Sample Reviews

A

Rating
i had never been in
Coeur D Alene Discount Appliances Provider Name Locked
and the first time experience was very good. I went on a saturday and wonderful fresh cooked food was being served. my salesperson was
Coeur D Alene Discount Appliances Provider Name Locked
and he did a great job of listening to what i wanted for a washing machine and then took me to the two choices that he thought suited my needs the best. one machine was a GE, which is what i had previously bought from Nebraska Furniture and it broke 6 years later, no repair could fix it. the second machine, a speed queen, really impressed me and that is what i bought.
Coeur D Alene Discount Appliances Provider Name Locked
was knowledgeable, personable and professional and made the experience extra special. no pressure was used on me and he had tons of patience. i also talked to
Coeur D Alene Discount Appliances Provider Name Locked
in the delivery dept., and
Coeur D Alene Discount Appliances Provider Name Locked
and rich delivered the washer on time with no problems. all 3 were pleasant, considerate and professional. one month later, i had a minor problem with the washer leaving soap scum around the top of the tub and called the service dept. i did not get the names of the woman who made my appointment or the man that i spoke with on the day of service, but both were extremely helpful and returned my phone calls in a very timely manner. the service man who came to my house,
Coeur D Alene Discount Appliances Provider Name Locked
, was the most patient of all, because i was having a very bad day and he still remained very pleasant to me and solved the problem.
From the friendly atmosphere of the showroom, the ease of the delivery, the caring of the service dept......no complaints what so ever.....only thumbs up. oh yes, the price of the machine was the best too and i compared it to everyone else who sells speed queen in greater k.c. and even some small outskirting towns. but again, i really have to thank
Coeur D Alene Discount Appliances Provider Name Locked
who did the best job ever as a salesperson with such knowledge and ease. i will be back to buy more appliances
- Maria A.
F

Rating
My refrigerator went on the blink on Aug 12, 2014. It was under warranty so I called the company first. They gave me Seilers name and told me to call them. I did this at 8:30 am. They told me they hadn't heard from the manufacturer yet to call back. I called the manufacturer and told them what Seilers told me. The lady conferenced call to Seilers and told them what needed to be done. fter the conference call, I waited for 4 hours and called them to see when they were coming up to fix the refrigerator. The
Coeur D Alene Discount Appliances Provider Name Locked
that answered the phone said they would be up to take care of the problem that afternoon. They never showed. I called the next 3 days and would always get the same answer but they would never show. I even called and asked them if they knew how to get to my place....which is less than a mile from their store. Once again, they said they would be right up. It has now been 12 days since the first call and they still have not called or come to fix the refrigerator. I finally had to get someone else to fix it.
- GAYLE L.
F

Rating
We purchased $3000.00 in kitchen appliances from our Waxhaw NC
Coeur D Alene Discount Appliances Provider Name Locked
. The worst experience ever!! Will never do this again especially after dealing with store manager
Coeur D Alene Discount Appliances Provider Name Locked
. First installers they sent quit job when they arrived at our house to find
Coeur D Alene Discount Appliances Provider Name Locked
only had delivered one appliance and not the other 2. Mr
Coeur D Alene Discount Appliances Provider Name Locked
cursed
Coeur D Alene Discount Appliances Provider Name Locked
and said they do this all the GD time, said he quit. He would never install for
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again. Threw his clipboard in truck and left our home. Second installers sent installed dishwasher and microwave but could not figure out how to remove our old
Coeur D Alene Discount Appliances Provider Name Locked
that
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had originally installed. He asked my husband to sign a release form that released him from any damages to
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or our hardwood floors if he had to "rip" it out. My husband would not sign consent so he left. He said that he installed stoves for years and could not get this one out. Manager
Coeur D Alene Discount Appliances Provider Name Locked
told me that all customers have to sign release before installers will begin work. Please tell me why installer installed dishwasher and microwave without signed consent. He only wanted a signature when he could not get
Coeur D Alene Discount Appliances Provider Name Locked
out. I had
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Mechanical out Saturday night and
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was removed in 30 minutes! The owners manual clearly showed the 4 anti tip screws had to be loosened from my counter tops underneath the glass top.
Coeur D Alene Discount Appliances Provider Name Locked
, store manager told me that
Coeur D Alene Discount Appliances Provider Name Locked
would have never install the anti tip screws previously because
Coeur D Alene Discount Appliances Provider Name Locked
is not allowed to screw in anything into counters or cabinets...however the
Coeur D Alene Discount Appliances Provider Name Locked
installer tonight that installed microwave and dishwasher drilled holes and attached the microwave and dishwasher to BOTH of my cabinets and underside of my countertops?? Store manager was angered that he had to call me at home after his shift had ended. I had him on speaker phone while another
Coeur D Alene Discount Appliances Provider Name Locked
employee from a different store listened to him speak with me. She has worked for
Coeur D Alene Discount Appliances Provider Name Locked
for over 16 years was appalled as to how he spoke to me. He even stated he would call the
Coeur D Alene Discount Appliances Provider Name Locked
CPU Sunday morning so my complaint would not matter! I told him I was promised a $300 rebate but later found out it was in
Coeur D Alene Discount Appliances Provider Name Locked
gift cards and I would like to exchange them out for the cash because I do not intend to go back to
Coeur D Alene Discount Appliances Provider Name Locked
and that I could use that to money to pay for
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Mechanicals services because he had declined to take care of that bill for us. He said he could not do that.
Coeur D Alene Discount Appliances Provider Name Locked
employee from Mooresville location who was listening to our call said it
Coeur D Alene Discount Appliances Provider Name Locked
policy and that it is the managers discretion to cash out gift cards and that he certainly could have done that for us.
Coeur D Alene Discount Appliances Provider Name Locked
from Waxhaw stated that he went above his call of duty to get me and my husband a Saturday install and that since the original installers arrived and quit he had to pay a $200 emergency service fee to have second installers come to complete job. After all of this I still was left with old range not removed and a $2000 range sitting on my front porch and
Coeur D Alene Discount Appliances Provider Name Locked
telling me I would have to wait until Monday for
Coeur D Alene Discount Appliances Provider Name Locked
to try to see what he could do. And that since I wasn't charged for an install he did not have to complete it.
Coeur D Alene Discount Appliances Provider Name Locked
who sold me the appliances at
Coeur D Alene Discount Appliances Provider Name Locked
said since it was a plug in unit there was NOT an installation charge. I would only have to pay for a new power cord. UNBELIEVABLE! And
Coeur D Alene Discount Appliances Provider Name Locked
was angry because I cursed his store manager because she told me that she could not reach him after hours! I own and run a multi million dollar business and my staff can reach me 24-7. After calling
Coeur D Alene Discount Appliances Provider Name Locked
(shift manager) back three times Sat night each time she said she could not reach
Coeur D Alene Discount Appliances Provider Name Locked
she finally miraculously reached him! WOULD ANYONE IN THEIR RIGHT MIND NOT BE ANGRY AT THIS POINT???? I have documented this entire process that began last Sunday until today along with pictures every step of the way. I would hope this would be of some concern to
Coeur D Alene Discount Appliances Provider Name Locked
Corporate of how these store managers think they can sweep what they would call a problem customer under the rug.
I have emailed this complaint over to you all via email and also through the contact portion of your website and Instagram and Twitter. This will also be forwarded to the BBB Monday morning as well as Angie's List. My friend who has worked for another
Coeur D Alene Discount Appliances Provider Name Locked
location for over 16 years urged me to call
Coeur D Alene Discount Appliances Provider Name Locked
CPU Monday morning regardless of what
Coeur D Alene Discount Appliances Provider Name Locked
said. That she could not believe how she heard him speak to me over speaker phone Saturday night. I paid the gentlemen to install my
Coeur D Alene Discount Appliances Provider Name Locked
for me Saturday night. How embarrassing for them to hear the store manager speaking to me the way he did. And to think we had an estimate for
Coeur D Alene Discount Appliances Provider Name Locked
to do all of our flooring in our mountain house? Also all week last week
Coeur D Alene Discount Appliances Provider Name Locked
called two times tying to deliver appliances to my home on Wednesday for install. I kept telling delivery services that
Coeur D Alene Discount Appliances Provider Name Locked
had changed my installation from Thursday to Saturday. Well that was all a surprise to them because they were never told. Lots of miss communication going on at this
Coeur D Alene Discount Appliances Provider Name Locked
.
- janna B.
F

Rating
Refrigerator was installed courteously on Saturday. On Wednesday, we noticed drawers were frozen. We called and were told to set the thermostat to 41 degrees, rather than the factory suggested default of 37, but the bottom drawer still froze, and the milk on the top ship was not cold enough. I bought a refrigerator thermometer, and the bottom drawer read under 30. I had 3 service calls over the next 3 weeks or so, including one sent directly from Whirlpool, but a lot of suggestions, but no fixes. Swift then tried to tell me that the bottom drawer was designed to be that cold, and I said that that would be not acceptable. The owner said that she would call Whirlpool for a resolution. The next two months were spent by my being ignored, phone calls not being returned, etc. Maybe they thought that being a senior citizen I would give up and go away. Even after I said I was going to go on Angie's List, I still got no response. So, here we are.
- Norbert F.
D

Rating
Purchase was great. Good selection. Sales people were knowledgeable and helpful.
Delivery was bad.
- The first delivery came without the bases. The delivery people were unprofessional and rude.
- The second delivery they showed up two hours early. We were not there so they got the neighbor to open the door for them and put the dirty boxes on our carpet in the front room. They did not install them, did not call us and left. We had to clean the carpet afterwards.
- We paid another firm to install the bases rather than take the
Coeur D Alene Discount Appliances Provider Name Locked
of having these people come back to our house.
I understand Pacific has been purchased by Best Buy. We picked Pacific due to the great reviews on Angies List. I'm hopeful that we are the exception but fear their quality has dropped off as Best Buy shuts them down.
If you have received product from Pacific after
Coeur D Alene Discount Appliances Provider Name Locked
2014 please comment to let others know. I would hate to have others go through the pain and suffering we experienced from the delivery personnel (I'm not providing full detail as no one would believe the full story actually happened). On the other hand I wouldn't want my bad experience to hurt Pacific if it was truly the exception and not the
Coeur D Alene Discount Appliances Provider Name Locked
.
- Fred C.
A

Rating
I am from out of town and needed a new washing machine for my elderly mother's home in West Palm Beach, decided to give
Coeur D Alene Discount Appliances Provider Name Locked
a try due to the good reviews and because they are local. It was a very pleasant and easy transaction, I described what I was looking for, they gave me some options to look at and I got just what I was looking for, in and out in no time at all. I was only in town for two days, Friday and Saturday. The next day they gave me a window of 11am to 2pm for delivery and installation. They arrived at 10:55 am, removed and hauled away the old machine and installed the new one very quickly. They will definitely be my choice when my mom's fridge or
Coeur D Alene Discount Appliances Provider Name Locked
breaks.
- Robert R.
F

Rating
Someone from the company left a message at 2 pm that they had been trying to call me all day. They had not. My repair window to wait on someone to show up at my house was 8 am - 12 pm. No one apologized; no one called.
- Terence S.
A

Rating
This review is long overdue. I had purchased a subzero fridge,
Coeur D Alene Discount Appliances Provider Name Locked
oven,
Coeur D Alene Discount Appliances Provider Name Locked
dishwasher, ventahood for a kitchen renovation and also a summit fridge and frigidaire dishwasher for a kitchenette in october of 2013. I worked with
Coeur D Alene Discount Appliances Provider Name Locked
and would highly recommend him. He was attentive and worked with me on pricing. If something was not within my budget, he was very good about offering alternative models/ makes. He knew his products well. And the customer service did not end with just the delivery. When I had parts missing from my
Coeur D Alene Discount Appliances Provider Name Locked
dishwasher, he went out of his way to make sure the parts got delivered quickly. Also during installation of my hood,
Coeur D Alene Discount Appliances Provider Name Locked
made a special trip out to coordinate the specifics of my ventahood install with my contractor. 8 months later, i had called about a summit dishwasher warranty and he quickly returned my call. i was missing proof of delivery and he faxed it directly to the repair company. I did not have this same level of service with all of my contractors and tradespeople, so when you recognize a superior level of service, you want to share it.
- Sandra K.
A

Rating
Our boiler broke in the middle of winter. We were extremely fortunate that
Coeur D Alene Discount Appliances Provider Name Locked
was available to come to our rescue. He was punctual and professional and the work was completed in a timely manner. He was considerate to maintain a clean work environment. The price he quoted was the price we payed. He even serviced our AC units. I was so pleased with his service that I referred him to 2 other families for boiler and AC maintenance. I was even more pleased that they had similar pleasant experiences. Thanks
Coeur D Alene Discount Appliances Provider Name Locked
.
- Erica D.
A

Rating
my central ac broke down on one of the hottest day in the summer I called and he ask me to check my breaker and various of other things after all failed he came out and let me know my compressor had a short to ground meaning I need a new one then I explained to him we lived here for 20 years with no issue then I dicided to upgrade my system since its so old and
Coeur D Alene Discount Appliances Provider Name Locked
explained the life spand of hvac system is 15 years thanks
Coeur D Alene Discount Appliances Provider Name Locked

- Chontrelle S.
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All Discount Appliances in Coeur D Alene, ID

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

DrinkFromTheRock.com

7181 Eagles Perch Dr
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Falco's Fireplace & Spa

9310 E Sprague Ave
Spokane, WA

FRED'S APPLIANCE

255 W APPLEWAY AVE
Coeur D Alene, ID

Fred's Appliance Spokane

2525 N Monroe St
Spokane, WA

Home Depot Inc

5617 E Sprague Ave
Spokane, WA

J & J Plumbing & Heating

3515 N Beige St
Spokane, WA

Jeffrey's Appliance Service Inc

111 N Vista Rd
Spokane, WA

KNIGHTS KITCHENS AND BATHS

6712 N. PITTSBURG
Spokane, WA

The Stove Guy

808 E Tudor Ct
Spokane, WA

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