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Keaau Home Security System Articles
Home Security System reviews in Keaau
The installer, leaving and provided detailed instructions on how to use the system.
One sensor was faulty so they walked me through fixing it, and my panel needed to be replaced due to a bug (literally). All of the replacement equipment was sent quickly, and the set up of the new pieces was easy. Annoying to have to get new parts, but easy. And, again, very knowledgeable staff on the phone.
My biggest frustration is that customer service is not available on the weekends. Security support is, but not customer service.
The online and App is great. Seems worth the extra money to have the ability to arm the system remotely. Thus far all the alerts and the rest have worked as advertised. Monthly fee is $42 for 36 months (step up from basic level), beyond the equipment package.
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