Winder Water Damage Restoration Articles

Sample Reviews

F

Rating

Case Description: This is the complaint filed with the Better Business Bureau
Winder Water And Smoke Damage Specialists Provider Name Locked
from
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fraudulently presented
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(a hearing-impaired client)with a bill he did not owe.
On 2/12/14,
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had water damage to his condo. Immediately he contacted me,
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Rebadow(power of attorney) to handle everything for him.
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is hearing impaired and cannot talk on the phone at all and he also needs my assistance for clarification when dealing with "situations" face to face. I spoke with
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and they assigned
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to
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's case and I told her I would be the contact person for his case.
On 3/21/14 at 1pm
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staff took all of
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's belongings out of the POD that they put it in so the insurance adjuster could examine them. At this time
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was present and I showed her damage to the sofa set that Serve pro had done either before, during,or while it was in the pod(they were walking all over it to retrieve boxes in pod as well as laid mirrors and metal objects while in home) We told all of them to be careful with
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's belongings and especially the sofa as it was in mint condition before they arrived. They also scratched both the entertainment center and the dishwasher but insurance covered them as they had been water damaged as well.
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assured me
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would take care of
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's sofa set and she took it back to
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instead of putting it back in the pod.
About a week or two later
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told me the set was not repairable but assured me ServePro would take care of
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. In mid april I went out of town for 5 weeks and left everything in order for
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to have his place completed. All
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needed to do is text
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and she would make sure
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brought back his belongings as he was anxious to get back in his home. Being hearing impaired and out of his element he was uncomfortable living elsewhere(ie...he didn't have his flashing lights doorbell etc.), so he wanted to get back to his normalcy ASAP.
On April 30, 2014,
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had
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sign a paper saying they were not responsible for any renumeration or damages for
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. She brought
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a (fradulent) bill for the purported balance that UPC(
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's insurance co.) did not pay to
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and told
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he was responsible to pay it. She then told him if he signed the paper that they would accept the waiver of damages in place of him paying the bill they presented him.
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told
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he was not comfortable signing that paper until he had a
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to speak with me.
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knew I was unavailable to speak with and that
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needed to his life back. She told him she would not deliver his belongings unless he either signed the paper or paid the bill. Under extreme duress,
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signed the waiver so he would be able to get his life back.
After I returned I spoke with
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from UPC and she told me that
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was not responsible for ANY of
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's bill as
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had revised the bill and sent them a new bill and UPC paid that bill in full. I spoke with
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about this and she texted me(I have the text to prove this) ...I quote from
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's text..."We only signed that agreement with his insurance company because we made the agreement with
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. He chose not to pay the additional money, so we signed the agreement with the insurance company. We were not required to sign that, we only signed as a deal made with
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." unquote. That statement is a downright lie as I spoke with the insurance company and they said the revised bill was signed on April 3, 2014 and
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brought the bill(which
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did NOT owe at that time) on April 30,2014.
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had them sign their waiver of damages under false pretenses and therefore it should not be valid.
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has stood by
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and has not offered any renumeration for
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's sofa set
- Elizabeth R.
F

Rating
I wanted to use insurance money to get new carpet since ours was pretty old and pay the difference but Stovers said they would leave if I wanted to do that. They would only stay and do the work for the full $5000 my insurance company was going to pay. They also made me give them my credit card with a
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amount on it to cover their fans they left in the house to dry out basement. I was very concerned about signing a
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amount with my credit card number...but again... they said they would take all the drying fans out of the house and leave if I didn't give them my credit card authorization right then. You are at their mercy when you have a disaster and it was horrible the way they took advantage of the situation. They completed the work but got my OLD carpet back and they got $5000 from my insurance company plus I had a $1000 deductible... sweet deal for them... me... not so much! Oh... they also said they would give me a discount if I wrote a positive review for them on specific websites. They would check to make sure the reviews were done before the discount was applied to the bill....so, don't believe everything you read on this merchant. I might have been an isolated case but I would not use them again.
- Susan C.
A

Rating
We had water damage through our ceiling, walls, and carpet from plumbing issues in the unit above ours. We used their email contact on sunday afternoon indicating non-emergency and they called us sunday evening to setup an assessement the following morning.
Someone came out got the insurance claim information and looked at the damage and what would probably need to be done. Then a team of 2 men came out in the early afternoon and tore down the ruined ceiling and insulation and parts of the walls to faciliate drying. They were very conscientious about how they approached this in order to minimize damage while allowing fast drying. They removed the wall to wall carpet and pad which was soaked. They brought in industrial air movers and dehumidifiers which were quite loud but very effective. The told us they would need to run for at about 5 days to get everything dry. During this time they stopped by 2 or 3 times to assess the drying process and make adjustments as necessary. They did a great job cleaning up and after the demo portion and again after removing all the equipment. They turned our unit from a stinky wet mess to a normal unit missing sheetrock.
All of the billing was handled between
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and our insurance company which was great for us as it removed much of the headache that occurs in these situations.
We were very happy with the results and I was so happy that we contacted them immediately upon finding the damage instead of waiting for insurance estimates/evaluation as that can actually reduce the claim value as it can be considered negligence.
- Rebecca A.
A

Rating
I called
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to request a second opinion and estimate for damage caused by a leaking hot water heater in our attic. The first restoration company said we had moisture in walls and wanted $1300 to dry everything out.
Winder Water And Smoke Damage Specialists Provider Name Locked
with
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came by and performed the exact same tests as the first company and said that the moisture was minimal and that he would recommed just turning up the A/C and putting fans in the attic to complete the drying.
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did not charge us a dime for the advice and saved us $1300. Thank you for being honest and having integrity. I would highly recommend
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and use them in the future.
- Chris B.
A

Rating
The service men were professional and gave a detailed explanation of the procedure. Being unfamiliar with the workings of any project, an understanding of the procedure gives me more confidence.
- Margaret F.
A

Rating
Winder Water And Smoke Damage Specialists Provider Name Locked
installed new drywall, door jambs, doors, tile, carpeting, cabinets and bathroom vanities. They also painted all walls and new baseboards. The quality is fantastic and the finishing work very detailed.
Once the reconstruction began, the timeline progressed as estimated, deliverables were met and the workmanship was impeccable.
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Hannappel, Operations Manager, managed his subcontractors well and each one met the high standard of
quality
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expects.
An unexpected home emergency and major construction project is never stress free (in fact, it is very stressful), but
Winder Water And Smoke Damage Specialists Provider Name Locked
made it as hassle free as possible. My home is absolutely beautiful and the craftsmanship is flawless. It looks and feels better than pre-flood condition. I am grateful to
Winder Water And Smoke Damage Specialists Provider Name Locked
and am certain anyone doing business with them will be equally pleased. In fact, since my reconstruction, I refered them to a friend and she too had a great experience.

- Kelly D.
F

Rating
First of all, I live in
Winder Water And Smoke Damage Specialists Provider Name Locked
, Ky. My house was flooded from a broken water line on June 4th, 2014. We found the house was flooded on June 6th as we were out of town when the water line broke.
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from Paducah, Ky came to my house after I called them because State Farm named them as a clean up crew.
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installed a number of drying equipment to dry the floors before the floors could be removed. All the hardwood floors had to be removed. The equipment raised the temp in the house to over 105 degrees. A few days later a
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crew from Bowling Green, Ky came to the house to remove the floors as the crews from Paducah were already booked because of many other flooded and damaged homes from storms. The Bowling Green crew removed the floors, but in doing so they: tore holes in the walls, tore a hole in the refrigerator, they cut all the plumbing off at the wall and floor in the laundry room, kitchen and bathroom. They cut the wiring for the dish washer and garbage disposal. They also cut the input water hose that was connected to the dish washer. They damaged all the baseboard and threw it and the plumbing in the dumpster. They ruined an antique dining room suit that is dated 1912. The suit was in perfect condition before this event. The suit had some damage from the heat from the equipment but most of the damage was nicks and scratches from the workers. The furniture should have been removed before the demolition started.
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of Bowling Green said I would be compensated for all the damage that they did. So far nothing has happened. They want to appraise the dining room suit by a friend of
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to see what it would cost to repair. As anyone knows, the value of the furniture will never be the same, even if it is repaired. The manager at the Bowling Green
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admitted they did a lot of damage and he said this in front of our State Farm Insurance adjuster. There is one room in my house that has mold on the carpet and padding, they were supposed to have cleaned the mold already and have done nothing. I am still waiting for
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to resolve all of the damage they have done, and this is August 18, 2014. A big thumbs down to the Bowling Green
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and their management. Also they will not respond or reply to my calls.
- Dennis W.
A

Rating
Mr.
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C*** thoroughly inspected my crawlspace, a 2400 square ft. home. He explained what the situation was and clearly described what would solve the problems. What he said made good sense. His reasoning was sound and based on significant experience. He explained accurately what he would do, we decided on a date and the job was accomplished as promised. It has been over a month now since completion and what I have is a clean crawl space where there once was active mildew and fungus growth. There is a continual drying process going on, thanks to a
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, effective exhaust system. I was kept informed by his pleasant office help before the work began and during the process. The weather was partly rainy and difficult but it still took less than a week. There was no debris left and I was never inconvenienced. Recommendation? You bet!
- Thomas P.
A

Rating
So I get a call at work that one of my pipes was busted and overflowing for a good twenty minutes before anyone in my house noticed it. Not good. It flooded the entire upstairs and went through the ceiling in the room below onto a very, very expensive carpet and ruining the electrical wiring on the way. Not good. Called State Farm and then I called
Winder Water And Smoke Damage Specialists Provider Name Locked
. Very good. They took care of everything.
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and his team were great to work with and continue to put it back just as it was with really no effort on my part. Thanks a million guys!


- amir Z.
A

Rating
Took one day and it was done . Looked great . They clean everything up and very professional. Will do business again with them and would recommend them to family and friends.
- connie S.
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All Water And Smoke Damage Specialists in Winder, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A legacy Construction

108 Laurel Lane
Social Circle, GA
All aspects of construction, remodeling, almost anything

Accomplishing Interiors

543 Forest Lake Rd
Pendergrass, GA
Personal service contractor that gives you the contractor instead of the helpers to offer more...

Accurate Restorations

P.O. Box 7
Auburn, GA
We are 24/7 emergency water removal and flood damage company. we also specialize in the...

Advance Southern

10168 Azalea Dr
Covington, GA
Over 25 years of combined experience. accept all major credit cards. 20 - 25 employess and...

Advanced Carpet Cleaning and Water Damage

466 Blue Grass Dr
Jefferson, GA
We pay close attention to all of our customers and employees,we use some sub-contrators in the...

Affordable Septic

Winder, GA
Family owned and operated over 25 years experience septic pump truck tractors trucks all tools

Affordable Septic Service LLC

1956 Dooley Town Rd
Statham, GA
Family owned and operated over 25 years experience

Allensbc.com

1077 Canary Ave
Yorkville, IL
Inside or out, blackened over time or in a disastrous condition, sodium bicarbonate cleaning...

Allgood Plumbing & Electric

PO Box 2852
Loganville, GA
In business since 2005. full plumbing and electrical service for residences. ask about angie's...

ANSLEY HOME IMPRVMT & SURPLUS

1215 S BROAD ST
Monroe, GA
Established in 1993, 3 carpenters, 1 sales clerk, 10 sub-contracters, we build from the ground...

ARI Construction & Roofing Inc

PO Box 103
Winterville, GA
Locally owned & operated.

BLS Group, Inc - DBA: Boyd Smith Construction

1860 Barnett Shoals Rd
Athens, GA
General residential and multi-family construction and painting company with 3 full time...

BRANCH CONTRACTORS INC

72 1/2 N MAIN STREET
Watkinsville, GA
Helping our community recover since 1995.

Braswell Construction Group, Inc

6105 Emory Street NW
Covington, GA
Braswell construction group strives to achieve the highest quality and reliable services in...

Braun Construction Services, Inc.

2143 Payne Ave.
Alcoa, TN
Bcs is a nationwide 24hr emergency response company for fire, water and storm damage. we also...

BullDawg Contractors, LLC.

2587 Gray Mill Way
Loganville, GA
The “bulldawg contractors” difference we understand how difficult it can be for...

Cahaba Scapes

2130 11th avenue north
Birmingham, AL
We offer a full scale of all outdoor improvements, from simple lawn care to complete landscape...

Carpet Care for Pets

102 Pinetree Lane
Auburn, GA
Free estimates, we take cash, personal checks and mastercards. we can take credit cards as...

Claim Solutions Network, Inc.

819 Tucker Court
Winder, GA
We are a general contracting company specializing in insurance restoration work. we offer...

Craigs Remodeling & Repairs

5581 High Shoals Rd
Bishop, GA
Georgia state licensed contractor i strive to make your experiance with us as painless as...

Crawford Drywall Repair

2012 Vintage Oaks Dr
Loganville, GA
Crawford drywall repair has been serving customers in the atlanta area for over 17 years. we...

D&S Contractor Painting &Pressuser Washing

945 hwy 172
Colbert, GA
In tades for over 20 yaers no sub contractor used good paice base on pectjiet ref abl all...

D. Butler Construction & Home Repair LLC

417 Jasmine Dr
Winder, GA
Trip charges are included in the price per job. i do give free estimates on all jobs with the...

DEANS CONSTRUCTION

Watkinsville, GA
Roofing and remodeling new construction

Dixie Painting

190 Park Ave
Athens, GA
Dixie painting, inc. was founded in 1974 by richard allen and john doherty who still own and...

Eco Home Renovations

2012 Vintage Oaks Dr
Loganville, GA
All handyman services offered

Estes Home Improvement

Main St.
Winterville, Ga
This company has been a family owned and operated proprietorship since 1985. most work...

ETL Construction

1720 Epps Bridge Pkwy.
Athens, GA
One call for all your home and building needs! we do both residential and commercial. ...

Fagant's Contracting & Electrical

893 Monroe Hwy
Bethlehem, GA
We are a full service home improvement and repair company. we also offer d.i.y. consultation,...

Fortitude Roofing & Restoration, LLC

2495 Gorden Lee Rd
Rockmart, GA
Residential and commercial asphalt metal, tile & flat roofing systems, inspections and...

Georgia Construction Consultants, Inc.

323 Monte Lane
Jefferson, GA
We offer free estimates led by a knowledgeable construction consultant. should you choose...

Georgia Subcontracting Professionals LLC

3124 Washington Rd
Augusta, GA
Georgia subcontracting professionals, llc is a licensed residential contractor in georgia and...

GOOCH PLUMBING ELECTRIC, SEPTIC TANK, AND MORE

47 Freeman Ct
Maysville, GA
(706)215-2513 - justin, president

Green Source Homes

1571 Antioch Church Rd
Watkinsville, GA
4-5 employees. subs must be licensed and insured. cost determined by job. no travel charge. ...

Hall's Handyman Service of Georgia, LLC

327 Rock Forge Court
Jefferson, GA
Hall's handyman of georgia is a 100% family owned and operated handyman and remodeling...

Henderson Painting & Drywall

PO Box 483
Loganville, GA
Henderson painting and drywall is a quality atlanta painting contractor specializes in...

HomeSmart Storm Solutions LLC

524 Sterling Water Drive
Monroe, GA
Specialize in storm damage repairs such as roofing, gutters and siding.

Horizon Roofing, LLC

1104 W. Spring St.
Monroe, GA
When it comes to storm damage roof repairs and hail storm damage restoration, horizon roofing...

HRDrywall

Loganville, GA
We have been a very successful subcontractor family owned business. over 28 years and...

Indoor Air Quality Specialists, Inc.

519 Lovell Road,
Knoxville, TN
Indoor air quality specialists, inc. (crawlspaceninja.com) is a certified tva energy right...

J&D Builders of Central Florida, Inc.

PO Box 1306
Windermere, FL
We are licensed and insured general contractors and roofing contracting specialists with 18...

Jim Casey Construction LLC

PO Box 6882
Athens, GA
Full service design and build firm. new construction, remodeling, renovation. residential and...

Junk Man LLC

5802 Chalet Way
Hoschton, GA
“junk man” is your quality local service provider that offers a reliable, honest and...

Leeshire, Inc.

211 W Jefferson St
Madison, GA
Leeshire, inc. is a licensed residential/ light commercial general contracting company...

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville, GA
Licensed and insured for all of ga. we offer a lifetime warranty on all of our work, repairs...

Like New Carpet Cleaning & Restoration

2635 Ivey Lace Ct
Bethlehem, GA
Like new carpet cleaning, a cleaning like no other. we are a family owned and operated...

MAGIC CARPET

27 KELLY CT
Braselton, GA
Magic carpet is a full service carpet, upholstery and area rug cleaning specialist. we also...

Old South Traditions LLC

3724 Atlanta Highway
Athens, GA
Old south traditions, llc. design/build contractior firm background old south traditions is a...

Overseers

8 Casey Rd
Mc Donald, PA
Never a deductable . claims specialist.

Precision Concepts Construction Company

2003 Ora Circle
Loganville, GA
Here at precision concepts construction company, we pride ourselves in providing quality...

Premier Carpet & Duct Cleaning, Inc.

1215 Mathis Street
Monroe, GA
We have been in business since 2007, family owned and operated, no sub-contracting, all...

ProClaim Public Insurance Adjusters

4651 Roswell Rd. NE
Atlanta, GA
Proclaim is one of the fastest growing public insurance adjusting firms in the nation because...

PuroClean Disaster Response Services

5810 Atlanta Hwy
Rutledge, GA
Puroclean, a leader in property emergency services, helps families and businesses overcome the...

Purofirst Of Gwinnett

2750 Centerville Hwy 124
Snellville, GA

Rainbow International of Athens GA

Athens, GA
Whether facing water, fire, smoke or mold damage, people need help and they need it fast. home...

Safe and Affordable Handyman

4335 Hwy 53
Hoschton, GA
Safe and affordable is a very professional uniformed family owned and operated company. we are...

SCI Supply

2412 Lance Ct
Loganville, GA
Sci rents, sells new and used air movers, dehumidifiers, air scrubbers, restoration supplies...

ServiceMaster Stay Clean

3785 Hudson Rivers Church Rd.
Danielsville, GA
Servicemaster stay clean is a small faithed based company and provides 24 hour emergancy...

SERVPRO

4035A Old Danielsville Rd
Athens, GA
Servpro of athens is a locally owned and operated franchise, specializing in fire, smoke,...

Simply Southern Homes LLC

PO Box 110
Monroe, GA
Our motto is: extraordinary service - every job, every day. simply southern homes, llc...

Southeast Restoration Group

120 MOUNTAIN BROOK DR
Canton, GA
Southeast restoration group (srg) is an award-winning, licensed general contractor...

Structural Integrity Construction

142 Deer Hollow Rd
Bogart, GA
Structural integrity construction has a distinguished background in residential construction...

Styles Carpet & Upholstery Cleaning

181 Pine Rock Rd
Winder, GA
Family owned & operated. hours are by appointment only.

The A Team Waterproofing & Repair

Athens, GA
Family owned and operated over 25 years experience trucks tractors tool septic pump truck

Timberland Home Builders

104 Logan St
Statham, GA
I accept credit card

Turman Cleaning Service

15 Putnam St
Royston, GA
Locally owned. additional email - info@turmancleaning.com. additional address - po box 695,...

Viking Development Group,LLC

4625 Trilogy Park Trail
Hoschton, GA
Viking development group,llc.- offers home/ commercial solutions to your service needs. we are...

Wallake Construction and Restoration

5624 Gender Rd
Canal Winchester, OH
Whether you are looking to start a home remodeling project, construction on a commercial...

Water Pro Inc

470 Dacula Road
Dacula, GA
owner and president, andrew foray and his crew have been in the water damage restoration...

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