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Pocahontas Drain Cleaning Articles
Drain Cleaning reviews in Pocahontas
In my situation, I scheduled the work with him 10 days in advance. On the repair date, he had forgotten about the appointment. When I called him to check status, he was 'busy with an inspector and other clients' the rest of the day. He called a
New guy would only take cash and would provide no receipt (anyone from the IRS out there? :) Said that
The only reason this provider didn't receive and "F" rating is that the guy who actually did the work showed up mostly on time and did an OK job at an OK price.
We had a strange smell coming out of our bathroom water faucet. Our appointment was from 8-9am, the technician arrived at 9:15, which wasn't bad. He could not smell the smell our whole family did. It was a unique smell, not quite sulfer, not quite natural gas, but something in that category (so it was hard to describe, you really had to smell it to know what it was).
The entire ordeal took 3.5 hrs of him trying different faucets, going under the house, speculating about the many possible scenarios it could be, calling his boss 2-3 times, but not actually diagnosing the problem. When I asked him to keep trying because I didn't want to pay a trip fee for him to not diagnose the problem, he got impatient, raised his voice and said "if I can't smell it, I can't smell it!"
Finally, after almost 3 hrs he asked me if it was only the hot water, which of course, I wouldn't have thought to consider (our faucets have the single handle that goes from hot to cold, so when you pull it up straight, you get a mix). With pure hot water coming out of the bathtub, he could finally smell it and diagnosed it as a bacteria in our water heater. When I asked if it was toxic, he said, again, impatiently, (as if I should know) "uh, it's just a smell!" (as if "just a smell" means it's not toxic.) He wrote an estimate for $375, but did not break down parts and labor, said I had to call the office for that. I'm glad I let him leave. When I called the office for the breakout, they said only the technician could tell me that. I later called the water heater manufactorer who quoted me $50 for the premium version of the part. Another one of my co-workers had a bad experience with
This may have been an outlier incident, but there are too many plumbers in town to take another
Major job: I called because of a problem with water in our basement. They arrived promptly as promised and immediately started their work. They accurately diagnosed the problem due to an external hose (bib) that was leaking. The water leaked passively when off and actively when the hose was turned on evidenced by water accumulation in our foundation walls and basement. They had to work with a difficult situation where there was no access to the hose bib from the outside or inside of the house due to previous owner not planning ahead for access when he built the addition (poor planning). They ended up cutting out an access panel in basement ceiling. Cut and capped old pipes. Replaced and relocated new pipe/hose/bib in better location (to minimize future problems with freezing and access). They (
Minor job 1: replaced toilet tank parts. What would have taken me at least an hour,
Minor job 2: slow draining sink -
Post-work: they cleaned up and left the work areas in better condition than when they arrived. Needless to say, that was the cherry on top of highly skilled and professional work completed.
Very Hard worker and works fast and efficient.
I highly recommend! A+++, 100% happy!
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
All Drain Plumbers in Pocahontas, IA
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