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Over 756 reviews for
Benton Appliance Services from people just like you.

A
"So far, so good. Problem has not recurred.
is very knowledgeable about washing machines and is very customer service oriented. Price for" work is very reasonable, especially so after the Angie's List $10.00 coupon was applied. I would definitely use
again.

-Rodger C B.

A
"Appointment was set up over phone, very professional.
called when he was on his way. Diagnosed the problem, went to get the part, returned" and fixed dryer in short order. Very professional, knowledgeable, told me what part would cost, even vacuumed behind the washer before he put it back in place!! Then ran test cycle to make sure washer was functioning properly. Will definitely use
again!!

-Shirley W.

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Local Articles in Benton

Appliance Service reviews in Benton

A

Rating
I contacted
Benton Appliance Services Provider Name Locked
as the provider my warranty company had selected couldn't come out for 10-14 days.
Benton Appliance Services Provider Name Locked
came out and he walked me through everything he was doing to diagnose the problem as to why my refrigerator wasn't working. He also waited patiently while the warranty company kept us on hold so he could explain the issue to them.
Benton Appliance Services Provider Name Locked
was very professional and I would contact him in the future if I have any appliance repair needs.
- Gwen C.
C

Rating
I have used
Benton Appliance Services Provider Name Locked
in the past and generally have been happy, but I was not happy with this visit. My problem is with the price.
I discovered the gas dryer was not producing heat on a Sunday night. I called
Benton Appliance Services Provider Name Locked
the following Monday but they said they could not send anyone out for a week. I was not able to be home but our
Benton Appliance Services Provider Name Locked
was here to let the technician in. The dryer is now working and that is great news.
The technician was here for a grand total of 21 minutes and total cost was $136.30. Parts were only $22.45. Given that the
Benton Appliance Services Provider Name Locked
is only 10 minutes from my house, the labor charge was effectively $227/hour. The invoice had $99.95 just for them to show up and then $12.50 labor. I think that is crazy and I will likely try someone else the next time I need appliance repair.
Please note, I have not rated quality as it has only been a few hours since the repair was done. I also did not rate professionalism as I was not present when the technician was here.
- Michael S.
A

Rating
Excellent-
Benton Appliance Services Provider Name Locked
went above and beyond in fixing our fridge. Right before we were supposed to host a family party, the fridge began to fail (not cold enough) and
Benton Appliance Services Provider Name Locked
initially attempted to address the issue with a less expensive repair. When that did not work, he provided us with dry ice to put in our fridge for the party and then did the final repair after our guests had left. He also followed up with a subsequent visit to 'tweak' the compressor (and fix our non-functioning ice maker as a gesture of goodwill for the inconvenience of multiple visits) and ensure its proper functioning. He also did a good job of providing education on how to properly maintain the refrigerator. In sum, we highly recommend the company and we will use then again in the future when needed.
- Laura M.
A

Rating
Benton Appliance Services Provider Name Locked
was great, starting with the initial phone call all the way through to the end. He returned my first call within ten minutes even though I called well after normal business hours. He even gave me troubleshooting tips to try first in an attempt to save me money. Think about that for a second...he gave me advice on how to fix the problem myself at no charge, potentially costing himself a pay day. When those tips didn't
Benton Appliance Services Provider Name Locked
out he was at my house within 48 hours and made the repair. What's more he followed up with a phone call the next day to make sure everything was working properly. I highly recommend him and I will use him again for appliance repair in the future.
- marc T.
A

Rating
My dryer started making a horrible noise. I thought for sure this was the end of the line for it, but before I bought a new one, I thought I'd see if it could be fixed.
Benton Appliance Services Provider Name Locked
had fixed my washer before, so I gave him a call. He came within a couple of days. He took the dryer apart and found that the drum belt was hanging on by a thread. He put on a new one, but before he did that he cleaned out years of dust and lint. Didn't take him long and the dryer was good as new. Very happy customer!
- Sharyn S.
C

Rating
Our washer was flashing error code F-21, indicating clogged drain *or* failed pump. We manually cleared the drain plug (twice), so we knew it was a failed pump. Called dispatch 7a Saturday and explained situation, but they said they couldn't send a repairman until 3p-6p that evening. Repairman arrived 6p and within 5 minutes confirmed our suspicion of failed pump, but he brought the wrong replacement pump. Charged us $69 for the visit and said he would try to get the right part then return. Called later that evening to say he couldn't get part until Monday. Called us 9a Monday and said couldn't dispatch repairman until 5p. Guy arrived 5p and spent 25 minutes replacing pump. Said two-day delay in repair was our fault for failing to give him the part number when we reported the problem (they never asked). Charged whopping $345 total: Pump *retails* locally for $168, so in addition to his markup he charged us $177 for 30 minutes total labor even after such an inconvenient delay. Not impressive service, and I felt gouged.
- Ginger B.
A

Rating
The technicians that came were on time and very professional. Explained everything as they went along and even cleaned the niche where the fridge stood once they had moved it to access the electronics. They even took their shoes off without being asked. Would highly recommend!
- Christian G.
A

Rating
I called
Benton Appliance Services Provider Name Locked
on Saturday, explained the problem. He said he'd be there between 9am and Noon. At 11, my wife called to see if he was coming. Turns out he forgot. He said he'd be there in a half hour, which he was, and given where he came from he essentially grabbed his tool box and the parts and came right over. He was professional as he conducted the repair. Dryer works fine. I would use him again, just make sure to confirm the appointment time.
- Kelvin P.

Appliance Services in Benton, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Choice Home Warranty

1090 King Georges Post Rd

Custom Construction & Remodeling

475 E Court Street - Suite 83
Kankakee

Dwight Maytag Repair

Northbrook Drive
Dwight

East Brooklyn GE Repair

336 Rice Rd East
East Brooklyn

East Kenmore Repair

130 S Lincoln Rd
East Brooklyn

Gardner Frigidaire Repair

207 Liberty Street
Gardner

Gardner GE Repair

219 Liberty Street
Gardner

Gardner Kenmore Repair

202 Depot Street
Gardner

Gardner Maytag Repair

603 North East Street
Gardner

Gardner Whirlpool Repair

315 North Center Street
Gardner

GE Factory Service

1501 South 19th Street
Mattoon

GE Factory Service

2207 West Station Street
Kankakee

GE Factory Service

7555 East Collins Road
Morris

Geek Squad - Best Buy

1584 N STATE ROUTE 50
Bourbonnais

Geek Squad - Best Buy

6020 BROADWAY ST
Quincy

Geek Squad - Best Buy

3193 S VETERANS PKWY
Springfield

Hinckley Frigidaire Repair

116 E Lincoln Hwy
Hinckley

Hinckley GE Repair

120 Maple Street
Hinckley

Hinckley Kenmore Repair

212 West Woodlawn Avenue
Hinckley

Hinckley Maytag Repair

435 East Lincoln Avenue
Hinckley

Hinckley Whirlpool Repair

146 East Lincoln Avenue
Hinckley

His and Hers

Bluford

J & R MECHANICAL

482 E SAINT LOUIS ST
Nashville

Kinsman Frigidaire Repair

100 N Sundown St
Kinsman

Kinsman GE Repair

100 Main St
Kinsman

Kinsman Kenmore Repair

300 Main St
Kinsman

LIGHT BRITE DISTRIBUTING INC

475 E BROADWAY
Trenton

Little Rock GE Repair

160 Little Rock Rd
Little Rock

Little Rock Maytag Repair

16212 Galena Rd
Little Rock

Little Rock Whirlpool Repair

600 Tyler Rd
Little Rock

Mazon Frigidaire Repair

603 East St
603 East St

Mazon GE Repair

602 East St
Mazon

Mazon Maytag Repair

804 Commercial Drive
Mazon

Mazon Whirlpool Repair

606 East Street
Mazon

Mels Professional Electric Corp.

422 N. Dixie HWY
Momence

Minooka Frigidaire Repair

2043 North Ridge Road
Minooka

Minooka GE Repair

2011 Ridge Road
Minooka

Minooka GE Repair

2051 Ridge Road
Minooka

Minooka Whirlpool Repair

2035 Ridge Road
Minooka

RJ Graham Plumbing Inc

9735 W 191st
Mokena

ROSSIN APPLIANCE SVC

8984 Herrin Rd
Johnston City

Sears Hometown Store - Macomb

1325 E Jackson St
Macomb

South Wilmington GE Repair

600 Oak St
South Wilmington

South Wilmington Kenmore Repair

500 Oak St
South Wilmington

South Wilmington Maytag Repair

365 Lake Street
South Wilmington

South Wilmington Whirlpool Repair

125 3rd Avenue
South Wilmington

Spartan HVAC

105 Stewart St
Waltonville

Viking Heating and Cooling

101 Northfield
Normal

Waterman Frigidaire Repair

208 W Lincoln Hwy
Waterman

Waterman GE Repair

190 W Lincoln Hwy
Waterman

Waterman Kenmore Repair

360 East Lincoln Highway
Waterman

Waterman Maytag Repair

7695 Leland Road
Waterman

Waterman Whirlpool Repair

9777 U.S. 30
Waterman
Benton Zip Codes

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