Carpet Installation reviews in Boise

A

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We found
Boise Carpet Installers Provider Name Locked
on Angie's List, and even though the Federal Way location was not as highly rated as the Fairview location, we trusted their reputation enough to go get an estimate. I first went to the location to explain our project and started working with Vikky Green. She was professional and extremely friendly, even helping to distract my two young children who were with me by showing them a movie while we talked. I explained how we wanted new flooring in our kitchen/dining area and master bath, but that we may possibly be putting our house on the
Boise Carpet Installers Provider Name Locked
soon (waiting on an out-of-state job offer), and so may also want the rest of the house re-carpeted as well. She showed me some options, pointing out pros and cons of each, and discussing how they might affect resale value. We made an appointment for her to come out for an estimate later that week. She came out on time to measure the areas we wanted done, and also took measurements for carpet to put on file. Our estimate was ready the next day, and my husband and I were able to come out and finish picking our materials and finalize the estimate. We were told the vinyl would take one day and the hardwood would take another day. Vikky gave us an estimated time for installation (early the following week) and said she would confirm the dates by phone the following day. We got the confirmation call the next day and were ready for installation the following week.

Boise Carpet Installers Provider Name Locked
hires out contractors for installation and the vinyl installer came first. He completed the job in the one day and everything looked great. After he left, we discovered a small bubble in one corner of the room. We called Vikky and she called the installer back to fix it the next day. She also called to check after he left to be sure it was taken care of.

The following day was the hardwood installation and the installers were awesome! (I believe they were "JJ's Hardwood and Flooring" or something like that, but I couldn't find any business contact for them). There was some indecision on our part as to which way the floor boards should run, and the crew discussed my options with me and made suggestions before installing and they were totally right! The floor looks incredible. Again, the job was done in a single day and they were total professionals. Two minor hiccups happened here: 1. The quarter-round for around the cabinets in the kitchen was not included with the flooring order. The installers called Vikky who found the error, apologized, and said it would be out as soon as it came in. 2. The height of the wood raised the level of our floor enough so that our refrigerator no longer fit under the cabinetry. Vikky called one of the
Boise Carpet Installers Provider Name Locked
cabinetry workers to come out, carefully remove the offending cabinets, and mill them down 1/8" (at our house) to allow the refrigerator to fit back in - at no extra charge to us. The whole thing took less than one half hour.

It was during this time that we got the out-of-state job offer we thought may come through, and began making preparations to put our house on the
Boise Carpet Installers Provider Name Locked
. We visited Vikky again and she helped us choose a good but economical carpet and corresponding pad that would go in the rest of the house. We put down a deposit to hold our carpet (from their Outlet store on site), then said we would call her when we were ready for installation. Once we had hired our moving company, we had a two day window in which to have the carpet installed before the realtor took over. Scheduling two weeks out, Vikky was able to accommodate our schedule and the installation was completed in less than a day, thanks to the professionalism of the installation crew and the fact that our house was completely empty while we prepared to move out. Vikky also made the quarter-round available for that same day, and the installation crew took care of that as well. The finished product was perfect.

Re-flooring our house was a daunting effort, coupled with a job-
Boise Carpet Installers Provider Name Locked
and out-of-state move.
Boise Carpet Installers Provider Name Locked
and Vikky Green helped make this a smooth part of our move and last few weeks in our beloved house. Our scheduling was taken into account and all work was completed on time and exactly according to the estimate. Even with the slight delay on the finishing (quarter-round), we were not inconvenienced in any way.
- Sondra K.
B

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The installers were great. They came in and did their job as scheduled. They were very professional and respectful. The sales end was disappointing due to lack of follow through and poor communication.
- Susan H.
A

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Got great advice from
Boise Carpet Installers Provider Name Locked
and Interiors about the most tasteful and aesthetically pleasing carpet. Installation looks perfect. Very prompt, friendly and professional. No problems. The new carpet looks great!
- Mark S.
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Boise Carpet Installers Provider Name Locked
was extremely professional in every respect. The screen door looks beautiful and really adds to the overall beauty of my home . I received several quotes and
Boise Carpet Installers Provider Name Locked
was in line with everyone else in his pricing. I could not be more pleased with my new door and look forward to working with
Boise Carpet Installers Provider Name Locked
on future projects.
- Kelley T.
C

Rating
I read the good reviews about this company on Angie's list and also got a referral for a particular salesperson in the company from contractor whose opinion I respected. Things began to go wrong when I didn't ask for the salesperson who was recommended to me. I talked to the person who answered the phone as I thought service from such a highly recommended company would be the same regardless of who I talked to for the estimate. We had a brief conversation during which I told him that I needed an estimate for my insurance company. That an old hot water heater had leaked and the water worked its way through the adjoining wall into a carpeted room. As we didn't realize it, by the time we discovered the problem the carpet was ruined. I filed a claim with the insurance company and set about to get a couple of estimates. The salesperson said he had to get to his desk to his calendar so we could make the appointment for him to come over and take measurements and he would call me back in 10-15 minutes. 3 hours later he called. We made the appointment for that evening . 20 minutes before the appointment he called to say he couldn't make it and we rescheduled for the next morning. He was here at the appointed time, was professional and polite in his manner. He took measurements and we discussed possibilities for replacement...carpet, tile, vinyl, etc. I discovered later that he apparently is not up on the latest flooring types that might be appropriate for that room and that there are better choices than he presented to me. He left promising to send the estimate to me by the next day. I waited 2 days and through the weekend. Monday, no estimate. On Tuesday I called. He said he thought he had sent that out and that he would drop it by the house that evening after work. He made good on that promise. However, when I looked at the estimate it was approximately $200 different than he had mentioned to me verbally. When I asked him about it he told me that if I looked at the figures I would see that it was about what he had said per square foot, and left. So I worked the figures the best I could (I'm still not sure if I understand what he meant) and it still didn't seem to work out the way he saw it. Bottom line was this all was very negative for me and I have since hired a different company to do the work and am having a positive experience which I will report on when the job is complete.
- Sharon W.
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Boise Carpet Installers Provider Name Locked
arrived on time (actually a few minutes early), quickly carpeted our room, and cleaned up after himself, all while trying to keep relatively quiet since our baby was sleeping. He was very professional and we love our new carpet.
- Michelle & Karl S.
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Boise Carpet Installers Provider Name Locked
came the next day after I called. I had a Kitchen drawer which wouldn't close properly. In addition, the rollers and tracks were not level.He took the drawer home to fix and repaired it very well in an agreed length of time. His charge was very reasonable. I have had him do some work in the past which was also excellent. I would use him again.
- juliana H.
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We needed 2 additional area rugs for our home. We stumbled upon
Boise Carpet Installers Provider Name Locked
downtown
Boise Carpet Installers Provider Name Locked
and couldn't be happier with the help we received and the carpets they ordered for us.
Boise Carpet Installers Provider Name Locked
and
Boise Carpet Installers Provider Name Locked
worked hard to find carpets the right size and color. The carpets were special ordered from catalogs. After buying and returning carpets from Pottery Barn and a disappointing experience with a large flooring company in town, it was refreshing to receive such wonderful assistance from Artisan. The carpets were delivered to our home and placed by the salesperson. The cost was reasonable when compared to Pottery Barn and Crate and Barrel.
- Barbara M.
C

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Saleswoman was very helpful and engaging but gentleman who assisted with loading the carpet was rude.
Boise Carpet Installers Provider Name Locked
did not deliver the carpet. We had to pick it up and had limited use of our son in law's pick up so could not pick it up until 5:30 pm which was close to closing time for the store. The gentleman seemed very irritated and cursory. In addition to the rudeness, the carpet pad was not cut to size and it took my husband 2 days to cut it with scissors. We later purchased 2 more area rugs from Artisan carpets downtown
Boise Carpet Installers Provider Name Locked
. Not only were the pads cut to the right size but the rugs were delivered and laid down by the salesperson. The service between these 2 businesses was like night and day.
- Barbara M.
A

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I called
Boise Carpet Installers Provider Name Locked
because I had worked extensively with them in the past, both for clients and myself. They had kept a piece of carpet left over from a previous job of mine that was big enough for the room. They had stored the carpet for me for 3 years.
They came the day after I contacted them and measured the room that needed the carpet replaced. They then came the next working day to rip out the old commercial carpet and install the pad and new carpet. They also stretched the carpet that needed stretching. So they were extremely responsive.
The carpet in the master bedroom looked so much better after
Boise Carpet Installers Provider Name Locked
stretched it. It is typical of carpet to become stretched out and ripple after several years.
The new carpet looked great. They also vacuumed up all the lint and carpet pieces and took away the old stuff. Everything was tidy. There are some companies that don't vacuum after installation and it looks very messy. They also sent me a bill rather than asking for payment the same day.
Boise Carpet Installers Provider Name Locked
and
Boise Carpet Installers Provider Name Locked
do an excellent job and I wouldn't hesitate to use them again.
- Karan A.
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All Carpet Installers in Boise, ID

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1800REMODEL

5850 West Third St.
Los Angeles, CA

A Better Way To Clean

10717 W Fairview Ave
Boise, ID

A Plus Carpet Care

2271 S. Longmont Ave
Boise, ID

A+ Carpet Cleaning

2885 NW 111th Ct.
Portland, OR

ADVANCED CARPET INSTALLATION

6336 W CONTRACTORS ST
Boise, ID

Alert Carpet Cleaning LLC

2634 Wagon Wheel Rd
Nampa, ID

All Seasons Carpet Cleaning

1283 west hitchcock st
Meridian, ID

Alliance Flooring Services

590 McGregor Dr
Boise, ID

Architectural Surfaces of Idaho Inc

10355 W Glen Ellyn Ct
Boise, ID

barry carlton

2029 chippewa
Boise, ID

BOISE INTERIORS

10003 CROWN DR
Boise, ID

Brett Parker

27348 Hop Rd
Caldwell, ID

Brilliant Services LLC

200 E 45th St
Boise, ID

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Capital Mobile Home Service

9382 Maple Hill Dr
Boise, ID

CARPET MASTERS

9911 W FAIRVIEW AVE
Boise, ID

CARPET ONE

1507 W MAIN ST
Boise, ID

Carpet Repair

Boise, ID

CARPETIME INC

2150 CENTURY WAY
Boise, ID

CARPETS WEST

10820 ARABIAN WAY
Boise, ID

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