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Elk Grove Village Pressure Washing Articles

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Elk Grove Village Pressure Washing Services Reviews

C
"First let me say the deck looks very good now -- still a little oily, but it looks good. The process began in May and finally ended August 1. In fairness I have to say the long delays were due to persistent rainy weather which I acknowledge and understand. However, improvement needs to be made in communication.
Within a few days someone came out to assess the job and I was given an estimate which I accepted and put down the required 50% deposit. Initially it was estimated the work would begin the third week of June, depending on the weather. That time came and went with no communication whatsoever from Roof to Deck. It wasn't until
Elk Grove Village Pressure Washing Services Provider Name Locked
when I initiated a call that they gave me an update. On
Elk Grove Village Pressure Washing Services Provider Name Locked
18 the guy came and did the stripping and powerwashing after canceling the previous day due to rain. At least he called. He made the deck look nice and clean, like fresh wood. The staining was scheduled for Saturday
Elk Grove Village Pressure Washing Services Provider Name Locked
27, at about 9am, they said. 9am came and went again with no communication. Because it rained heavily overnight I assumed it would be rescheduled for another date as I awaited a call. At 5pm the deck guy showed up quite unexpectedly and said he's ready to do the staining. I was quite surprised to see him but it was ok with me. Just wanted to get it done. Pleasant fellow and he went right to work and put down two coats on the main surface and finished just before dark. What he did NOT do was sand the surface. The deck is made of cedar and the power washing did "fuzz" up the surface quite a bit. Normally you would expect it to be sanded down but it was not. Once the stain was applied the fuzziness was even more pronounced. Before he was finished, together we went around looking for spots that needed touching up. After a couple of days the stain soaked in and the deck dried and some blotchy areas appeared, so I called to see if I could get a quart of stain so I could touch it up myself. Instead they scheduled someone to come out August 1 and he ended up putting down an entire third coat, which did impress me. He also left a couple of spray bottles of stain in case I needed to do any touching up later. Finally, the entire balance was automatically charged to my credit card even though I used a $50-off coupon, so I had to call yet again to get that cleared up and they ended up sending me a check.
In summary, the rain delays were understandable, communication was poor, stripping/power washing was good, staining process was rather amateurish, but follow up service and courtesy were excellent. Unfortunately, I doubt I would be willing to go through this ordeal a second time.

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F
"I left a phone message requesting an estimate to powerwash/refinish my deck. Unfortunately, as is too often the case, the company did not respond. Meanwhile two other companies did respond and I hired one of them to do the work.

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All Pressure Washing Services in Elk Grove Village, IL

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