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Benton Home Appliances from people just like you.

on Friday afternoon, he answered my call while having lunch with his daughter and set an appointment for the following morning" (Saturday) to come and repair my fridge.
showed up right at the time
said theyd be arriving.
diagnosed the issues I was having with my fridge (cool on the bottom and warm on the top) and replaced the fan that was shot.
was in and out in about 90 minutes and my fridge was back to working less than 24 hours after I had become aware of the issue.

-Gordon C.

"Whenever I turned on the dryer it would squeal for a minute or two until it warmed up. When I saw the deal for a $99 service call that would be applied toward any" repairs, and read the great reviews, I decided that it was finally time to get the dryer fixed.
was very responsive, and worked with me to get the service call scheduled around my availability. He arrived promptly, took pains not to track mud in the house, determined what the problem was, gave me a price for what it would cost to repair (minus the $99), fixed the problem, tested the repair, and provided me with the warranty information. The service was exemplary -- I would not hesitate to use this company again or to recommend them to someone else.

-nancy M.

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Local Articles in Benton

Appliance reviews in Benton


I turned in my request to AHS in January. LAAS did not follow up. I had to call several times to get an appointment, and each time they had trouble finding my paperwork. First appointment was missed due to snow, and to their credit they called to cancel. We rescheduled and the repairman showed up on time. My dishwasher would not duplicate problem and the oven was fine. The Samsung front loading washer had been bouncing like it was out of balance and he was able to duplicate. He never opened up the washer case to look inside but informed me the washer would need new shocks and that parts would need to be ordered and it would take about a week. Next it was determined that what needed repair on my refrigerator was in a sealed area and beyond the scope of his ability and would need to be turned over to Samsung for repair. The man informed me that I would let the fabric softener compartment become clogged and that was causing the drawer to leak. I do not use fabric softener and the tray had leaked from the beginning. He argued with me. I told him I could read and directed him back to the utility room to look. As I said there was nothing in the fabric softener compartment and the only compartment that had anything in it was the bleach compartment because I had tried to do a load. It was NOT clogged. Rude and condescending. After one week I called LAAS only to be told my claim had been denied because the repair was caused by more than normal wear and tear and by overloading the washer. I was livid. I am a single woman who is disabled. There is no way on earth that washer has had more than normal wear and tear nor am I even physically capable of overloading it. The woman with whom I spoke informed me that when the shocks go out it is ALWAYS because of overloading. Incredulous, I asked her had she ever heard of defective parts? She then informed me that when there is twisted and bent metal it is always because of overloading. I then told her he was assuming because he did not see anything inside the washer. He was the reason I was denied and I wanted to complain. He was not honest. Or someone else. Reading other reviews I recognized the pattern and now wonder if it was him or someone else but it was indeed LAAS. I was referred back to AHS and told I could not complain. I would find a video on YouTube and try to do it myself before I would use
Benton Home Appliances Provider Name Locked
. AHS has been contacted, and they are now sending
Benton Home Appliances Provider Name Locked
to appeal LAAS dishonest assessment. Due to multiple counts of what I view as disorganization, rudeness, dishonesty, and as my grandmother would say, pure-d laziness, I would recommend avoiding this company. 3/18/15 update.
Benton Home Appliances Provider Name Locked
was here. There was nothing mechanically or electronically wrong with my washer. It needed to be leveled.
Benton Home Appliances Provider Name Locked
's rude employee cited "bent and twisted metal."
Benton Home Appliances Provider Name Locked
agreed my washer was in pristine condition. These people are rats. P.S. The lack of punctuation or contractions is due to them being converted to a string of numbers and symbols. Please overlook.
- Sherrie P.

Very professional company. The owner was very punctual in calling when he said he would, and scheduling service around my crazy schedule was no problem. The technicians were very polite and competent. When it was discovered I needed a pump, they needed to return to install it, but that was no problem. I thought I had a slight leak under the sink, so they returned again with no hesitation and checked it out. Turned out everything was fine. I would definitely call them again anytime!! Thank you!!
- Frances Z.

It went well. I called on Saturday and got a Monday Appointment. After I did an Internet
Benton Home Appliances Provider Name Locked
I did some troubleshooting and called to tell them what I found. We slipped the appointment one day so they could get the parts.
I had a 1200-1400 appointment window and they arrived within the window and called enroute. They performed the repair in less than 30 minutes.
They found a part which was refurbished and the savings covered the service call costs, so it would have cost the same amount if I did the repair myself.
I based my choice on Angie's List recommendation and it paid off!
- James R.

I got his name from the Jenn Air web site as a certified installer. After doing some research, he is also certified to install Sub-Zero /
Benton Home Appliances Provider Name Locked
, among others. He came on time and with another gentleman. They were both extremely professional and knowledgeable. He made a job I did not want to tackle look easy. He also found a defect on the microwave I was not previously aware of. I would highly recommend him.
- Michael J.

Called after hours and they called me back first thing the next morning. Laid out the costs clearly before we scheduled. Came out quickly. Fixed my cooktop. Didn't have the part in stock to fix my oven - not surprising because my oven is not a commen make/model. Got the part in quickly and promptly called to schedule installation. Tech came back and fixed the oven in just a few minutes. The tech was on-time, professional, and knowledgable both times he was in my home. Will definitely use again.
- Erik D.

Do NOT trust these guys! My dryer went out and I need help. After calling a number I thought was the business and giving my CC thinking this was holding the appointment I was told when the service man showed up that no, that was just a booking agency and they had nothing to do with them! That was the start to this horrible relationship. The tech there then spent approximately 10 minutes and told my wife all was fine it was just a circuit in the dryer that needed replaced.
5 minutes later my wife called me at work and said it's not working again. I called the tech back and he then continued to tell me there's nothing he can do that it was an electrical problem with my electric box. So I paid $55 for the booking agent to find them for me... then gave them a check for $100 and I still have the same problem! They are straight up crooks! i would watch out for them!
- James G.

They were an hour late in arriving. My window was 1-4 pm and they arrived shortly after 5:00 pm. I had to call to see if they were going to be able to come. Turns out they were training a new employee and that was taking more time. If I had known that, or if they had called to say they were running late, it would have been better. Never-the-less, they did a good job once they were here and the cost did not exceed the estimated price. I will call them in the future; they do good work.
- amy L.

Repairman came punctually as promised and diagnosed the problem just listening to the machine's loud racket during spin cycle. It took 2 weeks to get the replacement part. When he returned and replaced the part, the electric control board could not make the machine's motor work. The workman told me I needed a new motor, something I could identify with since in past months I'd had infrequent but short times of making the machine start.
- Joele M.

All Home Appliances in Benton, IL

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

American Family Insurance

111 Lions Drive


16501 Ventura Blvd Ste 500

C&S Flooring Installations

PO BOX 111
De Soto

Dwight Maytag Repair

Northbrook Drive

East Brooklyn GE Repair

336 Rice Rd East
East Brooklyn

East Kenmore Repair

130 S Lincoln Rd
East Brooklyn


8507 E Main St

Gardner Frigidaire Repair

207 Liberty Street

Gardner GE Repair

219 Liberty Street

Gardner Kenmore Repair

202 Depot Street

Gardner Maytag Repair

603 North East Street

Gardner Whirlpool Repair

315 North Center Street

GE Factory Service

1501 South 19th Street

GE Factory Service

2207 West Station Street

GE Factory Service

7555 East Collins Road

Geek Squad - Best Buy


Geek Squad - Best Buy

4401 16th St

Geek Squad - Best Buy


Geek Squad - Best Buy


Geek Squad - Best Buy

1270 E MAIN ST


214 E. Birch



Hays Plumbing Co Inc

7010 Fulton Rd
New Berlin

Hinckley Frigidaire Repair

116 E Lincoln Hwy

Hinckley GE Repair

120 Maple Street

Hinckley Kenmore Repair

212 West Woodlawn Avenue

Hinckley Maytag Repair

435 East Lincoln Avenue

Hinckley Whirlpool Repair

146 East Lincoln Avenue



Kinsman Frigidaire Repair

100 N Sundown St

Kinsman GE Repair

100 Main St

Kinsman Kenmore Repair

300 Main St



Little Rock GE Repair

160 Little Rock Rd
Little Rock

Little Rock Maytag Repair

16212 Galena Rd
Little Rock

Little Rock Whirlpool Repair

600 Tyler Rd
Little Rock

Mazon Frigidaire Repair

603 East St
603 East St

Mazon GE Repair

602 East St

Mazon Maytag Repair

804 Commercial Drive

Mazon Whirlpool Repair

606 East Street

Mels Professional Electric Corp.

422 N. Dixie HWY

Minooka Frigidaire Repair

2043 North Ridge Road

Minooka GE Repair

2011 Ridge Road

Minooka GE Repair

2051 Ridge Road

Minooka Maytag Repair

713 Briarcliff Drive

Minooka Whirlpool Repair

2035 Ridge Road

Mr. Rooter of Dubuque

2616 Van Buren St


Mount Vernon

Renee's Sewing

14850 N. Park Rd.

RepairClinic.com Inc

48600 Michigan Ave

Rescue Link

8880 Ward Pkwy

RJ Graham Plumbing Inc

9735 W. 191st


8984 Herrin Rd
Johnston City

Sears Hometown Store - Macomb

1325 E Jackson St

Selective Cleaning Services

112 McVicker

South Wilmington GE Repair

600 Oak St
South Wilmington

South Wilmington Kenmore Repair

500 Oak St
South Wilmington

South Wilmington Maytag Repair

365 Lake Street
South Wilmington

South Wilmington Whirlpool Repair

125 3rd Avenue
South Wilmington

Spartan HVAC

105 Stewart St

The Appliance Wizard

1203 n van buren

Verlys Pro Moving Labor

210 West Bluff Street

Verocity Investments, LLC

PO BOX 745

Viking Heating and Cooling

101 Northfield

Waterman Frigidaire Repair

208 W Lincoln Hwy

Waterman GE Repair

190 W Lincoln Hwy

Waterman Kenmore Repair

360 East Lincoln Highway

Waterman Maytag Repair

7695 Leland Road

Waterman Whirlpool Repair

9777 U.S. 30

YoHawk Construction and Landscapping

710 E. Main
West Frankfort
Benton Zip Codes

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