Reviews for Mason City Travel Agents

Rated Review by George R.
"Got off to bad start, as RC had assigned us in inside room despite the fact that we had paid extra for an exterior (view) room. To compensate they offered us a meal in one of their specialized restaurants, but would not allow us to include the second family that we were traveling with. On a short three-day cruise, not worth "bailing" on friends for one meal, so refused. They then offered us a single drink apiece (seriously?), but as we had already purchased the drink packages, that was useless. Ultimately offered a discount to be used on a future RC cruise!! Bartender was very rude to my wife, accusing her of using her keycard to get a drink for me, as he did not believe the name on her card was actually her name (it was). The
asked us to go to dinner early so he could prepare our cabin early, as he was tired! Sorry, kind of thought that was what he was being paid for. And they automatically included a 15% surcharge on total bill as gratuity for his services! Charged us for beach towel, although we had checked it back in. The private island was nice, and the comedy act on board was good. Those were the two "pluses". However, not enough to compensate for overall poor service and poor handling of their mistaken wrong-room assignment.

Rated Review by Warren M.
was prompt, thorough, well-researched, and delivered a promised follow-up immediately.
demonstrated she was interested in establishing and maintaining a long-term travel agent relationship with us, and we look forward to working with her in the future!

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Mason City Travel Agent Articles

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Sample Travel Agents Reviews

" Review Approved _filtered #yiv9573392420 { } #yiv9573392420 #yiv9573392420outer { width:100% !important;} #yiv9573392420 img .filtered99999 { width:250px !important;height:auto !important;} #yiv9573392420 You can also view this email as a web page.
WORST Hotel I've EVER stayed in! I made reservations for
Mason City Travel Agents Provider Name Locked
4th for 3 rooms for a pleasure trip for us and our employees. We went tubing and had a picnic after tubing. It was 7:15 by the time we checked into our rooms which this hotel would NOT let us check in until 4:00. So it was supposed to be ready for us at 4:00 right? NOT! My room was not cleaned from the previous night with trash all over the place and both beds slept in and unmade! After getting the room cleaned, we (me and my Husband) went in to settle in and the air conditioner DOESN'T WORK!! After trouble shooting the A/C over the phone with the owner, I did as he said and the A/C still didn't work. Their solution was to EITHER give us a fan, or a refund. I said I think you should do both! She said if I give you a refund, you have to leave. I HAVE TO LEAVE?? Where was I going to go where there were NO available rooms anywhere within 50 miles. She couldn't even switch me to another room. Well, I couldn't stay in an unconditioned room as it was 90 degrees outside and hot and muggy in the room and I have hot flashes and cannot sleep under those conditions. So my choices were very limited as to what to do. So I chose to bunk with one of our employees rooms (which disturbed their stay# and got a refund for my room. Next morning, I thought I had left something in that room, so I asked the staff #owner# to let me in that room to check. She DID let me in that room! Upon entering, I discovered they rented out that room again to someone else knowing the A/C didn't work! I didn't
Mason City Travel Agents Provider Name Locked
the room because I felt like whatever I was missing was gone now. I don't think they had checked out yet as their suitcases were still there and their things were around. They were probably eating some cereal in the lobby or something. I was shocked that they would even let me in that room though, if someone else was in there! Would I have appreciated her letting in the people from the previous nights stay in my room while I wasn't there for them to find something they were missing? I don't THINK SO! I eventually found the item that I was looking for in my bag. My sincere advice is stay somewhere else! ANYWHERE ELSE!! At the end of the day, they acted like they didn't even care that they ruined my trip. I had a headache the next day from being so upset at them. The next day didn't turn out so well because I didn't feel good and couldn't do anything, so we all headed back home and cut our trip short. Thanks
Mason City Travel Agents Provider Name Locked
! :# I'll be telling Angie's List about this too!
"We'd stayed at this
Mason City Travel Agents Provider Name Locked
in the past, but decided not to return due to poor maintenance (broken A/C, lights not working, filthy floors and bathroom) on our last stay. They asked us to givr them another
Mason City Travel Agents Provider Name Locked
as "they were going through an extensive remodel and things would be better". Okay, my husband gave them another
Mason City Travel Agents Provider Name Locked
, arriving 7/6/2014. He called me later that night to let me know the NEW laminate flooring that replaced the old, filthy carpeting was so dirty, his shoes were sticking and sliding on them. The bathroom isn't much cleaner than last time, either. Apparently they have new flooring, but the same careless maid service and supervision. Last time we swore never to return, but felt giving them a
Mason City Travel Agents Provider Name Locked
after a remodel was fair. Now we truly will never return. They are the most convenient for our needs when driving from Arkansas to Wisconsin, but convenience isn't as important as cleanliness and sanitation. And forget contacting the owner....we tried that last time, playing phone tag with him for 3 days, but he was always too busy to deal directly with the people who keep him in business.
"We had a wonderful experience. Many options were offered and she gave us many new ideas based on our feedback. We were looking for smaller, non-inclusive hotels and she made that happen! We ran into a snag with the availability of return transport to the airport (they insisted on picking us up 5 hours earlier than necessary) and a call on Saturday morning was promptly answered and our issue resolved by the Beachbum staff. It was great to have that accessibility to assistance while out of the country.
"We had a wonderful trip and I wouldn't have had the time to figure out each activity and book it on my own. I absolutely loved the hotel she picked out; it was so beautiful and centrally located. She printed instructions on some of the more complicated ones - which trains to take, etc and made suggestions as to when different transportation might be necessary. I had one concern and that was her suggestion that I arrange for private transportation to and from the airport. This would have been a good idea - but it was included in my tour package and neither one of us was aware of that. So, an expense that I wouldn't have had to pay for. Other than that - we loved our trip and would use this provider again.
"The people at
Mason City Travel Agents Provider Name Locked
make the complex issue of planning and making travel arrangements a pleasant experience for me. Their professionalism and concern for their customer's welfare are comforting.
"It is going really well. She has been helpful and has tried her best to get us the best price for our flights and tours. She had a lot of constraints to work with but was able to put a wonderful trip together for us.
"They were prompt, courteous, efficient, very careful of furniture and knick-knacks near the windows. They got the windows very clean. We have 7 large windows, the sections that open are rather small, about 18" x 36", and are only on three of the windows. They were able to work with this and get all the windows clean on the outside. The price was fair.
"I had foreign partners coming to Seattle on short notice and they couldn't get any good rooms on their own...Passport quickly booked a great place. Then they wanted a retreat, and Passport booked a great place, even on short notice. These are people you can really trust!

All Travel Agents in Mason City, IA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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American Travel Planners

1455 Pennsylvania Avenue, NW
Washington, DC

Awesome Cruises

12060 Mont Vista Dr
Auburn, CA

Cruise Travel Outlet

39 Main St
Salem, NH

Cruises and Tours Worldwide

83 Brighton Ave.
Long Branch, NJ

Cruises Inc

31820 Green Oak Way
Temecula, CA


1631 4TH ST SW
Mason City, IA


343 4TH AVE S
Clinton, IA


204 W 5TH ST
Carroll, IA

JEMS Tanning and Travel LLC

700 East 1st Street
Ogallala, NE

Luxury Resorts Worldwide LLC

2360 Corporate Circle
Henderson, NV

Magic Castle Travel

291 E Main St
Madison, OH

MDR Services

11 Dixon Ct
Stevensville, MD

Name Your Travel

65-77 Parsons Blvd
Fresh Meadows, NY


Houston, TX

Online Vacation Center

2307 W Broward Blvd
Fort Lauderdale, FL

Rainbow Cruises

PO Box 1042
Wilton, NH

Rod's Custom Travel, Inc.

3731 Mohave Dr
Sioux City, IA

Siouxland Travel & Tours

110 Central Ave NW
Orange City, IA


310 West Northwest Hwy.
Arlington Heights, IL

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