Woodstock Bicycle Buying And Repair Articles

Sample Reviews

A

Rating
Woodstock Bicycle Repair Provider Name Locked
was AWESOME! I feel like it such a blessing to have found
Woodstock Bicycle Repair Provider Name Locked
. I had emailed a bike club in town to recommend someone and the president of the Asheville bike club recommended
Woodstock Bicycle Repair Provider Name Locked
at Bikeworks. First, I loved that he came out to me versus my having to take the time to bring my bikes into a bike shop. Second, I felt great trustyworthiness from
Woodstock Bicycle Repair Provider Name Locked
- he's just an all around wonderful person. Third, the prices were fantastic for the work he was doing. Fourth, the quality of work he did on my 4 bicycles was great. I can't recommend him highly enough if you want someone you can trust in both price and quality of work, as well as working with a really good person - what a good soul. I was so impressed so I wanted to take the effort to post this here so that others can know.
- Gary T.
A

Rating
Great prices and people. In the past, I have had my bikes serviced at various bike shops and the prices here were the best. Love their shop and the people are really into what the do. A mom-and-pop shop type of feeling. Convenient and central location.



Amazingly fast turn-around. If you love your bike, you will love this shop.
- Danette H.
F

Rating
I visited this bike shop for the first time. I purchased my own handlebar tape and decided, instead of attacking the job by myself, that I should let a shop do it. I also needed to ship my bicycle to Europe and asked for them to pack it up.
The front desk person and the mechanic were fantastic. I dropped the bike off.
When I went to pick the bike up, the price was over double what I expected. I asked for clarification. I didn't think to bring my copy of the paperwork, so I let the transaction go through.
I came home, looked for my paper work, and called asking for clarification again, a second time, this time armed with my receipts given to me at drop off.
That's when things got ugly. The person on the phone started to argue with me about what was written on my copy of the receipt, who wrote it and how it was written. The person on the phone admitted that the price in their computer system was one thing (the price quoted to me) and the price on the back wall that the mechanic goes by is another thing. He also admitted that items at different prices than what were quoted, were added to the receipt after they gave me my copy at drop off. I have my paperwork, filled out by them, in my hand as I write this review to prove it.
The person on the phone did not handle me professionally. It started out being about the discrepency between what I was quoted and what I was charged. As I was on the phone hearing this man's attitude, instead of being nice to a confused customer, he made me feel lower than dirt for pointing out their errors.
Despite the mechanic being top notch and the first front desk person being great, I can NOT recommend this place at all. A bike shop can't quote one thing, charge another, and then when asked for clarification, instead of trying to create a
Woodstock Bicycle Repair Provider Name Locked
-
Woodstock Bicycle Repair Provider Name Locked
with the customer, make the customer feel like a jerk for opening his mouth. That behavior is not okay. It's not okay at all.
From now on, I'll travel the longer distance to get my bike serviced at the bike shop in my old neighborhood than go back into this bike shop again.
- A.J. B.
F

Rating
Even though the bike shop indicated that they fixed the flat tire on my bike and performed a tune up, I experienced another flat tire upon riding the bike home. I took the bike to a different bike shop after that and the other bike shop confirmed that the bike needed a new rim strip and that the previous bike shop (
Woodstock Bicycle Repair Provider Name Locked
) should have replaced the rim strip. After finding out this news, my wife called the manager at
Woodstock Bicycle Repair Provider Name Locked
who was unfortunately very rude and not responsive to the concern that they did not adequately repair the flat / fix the bike. She then asked for the owner (
Woodstock Bicycle Repair Provider Name Locked
) to call her and speak with her about the issue. The owner never called back and when my wife repeatedly called back and finally was able to get a hold of the owner, he was also very rude and ended up hanging up the phone on her. Both my wife and I want to be very supportive of local bike shops, but unfortunately, the
Woodstock Bicycle Repair Provider Name Locked
does not provide good customer service nor proper bike repair services. In light of this, I would strongly recommend that people avoid taking their bikes or purchasing items from this bike shop.


- Christopher S.
D

Rating
Poor service. Sales person was not least bit helpful. Other employees in the store at the time didn't seem to care.
- Janet G.
F

Rating
After a week long enjoying the Surly LHT DIsc
Woodstock Bicycle Repair Provider Name Locked
(Highly recommend it), i returned back to
Woodstock Bicycle Repair Provider Name Locked
and noticed that the rear tire fender was broken. I took it bike to the sthop for advise on how to exchange it via warranty. Note the fender was not more than 2 weeks old since I had ICS install it. The owner promised to take pictures and send them to the Manufacturer. In the interim, i asked them to go ahead and exchange the fenders and place new racks at a total cost of additional $500. At that point, i had spent around $2000 in that store. When I got back to pick it up I was informed that the manufacturer declined the warranty. I was shocked since any other store would have replaced the fender without any hassles. Disappointed, I went back home and after talking with another bike store they recommended I reach out to the manufacturer directly. Long story short, the ICS store owner simply lied to me and never bothered even asking for a fender replacement.
The fender manufacturer sent me a replacement after I had sent them images of the broken fender with no questions asked and apologized on behalf of the ICS store. I tried to contact the store owner to get an answer, and his comments basically said he decided that I had broken the fender and that was that.
I ended up purchasing a SECOND Surly LHT bicycle from
Woodstock Bicycle Repair Provider Name Locked
at significant reduced price and would never ever go back to this store. Bottom line there are multiple better bicycle stores around
Woodstock Bicycle Repair Provider Name Locked
and this one truly deserves the F I am granting them.
- Samer L.
A

Rating
I was looking for a crusier type bike for myself to be able to ride comfortably when my wife rides her bike.
Woodstock Bicycle Repair Provider Name Locked
our salesperson, was extremely helpful, patient, and knowledgable. He spent quite a bit of time helping with this decision, offering suggestions and ideas that I would not otherwise thought of. Two weeks later, the seat just didn't feel right. I stopped by and they told me to bring the bike in and they help determine a fix. The next day, I took the bike back and
Woodstock Bicycle Repair Provider Name Locked
quickly helped with another seat. Within 15 minutes I was trying this out. He mentioned that if this did not work that I might want to consider riding pants that has a cushion that might help. Not only did he provide great customer service but after I took my trial ride, he came out and loaded the bike into my SUV. While making my initial purchase we saw several customers come in and all were treated the same way. This is why I will go back for any of our biking needs. One great team at the Trek store in
Woodstock Bicycle Repair Provider Name Locked
and one great sales person -
Woodstock Bicycle Repair Provider Name Locked
!
- ROGER B.
F

Rating
Even though the bike shop indicated that they fixed the bike and performed a tune up, I experienced another flat upon riding the bike home. I took the bike to another bike shop that confirmed that the bike needed a new rim strip and that the previous bike shop (
Woodstock Bicycle Repair Provider Name Locked
) should have replaced the rim strip. After finding out this news, my wife called the manager at
Woodstock Bicycle Repair Provider Name Locked
who was unfortunately very rude and not responsive to the concern that they did not adequately repair the flat / fix the bike. She then asked for the owner (
Woodstock Bicycle Repair Provider Name Locked
) to call her and speak with her about the issue. The owner never called back and when my wife called again and spoke with him, he was also very rude and ended up hanging up the phone on her. Both my wife and I want to be very supportive of local bike shops, but unfortunately, the
Woodstock Bicycle Repair Provider Name Locked
does not provide good customer service nor proper bike repair services. In light of this, I would strongly recommend that people avoid taking their bikes or purchasing items from this bike shop.
- Christopher S.
A

Rating
The owners,
Woodstock Bicycle Repair Provider Name Locked
and
Woodstock Bicycle Repair Provider Name Locked
, are extremely attentive to their customers and know the bike business inside and out. They go above and beyond what is expected. I just moved to the area and had unexpected company coming to visit Florida from Canada. I wanted the visit to be nice and be able to ride bikes together. They serviced the bike quickly even though it was just prior to a very busy 4th of
Woodstock Bicycle Repair Provider Name Locked
weekend for them. The bike rides better than it EVER did and we had a perfect visit with our company being able to ride bikes together! Thanks
Woodstock Bicycle Repair Provider Name Locked
and
Woodstock Bicycle Repair Provider Name Locked
!
- Valerie C.
N

Rating
I'm leaving one star, because no stars is not an option. The $450 "coaching plan" is the topic for this review. I don't know about the other "plans" but I consider taking money for this "plan" unethical, because what they do is copy and paste from pre-written workouts, there's nothing personalized about it. I pretty much got an automated feed for the entire three months of the same ride suggestions over and over even after cutting them off after the first month, when I realized they were copying and pasting workouts that were clearly written for someone else, since they had personal comments in them not written for me.
Their advertising hype says they coach "all levels and abilities" but don't buy into (no pun intended) that, because the coach I got for mountain biking took one look at me and decided I wasn't a podium contender. I could see it on his face, it was a look like he couldn't be less interested. In fact he hardly looked at me when I walked up to meet him in Starbucks for the one-hour consultation, which Ionly got because I brought it up. Originally he emailed me "as soon as we receive your money, I'll put the plan up on Training Peaks." There was nothing about the one hour consultation until I brought it up, and he obviously didn't even want to be there when we met. All of the big money clients he has I'm sure will disagree, because he's making a lot of $$ off of them, so why wouldn't he give them the royal treatment? The $450 plan however, was one where (he ASSumed) there would be no ongoing income stream, so just get the money, go through the motions and then write it off. I was supposed to get a one-month check in with the "coach" (he's too busy promoting himself on facebook, managing his own team and competing in his own events to have time to coach beginners) --at the one month I got zero. No call, no email
Woodstock Bicycle Repair Provider Name Locked
. Five weeks into it, after I'd paid another chunk of change for his skills clinic, during the clinic as he rode past he asked "how's it going" and I said "this plan is not comprehensive enough" and as he was riding off leaving me in the dust he said, "just follow the plan, it works." So that feedback pretty much just got ignored and brushed off.
After a month of getting into it, I realized there is so much more to training for a race than a cut and paste riding schedule (written for someone else :o) and yet he didn't suggest anything else because he really didn't want to coach me. I brought this up with the owner and asked for a partial refund, because I felt like I got ripped off, and he lied and told the owner he HAD suggested a more involved coaching plan. Last time I looked, I didn't have a poor memory, and I consider this another unethical act. If you're a beginner and just getting into racing, and want a REAL coaching experience, instead of a cut and paste "sucker born every minute" plan, go with CTS. If you have some weird fetish for throwing money away and getting the least value for your money, go with
Woodstock Bicycle Repair Provider Name Locked
. And let's face it, most of us don't have $450 to throw away. That's what irks me more than anything.
- Jayne H.
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All Bicycle Repair in Woodstock, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

@-List @ssembly Service

433 sparrows ln
Norcross, ga

AAA Fitness Equipment Repair

240 Shore Dr
Suwanee, GA

All In One Assemblers

PO Box 405
Powder Springs, GA

BICYCLES UNLIMITED

100 N PEACHTREE PKWY
Peachtree City, GA

Bikeways of Tucker

4107 Lawrenceville Hwy
Tucker, GA

Ciclismo Giovanni & SARTOR

6215 JOHNS CREEK COMMONS-SUITE 102
Johns Creek, GA

Decatur Bikes

252 W. Ponce de Leon Ave.
Decatur, GA

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Goodale's Bike Shop Inc - Concord

19 Triangle Park Dr
Concord, NH

Goodale's Bike Shop Inc - Hooksett

1197 Hooksett Rd
Hooksett, NH

Goodale's Bike Shop Inc - Nashua

14B Broad St
Nashua, NH

Mark Mitry Remodeling

6920 Wade Rd
Austell, GA

Payjunction Atlanta

Snellville, GA

Robby's Bicycles

7931 Thornton Rd
Stockton, CA
Woodstock Zip Codes

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