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Elgin Plumbers Reviews
Office was responsive and friendly. Plumber showed on time. He provided 2 disposal options and cost for the job which was significantly higher than expected but my spouse agreed to proceed because we had been without a usable kitchen sink for few days already and didn't want to turn the plumber away. When asked for a break down of the cost into labor and parts, that information was not provided. The old disposal was removed and the Badger 5 installed easily and took a total of 45 minutes from arrival to departure.
Following the install my spouse reported to me the on the job and cost and basically I almost fell over on the following basis: One, this is probably one of the easiest plumbing jobs to complete and two, the Badger is not a high-end unit and retails on the high end from the Big Box store for $100. The entire job was discounted 10% on a certificate and still it came to well over $400, meaning the plumber was charging $300 an hour for his time for this
I called the office the same day to express my concern over the price for this job and was told they charge comparable rates to others in the area but a supervisor would call back. To be fair, the supervisor and I did not connect on the following day to discuss the matter, but she did leave a msg for me to call back after the weekend, so maybe this will be resolved to everyone's satisfaction in the end.
Be careful of what you see reported on Angies list and do your due diligence before booking any contractor.
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