Sample Reviews

F

Rating
They picked up the
Crystal Lake Antique Clock Repair Provider Name Locked
clock, had it for almost a year, returned it, it still did not work, picked it up again, it still did not work after repair #2, they offered to repair it a THIRD time. By then I was tired of their "repair" service. Sent the movement to a professional clock repair company who said the movement was destroyed by
Crystal Lake Antique Clock Repair Provider Name Locked
Company and they never saw such a poor job of "repairs". The bushings were damaged, out of alignment, and in general the movement of the clock was destroyed to where it would never work. It is NOW being repaired by a clockmaster that knows what he is doing. I would NEVER EVER use or recommend
Crystal Lake Antique Clock Repair Provider Name Locked
again - they were way out of their league with repairing this clock.
- Roberta W.
A

Rating
She was great . Came to house and looked over the clock . took time to explain what she thought needed to be done. Came back the next week with the new parts and the clock runs and sounds like new. A very nice lady who takes her pride in her work and sees it as an art.
- Raymond T.
A

Rating
He responded to my voicemail after a couple of days, set an appointment and showed up promptly. He disassembled the clock, a recent purchase, and cleaned and lubricated the movement. Two of the three chimes were no longer working. He got them all working without replacing any parts or upcharging the quoted repair price. He explained in some detail the working of the clock and showed some play in the movement that demonstrated wear. He advised that the clock should not require regular service for another three years, but that the movement would wear out at some point. Fortunately the same movement is still being manufactured and it can easily be replaced. He suggested that, if the clock begins to fail, I should be prepared to call and ask for the movement to be replaced. By doing so I will be saved the cost of a home visit to diagnose the problem, and a second service call to replace the movement. I appreciated this advice as it's likely to save me money in the future. Definitely recommend this business. Fair, transparent pricing, and no nonsense.
- Baker E.
A

Rating
The provider repaired
Crystal Lake Antique Clock Repair Provider Name Locked
. He came on time. He charged what I had been told he would charge. He also gave me some extra information on winding
Crystal Lake Antique Clock Repair Provider Name Locked
. He oiled
Crystal Lake Antique Clock Repair Provider Name Locked
and adjusted the chimes. It was a 20 minute service call. He was polite and friendly.
- KAY K.
A

Rating
I inherited my grandmother's floor/grandmother clock after my parents passed. I couldn't tell you the last time it worked, but it was when I was very young. I called the store number posted on their website after reading reviews here. I spoke with the proprietor, Ric. He asked a few questions to get an idea of the type of clock, and what the issues were with it. He was extremely professional and patient with me as I am not familiar with the inner workings of clocks. We made arrangements for him to come to my home and he inspected the clock after giving me his impression of what would need to be done (he came to this conclusion over the phone and was not wrong) and a ballpark estimate of cost. I felt the cost was very reasonable and appropriate. He came out to my house after his usual business hours (which I believe is what he normally does to pick up and return clocks, so I'm guessing that he works a lot of hours), inspected the clock and took it back to his store. Now, the clock movement had to be replaced, I think some parts had to be ordered (Germany maybe?) and he did a lot of work with adjustments so it took a few months before the clock was returned. I had no clue how long it would take and hadn't heard from him in a while so I called him myself - again, very professional, friendly, and informative. We scheduled a date for the return, and when he brought it over, he balanced it, set the clock and then showed me how to maintain it (again - didn't have the first clue of how these things work). He even made a custom back for the clock (it was missing the back when I brought it home). It was pretty obvious how much work they put into what they do and the house-call services they offer.
I'm very glad he was able to fix it; it's an heirloom piece that reminds me of my family. He was very professional and the work seems to be exceptional. I was given instructions for future service and what to call him for if anything shouldn't work properly or if the timing was off. I would definitely recommend
Crystal Lake Antique Clock Repair Provider Name Locked
to anyone who was looking to purchase a clock or have one repaired.
Ric, if you happen to read these - thanks so much!
- Brian W.
A

Rating
Contacted Mr.
Crystal Lake Antique Clock Repair Provider Name Locked
and explained the problem with clock. After hearing my explanation he said it just probably needed to be serviced. Set a date and time of 12 o'clock on the 15th. Mr.
Crystal Lake Antique Clock Repair Provider Name Locked
arrived on time and showed me some dirt on the weight and said that it came from not being serviced. He proceed to take the clock apart all the while explaining what he was doing and how the clock worked. I learned very interesting information about the clock and how it worked. After finishing the service he put the clock back to gather and it worked like a charm. He also told me if I had any problems with the clock in the next few months to give him a call and he would come and fix it. He said if it needed parts he would credit the$145 towards the repair. Mr.
Crystal Lake Antique Clock Repair Provider Name Locked
is very knowledgeable about clocks and watch's. He is very personable and I wouldn't hesitate to use his services again.
- Ronald K.
A

Rating
Exceptional service by a very professional and enjoyable owner --
Crystal Lake Antique Clock Repair Provider Name Locked
. Would highly recoomend him to family and friends as his service was very quick (house call), his knowledge of clocks extensive, his personal qualities very professional and his cost quite reasonable. I asked him to find replacement brass weights for our clock and he quoted us a price before ordering and did not require a deposit -- we paid him upon work at our home. In fact when he completed the invoice he told us the brass was in fact $70 cheaper than the quote and charged us accordingly. An honest and professional business. Call
Crystal Lake Antique Clock Repair Provider Name Locked
as you will not be dissapointed.
- Dean F.
A

Rating
Our grandfather clock's moon dial stopped working, and we called to set up an appointment to have it fixed. Since the clock had not been serviced for many years, we scheduled that as well.
Crystal Lake Antique Clock Repair Provider Name Locked
came to our house at the appointed time and was very courteous. He carefully took apart the clock and cleaned and oiled all of the components. As he was working, he explained everything he was doing and answered all of our questions. Once everything was completed and reassembled,
Crystal Lake Antique Clock Repair Provider Name Locked
told me how the moon dial worked and how to readjust it if necessary. He also told us the dos and
Crystal Lake Antique Clock Repair Provider Name Locked
'ts when it comes to maintaining the clock, and that it should be serviced every 5-7 years. He will definitely be getting our business again, even if it's not for another 5-7 years.
- Steven V.
F

Rating
Came to our home August 6. 2013 and took grandfather clock and mantel clock to store for repairs. Both clocks had stopped working. About two weeks both were returned "repaired"! We were told payment by check only so payment of $492.20 was made. Several days later mantel clock stopped working and we had to return it to their shop. It is now the end of August 2013. Many phone calls by myself to the shop were answered by the lady that works the desk there saying "still working on it". I asked repeatedly for the repairman to call me but never received any calls. Finally in February 2014 (yes six months), I demanded the clock back even in. Pieces plus the return of the portion of the charges for that clock. Surprise!! The clock was ready on March 4. Brought home and placed on mantel and it worked for a few hours and then one of the hands fell off,,, We gave up on it. Then around May the grandfather clock stopped. I must say that when we first contacted Pgh clock and lock we did not belong to Angie's list. This is one of the reasons we joined.

It is now August 2014 and we have selected a repair co from Angie's list and grandfather clock is being serviced and mantel clock has both hands on its face. I would never recommend this company for ANY CLOCK REPAIRS. We feel we donated $492.20 to their profit margin and we received many headaches in return.
- lynn S.
A

Rating
I told him my problem, and he actually told me over the phone how to fix it myself. I asked if I could send him payment (he spent about 10-15 minutes talking me through this) and he politely refused. He clearly knows clock repair, will definitely call him if anything else goes wrong with our clock.
- Michael Y.
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All Antique Clock Repair in Crystal Lake, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A M Clock Repair & Sales Inc

20 S Lively Blvd
Elk Grove Village, IL
A m clocks is an illinois corporation located in the elk grove industrial area near the...

ALL WATCH BATTERY REPLACEMENT-GEORGIA CLOCK REPAIR

105 ENTERPRISE DR
Cumming, GA
We have been in business for 30 years with a focus on customer service and satisfaction. "we...

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL
American virtual associates, over the last five years, has expanded into one of the leading...

Anna`S Professional Cleaning

23622 N Field Rd
Lake Zurich, IL
Award winning. cost is determined by the job. travel charges apply. service fees may apply....

CHICAGO CLOCK CO

14486 S LA GRANGE RD
Orland Park, IL
Additional hours - thu 10:00 am-8:00 pm, sat 10:00 am-5:00 pm, sun 12:00 pm-5:00 pm. family...

Chicago Clock Company & Gifts, Inc.

431 Ogden Ave
Clarendon Hills, IL
Chicago clock services clocks and watches from the world's finest clock and watch makers...

DANLIN FURNITURE CONSERVATORS

5919 N RAVENSWOOD
Chicago, IL

FAIRBANKS CLOCK REPAIR

2330 MULBERRY CT
Aurora, IL
Owner operated. no subs. charges $40 per hour. travel charges apply (mileage: 75 cents a...

Harry A Eberhardt & Son Inc

2010 Walnut St
Philadelphia, PA
Harry a eberhardt & son inc as far as can be found, is america's oldest antiques shop and...

HR JEWELERS INC

5 S WABASH
Chicago, IL
Family owned and operated.

Island Lake Jewelry and Loan

125 E State Road
Island Lake, IL
Island lake jewelry and loan is the most trustworthy pawn shop in the area. come visit us...

JC Wood Finishing

918 S Westwood Ave
Addison, IL
For over twenty years, jc wood has specialized in wood refinishing for consumers and...

Northwest Enterprises

Crystal Lake, IL

Oddlie Ltd

1743 W 99th Street
Chicago, IL
Thirty-five year old business run by same owner with three assistants. located in beverly...

SCHIERER & POPP JEWELERS

3912 N CICERO
Chicago, IL
Trusted since 1955. family owned and operated. most everything is done on-site. free...

SPODICK CLOCK SHOP

3143 ROBERTS ST
Franksville, WI
Consignment sales of clocks. repair of clocks. credit cards accepted.

STANJOHN RESTORERS-FINE ANTQ

2338 W FULLERTON AVE
Chicago, IL
Family owned and operated since 1993 specializing in high quality repairs and restorations of...

Stone Age Innovation inc.

5142 w. homer str.
Chicago, IL
Stone age innovation is proud to offer our quality stone countertop installation to the area....

SUPERIOR CHIMNEY SERVICES CORPORATION

1105 E. St. Charles Rd.
Lombard, IL
Superior chimney is a family owned & operated company - full chimney services, sweeps, masonry...

The Time Keepers

1148 W Belmont Ave
Chicago, IL
Additional dba - time keepers.

TICK TOCK CLOCK REPAIRS

342 S HART ST
Palatine, IL
Additional address - 404 s 3rd st geneva, il. additional phone - (847) 991-4230.

VIRAG JEWELERS LTD

703 MAIN ST
Evanston, IL
Five employees, watchmaker on premises

WATCH & CLOCK SHOP OF HINSDALE

8 WEST 1ST
Hinsdale, IL
Sale, repair and restoration of clocks and watches. specializing in the restoration and repair...
Crystal Lake Zip Codes

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