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"Turned out there were issues with the existing pump, which this work addressed.. However, cost for work, given that it was a 1/2 day job with no new major equipment" for a plumber and an assistant was way high. This was in the midst of a larger project that was being delayed, so we went ahead with the work. They decided not to move the ejector pump, so no new pit installed (less work for them, no refund for us), however, now a floor drain looked like it was needed. We asked about it, were told by the plumber it was not needed. And, now there are issues with condensation with no where to drain. The general contractor has a tube running now from the pump across the floor to a drain by the site where the new ejector was supposed to go. It has been weeks, and they have not come back to rectify the issue. So, we overpaid to get it done and new issues were created and are being left unaddressed by "

-Vicky S.

"Prior t installing, the installer came out for a free site visit. During the site visit he took note of all times that had to be considered in replacing the old" water heater. Therefore the installers bid was fully itemized for what needed to be done, including building code upgrades. Installer emptied and remove the (E) water Heater, the installed a new water heater. Water heater was installed up to codes currently in force, including, among others, raised stand, type of ignition and safety features.

-Bernard B.

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Local Articles in Honolulu

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Dear Angie: My water heater is past its expected lifetime. Should I automatically replace it or wait until it fails?

Installing a water heater is best left to a professional while homeowners can perform key maintenance.

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Standard storage tank water heaters typically need to be replaced after about a decade, but they can last years longer with some homeowner maintenance. When the time comes to buy a new one, there are more options for consumers to consider.

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Water Heaters

Rumblings? Leaks? Rusty water? More than 10 years old? Don’t wait for a catastrophe: Be alert for these indicators that your water heater is about to fail.

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Download the Angie's List Fall Maintenance Guide to get started on protecting your home from potentially damaging winter weather. (Graphic design by Matt Mukerjee)
Heating & A/C, Deck Maintenance, Lawn Fertilization & Treatment, Water Heaters, Plumbing, Roofing, Gutter Cleaning, Garage Doors, Fireplaces, Chimney Sweep, Insulation, Auto Service, Foundation Repair, Lawn Irrigation, Tree Service, Windows

When tree leaves and temperatures begin falling, it's a sign winter is on its way. Use this fall maintenance checklist to protect your home from winter damage.

Angie's Answers


You have to put your self in the shoes of a business that is in business to turn a profit of some sort. All businesses have different overhead which in turn decides what their bottom line would be on their services. I personally would not go with an unlicensed professional for this type of install. You are messing with gas, venting issues, electrical wiring{electric water heater} and updated code issues such as a drain pan and tempature and relief drain lines for heaters that currently do not have them. I do agree that there are some companies that are way out of line for their installs but most of these companies are the really big companies that have very high overheads  I would assume. Tank type water heaters have changed over the last several years and with these safety changes come bigger prices. The price of steel thanks to China is skyrocketing and tank type water heaters are made of steel. Most wholesale plumbing supply companies cannot match what the big box stores are selling at retail to consumers. I happen to think from research that heaters such as Rheem, Bradford White and AOSmith who have been in business forever make a better product than what you can buy in the big box outlets. You also have to take in consideration the location of the water heater that is being replaced. Is it in the house, basement, garage or attic. Most 40 and 50 gallon water heaters that are purchased in a plumbing wholesale store in Texas cost between 300-340 for a 6 year warranty heater with 6 year on parts and tank. Speaking of warranty. Most big box companies will take a least 24 hours to a week to get your warranty problem taken care of. Most reputable plumbing companies will give same day service if they installed the heater.

So lets break down a typical install at cost to a licensed plumber in Texas

Heater: $315, water shut off $6.50, water flex lines or unions to code $20, gas flex line and cut off to code $12, misc fittings $15, Total $368.50 Lets add a 35% profit which is some what low  for a business $129, Total 497.50

This doesnt  include permits, pan and drain or any venting issues. The vent must go from the heater to the outside of roof using double wall vent.

Cost of permit on average $60

Most plumbing companies allow for 3 hours of time for a water heater. This includes picking the new one up. Delivering out to house. Draining and removing old water heater. Hauling off old heater. Installing new heater up to code. Going down to city and pulling permit.

Average Labor charges for heater installs $400

That would make this install run without extras on any code issues $957.50

I just had a 50 gallon gas water heater installed in my house for $1200 but I needed a pan installed. I used a licensed plumber.





The primary complaint about tankless water heaters is that, unless you pay for a really oversized one, they do not keep up with high demands like clothes washer or tub or shower, or if you have multiple hot water demands going at one time.

The reason hot water heaters are used is because they can heat up and store enough water for an ordinary demand like a shower or clothes washing, and larger ones like 50-60 gallons can handle multiple simultaneous demands. Out 60 gallon heater handles washing machine, dish wahser, and a shower simultaneously without going from hot to warm. An on-demand system heats the water as it flows through the heater, with production of hot water having to equal the total demand at any instant. This they can rarely do - especially gas-fired ones, for which the power is usually much cheaper than with electricity.

Google the search phrase - on demand water heaters

to read articles on the issue, and EPA and EnergyStar program writeups. Consumer Reports also has comparisons and evaluations (though you have to subscribe to read review articles).

There could be. Different municipalities have different rules (codes). However, I have never heard of a plumber being the code enforcement guy. I have never heard of a plumber being able to collect a fine from a homeowner. It may cost you $150 to bring it up to code, but that should be included in the repair cost. You would need to check with your city (usually Department of Code Enforcement or Plumbing Commission). If he put it in writing, you need to send them a copy.
Make sure they get a permit if required. Ask if they will haul away the old. Type of new heater installed and tank warrantee. What kind of parts will the price include, you should have an expansion tank installed and make sure they counter balance the pressure to match the static pressure in the home. Should also include new dielectic unions, do not reuse the old ones. See what the rate for extras is in case they need to do additional work. Check references if possible.

Tim Littrell
Littrell Plumbing and Bath Designs

Water Heater Installation And Repair reviews in Honolulu


It went great.
Honolulu Water Heater Installers Provider Name Locked
showed when he said he would and didnt leave till the job was finished. And this plumbing job was huge! He did such a good job i referred him to my parents when their boiler went.
- Michelle T.

I was impressed with their quick response. Though I had managed to shut off the inflow, I had no idea what to do next. I worked on getting rid of the water (the wood flooring was ruined) while he took out and replaced the water heater. he also showed me what had caused the overflow
Honolulu Water Heater Installers Provider Name Locked
to fail...a little piece of cardboard had gotten stuck in the overflow
Honolulu Water Heater Installers Provider Name Locked
's drain! Lesson learned...I now check the overflow
Honolulu Water Heater Installers Provider Name Locked
when i vacuum the downstairs.
- Diane C.

The service was great. He was very helpful and wanted to be honest with me and let me know it would cost me more money if I decided to do the flush because my water heater was too old and out of code. At this time I was not interested in getting a new heater.

The service was very good. They ended up doing quite a bit more plumbing work around our house so there were extra fees. The quality of their work was excellent. I have used them before and will continue to do so.
- niall B.

Everything went excellent. They informed us we needed a new water heater. We ended up buying the water heater somewhere else but they installed it for you. Everything went well with the installation.
- Kay S.

I am so pleased.
Honolulu Water Heater Installers Provider Name Locked
was extremely professional. He got in touch with me the same day as my inquiry, came to the house to give me an estimate, left to get a part and had it fixed within a few minutes. No hassle. He's very knowledgable, polite and reasonably priced. We just moved so we will be calling him if we need any assistance in our new home.

I have been using the company for about 40 years. They are very responsive and do good work. The plumbers are very professional and knowledgeable in their field. They are also dependable and it is easy to schedule a service for when I need.
- Cathy H.

Honolulu Water Heater Installers Provider Name Locked
is not
Honolulu Water Heater Installers Provider Name Locked
. When I called them to see if they could help out with my situation the man said: "Even if I were to go out there, I couldn't get all the parts because all the stores that sell parts are closed on the weekend". I called again Sunday, to ask about the pipe that was leaking. He proceeded to tell me to turn off the water heater which would eliminate the heat for the house and the hot water, because its a direct vent gas water heater. He told me to call back and make an appointment the next week. I called his office to get an appointment, and the receptionist screamed at me and said that they were all booked and denying service.

All Water Heater Installers in Honolulu, HI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A-1 Budget Plumbing

131 Hekili St

A/C & Appliance Sales Service

941102 Lumikuke Pl



AGA Construction Inc

18375 Ventura Blvd

Aggressive Plumbing

1220 Maura St

Aina 1 Plumbing

544 Kaimake Loop

Air Treatment Co

518 Mill St NE

Alaka'i Mechanical Corp

2655 Waiwai Loop

Allens Plumbing

360 Papa Pl #104

Allstate Plumbing

1914-A West Howard Ln

Alternate Energy Inc

803 Ahua St

American Home Shield

889 Ridge Lake Blvd

Anything Guy Production Services

1108 Fort St Mall


16501 Ventura Blvd Ste 500

B J Genz Plumbing LLC

549 Halemaumau St

Banzai Plumbing, LLC

111 Hekili St.

Bargain Plumbing & Rooter LLC

5219 Ferrell Mountain Ct

Budget Appliance Repair

2065 S King St

C&J Solar Solutions LLC

45-605 Uhilehua St

CJ Plumbing

PO Box 1184

Comfort Connection

14146 SE Steele St

Commercial Plumbing Inc

1820 Colburn St

Construxx Inc

922 Valley Rd


5 Sand Island Access Road

DirectBuy of Indianapolis

8450 Westfield Blvd

Drain Daddy

99-446 Kekoa Pl


PO Box 1013

Empire Heating & Air Conditioning

783 Dekalb Industrial Way

Fast Rooter Plumbing

3850 Kilauea Ave.

Greekz Plumbing LLC

59425 Makana Rd

Haleakala Solar Inc.

70 E. Kaahumanu Avenue



Honey Do Handyman

520 Kaimake Lp.



k max plumbing

94-426 alapine st

Kings HandyMan Services LLC

2015 Ala Wai Blvd Apt 6C

Kwik-Fix Home Improvement & Repair

823 Koko Isle Circle

Little Big Plumbing LLC

PO Box 89541

Low Cost Drain Plumbing

6370 Hawaii Kai Dr.

Mercury Solar

850 W Hind Drive

Muscles 4 Hire

950 Lehua Ave
Pearl City

Pacific Plumbing Inc

PO Box 30425

Pipe Masters LLC

820 W. Hind Drive #240345

Point Plumbing Inc

PO Box 1185

Poncho's Solar Service

1333 Opua St

Professional Yacht And Marine Services

1620 Ala Makani Pl

R & B Inc

1710 Mt Vernon Ave

R & R Plumbing Hawaii

PO Box 2096
Ewa Beach

RayCo Plumbing

94-547 Ukee Street, Suite 310

RG Builders Hawaii

Heina Lane


9562 Mammoth Dr

Roto-Rooter Plumbing & Drain Services

1631 Democrat St

Shipman Service & Repair

3206 Ahinahina Pl

Solar Help hawaii LLC

1846 Lusitana St

T and C Plumbing LLC

2472 Komo Mai Dr.



Waialae Plumbing

825 Halekauwila St


12637 S 265 W Suite 100

Zecka Home Improvement Inc

45-015 Waikalualoko Loop

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