace and gas hookup - about $500-1000.

Electrical about $800 minimum, to maybe $2500. The $800 will get you a simple transfer switch installation but if you want some household circuits to run on the generator but others not, depending on how your current wiring is run, can run to $2000 to pull existing circuits to a new panel.

The problem is that all circuits that are going to be on the generator, unless you are planning to carry the entire household load, have to go to a separate circuit breaker panel which is fed off the automatic transfer switch, so they get power from either the power company or the generator, depending on which is providing power at the moment. That means the circuits running off either source have to be disconnected from your current breaker box, extended (commonly) over to the new box, and hooked up. All other circuits stay on your current breaker box, to run only off the public power when it is on. If the generator is large enough capactiy for your entire house load of course it costs more, but this circuit termination point moving is not needed, so electrical work drops way off to basically a connection box with the transfer switch.

A couple of words of advice - pay attention to weather protection, fire barrier between the unit and the house (including issues of overhead decks that can catch fire), automatic fire shutoff/suppression, and trickle charging from house power to generator battery. Also read CAREFULLY your power comopany rules on generator installation (commonly requires their signoff), any code restrictions on generators and noise in your area, and if your insurance rate will go up. (It definitely does if you have a fuel tank, I don't know if it does with natural gas-fired generators.)

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Appliance Store reviews in Evanston

D

Rating
My husband and I purchased a hood vent for a kitchen remodel. The hood has a one year warranty.It was installed by our contractor. The first time we used it the motor burned out. My contractor contacted Standard Appliance and we ended up dealing with an appliance repair contracted by the manufacturer of the hood. The appliance repair tech has been here 3 times over the last 6 months and still has not fixed the vent due to either misdiagnosis or bringing the wrong part. So I called Standard this Monday and left a message with customer service...the recording said they would get back to me by 4PM but didn't get call till Wed. afternoon. I was told by the person who called that because I live in
Evanston Appliance Stores Provider Name Locked
State, they can't do anything to help me replace the hood, that I will have to sort it out with the appliance repair company or the manufacture. So I live in the Portland metro area and I know they sell to customers on the WA side of the river. If they can't stand behind their products for ALL of their customers then they should disclose that when the item is purchased. So, buyer beware. We will not buy another appliance from this business.
- Suzanne R.
A

Rating
The salesman was very professional in letting us choose what we wanted and being there for any questions we had.
The price of delivery included disposal of the old fridge , which was to us a particular advantage.
The delivery was prompt and the service man was very efficient.
Good business and very good price for us.
- leo S.
C

Rating
I'm so disappointed with
Evanston Appliance Stores Provider Name Locked
& Appliance. I'm a huge supporter of local businesses and for the past 10 years, I've gone to
Evanston Appliance Stores Provider Name Locked
& Appliance for all of my major appliance purchasing. I've typically received great service from the sales associates at the store, customer service via phone and delivery personnel. Not so this time. I went into the store twice, asking about availability of kitchen ranges and received great information about options. When we started talking price, I felt like I was working with a used-car salesman. I asked the sales person for their best price and while he was doing research, I looked online at competitor prices. He also researched competitor offers and came back with a less-than competitive offer. I had to point out what a competitor was selling the range for and only then were they willing to negotiate. We agreed on a price and he let me know they had to order the range and that it should be available for delivery in 7 - 10 days, but that I would be contacted when the range came in. Not so. After over 2 weeks of hearing nothing, I finally called to get an update. Customer service (who was less than friendly) said delivery was already scheduled (and scheduled for a date that I wasn't available). I asked if someone was supposed to call me to discuss the date and customer service (very impatient) said probably but she didn't know why I hadn't been called.
- Karin H.
D

Rating
Contacting
Evanston Appliance Stores Provider Name Locked
and
Evanston Appliance Stores Provider Name Locked
has been difficult. You stay on the line forever when you finally reach someone there is a long wait for scheduling the repairman. The repairman comes and decides you need a part and again a long wait to receive the part. No
Evanston Appliance Stores Provider Name Locked
of scheduling until part arrives then again a long wait. Express frustration and ask to speak to a manager and of course he/she not available but will call you back tomorrow. No return call from manager. Have tried to reach manager on several occasions with no luck. When repairman is a no show you ask to be given first appointment next day told that he is fully scheduled for tomorrow and can't do it but will check with manager. No response!!!!!!!!!!
Purchased from
Evanston Appliance Stores Provider Name Locked
and
Evanston Appliance Stores Provider Name Locked
because expected better service from a small company. Was willing to pay more for the service. Never again will just do business with the big box stores.
- CARMEN P C.
A

Rating
My first contact was by phone to
Evanston Appliance Stores Provider Name Locked
customer services where I worked with a very good customer service rep (
Evanston Appliance Stores Provider Name Locked
). We walked through selection, she made recommendations and provide very good input. So I purchased the item(s).
Then
Evanston Appliance Stores Provider Name Locked
was the installer. He called, as promised, between 7-9AM to give me my 2hr window, and I told him fine - but if early that would be fine as well. We
Evanston Appliance Stores Provider Name Locked
was early, and he did an excellent job! The space for the new oven was not exact to to old oven, but
Evanston Appliance Stores Provider Name Locked
was able to get it leveled, and looking great in the space.


- Martha M.
F

Rating
We purchased three appliances from
Evanston Appliance Stores Provider Name Locked
, spending approximately $5000.

We immediately noticed that the
Evanston Appliance Stores Provider Name Locked
refrigerator had different features than what was displayed on the
Evanston Appliance Stores Provider Name Locked
website. There were various defects noticed as well, such as dents and bubbles on the inside plastic walls of the refrigerator, and dried white glue from the manufacturing process stuck on the outside of one of the door handles. I spoke with
Evanston Appliance Stores Provider Name Locked
, the owner of
Evanston Appliance Stores Provider Name Locked
, about these issues. He said that he would try to get the distributor's rep to address the problems when he makes his bi monthly visit to the store.

Shortly after this conversation, I cut my thumb on the unusually sharp metal
Evanston Appliance Stores Provider Name Locked
of the freezer door handle when grasping it to get into the freezer. I apprised
Evanston Appliance Stores Provider Name Locked
of this new development via email.

Weeks went by without any word from
Evanston Appliance Stores Provider Name Locked
. At that point, I saw no other recourse but to put the item into dispute on my American Express card.
Evanston Appliance Stores Provider Name Locked
then offered to remove the refrigerator, and refund the money. He was completely aware that the cabinet space was designed and built to house this particular size and model of refrigerator. He is aware that there is no other refrigerator that will fit in the space. I asked that the refrigerator be switched out for a new one.

I have never heard of a refrigerator handle cutting someone's finger.
Evanston Appliance Stores Provider Name Locked
said that he is afraid that a new one will be the same!

Evanston Appliance Stores Provider Name Locked
told American Express that I did not get back to him when he asked that I call him. I did contact him, via email, and have sent copies of the emails to American Express. I advised both
Evanston Appliance Stores Provider Name Locked
and American Express that I prefer to have a paper trail of our communication.

American Express wrote that
Evanston Appliance Stores Provider Name Locked
stated that they will pick up and replace the refrigerator and that I should contact
Evanston Appliance Stores Provider Name Locked
to arrange this.

I emailed
Evanston Appliance Stores Provider Name Locked
two weeks ago confirming that we agree to have the refrigerator picked up and replaced with a new one. We have not had any response from him at all.

I ask that
Evanston Appliance Stores Provider Name Locked
stand behind the product that they sold us and replace the defective item with a new refrigerator without any defects. Our primary need is to get the replacement of this refrigerator and put closure to this long drawn out process.
- ROBERT R.
F

Rating
I have been using
Evanston Appliance Stores Provider Name Locked
previously ACE appliance to purchase my appliances for over 15 years. They have always had Fast Courteous service. We recently purchased a new Ice maker from them for one of our houses on the property last month. I called them to service one of the older appliances and they advised we are now located outside of their service area. They were here last week servicing appliances and now they advise they are no longer servicing in my area. If you live in the 70706 zip code or an area near there they are telling customers they will not service what they sell. Please be aware that you may be on your own if you need repairs from them.
- Henry L.
F

Rating
I was told they would return either the next day or the following week. Neither of which happened. When I called I got almost no response from them, and they never showed up to fix the highly unsafe problem.
- Christopher B.

Appliance Stores in Evanston, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

730 North Optometry

730 N Milwaukee Ave
Libertyville

A's Used Appliances and More

122 Touhy Court
Des Plaines

A-B-T SVC

38800 N SHERIDAN RD
Zion

Abt Electronics

1200 N Milwaukee Ave
Glenview

Accurate Document Destruction

2500 Landmeier Rd
Elk Grove Village

AMANA

553 BENSON RD

AppliancePartsPros.com

16501 Ventura Blvd Ste 500

Automatic Appliance Parts

2421 MAIN ST
Evanston

Automatic Appliance Parts

7757 W. Lawrence
Harwood Heights

Automatic Appliance Parts Corp.

2222 Burlington Ave.
Downers Grove

BENS TV

6014 Dempster
Morton Grove

Best In Repair Deals

2248 W Belmont
Chicago

BEST VACUUM INC

2646 N LINCOLN AVE
Chicago

Cahaba Scapes

2130 11th avenue north

CASEY AUTOMOTIVE

164 DUNDEE AVE
Dundee

CENTRAL DUPAGE APPLIANCE

900 E OGDEN AVE
Downers Grove

COLE'S APPLIANCE & FURNITURE

4026 LINCOLN AVE
Chicago

CoreCentric Solutions INC

175 Wall St
Glendale Heights

Costco Wholesale - Bloomingdale Warehouse

505 W Army Trail Rd
Bloomingdale

Costco Wholesale - Naperville Warehouse

1320 S Route 59
Naperville

CRYSTAL LAKE CHRYSLER - JEEP - DODGE - RAM

5404 S ROUTE 31
Crystal Lake

Daum Appliance & TV

109 W Main St
Peotone

Ddk Kitchen Design Group Inc

1700 Glenview Rd
Glenview

De Komforter Heating & Cooling Inc.

7074 N Ridge Blvd
Chicago

Demolition Promotions, Inc.

46 Mannheim Road
Bellwood

DIAMOND BATH REMODELING, INC.

P.O. Box 2251
Crystal Lake

DirectBuy of Indianapolis

8450 Westfield Blvd

DrinkFromTheRock.com

7181 Eagles Perch Dr

Drury Design

512 N Main St
Glen Ellyn

EnergyMen Inc.

220 W Huron
Chicago

Evanston Community Builders, Inc

1233 Hartrey Ave
Evanston

Family Jewelry & Loan

3148 W Irving Park Rd
Chicago

Fan C Fans

1073 N Salem Dr
Schaumburg

GALACO CARPENTRY PLUS

3818 W IRVING PARK RD
Chicago

Geek Squad - Best Buy

8000 MEDITERRANEAN DR

Geek Squad - Best Buy

15854 S La Grange Rd
Orland Park

Geek Squad - Best Buy

900 E Golf Rd
Schaumburg

Geek Squad - Best Buy

1432 Butterfield Rd
Downers Grove

Geek Squad - Best Buy

2301 Howard St
Evanston

Geek Squad - Best Buy

6000 Northwest Highway 14
Crystal Lake

Geek Squad - Best Buy

6525 GRAND AVE
Gurnee

Geek Squad - Best Buy

1334 WINSTON PLZ
Melrose Park

Geek Squad - Best Buy

2100 N Elston Ave
Chicago

Geek Squad - Best Buy

2358 S HARLEM AVE
North Riverside

Geek Squad - Best Buy

555 W ROOSEVELT RD
Chicago

Geek Squad - Best Buy

1000 W NORTH AVE
Chicago

Geek Squad - Best Buy

1072 Willow Rd
Northbrook

Geek Squad - Best Buy

1876 S RANDALL RD
Geneva

Geek Squad - Best Buy

424 RANDALL RD
South Elgin

Geek Squad - Best Buy

17800 HALSTED ST
Homewood

Geek Squad - Best Buy

17151 TORRENCE AVE
Lansing

Geek Squad - Best Buy

7600 S CICERO AVE
Burbank

Geek Squad - Best Buy

7330 191ST ST
Tinley Park

Geek Squad - Best Buy

7401 LEMONT RD
Downers Grove

Geek Squad - Best Buy

2600 ROUTE 34
Oswego

Geek Squad - Best Buy

2650 N Clark St
Chicago

Geek Squad - Best Buy

4100 N HARLEM AVE
Harwood Heights

Geek Squad - Best Buy

20771 N RAND RD
Lake Zurich

Geek Squad - Best Buy

3200 SHOPPERS DR
Mchenry

Geek Squad - Best Buy

1561 S Randall Rd
Algonquin

Geek Squad - Best Buy

1830 Towne Centre Dr
North Aurora

Geek Squad - Best Buy

875 N Michigan Ave
Chicago

Geek Squad - Best Buy

3262 W Belmont Ave
Chicago

GEORGE'S REFRIGERATION

6435 N SEELEY AVE
Chicago

Grace Appliance Repair Service

2152 Glenwood Dyer Rd, Suite A
Chicago Heights

Grants Appliances

1320 W 75th St
Downers Grove

Great Furniture 4 Less

3805 Indian Head Lane
Joliet

Harlem Ave Sewing Center Inc

3906 N HARLEM AVE
Chicago

HOME DEPOT

1550 TORRENCE AVE
Calumet City

HOME DEPOT

6625 GRAND AVE
Gurnee

HOME DEPOT

1232 W NORTH AVE
Chicago

HOME DEPOT

2201 OAKTON ST
Evanston

Home Depot

2665 N Halsted St
Chicago

Home Depot

2731 Hartigan Rd
Ingleside

Irpino Construction

4234 N Broadway St
Chicago

Jeck's Remodeling Experts

8150 N Clifton Ave
Niles

Just Sharp Marketing

4001 W. Devon
Chicago

KR Custom Builders

1390 Braewood Drive
Algonquin

Landmark Renovations

1234 Center St
Downers Grove

Lorenz Appliances, Inc.

18320 Governors Highway
Homewood

Lowe's

955 S Randall Rd
Saint Charles

LOWE'S

3601 W TOUHY AVE
Lincolnwood

Lowe's Of Orland Park IL

15601 S Lagrange Rd
Orland Park

Lowe's Of Vernon Hills

1660 N Milwaukee Ave
Vernon Hills

M & M Construction

1318 S 61St Ct
Cicero

Masters Kitchen & Bath

424 W Touhy Ave
Park Ridge

MAYA CONSTRUCTION

1032 Marion Ave
Highland Park

MENARDS

740 E RAND RD
Mount Prospect

Mid America Vacuum Centers

6221 Northwest Hwy
Crystal Lake

Mr. Floor Companies

3828 W OAKTON ST
Skokie

Newline Design Center

9119 151st St.
Orland Park

NOVAK & PARKER HOME APPLIANCE

1016 EAST NORTHWEST HWY
Mount Prospect

OZ MECHANICAL SERVICES INC

3447 Prairie Ave
Brookfield

Pinnacle Payment Systems

300 N LaSalle St
Chicago

PLASS APPLIANCE & ELECTRONICS

134 N YORK ST
Elmhurst

PLATINUM MECHANICAL SERVICES INC

9113 W ASHLAND AVE
Franklin Park

Prestige Appliance Repair

322 Shenandoah Drive
Romeoville

Reliable Installation

2248 W 120th St
Blue Island

Repairoilogy

4115 n richmond
Chicago

Sears

Chicago

Sears

2
Vernon Hills

Sears

4035 N Cicero Ave
Chicago

Sears

1334 E 79th St
Chicago

SHUMWAY APPLIANCE

612 S JANESVILLE ST

Spaze UP

2608 W Rosemont
Chicago

SULZER PUMPS US INC

990 GROVE ST
Evanston

The Appliance King

5616 N Kedvale Ave
Chicago

The Home Depot

493 N Milwaukee Ave
Vernon Hills

The Home Depot Naperville

2920 Audrey Ave
Naperville

The Home Depot Palatine

825 E Dundee Rd
Palatine

The Kitchen Studio of Glen Ellyn

522 Crescent Blvd
Glen Ellyn

The Refrigerator Magnate

2820 bartells drive

TWEETER

Deerfield

Vanndex Installations

5730 S Wolcott Ave
Chicago

Viking Heating and Cooling

101 Northfield
Normal

Walmart - Mount Prospect

930 E Mount Prospect Plz
Mount Prospect

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Evanston Zip Codes

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