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So we got the fixture in December and left messages twice that we had gotten the fixture and reminded him of his promise. I got no response, but figured I needed to be patient because of our home location. One year later I saw him offering another Big Deal (Nov. 2012) on Angie's List. I called to ask why he had not come out in the space of a whole year. He rudely said that it was our fault because I had not asked for an appointment, and he has someone else do the scheduling.
So, I asked to have his scheduler call. Given his Big Deal offer this November, surely there must be some job near our area.
I have heard nothing from him as of today, December 21, 2012, 13 months since his repair on the roof. I called him today and advised that I would no longer hold off in making a report on his lack of responsiveness and professionalism.
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