Benton Appliances

in Benton, IL

Sample Reviews

A

Rating
He worked cleanly and efficiently and
had a great attitude.He had come earlier and had charged the 60.00 for visit and then a week later gave me the 60.00 credit towards the 314.00 total to replace the ice maker. I appreciated that I had time to think it over.
- Maria G.
D

Rating
First he tried to convince me it wasn't the fuse, but I knew that wasn't the case. The only reason I didn't replace it myself is that I couldn't easily get to it on my dryer. I had already purchased a fuse for $13 and he told me if I didn't buy his fuse for $50 that he wouldn't make any money. I told him I wasn't paying $50 for a part I had already purchased. He quickly replaced the fuse and then left without reassembling the dryer.
- Karen L.

Benton Appliance Articles

Appliance reviews in Benton

A

Rating
Easy to schedule. called reminder day before and then called later to move the time earlier if I wanted (you bet) with a 2 hour window. Gave PRECISE time he would be there day of service.
On time, professional , HAD the part with him. Completed job in reasonable time, cleaned up, showed me what he did. Told me to call any time with further problems, reviewed guarantee. Took a check, faxed it in from the here.
This washer is 18 years old, works like a champ and first repair, ever. I was very glad to have it repaired instead of a new purchase.
Very good experience

- jane D.
A

Rating
Nick was right on time to repair my dryer. He was one of the few appliance repair places that I found that repaired Samsung appliances. He was great. He diagnosed the problem and presented my options. I decided to have him replace the belt. He took the dryer apart, replaced the belt and put it all back together, as well as tested everything to make sure the dryer was operating correctly. He did all that very efficiently and with great skill. I was impressed! I would definitely recommend him to anyone looking for appliance repair.
- Carol F.
A

Rating
The service call went very well. Bill was very neat in appearance and VERY neat in his work. I had no mess to clean up after he completed the job. Would definitely use his services another time.
- J. Susan S.
A

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Benton Home Appliances Provider Name Locked
was responsive to my call, available to handle the service in a very timely manner, was reliable and professional, and solved the problems effectively at a very reasonable price! I will definitely refer him to others and call him again as needed.
- Catherine B.
A

Rating
I was able to get an appointment scheduled within 24 hours. The service tech called prior to arrival and was well within the time frame I had been given the day before. He was friendly and professional.
The service individual ran diagnostics on my GE microwave to determine what was wrong and how to repair it. He showed me everything he checked and how he came to his diagnosis of needing to repair the master control board. He also shared this would be an expensive repair. He noticed that the microwave was less than a year old and suggested I contact GE to get it repaired for free since it was still under warranty. He did not charge may anything for his time/visit. He indicated since we had used them before that wanted to keep a good relationship with me so I would continue to use them in the future if the need arises. I will definitely use them again!! I was completely wow'd by how he handled my situation.


- KARL C K.
A

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Benton Home Appliances Provider Name Locked
is a real pro and real gentleman. It is hard to beat owner-operator accountability.
Benton Home Appliances Provider Name Locked
figured out two non-obvious problems with the ice maker and burner on the gas
Benton Home Appliances Provider Name Locked
in a VERY cost-effective and responsive manner. I could not recommend
Benton Home Appliances Provider Name Locked
Electric any more strongly. Very reasonably priced and diligent.
- sandra K.
A

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I initially called and left a message which was returned promptly. I was able to make an appointment on the day I needed. He called before arriving and was there on time. He was very efficient and provided a quote. He was able to get the part and have it repaired on the next day. He arrived as scheduled for that too. They even called to do a follow up on Monday to make sure everything was still working and advised me they warranty their work. I was very happy with the service and professionalism. I will use this company again and I will recommend them also.
- Shelly J.
F

Rating
he's a crook - charged us 3 times the list price (at lowe's & home depot) for exact same model of insinkerator disposal and won't give me a receipt for landlord to reimburse us for the parts and services. he said his wife would mail it to us but 1 month later after leaving several messages, still no receipt.
he took advantage of senior citizens living on social security!! he sounds friendly on the phone, was late for his appointments but he did show up to do the work, even gave me stickers and his business cards to contact him in the future. but we will never do business with him again, stay away from
Benton Home Appliances Provider Name Locked
appliances. he claims to fix large and small appliances.
beware -
Benton Home Appliances Provider Name Locked
on-line listings look like he is an approved service representative but he is not. he has skillfully marketed himself to look professional and widely approved. he has 3 phone numbers, different for each website: 808.330-1150, 808.212-9325, 808.518-3006
i joined angie's list just to report this bad experience. shame on you
Benton Home Appliances Provider Name Locked
!!
- kathleen K.
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All Home Appliances in Benton, IL

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Benton Zip Codes

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