Hilo Pest Control Companies

in Hilo, HI

Sample Reviews

A

Rating
We just moved here in May. We noticed the new and rapidly growing wasp nest just at the roof peak only last week. We had no idea bees were active under the front steps until a mud-jacking crew discovered them while "raising" the walk slabs last Saturday. Naturally, we didn't feel too comfortable sharing our new home with wasps and bees. So we called in the cavalry (aka
). I took a
and called at 7:45 a.m. Monday.
was on the road, but he pulled over to take my information. I was really amazed when he said he had an opening at 2:00 that afternoon. While I was waiting, he called at 2:00 to say he was running late. Then he called a second time to re-set the time to 3:30. This to me demonstrates a level of professionalism that sadly is very rare. (I gave up counting the number of times contractors, etc. set up appointments and just never bothered to show, let alone call to say they weren't coming.)
arrived on time and listened (that in itself is a BIG thing!) to me while I showed him the nests. I had thought the mudjackers had succeeded in sealing the front porch nest, but
noticed a bee working its way into a crack. When it didn't re-emerge, he knew the nest was still active. So he treated it with toxic "dust" He was very reassuring about the effectiveness of his methods and answered all questions. He even volunteered some interesting info on handling the miscellaneous bugs we've been finding in the house. He "swept" away the wasp nest; there's no
of it left.
did a thorough job. He's a professional and a pleasure to deal with.
- Jerrilyn J.
A

Rating
I called
at
late on a Monday afternoon. He called right back, and came out Tuesday morning when we were at work. He took care of the problem and we weren't even at home, very convenient. We used him last summer for an unpleasant problem we were having and he was great. Totally resolved the problem in one visit although I had been told on the phone by another exterminator it couldn't be fixed. We highly recommend
.
- Wendy C.

Hilo Exterminators

Hilo, HI

Hilo Pest Control Articles

Pest Control reviews in Hilo

F

Rating
Provider sent email advising that they did not work in my area. I was charged $99 for the work. How do I receive credit for the charge.
Hilo Exterminators Provider Name Locked
Heydon
1320
Hilo Exterminators Provider Name Locked
Blvd.
- Harlan H.
A

Rating
Hilo Exterminators Provider Name Locked
is the best. He explained exactly what he was going to do, how it was going to work and what I could expect. I absolutely positively will call him again and would highly recommend him to anyone that needs pest help.
- Patricia B.
A

Rating
The technician called to see if it was ok to come a little early which was fine with me. He asked what my concerns were and I told him that I had ants in the yard and had now seen a few in the house. He asked where and did a through job of spraying both inside and out.
- Kathryn W.
A

Rating
Service was great!
Hilo Exterminators Provider Name Locked
was my technician. VERY nice young man. Very respectful and took care to make sure he didn't track dirt through the home. He was great!!!! I would recommend this company to anyone!!!
- Liz H.
F

Rating
We were horrified to notice rat droppings in our attic last February. We contacted Halt and they made their first visit then. We were told that rodent control requires regular service visits and that we would need a one year contract. I signed the contract and the technician left bait in the attic and baited two traps on the exterior of our house. I had consulted with Multnomah County Vector Control and was told that it was important to identify the point(s) of entry and to make sure that they are sealed after the first baiting. We mentioned this to the (very nice) technician on his second visit. He told us that there was no way to determine the point of entry but recommended that we consider a plan that involved excavating the earth under our porch and installing an anti tunneling material that is currently being used in NYC. He told us that he had no experience with this, but he would connect with someone at the office and get back to us within a week. We never heard from him again. We researched the problem on our own and realized that it was excessive to go to such an extreme measure so soon. We phoned the office and attempted to discuss the problem with their receptionist of 17 years,
Hilo Exterminators Provider Name Locked
. We made it clear that we liked the technician, and that we found him to be very polite, but we were concerned that he would suggest such a "solution" so soon in the process. She said that we were the first customers in 17 years to complain about this technician and that they would never terminate a contract due to personality differences. We explained that we simply wanted our problem resolved and that we had found this particular technician to be very polite and did not object to him as a person. Over and over we explained that we only wanted our problem resolved and that we absolutely had no intention of making this a problem over personalities. Finally after much discussion and subjecting us to a story about her marital difficulties, she agreed to send a technician she referred to as the "Rat Nazi". This second technician was also very nice. He throughly inspected our premises, put fresh bait in the traps, and sprayed under the porch. He was 100% effective and we were very pleased. I just got off the phone after attempting to schedule a follow up appointment that is suggested in our service agreement. I requested that she send the second technician again. She became impatient and rudely explained to me that he was not assigned to our neighborhood and that she refused to "pull him out of his area" simply because we did not like our first technician. Once again I was put in the ridiculous position of praising the pleasant demeanor of the technician who was unable to help us. I said that we'd prefer to work with the technician who had felt comfortable treating our premises. She has continued to refuse to send this technician, but has agreed to send a third technician. She also shared that while she was on the phone with me, going around and around about how unfair we were to malign the personality of the first technician, she had a total of four calls on hold. I have never encountered someone so blithely casual about providing such sub par customer service. There are many other pest control companies in the Portland area. Send your business to one of them.
- Mary E.
B

Rating
The communication was good and we were able to schedule the service in just a few days. Ed came on time and did the mosquito service outside of the house. He tried to talk me into the monthly service but I said I wanted to see if it's effective. He still said that they would come out in a month and leave me an invoice--I honestly felt pushed and sent a message to them confirming that I do not want a monthly service because I just moved to the area and wanted to see how things go.
My family still gets mosquito bites within 2 weeks of the service. I guess it might worked a little as the situation was worse before the service.
- Chaowen T.
A

Rating
Hilo Exterminators Provider Name Locked
was GREAT! She was confident, reassuring and pleasant. She arrived on time and assessed our situation before making any decisions. She also made recommendations about things we could do to watch for locations. Let us put out our own sticky boards. DEFINITELY recommend this company and especially
Hilo Exterminators Provider Name Locked
!
- Stephanie K.
A

Rating
I really liked this company. The tech was very nice, explained everything, and was fast in performing our service. I like that the tech brings out the contract and there is no faxing back and forth like other exterminators in the area. Their service actually includes rats and mice, which are left out of the other packages. I am really happy with the visit.
- Crysta I.
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All Exterminators in Hilo, HI

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

BOWMAN TERMITE & PEST CONTROL

253 WAIEHU BEACH RD
Wailuku, HI

Bowman Termite & Pest Management LLC

469 Kalanikoa St
Hilo, HI

CERTIFIED PEST CONTROL & FMGTN

565 E LANIKAULA ST
Hilo, HI

HAWAII STATE TEACHERS ASSN

28 POOKELA ST
Hilo, HI

HILO TERMITE & PEST CONTROL

28 POOKELA ST
Hilo, HI

HORIZON PEST MANAGEMENT

586 KANOELEHUA AVE
Hilo, HI

HORIZON PEST MANAGEMENT

PO Box 7012
Hilo, HI

LAULIMA TERMITE CONTROL

804 KILAUEA AVE
Hilo, HI

Terminix

73-5574 Olowalu St
Kailua Kona, HI

Will Kill Termites & Pests

PO Box 7071
Hilo, HI

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