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Woodstock Window Replacement Articles
Window Replacement reviews in Woodstock
The doors were ordered and expected to be delivered in two weeks. Five weeks passed when I found out the doors were in but there was no one to install them. A week later an installer came out with the doors. He cut out the bricks all the way around the window instead of just at the bottom. He installed the doors and was about to leave when I asked about the giant pile of bricks laying in my backyard. He said he was not a mason and was just here to install the door. He was going to leave the job with a 4 inch gap between the brick and the interior walls. All of the insulation was hanging out of the walls and rain was coming. There was also a big gap between the foundation and the dirt so there was nothing to secure the door threshold to on the outside. The door had no way to lock because the pin at the bottom of the stationary door had nothing but a dangling piece of thin wood to sink into.
The door remained unsecure for about a week. Anyone could have easily gotten into the house. There was a lot of finger pointing between all the people involved as to whose fault it was, but not a lot going on to resolve the issue. I finally called the owner to see how we could quickly get my door secure and protect the inside of my house with something more substantial than painters tape. The owner seem genuinely interested in solving my problem, but never followed up with me like he said he would.
The outcome was that they trimmed the door out with PVC trim instead of brick. It looks fine, but was not what I wanted. They offered to replace the trim with brick, but I decided to cut my losses. They obviously were not masons, and I had no confidence that they could make it look original. The
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