and Mason showed up on time and thoroughly inspected the chimney from the bottom up and the top down. They also tested the gas burner and explained how everything should work and be maintained. They figured out where the laundry vent was leading outside, which turned out to be no small task, and they came up with a game plan ...more to clean it after the dryer is installed. I thought that they took a personal interest in the challenges, and that their charges were very reasonable for the amount of time they spent at my home. "
"I am very happy with this company. They scheduled me quickly, confirmed their impending arrival, arrived on time, were friendly, professional, excellent with answering questions, went beyond what I had expected, took pictures of some roof repairs I didn't know I needed when they were on the roof inspecting the chimneys, and cleaned up everything ...more afterward. They cleaned and inspected my gas fireplace from inside the house. They cleaned and inspected my wood fireplace from inside the house, discovering cracks in the ceramic walls that make it fire hazard until I have it repaired. They climbed onto my two-story roof and inspected the chimneys from above, finding that part of the house in good condition. While on the roof, they noticed a broken roof tile and several that were cracked. They took pictures of the tiles and emailed them to me. Later, I showed these pictures to a roofer, which speeded up his process of roof inspection. They went above and beyond what I had expected. I plan to have them replace the ceramic insert in my wood fireplace before winter arrives. In other words, I liked the company well enough to hire them again. "
installed some CrimSafe security doors. They look great and provide great protection. Leaving the door open to get a breeze is so easy and safe, we love our doors. They gave us great service and they were punctual and professional.
Safe doors are not cheap but they work very well and don't have ...more that "ghetto" look. "
"Did a great job inspecting and cleaning (really nice guy, too). I didn't have a spark arrestor, so they recommended installing one (which they did). Also needed some work done to the top of the chimney (water repellant to fill in the cracks..not sure what its called, but had that done too). Did a great job with everything. Would definitely use ...more them again and even recommended they to my dad who has 2 fireplaces that need inspection.
"Overall we really liked working with the repair person. Skilled and was very kind.
vacuum ducts, repair chimney mortar, install caps, ordered a permanent filter.
Our only concern: Follow-through on ordering the filter was delayed, and we had to call to remind them to come out to repair chimney mortar and, install caps. Then the person got lost ...more and could not find our house -- which is not difficult to find. We still have not had the repairs made yet. "
"We were contacted within 2 days of placing order and scheduled appointment.
called 30 minutes ahead of the scheduled appointment and stated they were on the way. Arrived on time. Two people. Very courteous and professional. Laid out a canvas in front of fireplace and went immediately to work cleaning. Did inspection ...more and provided picture of chimney top. Did a good job of explaining the work and inspection. They were not pushy trying to sell extra services.
I would definitely recommend their services.