Burr Ridge Wells

in Burr Ridge, IL

Sample Reviews


The replacement of the pump and treatment of the well itself were fine. The reason I give this company such a bad rating is that it has the worst customer service I have ever encountered. They NEVER return phone calls-- you just have to keep calling until you are lucky enough to catch them in the office, and they don't do what they say they are going to do unless you call them with a total emergency. We have a problematic well, and I can only conclude that this company actually did not want my business. That's fine, but I would much rather have had them simply tell me that they couldn't help me. It would have saved me a lot of time and aggravation.
- Kate L.

came to check out the well site, which is 450' from my house. He was not sure whether they could legally do the job as the well was more than 25 years old. I got clearance from the county, and they then came in to have another look. They were sensitive to my cost concerns, and suggested I dig the trench to save money (good idea). I also bought the pipe and wire from Home Depot to save myself from their 60% markup. They did the original work quickly and efficiently, but getting them to actually finish the job was a struggle. After the first two days, the system was in and running, but their plumbing leaked, and it took them a week to come back to fix it. Then, they'd forgotten the betonite clay seal for the well head, and the fake rock to cover the well head. That took another two weeks. I don't believe this was due to negligence, they were just too busy. Everyone I met was knowledgeable and helpful, just slow to finish the job.
- Mary M.

Burr Ridge Well Maintenance Articles

Well Maintenance reviews in Burr Ridge


They were very responsive, knowledgeable, accommodating, and hard working. Answers phone calls, shows up when he says he will, and works fast. They dug five feet down to replace a leaking connection in my well. Fantastic!
- Jonathan S.

Burr Ridge Water Pump Services Provider Name Locked
was very informative He explained all the procedures as they went along. He watched the crew and they were eager and professional. . I highly recommend this company.

I spoke to
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this morning and explained that my well pump had quit working and had no air conditioning because I have a geothermal unit and asked the cost of replacement. He said he would get back to me this afternoon and did not. He would not answer his phone and his voicemail was full. He has no text or email contacts. Very unprofessional.
- Loren H.

Burr Ridge Water Pump Services Provider Name Locked
was a very professional installer taking one day to drill the new well and then came back the next working day to do the installation. Communications were good throughout the planning and execution, but
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does not have an email address - we communicated by phone and exchanged emails through his wife's business. Both
Burr Ridge Water Pump Services Provider Name Locked
Burr Ridge Water Pump Services Provider Name Locked
, his assistant, worked continuously until the job was completed. The water lines and power had to go through a trench that
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dug with ditch witch - he had all the tools required for the job at hand. He had to run the lines under the crawl space and a return line for the untreated / agricultural water line. The submersible pump is more expensive, but since it operates from within the well itself we no longer hear the obnoxious sound of the other well pump in our garage. All in all I am very happy with the service provided and would recommend
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to any of my friends and neighbors.
- Melisa A.

They had to navigate the truck through my yard to access the well. They agreed to let me tie up my large gardenia bushes rather than dig them up. They did not damage the plants. They installed a reset switch which we did not have with the first 2 pumps.

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came to the house for an initial survey and recommendations.
Once we decided to use their services,
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put us on his schedule (3 months out, following massive flooding in the area). Thgis gave us time to prepare the basement for the work crew to do their tasks.
The crew was professional and went steadily about their business.
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also provided recommendations for a clean-up company and duct cleaners. Both were excellent.

I called around numerous plumbers and was waiting on some to call me back on how soon they could get there. The gentleman from Heating
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though actually asked me how my pump was plugged in. I explained how there was a cord plugged into another cord and that was plugged into the outlet. He asked me to unplug the plug from the other one and plug that into the outlet directly. The pump started working and drained the basement fast.
Not having had experience with sump pumps in the past, I didn't realize that the pump itself is plugged into a switch controlled by the float in the sump pit and something must have happened so the switch didn't activate.
None of the other plumbers actually questioned my 'My sump pump has died' information or asked me any questions that might have revealed what was actually going on. When I had the float switch replaced later, the plumber said sometimes you just need to shake things a little and the switch will activate.
Ultimate I didn't need
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to come out, but they actually managed to help service me right over the phone. I don't know how good they would be doing actual work, but that kind of phone support was greatly appreciated!
- Doug M.

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did the needed inspections and made recommendations regarding the pressurized water tank. He was informative about the inspection requirements and clear about care for the well. I had
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provide services in
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, 2012 when I needed a new pump.
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was a hard worker during inspection and eventual installation of the a new pump. He also provided clear information about the care of the well system.

- Roger K.
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All Water Pump Services in Burr Ridge, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

2 Code Plumbing, LLC

26042 W. Halings Road
Antioch, IL


Barrington, IL


PO BOX 594
West Chicago, IL

A master plumber rich

1653 Valley Forge Ct.
Wheaton, IL

A.W.E. Air.Water.Energy.

295 Carlton Dr
Carol Stream, IL

AAA Pump & Well

Mchenry, IL

ABC Plumbing & Sewer

17302 Burnham Ave
Lansing, IL

ABC Plumbing Heating Cooling & Electric

760 Hastings Ln
Buffalo Grove, IL


Downers Grove, IL

Accu-Dry Waterproofing & Concrete Pumping

1076 Zygmunt Cir
Westmont, IL

Accurate Plumbing of Illinois Inc

23509 W William Ct
Plainfield, IL


27W755 ELM DR
West Chicago, IL

Ace Plumbing & Drain Service

621 Berkshire Ct
Downers Grove, IL


West Chicago, IL


1109 Mill Court
Carol Stream, IL

Advantage Plumbing and Drain Inc.

37w455 Brechin Trl
Elgin, IL

Alan Heating AC Inc

510 Spring Rd
Elmhurst, IL

Aleck Plumbing Inc

18027 S Crawford
Homewood, IL

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Burr Ridge Zip Codes

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