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C
"The Provider,
, was called on Thursday at 09:00, and asked if he could come out and look at a busted water line. Provider said he could" be there by 12:00. Provider arrived at 11:30.
, the owner of the company, looked at the problem, and said they should be able to fix the problem pretty quickly. While they (the owner,
and his assistant,
) were working on the problem, I happened to ask him if they also did clogged drains. He asked me what I meant and what the problem was. I told him, our drain line for the washer machine was extremely slow and my wife would have to stay in the room every time we used the machine in order to stop the machine before it ran over the top and onto the floor. He told me: "I think it only needs to be 'Snaked.'" I mentioned to him, that I didn't know if they did that kind of work, but I would probably get a few estimates. He emphasized to me that in his 37 years of experience, he thought it only needed to be "snaked out!" After they finished repairing the busted line, he just walked into my house and then asked me to show him where the washer machine was. I was a little shocked that he didn't even ask my permission, nor did he put any kind of booties over his muddy shoes. After he looked at the washer machine, he went to his truck, brought a snake machine back into my house, hooked it up and proceeded to snake out my washer machine line. We had not discussed anything about him actually doing the work or better yet, how much this was going to cost me. About 30 minutes later, he was done. He had been here for 1 1/2 hours and had the
to charge me $465. I will say,
seems to know what he is doing, is cordial, and does a good job; he even offered me a small piece of insulation to cover the section of pipe he repaired. However, I never dreamed of paying a plumber $465 for 1 1/2 hours of work.
really needs to work on his "Professionalism!" I can never afford to use this company again, nor will I ever refer them to any of my friends or enemies.

-David S.

A
"Great! Although it was clearly a slow leak, the company (thank you,
) went out of its way to accommodate our schedule. The repairman came" as scheduled, diagnosed the issue quickly, drained and excised the leaky pipe, and installed a new section of copper pipe to repair it. He was expert, pleasant, efficient, and got the job done for a fair price. Can't ask for more: terrific!

-Martha S.

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Angie's Answers

?

From the sounds of it, you have a clog between the floor drain and the connection to the city sewer (unless you have a septic tank).  The lower flow rates of sinks / showers / dishwashers probable don't cause a backup like the washing machine does.  A couple of suggestions.

1.  Snake the drain line with a spade tip snake, twisting the snake as you advance it.  This should clear the partial blockage.

 2.  If feasable, have your washing machine discharge into a utility sink and put a strainer on the drain to catch the clothing fibre (fibres and grease from the sink probably made the clog in the first place not to mention a garbage disposal).

3.  Replace your floor drain with one that has a backflow preventer (looks like there is a ping pong ball in it).

 Good Luck

?
It is not uncommon for a plumber to have to go get the parts necessary to repair and complete the job.  It is very hard to determine what the problem is over the phone and it is not until the repair process begins that the parts needed to resolve the problem is discovered.  It may also depend on if the plumber is using hourly rates or per job rates.  I would hope the time to get the parts would be minimal and the charge would be as well!
?
FYI: CPVC and PEX are two different materials and installed differently.  PEX is not intended to be glued but instead has special crimp fittings.  PEX is a brand name of one product that is manufactured slightly differently by others as well so it is important that the same brand fittings are used to match the pipe material.

Mobile homes used CPVC for years and some still do.  It works fine but is not as strong as a properly soldered copper pipe system.  Is the contractor installing this new plumbing a licensed plumber?  I'd be surprised if he is since he's using CPVC and not PEX (or similar) or copper.  PEX pipe is even cheaper than CPVC when run by a knowledgable plumber.  It doesn't require nearly as many joints since it comes in rolls and can flex through spaces easily.

There are some groups raising a fuss about BPA and other chemicals found in plastics that don't like the use of CPVC, PVC, or PEX pipe.  I haven't seen the results of any lab tests to confirm or dispute their concerns.  As far as durability goes it's fairly safe as long as it's properly installed and secured.  It is not as susceptible to hard water damage as copper.  It absolutely must be insulated along it's entire length to protect it from contact to other materials as well as freezing.  Also, the fixtures in the house need to be grounded electrically since the pipe itself provides no electrical protection against accidental shock or electrocution.  In a copper plumbed house the system is grounded so static electricity, a short in a wire near a water line, or lightning strike will carry the current out through the pipe instead of through the water to you, ideally.

If it's installed correctly you should be fine but make sure the contractor knows what he is doing and follows the proper procedures to use CPVC pipe.

Todd Shell
Todd's Home Services
www.thomeservices.com
?
It is usually cheaper to remove part of the ceiling below and patch it after the leak has been repaired.  Remember that water can travel before settling in one area, causing the spot you've seen.  Just because it is below the toilet does not mean that the toilet is the problem.  The cheapest option is to pull the toilet and check the floor around the wax ring to see if it has been leaking.  A new wax ring only costs a few dollars.  When was the last time you caulked the shower in that bathroom?  The water can leak around the corners or at the door (if you have one) and travel along the floor joists until it pools in a lower spot on the ceiling below, then seep through.  It could also be a seal at the drain of the tub or shower. 

I get a few calls a year for this sort of thing.  It's usually something simple but can be a nightmare to diagnose, especially if the problem is intermittent.  Start with the simple possibilities and use deductive reasoning to narrow the possibilities.  Before you do a lot of damage it may pay off to hire a reputable contractor to help you make sure you've exhausted all of the imple and more obvious possibilities.

Todd Shell
Todd's Home Services

Plumbing reviews in Urbandale

A

Rating
The job was accomplished with true professionalism/responsibility. While the plumbers were excavating the yard to get to the valve they accidentally broke some sprinkler system pipes. Immediately they notified me of the issue. They replaced rerouted all the sprinkler plumbing and finished the main valve replacement. I've used these guys multiple times on my property, they always call with any issues and offer multiple suggestions to tackle the job cost effectively. These are my go-to guys for plumbing issues in
Urbandale Plumbers Provider Name Locked
. Rock on and thanks guys.
Urbandale Plumbers Provider Name Locked

- Barry P.
A

Rating
Urbandale Plumbers Provider Name Locked
provided same day service replacing our gas water heater. Returned my call within 10 minutes of leaving message. Very professional over phone and in person. Cost of service was as quoted over phone. Quality of work was very good.
- Michela W.
A

Rating
The plumber showed up on time and was very polite and professional.
He installed a new hot water heater and suggested that we install a
Urbandale Plumbers Provider Name Locked
under it as well. I wasn't aware of the
Urbandale Plumbers Provider Name Locked
so appreciated the advice and did have him do that as well.
I hadn't used
Urbandale Plumbers Provider Name Locked
before but was happy with the service and would use them again.
- Mary K.
D

Rating
Contractor showed up on time to provide an assessment and cost bid on three plumbing jobs at my residence. Contractor stated he would follow up with bid estimate but never submitted one to me.
- Jeremy B.
A

Rating
Contractors are very busy once again in Portland. I called 4 plumbers friends recommended. Two didn't return my call, one gave me generalization over the phone and wouldn't come to take a look, and
Urbandale Plumbers Provider Name Locked
wanted to charge me for an estimate. Khoi answered his phone right away and fit me in the next day. He spent an hour reviewing my existing plumbing, brainstorming a couple of approaches, and answering a bunch of questions I had about how my plumbing was set up. He's seen it all.
He knows his stuff! He gave me a number verbally after we spoke and followed up the next day with an emailed bid. He's down to earth, patient, kind, and skilled. He doesn't oversell. He has a crew of about 5 plumbers that he manages and doesn't necessarily do the work himself anymore. I haven't moved through with the work so don't know the quality of his team yet.
He's $125/hr which was high to me, but maybe that's how expensive plumbers are now. I remember not long ago when they were $75/hr.
Bid:
Total to re-pipe throughout the basement only
1, 950. 00
Total to re-pipe throughout the house (replace pipes from basement up through walls to sinks, shower head, etc).
2, 350. 00
Total to plumb for the Garage
2, 775. 00


- E M.
F

Rating
To start, we have previously ordered a $32 service fee visit from
Urbandale Plumbers Provider Name Locked
on Angie's List's Big Deal. They came out and we were satisfied with their visit.
On this occasion, we ordered another $32 plumbing service fee off Angie's List Big Deal. We told them our kitchen faucet squeaked and that the manufacturer (Delta) had sent us the replacement part (free of charge because they warrant their faucets for lifetime), based on the model of our faucet. We requested help with installing the replacement parts Delta had already sent.
When the technician arrived today, he told my wife it would cost an additional $233 to replace the part. He then said Delta had sent us the wrong model cartridge and he had a cartridge on the truck that he could use. He installed the part and the faucet now works as it should. He spent approximately 30 minutes at our home.
After discussing the service with my wife when I got home from work, I feel our good faith has been taken advantage of. I'm not sure how much of the additional $233 represented the part charge (the receipt was not itemized), but I believe if we had received the wrong part from Delta, they would have sent the right part. The end result is we paid $265 for a part we could have obtained for free, a service fee, and 1/2 hour of labor. It seems excessive. We could have purchased a brand new faucet for less than this repair charge.
Urbandale Plumbers Provider Name Locked
Fisher

- Andrew & Melissa F.
A

Rating
Urbandale Plumbers Provider Name Locked
was able to respond the same morning that I called about a water pipe that had frozen and cracked the night before. Because the water was leaking, my repair was prioritized, and he came within an hour of my call. The repair was done quickly and efficiently. I would definitely use his services again, especially in an emergency.
- Edward K.
A

Rating
I had a clogged toilet and was not able to fix it myself. Called the company and they had someone at my house in an hour. They tried every possible solution to fix the backup. They determined that the issue was a clogged sewer pipe leading to the street. That is beyond the scope of what they do. They cleaned up nicely upon completion of their work. They were very professional and pointed me in the direction to get the issue remedied. The boss felt so bad about not being able to fix the problem that he gave me a discount on the service call.
- james F.

All Plumbers in Urbandale, IA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

02 Remodel

4304 98th Street
Urbandale

A & B CONSTRUCTION

3501 BOWDOIN
Des Moines

A Little Bit of Everything

1209 Lewis Ave
Des Moines

A Perfect Finish Drywall & Construction

6640 Mott Ave
Windsor Heights

ACCURATE PLUMBING

PO Box 218
Bondurant

Aim Kitchen and Bath

2624 Beaver Ave
Des Moines

AJ's heating and cooling

206 W Second street

AMC Plumbing

4458 NE 27TH STREET
Des Moines

American Home Shield

889 Ridge Lake Blvd

American Plumbing Supply Co

504 E Grand Av
Des Moines

Ark Construction LLC

PO Box 22237
Clive

B & J Plumbing, Heating & A.C.

2923 N JOHN WAYNE DR
Winterset

Bath Fitter

930 Justin Dr
Urbandale

Baxter Comfort Solutions

102 E Watson Ave
Baxter

BEE-LINE DRAIN & SEWER CLNG

2664 R63 Hwy
Norwalk

Benchmark Construction LLC

1900 Cedar Street
Norwalk

BERTINI STONE & TILE

3355 SE Crossroads Drive
Grimes

Better Basement Technologies LLC

5782 NW 2nd St
Des Moines

BHS Handyman Service LLC

2719 E Grand Ave
Des Moines

BRAD'S HOME REPAIR SERVICES

2124 59TH ST
Urbandale

BROICH PLUMBING LLC

2502 SW 31st St
Ankeny

Busy Bubbles Laundry

6401 Hickman Rd
Des Moines

Cahaba Scapes

2130 11th avenue north

Calvert Heating & Cooling

2013 Crown Clair Dr.
West Des Moines

Can-Dew Construction

614 SW 59th St
Des Moines

CB PLIUMBING LLC.

590 Se Meadowlark ln
Waukee

Central Iowa Handyman

3775 EP True Pkwy #111
West Des Moines

City Plumbing

1525 E Lincoln Way
Ames

Clarks Plumbing Inc

608 NE 8th St
Grimes

Cook Plumbing

1425 Fuller Road
West Des Moines

crazyhorse plumbing

po box 1952
Des Moines

Creekside Construction Services

4603 NE McDougal Ln
Ankeny

Cunningham Inc

808 South Market
Oskaloosa

Cyclone Pest Management

4483 Independence Dr
Pleasant Hill

Dan Can Fix It LLC

575 N 9th St
Carlisle

Dave's Construction

804 Redwood Drive
Norwalk

DDS PLUMBING

2335 WILLIAMS ST
Des Moines

DES MOINES DRAIN & SEWER CLEANING

6666 NW 4TH ST
Des Moines

Dickerson Mechanical, Inc.

129 N. West Street
Colfax

DirectBuy of Indianapolis

8450 Westfield Blvd

Dix Plumbing

27513 Prospect Ave
Adel

Eric Eugene Woods

417 Wilson St.
Van Meter

Firstcall Construction & Restoration

3910 SE Capitol Cir
Grimes

Flushed Away Plumbing

304 N Water St
Madrid

Gateway Plumbing

556 E 190th St
Ames

H&H Plumbing

32411 170th St
Granger

H20 PLUMBING

5415 AURORA AVE
Des Moines

Haes Construction

818 Sw Ankeny Blvd
Ankeny

Handy Guy

5712 SE 25th St
Des Moines

Hauser Plumbing & Piping

1111 North C Street
Indianola

Holt Plumbing & Heating Inc

245 Railroad
West Des Moines

HOME DEPOT

3700 UNIVERSITY AVE
West Des Moines

Hughes Home Improvements LLC

809 Cade Court
Des Moines

Jason Young Plumbing

4301 70th St
Urbandale

John Schossow

4427 86th St Apt 31
Urbandale

KC Handyman Services

1848 Fuller Rd
West Des Moines

KEVIN'S PLUMBING

325 N MARKET ST
Madrid

Kitchen & Bath Ideas

1570 Paonia St

Kriens Plumbing & Mechanical Corp

2110 Wakonda View Dr
Des Moines

L&M Plumbing

651 Long Street
Patterson

Lazer Electric LLC

2785 NE Broadway Ave.
Des Moines

Leaky Pipes Plumbing

720 Valhigh Rd
West Des Moines

Lenhart Plumbing Inc

23589 Nantucket Rd
Adel

Lil' Brother Construction

3623 Douglas Avenue
Des Moines

MAWDSLEY HOME IMPROVEMENT

505 NE 12th St.
Grimes

Michael Harris, LLC

126 1/2 S. 11th Street
West Des Moines

MIKE WEIGEL CONSTRUCTION LLC

8517 WINSTON AVE
Urbandale

Miller Plumbing

9121 Hammontree Dr
Urbandale

Modern Mechanical

675 NE 45th Pl
Des Moines

Modern Touches LLC

6781 Hickman Rd
Urbandale

Monkeys Auctions

69 Johns St
Indianola

Mr Fix It and Remodelworks

606 SE Boone Dr
Waukee

Mr Workman, Inc

1021 24th St
West Des Moines

Mr. Sewer Rooter

2734 East Cutler Ave
Des Moines

NuFlush

5195 Marshall St

O'Leary Enterprises LLC

5231 Pommel Pl
West Des Moines

PAT EDWARDS REMODELING

2615 HICKMAN RD
Des Moines

Patriot Unlimited, Inc.

103 North Iowa Street
Colfax

Perfection Services Heating & Cooling

2736 Bennett Ave
Des Moines

PipCo Home Repairs & Remodeling

5926 NW 106th St
Johnston

Polk County Heating & Cooling

201 N 3rd St
Polk City

Premier Construction Services

5461 Sandstone Dr
West Des Moines

Premier Plumbing, Inc.

121 SE Shurfine Drive
Ankeny

Priority Plumbing Co The Comfort Group

1911 NE 58th Ave
Des Moines

Pro Plumbing Company

903 NW 37th Ct
Ankeny

R & D Plumbing

302 1st Ave N
Altoona

Randy Lillie Plbg Htg & Elec

425 NW 6th St
Earlham

Red House Remodeling

5904 Ashworth Rd
West Des Moines

Richardson Plumbing Co Inc.

3307 SE 18th Ct
Des Moines

Right Way Plumbing LLC

2508 38th St
Des Moines

Rooter Man

4260 N Baseline St
Des Moines

Roto-Rooter

4005 SE Grimes Blvd
Grimes

SCHLIEVERT PLUMBING INC

10301 Dennis Dr
Urbandale

SCOTT'S HOME RENEWAL

676 44TH ST
Des Moines

Sims Plumbing co

4765 NE 31 street
Des Moines

Smith's Sewer Service Inc

PO Box 351
Johnston

Swieter Home Lawn and Snow LLC

2900 Capitol Ave
Des Moines

T & T HomeCare

4835 NE 30th St
Des Moines

The Plumbing Company

10200 Dennis Dr
Urbandale

TPI Plumbing Contractors

33082 Ute Ave
Waukee

TR Plumbing

3510 Dubuque Ave
Des Moines

Tru Contracting

6111 Meacham Dr
Des Moines

Two Rivers Renovations

P.O. Box 41304
Des Moines

Umthun Construction

11651 NW 121st St
Granger

Veldkamp Construction Services LLC.

4532 Boulevard Place
Des Moines

Wayne Rhiner Plumbing LLC

541 5th St
West Des Moines

WHISENAND GROUP PLUMBING

810 SW Ankeny Road
Ankeny

Woodmaster Remodeling

885 NW Aurora
Des Moines

Young Construction Co

5105 Wildwood Dr

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