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After during research online we decided on a particular Kitchenaid model. We went to place an order online but the installation options were confusing. However, when I called in to place the order the sales rep arranged for everything and actually charged us less than the prices listed online for installation.
The installation itself went very well; the installer was professional and did a good job of cramming the new dishwasher into a very slightly undersized hole. Despite this the end result of the installation was fantastic and the fact that the dishwasher didn't "quite fit" is entirely invisible. The process took about an hour, and the dishwasher works perfectly.
There was some confusion about when the installer arrived. I originally asked the installer to come in in the morning, but later I had to make an appointment. I tried to update the time to have the installer come later, but the message didn't make it. As a result I had to do a bit of juggling to make sure everything happened when it needed to happen.
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