Kailua Home Security System Articles

Sample Reviews

D

Rating
Everything was fine, during the homeowner's lifetime. Things went awry when I tried to cancel the service, a couple of days after his death, even though I was named on the account.
Kailua Home Security Companies Provider Name Locked
would not accept my cancellation and started to give me a bunch of grief over it. Then I found out the the $1,800 worth of equipment, purchased by the homeowner was not transferable! (?????) I was so upset with them that I simply disconnected the alarm so that their offices could no longer communicate with the central box in the house. Now, more than a year later, I found out that they sent the account to a collection agency and they are hounding the homeowner's son who had and has absolutely nothing to do with the issue.
I will never again use
Kailua Home Security Companies Provider Name Locked
!!!! PERIOD!!!!
- Georges R.
A

Rating
After comparing other companies, I chose
Kailua Home Security Companies Provider Name Locked
for cost and peace of mind. Designing the system was easy. Installation was easy. Trouble shooting the one glitch was easy. Their tech support is friendly and patient.
The only complaint I have is that the intrusion alarm is not loud enough. My wife set off the alarm in the middle of the night and I slept through it.
- Genevi A.
A

Rating
Kailua Home Security Companies Provider Name Locked
was extremely helpful. I had called
Kailua Home Security Companies Provider Name Locked
for my rental unit as well as my own house. I was told by the security co. I was using that my rental unit needed a new updated alarm system. I called
Kailua Home Security Companies Provider Name Locked
to see what they could do and they were able to make repairs to the current system which saved me over $500.00.
Kailua Home Security Companies Provider Name Locked
came out to my house to fix a faulty sensor and I was hoping they could switch me over to their system. Unfortunately my current system needed a code that couldnt be retrieved BUT
Kailua Home Security Companies Provider Name Locked
was nice and replaced my faulty sensor- free of charge!
Highly recommend
- Lauren S.
A

Rating
Everything went smoothly. The sales guy (
Kailua Home Security Companies Provider Name Locked
?) was friendly and informative and their technician
Kailua Home Security Companies Provider Name Locked
was great as well. I chose them after shopping around with a few other alarm companies and settled on them based on their reviews. Thanks guys - very happy with everything!
- MATTHEW M.
F

Rating
I called to set up service in a rental house for the period of time my husband was deployed. I was told by
Kailua Home Security Companies Provider Name Locked
that since I am a USAA member, active military family and in a rental, my contract would be for one year. Once that year was up, I called to cancel service since my husband was back from deployment and was informed that the actual contract that I had signed (fine print) was for a 2 year contract and I would have to buy out my contract. My husband and I then moved 2 months prior to our contract being up and was told that I would have to transfer service. I explained to the person on the phone that we did not want service in our new house and was told that I could not cancel. I then called back a month later because I kept getting automated calls from
Kailua Home Security Companies Provider Name Locked
that there was a low battery. I then called this morning to try again to cancel my account and the rep kept talking over me trying to get me to transfer service. He then told me that I had signed a 3 year contract and I told him there was no way I had signed a 3 year contract and that I had now been told 3 different time frames. Once he actually pulled up my account he said that my contract would be up on October 19 and that I should just put the cancellation for October 19 since I would have to pay a percentage of my contract in order to cancel. When I asked what that percentage would be he said he did not know but that he would just put the cancellation for October 19. When I told him I wanted to cancellation for this date, he kept talking over me and would not listen. I refuse to put up with such terrible service and just hung up. I will have to try and call back AGAIN to try AGAIN to cancel my account.
- Katie F.
F

Rating
WORST customer service out of their Van Nuys office. Service issues so bad we had to escalate them to their Residential Sales Manager, Installation Manager and two installation reps. Took multiple phone calls and e-mails to the ONE person who handled
Kailua Home Security Companies Provider Name Locked
Air Patrol service termination. Shoddy touch pad, billing errors that they blame on you even when you have automated payments. The centralized monitoring people are good, but the Van Nuys operation is the WORST. Installers were no show, late, etc. We were charged for batteries after being told they were free. We were never billed for these batteries, until we received a rude and threatening late invoice letter. TERRIBLE and shady.
- Hammon P A.
D

Rating
When I arrived at church I checked my cell phone and noticed that
Kailua Home Security Companies Provider Name Locked
had called me and text me informing me that my bedroom two window activated my alarm. I then tried to call them back to inform them that it was more than likely a false alarm since that window has always given me grief. If it does not line up perfect it will show green, but when you try to set it it states number two bedroom open. Everything set perfect when we left. When I called them back I had to go through a good 3-5 minutes of automated messaging until I finally got to press a number to speak to some one. We waited in the parking lot for 10 minutes and finally started on the way home still on hold being told they value my call and to please stay on the line. We were at West and
Kailua Home Security Companies Provider Name Locked
and we live in the Sunnyside area. No one answered until we turned off on
Kailua Home Security Companies Provider Name Locked
and I tried to explain what was probably the problem and questioned them why do they not have a direct line in these cases where there may or may not be a problem. I wasted 30 minutes trying to speak to a live Rep. which did no good at all. I phoned the Police and they said the alarm company would have to notify them, which I understand.... so back on automated system again and wait. My contract expires in two months and will quit them and find someone better. I would definitely not recommend this company to anyone.
- Douglas R.
A

Rating
Kailua Home Security Companies Provider Name Locked
, the sales rep, was knowledgeable, detail-oriented and very professional. Arrived to consultation on time, prepared and kept it brief. He did NOT try to upsell anything, and attempted to keep everything as cost effective as possible. "Switch Over" was only $90s, but I wanted a new touch pad as the ADT one was faulty, not hard-wired for power, and wasn't always readable. The NEW pad is awesome. The installer arrived on time, handled everything perfectly and it all works great. VERY happy with local monitoring center, all employee Post team (no contractors) and no contract period/month to month service at the lowest price we found. Honest, transparent and no
Kailua Home Security Companies Provider Name Locked
charges.
- Hammon P A.
A

Rating
ATT rewired my U-Verse System and the phone connection for the Security
System was interrupted. It was not immediately apparent evidencing
itself after a power outage. When the power was restored the phone
connection for the security system wasn't working. I called my contact
Kailua Home Security Companies Provider Name Locked
Rennells at EPS and he came out the next day fixed the problem. I
have had this system for 4 years and it has work flawlessly. The
company that monitors the system is incredible. They call within 30
seconds of receiving an alarm. We have had a few alarms caused by entering the wrong door when the alarm is set mainly.
Kailua Home Security Companies Provider Name Locked
is amazing. He responds to my emails within minutes. I cannot think of anything they could do better than they already do.
- Ray B.
A

Rating
The service provided was excellent. I love the system, I can control and monitor everything at my home from my phone. The technician was great and service has been amazing.
- Dwayne S.
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All Home Security Companies in Kailua, HI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AC Electric LLC

PO Box 11022
Honolulu, HI

ACTION ELECTRONICS

380 KAIMAKE LOOP
Kailua, HI

ADT Honolulu

1365 Nuuanu Ave
Honolulu, HI

ADT Honolulu

364 S King St
Honolulu, HI

ADT Honolulu

900-978 Punchbowl St
Honolulu, HI

ADT Honolulu

675 Auahi St
Honolulu, HI

ADT Honolulu

20-86 Aloha Tower Dr
Honolulu, HI

ADT Honolulu

555 N King St
Honolulu, HI

ADT Honolulu

1056 S Beretania St
Honolulu, HI

ADT Honolulu

762 Kapiolani Blvd
Honolulu, HI

Advanced Protection Network Inc

3260 Ualena St # 3
Honolulu, HI

ALARM WARRIORS

92-747 NOHONA ST
Kapolei, HI

ALERT ALARM

1188 BISHOP ST
Honolulu, HI

ALERT ALARM OF HAWAII

2668 WAIWAI LOOP
Honolulu, HI

APN Alarm

3260 Ualena St
Honolulu, HI

ARGENT SECURITY GROUP INC

78-271 MANUKAI ST
Kailua Kona, HI

Artelisys

91-1030 Laulauna St
Ewa Beach, HI

Automated Lifestyles Hawaii

95-188 Kipapa Dr
Mililani, HI

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

KONA SECURITY SVC

75-5626 KUAKINI HWY
Kailua Kona, HI

Leaf Racing Auto Performance

206 Mokauea St
Honolulu, HI

Lifeline Fire & Security

2176 Lauwiliwili St Ste 5
Kapolei, HI

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

Link Home Security

3293 Harrison Blvd
Ogden, UT

Mechanic2GO

Ewa Beach, HI

PACIFIC LOCK & SAFE

PO Box 2561
Honolulu, HI

Pacific Security Integrations, Inc.

99-1285 Halawa Valley Street Suite A-1
Aiea, hi

PACIFIC SYSTEMS SOLUTIONS

330 Uluniu St
Kailua, HI

Professional Yacht And Marine Services

1620 Ala Makani Pl
Honolulu, HI

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

REYNOLDS SECURITY ALERT

888 ALAHAKI ST
Kailua, HI

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

Security One

11601 Wilshire Blvd
Los Angeles, CA

SECURITY TECH

74-5565 LUHIA ST
Kailua Kona, HI

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA

Weatherwax Electric

POB 2108
Kailua, HI

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