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Flooring Installers to Avoid

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Top Rated Flooring Installers

10

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Over 422 reviews for
Hailey Flooring Installers from people just like you.

A
"I don't usually take the time to write reviews of companies I have used. However I received such exceptional service from
that I wanted" to spread the word.
installed my floor originally two years ago. After a few months it started making excessive popping, and crackling sounds. I expected to be told that I was stuck with it. But
, the salesman at LML, went to bat for me with the manufacturer. The claim was denied.
contacted them again and pressed the issue until the manufacturer agreed to cover 100% of the materials!
had his team install one room of the new flooring and discovered that it had the same problem as before.
helped us find a better plank and just finished replacing the flooring in the entire house at no cost to us. This was a two year process and
was there for us the whole way always making sure we were informed and satisfied with what was going on with our case. I truly believe that any other store would have given up a long time ago!!! I also want to brag on
and his team of installers. They were hard-working, courteous, and meticulous. They really paid attention to detail and did an incredible job. I can't recommend
enough. If you want a store that will stand behind what they sell and make it right then you want
!!!

-Byron T.

A
"I can't thank
and
enough for all their support throughout a nightmare situation. In 2006, we bought a modular" home made in 2003. Over a couple years' time we heard loud banging from the attic during high wind gusts. The problem remained undiagnosed despite a couple visits from a local roofer, who eventually suggested we have a structural engineer look at things. It was only when we noticed the roof actually lifting off and slamming down during one
, that we identified the problem enough to even explain it to an engineer. The engineer's solution was remove the entire roof and attic (including trusses) and construct a new stick-built attic from scratch. Luckily, he referred us to
.
met with the town building inspector the engineer and us. He and the inspector thought the engineer's solution was radical and over-expensive. They came up with an alternative plan, to shore up the existing truss system and install hurricane clips. The process was long. Both
and
worked tirelessly on the repairs, and their clean up each day was impeccable. Meanwhile, both the home manufacturer and the on-site assembler had gone out of business. Though we had a home warranty that covered major structural defects, our claim was rejected, and we went to binding arbitration.
testified for over an hour at that hearing, presenting detailed pictorial evidence of gross defects in manufacture and assembly. While working on the roof,
looked at our deck and was suspicious that flashing had not been installed between the
plate and the sill plate. He was right. He removed the deck before a rotted corner-section started spreading (and in the process discovered that there deck piers were just stuck in the ground with no footings!). He repaired the damaged sill plate and affected sheathing.
hardly took a break during the hottest days of the summer!
suggested replacing the deck with a patio (less expense and more permanent). Since the ground slanted down significantly toward the foundation,
re-graded it. Though we had another contractor do the actual patio pour and stamping,
came back for the finish grading and llandscaping. The work was finished in Sept., and before the snow flew this year, the backyard looked almost as good as new. I can't recommend
highly enough.
runs a hard-working, professional and detail focused operation. THANKS A MILLION!!!

-William Barry J.

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Local Articles in Hailey

Bamboo flooring costs less than and duplicates the look of hardwood flooring - and it's more eco-friendly.  (Image courtesy of Angie's List member James M.)

Explore these green options for your new flooring

If you're looking for eco-friendly flooring, research and understand the composition of the flooring, as well as the adhesives, glues and other products used during the installation.

Bamboo flooring costs less than and duplicates the look of hardwood flooring - and it's more eco-friendly.  (Image courtesy of Angie's List member James M.)

Wood floor alternatives

Consumers have many choices beyond traditional hardwood floors, including wood laminate and renewable sources such as bamboo, cork and even leather. Some alternatives look virtually the same as hardwoods.

laminate flooring
Flooring Sales/Installation/Repair, Fitness - Training

If you're planning a home gym, have you thought about the flooring? A safe workout surface can protect your joints. Learn how to choose your best option.

Vinyl plank flooring is a cost-efficient, practical choice for homeowners who don't want to pay for hardwood. (Photo courtesy of Angie's List member Alexandra K. of Wilmington, N.C.)
Flooring Sales/Installation/Repair

Vinyl plank flooring can be a cost-efficient practical choice for active rooms in your home and a worthy, less expensive alternative to hardwood flooring.

2 little dogs in a basket
Flooring Sales/Installation/Repair

Dear Angie: We’re considering luxury vinyl flooring for our kitchen. Is this a good option for a house with pets? — Lynn A., New Milford, Connecticut

Angie's List
Appraisals - Real Estate, Architects & Building Design, Basement Waterproofing, Bathtub Refinishing & Liners, Biohazard Remediation, Builders - Garages/Barns/Sheds, Builders - Homes, Cabinet Making, Cabinet Refacing/Restoration, Carpentry - Unfinished, Carpentry - Woodworking, Carpet Sales/Installation/Repair, Chimney Caps, Chimney Repair, Chimney Sweep, Closets, Concrete - Leveling/Mudjacking, Concrete - Pouring & Repair, Concrete - Stamped & Decorative, Countertops, Deck Maintenance, Decks & Porches, Delivery Service, Dock Building & Repair, Doors, Drywall, Dumpster Service, Electrical, Epoxy Flooring, Excavating, Fireplaces, Floor Cleaning/Polishing/Waxing, Flooring Sales/Installation/Repair, Foundation Repair, Fountains, Garage Doors, Glass & Mirrors, Glass Block, Gutter Cleaning, Gutter Repair & Replacement, Handymen, Hardwood Flooring Sales/Installation/Refinishing, Hauling, Heating & A/C, Home Automation, Hurricane Shutters, Insulation, Land Surveying, Landscaping, Landscaping - Hardscaping & Pavers, Landscaping - Lakefront, Landscaping & Lighting, Lawn & Yard Work, Lawn Fertilization & Treatment, Lawn Irrigation, Lead Testing & Removal, Marble & Granite, Masonry, Mold Testing & Remediation, Moving, Painting - Exterior, Painting - Interior, Pest Control/Exterminating, Plumbing, Plumbing - Drain Cleaning, Pressure Washing, Radon Detection & Reduction, Remodeling - Basements, Remodeling - General, Remodeling - Kitchen & Bathroom, Remodeling - Modular & Mobile Home, Remodeling - Sunrooms & Patio Enclosures, Roof Cleaning, Roof Ice/Snow Removal, Roofing, Screen Repair, Septic Tank, Sewer Cleaning, Siding, Skylights, Stone & Gravel, Structural Engineering, Stucco, Tree Service, TV Service - Cable, TV Service - Satellite, Wallpaper Removal, Wallpapering, Window Cleaning, Window Tinting, Window Treatments, Windows, Windows - Egress, Windows - Safety & Security Film, Wrought Iron

Contractors say homeowners with this trait are the most satisfied with home improvement projects.

Inspiration & Ideas

Macauba Quartzite countertops
new kitchen tile backsplash
fun modern living room
bedroom design
sleek dining room design
kitchen with white granite countertops and stainless steel appliances

Angie's Answers

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From the wall street journal online:

"Etiquette and tipping experts agree that tipping a contractor and his employees isn't expected because contractors offer to do a job for you at a specific price. Any extra money they would want would be built into their bid. Also, it's a business relationship rather than one where they are performing a personal service for you like a waiter or a maid. But if the employees do extra jobs around the house, then experts say it is appropriate to tip a cash amount equivalent to the task; "tip gifts" such as cookies and drinks can count. "The key to tipping is whether or not it was outside the scope of what was normally expected," says Mark Brenner, author of "Tipping for Success!"

My opinion is that a little bit of courtesy (snacks, drinks, expression of appreciation etc.) goes a long way and upon completion of their work you feel compelled by a job well done to offer a little extra in the form of a tip - go for it, but do not feel obligated. 
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Agreed.  If you have existing cracking in porcelain you need to know the cause first.  I don't know of any reputable contractor that would dare install tile over existing tile.  Also, any manufacturer warranties for defects would be null due to improper installation.  Did the contractor offer this solution or did you ask for it?  The mear fact that he is agreeing to or offering it tells me you need to leave this guy for someone who knows what they are talking about before he does only half the job which will have to be redone in the near future, costing you more in the long run.

I get so many calls from customers that were talked into a "cheaper" way to do something only to find the work very sub-par.  The sad part is they are out the money they spent in the first place along with the additional amount I have to charge just to undo what the first contractor did before I can do it right.  This floor could end up costing you double what it should if it's not done right.

Todd Shell
Todd's Home Services
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Flooring reviews in Hailey

B

Rating
Salesman helped me pick out everything I needed and wanted plus solved some of the problems related to cats and their smell with the new paint. Everything went well and quickly except the grout in the living room and hall way deteriorated quickly and developed some holes. They had to come and re grout ti but now it is perfect. I love the floor and new doors and plan to have them do other work. They financed the work for one year same as cash which was a big help.
- KARENE S.
D

Rating
We waited a month after an initial order for their "BEST Staining CREW" however the results of that work product were quite different. We are certain they did not take the "standard of care" required. The crew lacked a basic understanding of QA- Quality Assurance and QC-Quality Control. They seemed in a hurry to flip at two day job in just one. We sensed a poor attitude as they kept a loud Spanish radio station going over my preferences for watching ESPN college football game day and later some games. They did not keep the front door closed as repeatedly requested in efforts to keep out hot moist air and the pets. Their work ethic and mindset was more that of a crew working on a job site of a house under construction, not occupied. They rushed to put a sealer over the stain in all areas. After the sealer dried we discovered "grit" in the top coat. We also later discovered damages from power sanding which left deep gouges and other surface
Hailey Flooring Installers Provider Name Locked
along the vertical wall board and the painted stair faces
Hailey Flooring Installers Provider Name Locked
by blue tape.
Process wise apparently they wiped the stained finish with cloth rags and alcohol. They did not use a "tack cloth" for the final wipe that would have ensured a grit and dust free surface before applying the sealer coat. The Corporate Owner did send another crew to repair the damages. The stair surfaces were finally lightly re-sanded, tack cloth wiped and treated properly with the sealer. However this crew also missed removing all blue tape which revealed more power sander damages mentioned. The Corporate Owner we think has good intentions but their crews lack proper training and common customer courtesies. The Owner should have a QA/QC inspection process as a follow-on with subject matter experts. As a result of damages we spent an additional $400 hiring an "Angie's List A Player Painter" who fixed everything properly.
- JB C.
A

Rating
Hailey Flooring Installers Provider Name Locked
and his team were great.
The basement of our 1957 rambler was slightly flooded in the spring of 2014, the result of heavy rains following significant snowmelt. As a result, we had portions of the carpet replaced in June. Then in October, my wife was offered a job in
Hailey Flooring Installers Provider Name Locked
, NC, so we had to quickly get the house on the
Hailey Flooring Installers Provider Name Locked
. The individual who had installed the carpet in June was not available in time, so I began searching. Having a difficult time finding someone willing to use the carpet that we had leftover from the original job, I fortunately discovered
Hailey Flooring Installers Provider Name Locked
. Within an hour,
Hailey Flooring Installers Provider Name Locked
had called me back and agreed to work with the carpet already purchased. He was there later that day to give a quote and suggest the carpet we should use for the majority of the job (the original portions made up a relatively small amount of the area).
Due to other jobs we were having done around the home, I needed to twice reschedule. In each instance,
Hailey Flooring Installers Provider Name Locked
responded quickly and was willing to accommodate us. The two-man crew that arrived at the house was friendly, efficient, extremely detail oriented, and thorough.
Hailey Flooring Installers Provider Name Locked
also dropped by during the initial stage of the job, and in typical fashion was friendly and professional. The job took all day to complete, which was well worth it, as the final result was nothing short of perfection.
I'm someone who believes in the notion that you get what you pay for. There are other carpet installation companies around who may be lower in price - though
Hailey Flooring Installers Provider Name Locked
is far from expensive - however, I can't imagine anyone being this thorough and quality-oriented. Furthermore, responsiveness goes a long way with earning my respect and satisfaction, and the level of
Hailey Flooring Installers Provider Name Locked
responsiveness is about as high as you can get.
If you want your floor covering job done right the first time, use these guys. I'm honored to recommend them.

- lisa S.
N

Rating
At
Hailey Flooring Installers Provider Name Locked
Service office they provided a wide variety of carpet samples and selections. They were helpful in explaining carpet
qualities, answering our questions and allowing us to select the carpet we wanted for our home.

They removed and disposed of the old carpet, then installed the new carpet installation in our living room, bedrooms and stairway.
With a piece of remaining carpet we made an extra request to install it at the entry to our basement. They were able to do this for us.

Upon removing the old kitchen linoleum floor, they noted several dips, low spots in the floor and corrected this prior to installing the new tile floor.

We enjoy our carpet and tile floors and love the look it gives our home.
- Rachel B.
F

Rating
I completed the online form for a carpet installation. I needed the installation in two homes, but I couldn't indicate this on the form so I contacted their customer service. She completed the information for me and said it would be up to the installer but shouldn't be a problem. On the day that they were supposed to arrive, I had not received a confirmation so I called them. The rep I spoke with told me that I had not asked for a confirmation (which I thought that I had) and when I asked about the second property she said the first rep did not enter the information in the right area, so they didn't know if the technician could do that or not. They said that the technician reviews the information, so I said surely he saw it somewhere on the form. Anyhow, the rep contacted the technician and was informed that he was with a customer and couldn't ask about the other property but would be at my other location within a half hour. So I rushed out the door to make sure that I was there in case he arrived early. As I was driving there, I received a call. When I pulled into the other property I called back only to find out that the technician was going to now arrive 30 minutes OUTSIDE my 2 hour window. I was upset that I had rushed over since the other property. I asked if they could check if he would be able to do both estimates and then after they contacted him they told me he was having car trouble and wouldn't be able to come at all. They offered me $50 to reschedule, but I explained I was angry and couldn't answer them at the moment. A few days later I was called and when I relayed the circumstances to the rep, she apologized and offered $150 to reschedule and offered a new technician. I agreed. I also asked for a call before they were arriving so I could make sure I was at the right address for them. I came home early to meet them and waited. About 30 minutes before the end of my window, I contacted customer service. They reached out to the technician and he was across town and wasn't sure when he would make it there. I, admittedly, was furious and told the rep to check the notes on my account. He said he was aware and apologized and asked if I wanted the technician to come or to reschedule. I told him I knew I would never reschedule. I said that the tech could call me when he was on his way and I would let him know if I wanted him to come or not because I wasn't going to put the whole evening on hold for him. The next call I received was that the tech was outside my property which was about 8:30 that night. So I rushed over there and met with him. He explained to me that he had informed him manager before our time window that he was across town and that his manager needed to send someone else. He even showed me the text messages to prove it. I felt bad for him and explained that I understand it wasn't his fault and I was just upset with the lack of respect for our time that his company seemed to have. We came back to my other property and he showed samples. I explained to him the other property was to be a rental property and I didn't want to put high quality carpet in there. He of course showed me the high quality carpet. Then the next highest quality carpet. Then the sales tactics. What a deal, I won't charge you sales tax and it will save you a ton even though before I showed you the price per month without that. He even calculated like 400 sqft of waste, which talking to other carpet people seemed like a high amount to them and they said average was 10%. I told him that I needed him to email me the quote so that we could compare them and that my husband and I needed to pray and discuss the options. He pulled the, your best price will be
Hailey Flooring Installers Provider Name Locked
, tactic. Then when I was firm in my decision he decided to show me the builder's grade option that I asked for in the beginning. I still stuck with our decision to have the quote emailed and to wait for an answer. I even confirmed that he had my email address and he said yes. His body language showed that he was either tired (which he told us he lives on the same side of town of the job that he came from which is about an hour plus away, and at this point it was around 10pm) or just mad that I didn't say yes to the high quality carpet and be done with it. Oh, and the contract. He kept trying to get me just to sign the contract. He told me that I could cancel anytime before the installation. I asked to see the contract. It is an Empire specific form which states I have 3 days from the above date to cancel. He said that it says that, but really it is anytime and they don't fill out the above date. I told him if that is the case, then it should say what he says because it wasn't a generic form and Empire should put I can cancel anytime before installation because he could put any date in there at anytime. I was not comfortable with that, so I repeated myself that we would just take the emailed quote. I guess after that he was done because he got up and packed his stuff up. He turned and walked to the door. I never heard him say anything like thank you, good bye, nothing. My daughter even made the comment that I must've made him mad because his face when we left. A few days passed and I still hadn't seen his quote. I contacted the customer service rep and explained to her the circumstances. She contacted the technician. She didn't seem to care about the quality of care that we received. Then she told me that the tech didn't have the ability to email from his tablet and that she could just tell me what I needed to know and did I want to schedule an installation. I told her I didn't believe that the information was going to do me any good because I saw no reason that I would be needing their services. BEWARE!
- Shannon P.
A

Rating
What set
Hailey Flooring Installers Provider Name Locked
apart from other laminate installers was the very professional install job They put a lot of time and effort into properly prepping the slab before installing the floors. Because they "floated" the slab the laminate butt up even with the existing time and there was no need for the use of transition pieces. Some transitional pieces I have seen used in others home could be considered trip hazards.
The install crew was very polite, professional, neat and fast. They even offered to help me move my furniture back into place when they were done.
I was very happy with all aspects of the job and will use
Hailey Flooring Installers Provider Name Locked
again when I am ready to do the bedrooms.
- Rebecca M.
F

Rating
Was to arrive in an 8 to 10 AM window, but did not appear and did not call. We called the company shortly after 10 and explained we'd be available only until 10:30. After waiting until 10:30 without any communication from
Hailey Flooring Installers Provider Name Locked
we called and cancelled the appointment and the job.
- DAVID R H.
N

Rating
Excellent! Initial consultation at no charge Punctual & professional Flexible: When I had to change quantity & type of materials, they changed order at no charge When scope of work changed due to change in subfloor, they altered their schedule w no notice & no complaints A high quality, trustworthy, family-owned & operated business. Highly recommended. 5 stars!
- Michelle O.

All Flooring Installers in Hailey, ID

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

barry carlton

2029 chippewa
Boise

Beams Flooring America

1475 ELM ST N
Twin Falls

Budget Flooring

4528 W Craig Rd

Cahaba Scapes

2130 11th avenue north

CLAUDE BROWNS HOME FURNISHINGS

202 MAIN AVE S
Twin Falls

Color Your Carpet

9733 Elaine Rd.

Dillabaugh's Flooring America

797 S 12TH ST
Payette

DirectBuy of Indianapolis

8450 Westfield Blvd

Exquisite Designs

47332 Sterdley Falls

Franklin Building Supply

1951 Flandro Dr
Pocatello

Gateway Floors

1321 S. Hwy 30
Heyburn

iCork Floor

20612 84th Ave S

Idaho Carpet

305 Shoshone St S
Twin Falls

J & J Construction

420 Wilson Ave
Blackfoot

Lynn Schofield Wood Floors LLC

788 E 1200 N
Shelley

Magic Valley Carpet

613 D St
Rupert

McCall Custom Flooring

1305 Ponderosa St
Mccall

My Odd Job Handyman

10248 COLORADO RD

Newt Construction LLC

6462 W Broadway St
Idaho Falls

Richardson Bros. Hardwood LLC

240 S. Cole Rd
Boise

ROCKY MOUNTAIN EXTERIORS

44 Bush Ave.
Malad City

RUG RAT FLOORING INC

212 E CHUBBUCK RD
Chubbuck

STEWART HARDWOOD FLOORS

111 E MYRTLE ST
Hailey

Stromberg Moore Hardwoods

720 N. Main Street, Unit B
Bellevue

The Hardwood Store

250 W. Miles Ave
Hayden

TOOL TIME HOME IMPROVEMENT

18165 CONSTITUTION AVENUE

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