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legally changed to “Costal Coverings” in June 2014.
The responsiveness and professionalism scores I gave him were an average of an "A" score for the beginning of the job and an "F'" score for the completion of the job.
was referred to me by a tile wholesaler. I needed someone
who would do the job in stages and after talking with and meeting with numerous
work with my schedule. Due to problems with the cabinet supplier the entire job
took almost 10 months. But
The floor tile was installed perfectly. And that was not
small feat because our house is not made of right
pleased. So we added glass backslash to the scope of work as well as a little tile
work to dress up the shower. Except for using the wrong color grout in the
shower it turned out OK. The problem was with the glass tile backsplash.
We had formed what I thought was a bond with
crew so I had no problem paying him when the backsplash was installed. It was
quite a job and took a couple of days longer than anticipated. After everyone
left I looked at the tile and I was not at all happy the cuts of the glass. Apparently
they did not have the proper saw to cut this glass and the edges were terrible
feathered. It really looks terrible on all of the corners. I showed it to
when he came out to finish the shower floor. We came up with a possible way to
cover it up with caulk. If that did not work he would have to remove it and try
cutting it with a different saw. This tile is very expensive but I do have a
bit of it left over. He said he would order caulk to match the grout and would
be back out on Wednesday. That was 2 ½ months ago. I have called him and
emailed him a number of times. Then a couple of weeks ago out of the blue he
called and said he was cleaning out his truck and found the caulk and that he
would be out on Monday morning. Monday morning became Tuesday morning and then
Tuesday evening. He still has not shown up. I have given up on him and ordered
the caulk myself. If I cannot get it to work I will have to hire someone else
to fix the problem.
There were a couple of other very small things he was
supposed to do which he did not do. I am still trying to find out what the
color he used to grout the shower is called because he missed a spot and he did
not leave any extra grout. I have asked him at least 5 times and he has not
that had been my hope; he didn't do any aggressive upselling or bargaining. i asked him if he could do other work and he said that he could.
he worked with me to remove the fiberglass shower / tub combo thing, prep the wall, install a new tub and fixtures and then tile the wall around the tub. he replaced rotten subfloor, installed new toilet, sink and cabinet and tiled the floor. he found mold in the wall and cut that out and patched the wall, as well.
i bought the materials and
he is really responsive and easy to get in touch with. i found him to be honest, trustworthy and very thoughtful, offering advice and helping on other projects i was working on just because he was there.
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