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Over 385 reviews for
Grimes Towing Services from people just like you.

N
"I am a single mom with 3 boys. My car that I let my middle son use to find work was damaged by being forced off the road in a construction zone and damaged a custom" wheel, CV axial, and tore off the oil drain
leaving the car inoperable. The car was located approximately 32 miles from my home. I made all the necessary repairs (changing out all 4 tires to put the car in a state of mobility). The day before I went to U-Haul to rent an Auto Tow Dolly and borrowed a neighbors truck to try to bring the car back; that experience was a TOTAL NIGHTMARE! U-Haul did not lock the
of the tow dolly to the ball hitch on the truck (did not know this until I pulled it 32 miles to the location) we attempted to push the car on to the tow dolly when the equipment tore off the front bumper and caused the
to come off and ram into the tail gate of the borrowed truck and damage the paint (This is actually when I realized the equipment was NOT secured to the truck). Aggravated and ready to give up, we pushed the car back into a parking spot, called roadside assistance for U-Haul and demanded to have the trailer secured before taking it back 32 miles; ultimately resulting in the car not being moved from the hotel parking lot. I did not consider calling a tow service due to the enormously high rates associated with wrecker services and the distance I needed it to be towed. I went on to Angie's List just to see what I could find (never have used them) and I found A &
's
Service here in my area. I spoke with
who I told him all that I had been through and my concern with the cost that may be involved in what I needed but at this point really did not have a choice but to get help. I explained that I also needed if at all possible to "swing by: the dealership first to have a key programmed so that the car would start when it was repaired (the only key was lost by my son). Mr.
told me he could help me with my request and the big question I had was what is this going to cost me? Mr.
quoted me $150, I asked is that all? He replied, "yes
'am". I was so excited and said YES on the spot! He had the tow truck in the shop getting a few repairs made but promised to call me as soon as he got the truck out of the shop (My need was not immediate and I had time to wait for him to make his repairs he needed on his truck) he called me later that afternoon and said he was available if I still needed his services and again I said without hesitation, YES! Mr.
did exactly what he said he'd do for me, waiting at the dealership while they programmed the key and then brought it to my home as promised. I was so happy andd appreciative that I threw in an extra $15 for his time in waiting to let the dealer do what they needed to do. I gave him the biggest hug and could not thank him enough for making my nightmare come to an end! PLEASE if you are in need of a tow service, give A &
's
a call. They are VERY Professional and Reasonable. they are not out to rip you off and leave you broke. Just an honest company trying to make a living like everyone else! I HIGHLY RECOMMEND THEM!

-Beverly H.

A
"Driver showed up right on time. Acted in a professional manner. Took his time to properly attach the vehicle to the tow truck with multiple safety systems. I felt" confident and secure that the vehicle would arrive safe and sound at the car repair shop.

-Steven H.

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Local Articles in Grimes

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Towing reviews in Grimes

A

Rating
I work at the Federal Law Enforcement Training Center as a contracted employee. It is extremely difficult to gain access to the base since it is a Federal facility. I had locked my purse, keys, phone in my van. I called 5 different
Grimes Towing Services Provider Name Locked
companies to help me and finally got one to come out. After his truck was inspected, it turned out that this man didn't have proof of insurance with him and therefore was not allowed on the base. I had to start all over again trying to find someone.
Grimes Towing Services Provider Name Locked
agreed to come out. He was very prompt, had a great attitude, and best of all, had all the correct paperwork! He was able to unlock my car in less than a minute.
- Beth C.
F

Rating
*****Beware of
Grimes Towing Services Provider Name Locked
Services in
Grimes Towing Services Provider Name Locked
, NJ 07070
They handle local municipals and Turnpike and Parkway
Grimes Towing Services Provider Name Locked
calls.
I had a horrible experience when I picked up my car from
Grimes Towing Services Provider Name Locked
Services in
Grimes Towing Services Provider Name Locked
, NJ. (There was a miscommunication on the registration of my vehicle, the town of East
Grimes Towing Services Provider Name Locked
presume the vehicle was "stolen" but really the plates were in transition from old to new, therefore they called
Grimes Towing Services Provider Name Locked
to tow the vehicle on 7/16/2015)
I inspected the vehicle on the premises on 7/17/2015 before driving away and noticed damage on the ride side side skirt of my car (irregular to normal driving, looks like something rubbed against it and ripped the paint and scratched the top coat in other areas, seems to be metal and could be from
Grimes Towing Services Provider Name Locked
/
Grimes Towing Services Provider Name Locked
/tools from
Grimes Towing Services Provider Name Locked
the vehicle onto the flatbed tow truck when they were working on the car since they did not have the key to move the actual vehicle)
I notified to the staff in the dispatch office of the damage and asked how I can process a claim to get it repaired or at least looked at. The owner I presume that came out and said no way and was very rude with dealing with the situation. No evidence can be provided when I asked for it and they mentioned they don't check the vehicles prior to
Grimes Towing Services Provider Name Locked
them. This is violation of the ordinance by the way, also witnesses saw the
Grimes Towing Services Provider Name Locked
operator taking pictures of the cars (they towed another vehicle as well) while
Grimes Towing Services Provider Name Locked
so then why can't I see the pictures (if there was damage on the car prior to
Grimes Towing Services Provider Name Locked
, then no issue with the
Grimes Towing Services Provider Name Locked
company, right? easy process one would think)
*This vehicle was repainted only about a year ago, I inspect my vehicle prior to going to repair shops so I know that that damage was done by the
Grimes Towing Services Provider Name Locked
company and not from normal driving.
Unfortunately I was cursed at and had the owner say derogatory things about drivers who have their vehicles towed there and made a rude comment about homosexuals.
I left without a resolution because the owner just left me midway through a conversation I was trying with him to find out how we can resolve the issue. He said I quote "Hire an attorney and
Grimes Towing Services Provider Name Locked
me, I am not Fxxxxxx paying you anything"
I deal with a lot of people and businesses and this is the first time that I ever met someone who was unprovoked cursed out a paying customer (me) who just merely asking questions about a process which to most
Grimes Towing Services Provider Name Locked
companies would be normal. (Getting your car towed is not a daily occurrence for the normal driver, but for a company that deals with this day in and day out, you would imagine they have a protocol or sign that says any damages occur here is not the responsibility of the company etc. etc., no they have no signs posted on the fence or building or mentioned of this on their invoice or office area.)
Aside from all the confrontational discussion I had with the owner, I am a paying customer for a bill that is $376 for a tow that is 1-2 miles away from their shop, makes no difference but I feel that I should get at least minimal customer service or support if I have a valid claim. (I am not making a ridiculous request, just asking normal
Grimes Towing Services Provider Name Locked
questions)
**They calculated 7/15/2015 as the initial date of the tow but other records and witnesses say it is 7/16/2015, so
Grimes Towing Services Provider Name Locked
company charged additional day for storage. This could also be an error on the office who processed the report, human error they could have meant to write down 7/16 but wrote 7/15.
***Please do yourself a favor and do not deal with this kind of company who treat human beings like this. You are a human being and you deserve some decency when dealing with a business that is contracted by the municipal of East
Grimes Towing Services Provider Name Locked
and the state of New
Grimes Towing Services Provider Name Locked
.
- David L.
A

Rating
While vacationing in the Outer Banks (Corolla) we returned home to find the car radiator leaking in the driveway. The nearest Toyota dealer and nearest Firestone/Goodyear shop were 1 1/2 hours away. I checked with
Grimes Towing Services Provider Name Locked
Auto Club and they said if they wee to tow the car and have repairs done they would call
Grimes Towing Services Provider Name Locked
's. I then called
Grimes Towing Services Provider Name Locked
's and they were very helpful. I initially thought that the red fluid was transmission fluid and I told
Grimes Towing Services Provider Name Locked
's I could get the car there in the morning. By 6 o'clock I decide I better get it towed just in case and called
Grimes Towing Services Provider Name Locked
.
Grimes Towing Services Provider Name Locked
's (Bill) came right away and he didn't complain at all about having to came out after I told him I would get it there myself. He couldn't have been nicer and diagnosed immediately that it was the radiator not the transmission (so I would have overheated if I had tried to drive it there myself). Bill said they would call me by noon the next day and sure enough they did. He called and said that Toyota wanted $100 more for the part than a parts dealer and he wanted to know what I wanted to do. I appreciated that honesty and felt more comfortable that I wouldn't be ripped off while on vacation. Bill said he would try to get the job done the next day depending on when the part arrived. I called in the afternoon the next day and he said he had just received the part and if I didn't hear from him in the evening he would call me first thing when it was completed. 9:30 the next morning he called as promised and the car was ready. I went to get the car and the lot was PACKED with cars. He said they brought in 15 cars the day our car broke down. I couldn't be happier with the customer service. He was upfront about cost, called when he said he would call and had the car repaired as promised with no "additional add-ons" without my permission.
- Brian S.
A

Rating
I chose
Grimes Towing Services Provider Name Locked
because the company was so highly rated on Angie's List. Everything was a smooth as the other reviews on the website. I called
Grimes Towing Services Provider Name Locked
the day before to schedule an appointment for the next day and he quoted me the cash price. He called me the next day to let me know he was running late because of the weather, but still managed to show up early and tow the car quickly to its destination. Everything was exactly as he said it would be during the initial phone call. I would definitely use
Grimes Towing Services Provider Name Locked
next time I need a tow.
- Nathan R.
F

Rating
If there was an option for zero stars I would choose this. Let me explain: last Thursday night I was driving home from airport in my one year old Mini
Grimes Towing Services Provider Name Locked
when my car broke down due to overheated engine. I pulled over off of GW Parkway into an "scenic overview" and called BMW roadside assistance. I was told a tow truck would be there in 90 minutes. After 85 minutes I called
Grimes Towing Services Provider Name Locked
(received a text saying this was my provider). After explaining to the dispatch driver where I was at, he realized my tow truck was far away. He was confused - mumbled about "bad insurance companies", and promised to contact me back immediately once he got the tow truck on its way to me. 20 minutes went by... no call. I called him back... no answer. went to voice mail. Keep in mind it was 11:30 pm by now and I'm in a very isolated and dark area. I called Roadside assistance again and they were also unable to contact them. After over 2 hours waiting i decided to drive my car -- feeling i had no other option other than being stranded all night. Very disappointing. I would NEVER recommend
Grimes Towing Services Provider Name Locked
- very unprofessional and I am working hard to make sure BMW roadside assistance fires them from their service.

- Maria H.
A

Rating
My Firebird needed to get from my home in Grand Prairie to the shop in
Garland. They came early, but called first to confirm it was ok, and
the driver was very pleasant. I also requested a flatbed truck which
they provided. He had the car hooked up and ready to go in less than 10
minutes. Wonderful service!
- Salvador A.
F

Rating
30 minutes into my 60 minute wait i called them to see if they were still on scheduled. The dispatcher informed the driver had been in route 6 minutes and would be there in 10. 30 minutes later I got a call from the driver saying he would be there in 20 minutes. At that point I told the driver to forget it.
- Robert C.
F

Rating
When asked 3 years ago when he was caught on this property, why he was here, he lied about it Is this the way small business owners should treat one another?In my opinion, he is a thief with a repo license. Is that good for
Grimes Towing Services Provider Name Locked
county,Mn.?
- Thad O.

Towing Services in Grimes, IA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Ace Body And Motor

625 NE 45th Pl
Des Moines

Action Metal Recyclers

4627 72ND ST
Des Moines

Advanced Detail & Repair Svc.

2551 Douglas Ave
Des Moines

All Pro Servicenter

5904 Meredith Dr
Urbandale

All Pro Servicenter

1121 Railroad Ave
West Des Moines

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Bill's Whitewall Tire Center

1317 Walnut St
Des Moines

Butch's Automotive

100 E Lincoln Way
Ames

Car-x Des Moines

3632 Merle Hay Rd
Des Moines

Chumbley's Auto Care

110 S Jefferson Way
Indianola

DAN'S TOWING & SVC

23581 NANTUCKET RD
Adel

FINISHLINE BODY & PAINT

1001 N MAIN ST
Grimes

Hansen Sinclair

105 E Lincoln Way
Ames

Higgins Plaza Service Inc

7425 Douglas Ave
Urbandale

Hilltop Tire Service

8277 Birchwood Court
Johnston

Howard R Martin Auto Body Service

3700 SW 61st
Des Moines

Krueger's bp

1272 8th street
West Des Moines

Larry The Scrapper Guy

112 Center ave S.

Mark Hansen’s Cars

128 Sumner Ave
Ames

Midas

1690 NW 86th St
Clive

MIKE LOUIS AUTO BODY REPAIR

1901 E LINCOLN WAY
Ames

Montway Auto Transport

4740 N Cumberland Ave

Move My Automobile

5573 Bryan Drive

O'Briens Auto Repair West

8305 Hickman Rd
Urbandale

PREMIER AUTOMOTIVE SERVICE

6815 HICKMAN RD
Urbandale

R Jones Collision 1

4415 Merle Hay Rd
Des Moines

Reliable Carriers Inc

41555 Koppernick Rd

Ron's Auto Repair Center

119 Washington Ave
Ames

Roy's Towing and Recovery

155 S 13TH ST
West Des Moines

Silzer Auto Repair

3025 Douglas Ave
Des Moines

T&V TRANSPORTER'S

P.O BOX 280267

Terry's Auto Service

1240 NW 75th St
Clive

Tires Plus Total Car Care - Store # 244185

3130 Merle Hay Rd
Des Moines

Vannoy's Towing

2009 Hubbell Rd SW
Bondauant

Westside Auto Pros

1901 NW 92nd Ct
Clive

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