Caseyville House Cleaning Articles

Sample Reviews

C

Rating
I requested service for the next day.
Caseyville Cleaning Services Provider Name Locked
Brown contacted me the same day of my request. We talked and texted several times before she should was able to confirm the time for the next day. We settled on between 7-7:30 AM. I was pleased that she contacted me right away after I made the request through Angie's list. Here's the details of my experience in summary. By the way,
Caseyville Cleaning Services Provider Name Locked
offered to give me a discount on my next cleaning and also offered to reduce my price for the actual cleaning to make things better. I appreciated the offer. I found it a bit disingenuous because when I was giving her the detailed feedback she was very defensive. As the owner, I thought she would want to know how to make corrections. She was more interested in my posting a positive review or no review at all.
Arrival at ime 7:45 AM in
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of 7-7:30 AM. I was more concerned that the team showed up with three people instead of two as I requested and discussed with
Caseyville Cleaning Services Provider Name Locked
. I informed her I wasn't comfortable with three people. She ignored my request and sent three anyway. I was annoyed by this because I didn't know
Caseyville Cleaning Services Provider Name Locked
's service or people and I was concerned about pricing as the team members were 25.00 each per hour. Normally, my cleaning service has completed my home top-bottom in 2.5 hours and it included cleaning the
Caseyville Cleaning Services Provider Name Locked
/refrigerator in/out and two loads of linen laundry. The service I requested from
Caseyville Cleaning Services Provider Name Locked
was a deep cleaning that DID NOT involve cleaning the inside of the
Caseyville Cleaning Services Provider Name Locked
or refrigerator. I spoke with
Caseyville Cleaning Services Provider Name Locked
before the crew started and I accepted the team of three reluctantly.
Caseyville Cleaning Services Provider Name Locked
assured me I would get more work done with the three. The crew of three took 2.0 hours when the standard crew of two that I've used with another cleaning service of completed the job in 2.5 hours. I expected that with three the time would be reduced to 1.5 hours. My place was already surface cleaned. No dishes to wash, counters were clean, no clothes to pick up, everything was clean to the naked eye but not cleaned deeply. The crew was very slow because only one of the crew members, the leader was a real active, diligent cleaner. The other two were ridiculously slow and particularly awful at wiping down cabinets, stairwell wall spots, bathroom doors and nobs etc. The dusting needed to be done through out the house. I walked the crew through the house and told them it was ok to use a damp wet cloth when they dust to ensure they get the dust off. They didn't use it. Instead they used a surface dust cleaner or dry cloth. This didn't get the dust off sufficiently. I had to go over their work. I was terribly disappointed when I discovered the details were not done. I did have an opportunity to go over the whole house but I was busy and couldn't do it at the time they were at my home. I was only able to do a spot check. I had to ask them to wipe down a dirty trash can that had coffee cream stains in it because they cleaned the room and left the dirty can sitting there untouched. There was a mirrored box on the vanity they forgot to wipe down the finger prints off of the box. I did ask them to wipe it down. They did it before leaving. The floor I wanted them to clean the white linoleum. They were unable to get it clean because they don't use a steam mop. The floors were only surfaced cleaned. This was very disappointing. When I asked the leader of the crew about why it wasn't cleaned or
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in the mopping. She said I should get hardwood floors because she could not get the built in dirt off. lol...
I had to clean & disinfect the door nobs they were left untouched. The baseboards untouched, some of the mirrors streaked instead of clean. Bathroom doors were not wiped down of dirt spots a.nd thumb prints. These were minor details but I had hoped they would clean the details as I usually don't. I didn't find Property Maids a good value for the price and quality of their work. I would not utilize there service again. I also want to mention, the only one of the crew members did the majority of the work and did it with care and diligence the other two acted as if they wanted to be anywhere but cleaning. They seem to be diliberately slow. I don't know if this is their protocol to up the fees or not. I can tell you my place is pretty small and it's just me. My kitchen was already clean with no dishes to wash. The one crew member spent 1.5 hours in the kitchen at it is so small you can barely turn around in it. It's about the size of a bus seat. She didn't have to clean the refrigerator or
Caseyville Cleaning Services Provider Name Locked
inside. What on earth took so long. She didn't bother to wipe down the outside of the cabinets. The guess bathroom is rarely used the girl spent 1.5 hours in it. It is 40 x 20 and it was already surface clean. She didn't even scrub the water stains out the toilet. This is two examples of how they pumped up the time spent to increase the price and delivered poor quality work for the cost.
I read all their great reviews. I am suspect because I can't imagine my experience was an aberration. I will not use this service again. I also found Angie's List to be lacking in the number of housekeeping services listed for the size of the Los
Caseyville Cleaning Services Provider Name Locked
Area.


- kay R.
A

Rating
Caseyville Cleaning Services Provider Name Locked
and her associate did a really fantastic job of deep cleaning our home. She first did detail work of scrubbing the baseboards, tops of doors, and other odds and ends. They then came back for several hours on a different day and completed the deep clean. They worked from top to bottom, dusting everything, scrubbing, mopping....you name it, they did it. She spent time on details and made sure the house was spotless. They are both very pleasant, kind, and professional. I had to work from home the day of the deep clean and it was obvious they had great rapport working together and had a great system down. They were also extremely focused and very hard workers the entire time. We will be using them to do biweekly cleanings in our home and are thrilled to have her! Thanks to
Caseyville Cleaning Services Provider Name Locked
and her associate (I can't remember her associates name!!!). :-)
- Mona K.
A

Rating
Caseyville Cleaning Services Provider Name Locked
came to my home gave me a professional quote and explanation of services offered. She set clear expectations of what her team would do each week. Because of a shift work schedule in my home she is flexible on scheduling. The team that has been to my house have been friendly, thorough and professional. The first to cleanings were more detailed and cost more but well worth it. After the first 2 rotations the price drops. I also was able to designate areas of the home to not be cleaned unless requested and was give a quote in writing of what it would cost to add those rooms.
- lynn E.
F

Rating
On 9/2/14 I booked a "Deep Cleaning" with an added request for cleaning the inside of the refrigerator, and scheduled for 9/8/14.
The morning of 9/8/14, I received a call with a request to reschedule to the next day because the house wasn't accessible due to the road being closed (concerned, I tried to drive to the home that day as well but actually had no problem getting there - hmmm...). The appointment was rescheduled to 9/9/14 and one cleaner arrived on-time. When the cleaner arrived, a painting contractor was at work upstairs so the cleaner (
Caseyville Cleaning Services Provider Name Locked
) couldn't get started up there, so informed the office and got started cleaning the downstairs (living room, kitchen, half-bathroom). The cleaner stayed for two hours and accomplished very little. For the 2 hours of this "deep cleaning" we got the interior of the oven and the refrigerator wiped down (both very poorly) and absolutely nothing else done: all exterior surfaces were untouched and the half-bathroom was untouched. To top it off the cleaner gave my wife her personal number in case we needed her on the side.
Later, I contacted the office via text (their communication method that I responded to) to inform them when the upstairs was clear. I didn't get a response until 6 days later, that said, "Hi! My apologies we just saw your message..." In the meantime, due to the nonexistent cleaning performed, my wife and I had ended up doing the cleaning ourselves. After explaining the above to
Caseyville Cleaning Services Provider Name Locked
, I was asked, "did you guys tried contacting us?" (
Caseyville Cleaning Services Provider Name Locked
). Uh, yes (I guess they instantly forgot the reason they sent the text that apologized for not seeing my attempts to contact them). It was at this point I finally stopped trying to work with them.
I do NOT recommend
Caseyville Cleaning Services Provider Name Locked
, at least for those in the
Caseyville Cleaning Services Provider Name Locked
-area east valley, because of the completely unsatisfactory experience and resolution. If anyone has better recommendations for the
Caseyville Cleaning Services Provider Name Locked
and Queen Creek areas, please let me know - I have 4 properties that could use services.
I hope this review is helpful.


- ANTHONY D.
D

Rating
Having employed several individual cleaning people through the years I have a good deal of what to expect from a cleaning service. This crew was certainly not thorough and came far from living up to what was promised. They moved through the house as fast as they could and missed very obvious areas in need of cleaning. Some days they neglected to even clean the areas that were supposed to be there focus for the week. I couldn't really count on them being here even near the time they were supposed to arrive. I really don't have the energy to recall all of the frustration and disappointment I went through with
Caseyville Cleaning Services Provider Name Locked
crew. I would highly recommend others to look elsewhere.
As a final blow, when I called to cancel (after 3 yrs of service) the woman I spoke with simply said "ok, we will mail your key back to you". She had no questions as to why I was canceling or what I thought they could do to improve. It gave me the impression I was not the first person to cancel service.
- Robert S.
A

Rating
They were friendly, professional and good communicators. They did everything we wanted and more. We were completely satisfied and highly recommend M&N Cleaning.
- Gloria D.
B

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Two weeks ago I attempted to confirm a standing 3 hour service appointment. After multiple emails and phone calls
Caseyville Cleaning Services Provider Name Locked
emailed saying she had lost a staff member and was concerned she could not keep the 9am appointment which was scheduled for 3 days later. I explained we were flexible with the time, and would be available all day. I asked her to please confirm, which she did the following day, for 2 hours at 245pm. The day of the appointment, I received an email from
Caseyville Cleaning Services Provider Name Locked
at 250pm indicating the team she scheduled would not be able to make it. While I wasn't pleased to get this email 5 mins after they were due, I asked her to please call me to reschedule. I proceeded to follow up with emails and phone calls for approximately one week. I can only assume
Caseyville Cleaning Services Provider Name Locked
has either gone out of business, or has chosen to no longer provide service, as I have not received any response from her.

I am disappointed that I have not heard back from
Caseyville Cleaning Services Provider Name Locked
. I would be willing to overlook the last minute cancelation, but the lack of professionalism, demonstrated by no communication, is unacceptable. I wish her much success if she is still in business.
- J. T.
A

Rating
They did an absolutely beautiful job and couldn't have been more professional and pleasant to interact with. I LOVE ANGIE'S LIST!! I get to find people like
Caseyville Cleaning Services Provider Name Locked
that really care about your satisfaction and are truly committed to doing a GREAT job. Highly recommend.
- Shon D.
C

Rating
I used this company for 8 years. They never changed the price, which I thought was expensive, but I really needed help. The first two years they did pretty well, sometimes very well. They always returned my calls and I liked dealing with the owner/manager,
Caseyville Cleaning Services Provider Name Locked
. By year 3 I had to remind and request that things be done over and the two women I saw regularly--every two weeks--- had left. I never left the house but stayed out of their way. The baths were done well, kitchen inconsistent and mopped floors never got in the corners. I had to speak about the dusting also. At times there were two women, at times three. All the young women were nice, honest and friendly. I have a large house and at the beginning they cleaned for two and a half hours. Towards the end it ended up one hour. I wish I had cancelled much earlier. I got a letter in October 2013 that the business was closed.
- Bonnie G.
A

Rating
Caseyville Cleaning Services Provider Name Locked
and
Caseyville Cleaning Services Provider Name Locked
are very reliable and always do a great job with the basic cleaning. What sets them apart is their friendliness and customer service. I have a 3-year old toddler so things are always pretty hectic, and they are always very flexible and accommodating. They go out of their way to make things easy for all of us. I trust them in my home and look forward to working with them for years to come.
- Lauren K.
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All Cleaning Services in Caseyville, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2 Dump It Dumpster Rentals & Junk Removal Services

332 South Fillmore Ave.
St. Louis, MO

3 Girls Household Managers

3735 Riviere Marne Ct
Florissant, MO

A Helping Hand

East Carondelet, IL

ABC Cleaning and Organizational Services

419 S Holmes
Saint Louis, MO

ABC Cleaning Services

Collinsville, IL

Absolute Clean

895 Babler Dr
Florissant, MO

Affordable Cleaning Crews

108 s 33rd st
Belleville, IL

affton cleaning services

P.o box 6921
Saint Louis, MO

AJ's Cleaning Service

12 Deerfield Estates
Freeburg, IL

AJA Cleaning

1227 Partridge Ave
Saint Louis, MO

Alcazar Construction Inc.

430 S. Clinton St.
Collinsville, IL

ALL-BRIGHT CLEANING SVC

2308 Lebanon Ave
Belleville, IL

American Maid CS, LLC

312 W SAINT LOUIS AVE
East Alton, IL

American Virtual Associates

304 Whitelaw Avenue
East Alton, IL

AquaGator Pressure Clean, Paint & Stain

PO Box 183
Jefferson City, MO

Assistance Home Care

2234 Bluestone Dr
Saint Charles, MO

ATLAS RESTORATION SPECIALIST INC

820 SUN PARK
Fenton, MO

B&R Cleaning LLC

2863 Idle Acres Ln
Edwardsville, IL

Barb's Cleaning

Saint Louis, MO

bbs services llc

Saint Louis, mo

BEYOND STORAGE

2033 CONCOURSE DR
Saint Louis, MO

Bldg Works USA

2 Cityplace Drive
O Fallon, MO

BRITE & SHINY HOUSECLEANING

PO Box 39392
Saint Louis, MO

BUSY BEE JANITORIAL & CARPET CLEANING

11815 ROSARY LN
Saint Louis, MO

Caregivers in Home Services

2135 Schuetz Rd
Saint Louis, MO

Carlton General Contracting

1022 Kenner Street
Crystal City, MO

Carol Cleaning Service

P.O BOX 1495
St.Charles, MO

Certified Chem Dry of Greater St Louis

6820 Gravois Ave
Saint Louis, MO

champion Water Damage

2646 Cherokee St
St. Louis, Mi

Chore Hound

Saint Louis, Mo

CJ's Cleaning Co.

4398 Chouteau
Stl, MO

Clean & Seal Power Washing LLC

14 Crabtree Ln
Pacific, MO

Clean Office Pro Inc.

1515 North Warson Rd
Saint Louis, MO

Clean This Place

87 Grasso Plaza Shopping Center
Saint Louis, MO

CLEAN. A Domestic Services Company

3628a. Hartford Street
Saint Louis, MO

Cleaning Brothers Crew

Maryland Heights, Mo

Constant Pressure LLC

Florissant, MO

CRESCENT MOBILE POWER WASH

PO BOX 731
Saint Louis, MO

Crystal Clean Maid Service

202 Belt
O'fallon, IL

Crystal View Cleaning

437 Whitelaw
Wood River, IL

DELUXE CLEANING SERVICE INC

9527 S. Broadway
Saint Louis, MO

Dogpile

Collinsville, IL

Dust B Gone

1123 Huffendick
Collinsville, IL

Dust Dazzlers Cleaning

2136 Dawn Ave.
Granite City, IL

Echols Cleaning Service

1515 N. Warson
Saint Louis, MO

Erna Cleaning Service

4136 Walsh St
Saint Louis, MO

Executive Cleaning Service

1197 Old Hwy. 141
Fenton, MO

ferra home cleaning

p.o. box556
Saint Charles, mo

Garvin Group

15455 Manchester Rd 3265
Ballwin, MO

Grade A Cleaning Service LLC

1060 Renshaw Drive
Saint Louis, MO

Green World Solutions

7 Count Fleet Circle
Florissant, MO

handydream team

4451 grace ave
Saint Louis, mo

Home Cleaning Centers of America

3701 F Nameoki Rd
Granite City, IL

Homejoy Cleaning

235 Montgomery St
San Francisco, CA

Homepro Corp

PO Box 4321
Saint Louis, MO

Hot Shotz Mobile Power Wash

PO Box 722
Saint Peters, MO

HOUSE CLEANING BY DARLENE

6385 Salamone Rd
Cedar Hill, MO

Ins and Outs Housecleaning

Fairview Heights, il

Investment Group LLC

1515 N Warson Road Suite 101
St. Louis, MO

Jablan Fence & General Contracting

3725 Paule
Saint Louis, MO

JD'S HAULING SERVICES

2341 berwyn
Saint Louis, MO

Jeff's Unlimited

3216 Delor St
Saint Louis, MO

Jessica's Cleaning Service

939 wilmington ave
Saint Louis, MO

JoDaRi Enterprises

2302 S Center
Maryville, IL

JustfreshAir

Saint Louis, MO

Kay's Clean House

825 Cumberland Dr
St. Louis, Mo

Klean Sweep Janitorial, LLC

3450 Sidney Street
Saint Louis, Mo

L&M'S MAID SERVICE

70 MALLARD DR
Granite City, IL

LINDA'S MAID SERVICE INC

1700 SCOTT TROY RD
Troy, IL

LINDA'S MAID SVC INC

PO BOX 191
O Fallon, IL

LRL COMMERCIAL CLEANING INC

129 CHESTERFIELD INDUSTRIAL DR
Chesterfield, MO

M&M Cleaning

217 Landau Dr
Millstadt, IL

Maid 2 Clean

512 Judith Ann Pl.
Fairview Heights, IL

Maid To Shine

PO BOX 224
Edwardsville, IL

Make It Right Cleaning, LLC

4654 Cedar Dr
Hillsboro, MO

MARIA'S CLEANING SERVICE

4425 ITASKA
Saint Louis, MO

Martha's Hands LLC

12813 Flushing Meadows Dr
Saint Louis, MO

mary elizabeth nicholas

1286 Rockridge Pl
Saint Louis, MO

Mary's Cleaning Business

Saint Louis, MO

Merry Maids of O'Fallon, IL

1925 W Hwy 50
Fairview Heights, IL

Missouri Pest Control

6728 Armistead Ct
Barnhart, MO

Mop and Go Cleaning Services, LLC

2004 Bellevue ave
Saint Louis, MO

Mr Fix-It

733 Marney Ln
Waterloo, IL

My-D-Handy Janitorial & Contracting LLC

8640 Church rd.
Saint Louis, MO

Nelson's Window Cleaning

9 March Ct.
Columbia, IL

Orlandos Floor Care Service

1436 Columbus Dr
Saint Louis, MO

Pam's Cleaning Company

4537 Ashfield Drive
St. Louis, MO

Peechy Kleen Home Detail Inc.

2457 Adams
Granite City, IL

Perfect Touch Enterprises, LLC

PO Box 210748
Saint Louis, MO

Pinnacle Plus Services

3620 Wilmington Street
Saint Louis, MO

PYM, LLC

1107 Bromfield Terrace
Ballwin, MO

Quick Witte's Remodeling

6275 Carnation ln.
Imperial, MO

Raz Repair

506 13th st
Highland, IL

ReloPro

Fairview Heights, IL

RMR Cleaning Services, Inc

624 Old Ballwin Road
Ballwin, MO

Rosie's Cleaning

1810 Gravoice RD
High Ridge, MO

Scrubby Bubbles

2907 Magnolia
Saint Louis, MO

ServiceMaster Of St Charles

137 Compass Point Drive
Saint Charles, MO

Sharon's Maid Svc Inc

9500 Collinsville Rd
Collinsville, IL

Simply Clean

2803 Canterbury Drive
Godfrey, IL

SOL'S INDOOR AIR QUALITY & CLEANING

1232 WISSMANN DR
Ballwin, MO

SOUTH PAW CLEANING SERVICE

876 M and O Station Road #2
Millstadt, IL

SPARKLE Your Right Hand Helper

4 Nassau Drive
St. Louis, MO

Start Moving

2372 old combee rd 103
Lakeland, FL

STEAMATIC OF ST. LOUIS

10550 KAHLMEYER
Saint Louis, MO

Sunny Surface

512 E. Schwarz St
Edwardsville, IL

Sunshine Cleaning in the Lou

Sunshine Dr
Saint Louis, MO

Surface Guardian Inc.

19 Grantwood Lane
Saint Louis,

Suzanne's cleaning and helping hand

6267 cedar brook dr.
Cedar Hill, MO

Swept Away Housekeeping

409 E. First St.
O'fallon, IL

Terbrock Remodeling & Construction

200 Cuivre Point Ln
Moscow Mills, MO

The Cleaning Authority

4142 Crescent Dr
Saint Louis, MO

The Tough Get Going

4614 Alaska Ave
Saint Louis, MO

Tidy Green Cleaning

miami st
Saint Louis, MO

TLC Cleaning Proz

1010 Wild Cherry Ln
Saint Louis, MO

TNT Cleaning LLC

Saint Charles, MO

Travel2Day

309 Jamestown Court
Collinsville, IL

Tri States Painting & Construction

1032 N. 12th St
Vincennes, IN

US Express Cleaning LLC

1111 Burgundy
Ballwin, MO

Veteran Cleaning Solution

16 Bunker Hill road
Belleville, IL

vickis housekeeping

Wheatfield Farms
O Fallon, MO

VMG Enterprise

11766 Lusher Rd
Saint Louis, MO

Will Rogers Cleaning Service

24 Alpine Ridge Court
Saint Peters, MO

Williams Cleaning Service

PO Box 190392
St. Louis, MO

Wolf Power Washing

219 Lookout Avenue
Valley Park, MO

Woodard Cleaning & Restoration Services

9308 Manchester Rd
Saint Louis, MO

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