Crest Hill Heating & Cooling Contractors

in Crest Hill, IL

Hvac Reviews in Crest Hill


The tech was knowledgeable, clean and did a good job. He even wore footies to keep from tracking dirt into our house. When he felt that footies werent good enough he took his shoes off. This is a sharp contrast to last summers tech who didnt use footies and wasnt as knowledgeable. After seeing my complaint here on the list
called and sent a coupon to cover our Fall heating check. And, has been top quality ever since. I like the way they cared about our initial displeasure and have done everything very well since then. I would have no problem recommending them to friends.

I was initially upset, but am impressed by their effort to take care of any problems and by their indication that they were upset that I wasnt pleased.

Crest Hill Hvac Articles

Hvac reviews in Crest Hill


When their service tech came in he tracked dried mud into the house and had trouble carrying his equipment. I vacuumed after he went outside to check the A/C. When he came back in he tracked wet mud obviously from our outside area into the house. When he wanted to come in a third time I said something about the mud. He pulled a pair of booties from his tool box and put them on before entering the house. He wanted to pick up the wet mud, but I just used my hand held vacuum. I watched him going back outside with the "booties" on his shoes. I mentioned that to him, but he said it was OK. To add insult to injury he had totally deleted the program from our thermostat and didn't know how to reprogram it. I've never had a tech before who wasn't familiar with how to program our thermostat. I managed to get the temperature settings correct, but knew it still wasn't right. My husband had to return the settings to normal when he got home.

It went extremely well.
Crest Hill HVAC Contractors Provider Name Locked
was professional, showed up within the 2 hour window, did a good job and cleaned up after himself. Being in the basement he was honest that we may see some water accumulate depending on humidity, but shouldn't be anything like we had with a clogged drain line.
- Kent S.

My first experience with
Crest Hill HVAC Contractors Provider Name Locked
came during the summer when my air conditioner stopped working properly. I chose
Crest Hill HVAC Contractors Provider Name Locked
because of its high ratings on Angie's List, and I was not disappointed. The service gentleman named
Crest Hill HVAC Contractors Provider Name Locked
was on time, courteous, knowledgeable, and efficient. He got the air conditioner working properly, but he said it would only work temporarily. He described in detail what he did and why he would have to come back. When he came back, he was able to determine what would need to be done to fix the problem long term and gave a price estimate. I concluded that it would be better to purchase a new air conditioner rather than have the old one fixed.
Crest Hill HVAC Contractors Provider Name Locked
sales gentleman named Ed came to my home to give me information and a price on a new air conditioner. He, too,
was on time, courteous, and knowledgeable. Although I did not need a new furnace, I had done some research that indicated that it might be good to purchase a furnace, too. At my request, he gave me information and options regarding the purchase of a new furnace. He explained the advantages of purchasing both units together and said that he would love to sell me a new furnace since he is on commission, but he said he personally did not recommend it because I did not need one. I thought that was respectable and honest advice and showed he has credibility as a sales representative rather than just encouraging me to purchase anything I showed
interest in to increase his pay. I ultimately decided to purchase both units from
Crest Hill HVAC Contractors Provider Name Locked
after doing more research and getting the opinions of other furnace and air conditioner professionals. I concluded that
Crest Hill HVAC Contractors Provider Name Locked
is the best company to purchase from since it has a good reputation and was giving me a good price, and I concluded that purchasing both units together would be beneficial in the long run.
The installers,
Crest Hill HVAC Contractors Provider Name Locked
Crest Hill HVAC Contractors Provider Name Locked
, were courteous, knowledgeable, hard working, and did a great job. They worked efficiently and finished much sooner than I anticipated. There was a mistake they made, but
Crest Hill HVAC Contractors Provider Name Locked
more than made up for it in the end. Their mistake was that they assumed I no longer wanted the thermostat they replaced, so they took it with them and threw it away. It was a fairly new programmable thermostat, and I was planning to offer it to someone after my new thermostat was installed. However,
Crest Hill HVAC Contractors Provider Name Locked
apologized for the mistake and was generous with a reimbursement. And much to my surprise, the installers even went through
the dumpster, found the thermostat, and returned it to me. So now I not only have their generous reimbursement, but I have my old thermostat, too.
My experience with
Crest Hill HVAC Contractors Provider Name Locked
has exemplified why it is so highly rated on Angie’s List. The thermostat episode demonstrates that even when the company falls short of its high standard, it goes all out to provide a satisfactory resolution for its customers. I highly recommend
Crest Hill HVAC Contractors Provider Name Locked
for its commitment and ability to provide excellent service.

- Robert D.
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All HVAC Contractors in Crest Hill, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!


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