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Transportation Services to Avoid

58

Top Rated Transportation Services

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Over 421 reviews for
Carlinville Transportation Services from people just like you.

D
"I found Matrix Limo through Angie's List last year and had used them once before. I was very happy with the previous service, so I decided to book them again" for an airport service from my home in Westchester to JFK. The woman who booked my round-trip airport service was stellar, however, the driver's professionalism was terrible. About 15 minutes before the driver arrived, I received an email asking me to text the driver when I was ready. "...Your Driver Name Is MD He Is Driving Car... " I had no clue as to what his real name was, and he arrived in an SUV, not a town car, a few minutes before the email so I was unsure if this was my driver. In addition, there wasn't a notification in the window as to who he was or where he was from, and when I went out to meet him, he was playing with his phone not paying attention. My doorman had to knock on the window to get his attention. "MD" was helpful with my bags, and then drove me to the airport. I told him what airline and that I was flying to
. He then asked if I had my passport with me since I was going to need it to get into the country. I told him that, no, I didn't need a passport, just an ID because not only is it a US territory, but I am a US citizen. He proceed to make a few phone calls to ask his friends if this was true, and then told me that he was refused entry into Canada via train because he only had a green card. I told him that he was comparing apples to oranges and that I knew I wouldn't have an issue... He continued to drill me with questions, kept telling me that they wouldn't let me on the plane, that I didn't know what I was talking about and in the end told me that I might be okay... I told him that he should stop talking immediatley since not only was he aggrevating me, but he wasn't paying attention to the road. He just laughed. I asked as to why he was laughing and he told me that I didn't know what I was talking about! At that point, I emailed a complaint to Matrix, to no avail. A trip to JFK without traffic should take a minimum of 45 minutes from my house. He made it in under 30 minutes. Due to his speed, quick turns and lane changes I was nauseous by the time we arrived. I handed him $100 and asked for $7 back. He looked at me, snickered, shook his head and then agreed. (A 20% gratuity was already included in the price.) It took him a few minutes to find the change, and he left. After going through security, I called Matrix and filed a complaint and asked if they received my email. The woman had to go and look for the email, and that she would pass this along to her boss who had just walked in and he would call me back. He never did. Since I hadn't heard from anyone in 48 hours, I called them back today to cancel my reservation with them for next week. I told the woman why, and she told me that she would pass the complaint along to her boss and someone would be in touch... I'm still waiting for a phone call.

-Mary D.

A
"Everything about this experience was exceptional. They were early to pick me up but sent me a text and told me they were there and not to rush. The vehicle was" clean, the driver was very friendly and I made my flight in plenty of time. For my return, my flight came in a half an hour early and my driver was there waiting for me. I was very impressed. Also, it was four below zero outside. He heated the car up for me and came around to pick me up. Again, the car was clean and the driver was very friendly. I was impressed with my entire experience and plan to use them again!

-Barbara W.

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Local Articles in Carlinville

Transportation reviews in Carlinville

F

Rating
I booked this limousine company 8 months before our trip to Mexico. I requested pricing for 15 passengers and our baggage to be picked up and dropped off at
Carlinville Transportation Services Provider Name Locked
. I received a quote in writing for two limousines, one of which would accommodate 7 passengers and the other for 8 passengers. I was quoted a price of $99.00 for each limousine each way for a total of $400.00 and a suggested 20% tip which was added into the price. Over the course of the next eight months our flight time and flight number changed a few times so I would email the updates and received confirmation emails back. Every email had the price quote on the bottom of $99.00 flat rate with a 20% tip. As our vacation was
Carlinville Transportation Services Provider Name Locked
we had been getting a lot of snow storms and with a new storm scheduled to hit the day before we left, my sister called to ask if we should move the time up a little as we knew
Carlinville Transportation Services Provider Name Locked
would be crazy due to all of the cancellations over the weekend. She spoke with
Carlinville Transportation Services Provider Name Locked
who agreed that we should probably go in a little earlier. My sister also asked if we should pay the total price on our way in so that it would be all taken care of and
Carlinville Transportation Services Provider Name Locked
said that we should pay separately because the drivers would not necessarily be the same. My sister confirmed the amount we should be paying. The day of our departure, approximately 40 minutes before we were scheduled to be picked up, I received a call from
Carlinville Transportation Services Provider Name Locked
telling me that there was some misunderstanding on the price. She said the quote was supposed to be $400.00 per Limousine and that I misinterpreted the quote. You can now imagine my panic as we had 4 families waiting to be picked up. I told her that I had the quote in an email and she told me I needed to send that to her. As I opened my email to look for the many emails I had from them a new email popped up that she had sent 15 minutes before telling me the price was going to be another $300.00 + . She quickly said that was a mistake. She was the most rude and unprofessional person and I cannot believe that they would allow her to speak to a customer who had not only the original quote but at least 6 additional emails that all had the price listed. She proceeded to tell me that I should have known that the price was not correct. When I told her I had rented a Ford Excursion for 12 passengers from another limo company two years prior for the same price she became even
Carlinville Transportation Services Provider Name Locked
. Then she proceeded to ask me how much luggage we had and that the limos could not accommodate a suitcase for every person. When I asked her if we had paid $400.00 per limo would it have accommodated the luggage and she told me it was irrelevant. She then proceeded to hang up. I called back and asked to speak to the Manager. She put me on hold for a few minutes and then came back on the line to tell me that they were going to honor the price but would have to send a separate van for the eight passengers to have the luggage transported to the airport and that she wanted me to know that they were losing a lot of money. I was panicked that they would not show up, but they did and the drivers were fine. We tipped each of them $40.00. It didn’t end there. On Sunday, while I was still in Mexico I received a call from
Carlinville Transportation Services Provider Name Locked
who informed me that a limousine could not accommodate us because of our luggage. I asked how she thought a person could go on a weeklong trip and not have a suitcase. She said she initially booked the reservation and that she would have had a discussion about luggage. It never happened because I would have known from the beginning that every person would have had a piece of luggage. She then said there must have been a typo on the pricing. She then proceeded to tell me that I could have the “Truck” (Ford 150 Limo) for and ADDITIONAL $350.00 or they would have to send a Van for the eight passengers. I told her that she was calling me in Mexico on my vacation and that I was not paying any additional money. I told her to do what she needed to do to provide my transportation and I would deal with it when I got home. The ironic thing is that two years ago I booked transportation through them for 12 passengers and then I found a better price with another company so I canceled that reservation. On our way home from the airport, while we were in the limousine I received a call from their driver who was at the airport waiting for us. I told him that reservation had been cancelled. The next day I received a call from the owner asking if I had an email and I forwarded it to him. Really strange that they never attempted to pick us up on the way to the airport but somehow showed up on the way back. Again this is no reflection on the drivers, but because of the treatment of
Carlinville Transportation Services Provider Name Locked
, I would never use them again. I will also pursue any legal remedies for nonperformance of my contract.
- Rebecca R.
N

Rating
The driver was on time, actually about 15 minutes early. We had little children riding with us and he was attentive to their needs and excitement about being in a limousine. The driver was courteous, on hand when we needed help but not in the way. The limousine experience was a small bright spot in a very sad day.
- Donna H.
A

Rating
After getting estimates from four transportation providers, and researching reviews on Angie's List, we selected
Carlinville Transportation Services Provider Name Locked
Limo Service for our corporate events. The two 24-passenger mini-buses were spacious, clean and had beautiful interiors, which made a good impression on our conference attendees. The drivers arrived on time and were professional. The cost was very reasonable and well worth the value for the service provided. I will definitely book again with
Carlinville Transportation Services Provider Name Locked
.
- Cheryl S.
A

Rating
Carlinville Transportation Services Provider Name Locked
made this night on the town easy and enjoyable from beginning to end. Friendly people help with the reservation, driver was early for pick up, limo was clean and fun had by all.
- R Bradley R.
F

Rating
Carlinville Transportation Services Provider Name Locked
/
Carlinville Transportation Services Provider Name Locked
the owner/driver/receptionist/etc was rude and dishonest. After our time with him, he charged our credit card an extra $800. He was awful to deal with. We had to have our credit card company fight the charges. Stay away from this company.
- Karen S.
C

Rating
This event was for a duo birthday bash for my fiance and brother. Did some research and found Prestige to have the best pricing for what we were looking for. The limo driver was rather resistant to the course we had set to take to hit all of our favorite places... however eventually complied. He made it very clear he was uncomfortable with our plans as he was unfamiliar with the area (however I don't know why we would have to change our entire itinerary as a result). In any case he was punctual and everything was right on schedule. The limo had clearly seen better days as we couldn't even open the window as the tinting had been stripping away for some time and was constantly catching...and of course the air conditioning seemed to be malfunctioning as well. The ipod adapter had a poor connection, so we were constantly tinkering with it and eventually just gave up. Even with 4 mechanical engineers, the limo had clearly gotten the better of us. But although the limo wasn't a picture of luxury we still managed to have a very nice time on the tour. It clearly didn't
Carlinville Transportation Services Provider Name Locked
me from contacting them again however after my most recent experience I don't think they will be receiving any more calls from us. Had contacted about an upcoming wedding (my wedding!) and requested a quote online clearly illustrating our needs/requests. Never received a quote however did receive a generic email with what sounded like fabulous wedding deals/promotions. I eagerly gave them a call excited to hear what my options were. The woman on the other end was not only unhelpful but seemed genuinely disinterested in obtaining our business. She spent about 2 mins with me on the phone and gave me a quote not only much higher than their competitors but conflicted with the information I had received in the flyer. Granted it was one encounter, but it was enough to prevent me from booking them for my wedding.
- Lauren O.
A

Rating
I cannot more highly recommend
Carlinville Transportation Services Provider Name Locked
Limousine. They were punctual, courteous and more than efficient. The cost was $70 each way with the gratuity added of $14 and on our return we paid an additional $6 for the driver's need to park his car. We would use them again and would recommend them our friends.
- Josephine D.
A

Rating
I hired
Carlinville Transportation Services Provider Name Locked
for my daughters wedding. We hired a stretch limousine to transport the Bridal Party to the wedding, and also retained the 1954
Carlinville Transportation Services Provider Name Locked
to carry the Bride and Groom to their hotel after the reception. Everything went off without a hitch, the drivers were professional and polite, and the vehicles clean and tidy. The prompt service and caring attitude from the drivers helped make our daughter's special day truly the 'Best Day Ever'!
- Cliff F.

All Transportation Services in Carlinville, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

All Around Moving & Storage

14715 Five M Center Dr

All-Pro Home Improvement

97 Marion Street
Walnut Hill

ALPHA OMEGA AUTO SOUND

1161 E 1500 North Rd
Taylorville

American Travel Planners

1455 Pennsylvania Ave NW

Anything Exterior, Inc

17919 Grandview Dr
Sterling

ARGUS TRAVEL

519 S STATE ST
Jerseyville

AUTO TECH REPAIR CTR

929 W WASHINGTON ST
Benton

AVESCO TRAILER SALES

1291 WALNUT HILL RD
Centralia

Awesome Cruises

12060 Mont Vista Dr

BAUER & BAUER AUCTIONEERS

RR 1 BOX 158
Windsor

Billy the kid & Son

401 E 1st. St.
Pana

Bulldog Movers Inc

4194 NE Expressway

Cahaba Scapes

2130 11th avenue north

CISCO TRUCKING CO

14644 CISCO RD
Carlinville

Cruises Inc

31820 Green Oak Way

CUNNINGHAM HAULING CO

14737 CISCO RD
Carlinville

Dave's Contracting & Cleaning Inc

All over Illinios
Plainfield

Deery Brothers

200 S Gear Avenue

DirectBuy of Indianapolis

8450 Westfield Blvd

Doctor Bicycle

1037 N 5th St
Springfield

DREAMSCAPE TRAVEL GROUP, Llc.

PO Box 246
Elk Grove Village

E and J Services

21828 Dove Lane
Carlyle

Echo Limousine

3821 N Narragansett Ave.
Chicago

Enterprise Rent-A-Car

6876 Center St

Enterprise Rent-A-Car

4519 Broadway St
Quincy

EZ Living RV Sales

90 Overton Rd
Wilmington

Globral Express Travel Service

401 North Parsons Ave

GWILLIM TRUCKING

12739 ROUTE 108
Carlinville

Hall's Cycles

801 N Dirksen Pkwy
Springfield

HANK'S SALES & SVC INC

606 N OBANNON ST
Raymond

Hi Tide Beach & Campground

4611 E. 22nd Rd
Leland

J & N CUSTOM CYCLES INC

860 S Broadway
Coal City

J & R Remodeling and Construction

215 W 16th St
Metropolis

JEMS Tanning and Travel LLC

700 East 1st Street

JOYFUL ENTERPRISES INC

508 N Perrine St
Morrisonville

KAYAKMORRIS.com

110 Pine St
Morris

Kinkaid Lake Storage

2138 Roblee Ave
Murphysboro

LIBERTY TRANSPORT PLUS INC

1308 S HINSHAW AVE
Bloomington

Luxury Resorts Worldwide LLC

2360 Corporate Circle

Magic Castle Travel

291 E Main St

MARGARET ROBERTS TRAVEL

120 E Calhoun St Ste 1
Macomb

MDR Boutique

32 Broadway

Name Your Travel

65-77 Parsons Blvd

neal tire and auto service

1010 n. old rt 66
Litchfield

NORWEST TRAVEL

6026 DELLFERN DRIVE

OKC AUTOBODY, INC

424 E. BROADWAY ST
Sparta

Online Vacation Center

2307 W Broward Blvd

OnlyInboards

42 Arrowhead Ct
Dahinda

Premier Executive Limo

676 N Michigan Ave
Chicago

Rainbow Cruises

PO Box 1042

RED BUD COLLISION CENTER

817 SOUTH MAIN
Red Bud

RIGHT WAY MOTOR REPAIR

210 PERSHING ST
Carlinville

Robby's Bicycles

7931 Thornton Rd

ROBERT KAUFMAN TRUCKING LTD

344 Loomis Ln
Carlinville

S & S ATV REPAIR & FAB

936 N WEST ST
Carlinville

S & S Travel Of Ottawa Inc

302 W. Main St
Ottawa

S&H Gas & Liquor

1601 Old State Rd
Mattoon

Shawnee Trail Bike & Performance Coatings

723 County Road 500 East
Norris City

Solutions Contracting

1173 BAinbridge St
Barry

SPRING BROOK MARINA INC

623 W RIVER DR
Seneca

sronceconstruction

2571 s,il ave

STARSHIP TRAVEL INC

310 West Northwest Hwy.
Arlington Heights

SWANSON TRAVEL

1329 E 6th St
Centralia

Test Drive Technologies

136 Highwood Dr
Belleville

The Oak Crest Group, LLC.

641 Glacier Court
Roselle

THUNDERBIRD TRAVEL

601 Walnut St Ste 200
Murphysboro
Carlinville Zip Codes

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