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F
"On 6/28/15 returned home from a weekend with my daughter. Upon opening the garage door I noticed water on the garage floor. Upon inspection I saw that my water" heater had a leak. I shut off the water going into the water heater and went into the house to check for water. The master closet floor was totally wet and a small portion of my bedroom floor. I called my insurance company and their chosen provider was
so I called them and they were there within 2 hours. Pulled up the carpet and removed the pad and placed huge fans to dry the area out. They told me when they would be back to check for damage and pick up the fans. At this point I was very impressed since they came they back when they said they would. That is when it all changed. On 7/3 the Estimator arrived at my home to do an estimate to complete the work. I received a copy of the estimate and there were charges that was not performed. I notified my insurance company and those charges were deleted. I know we had a very wet Spring and there were basements that were flooded and I expected a wait to finished the repairs, but I did not expect it to take 7 1/2 weeks. I made several calls to the Estimator with no success so I finally called the office then I did get a return call. I think I then spoke to the Estimator 2 or 3 times and every time I got the same answer as to why no one has been here to complete the work - Many basements flooded. I understand those were big jobs, but I only needed a closet done. Finally after 7 1/2 weeks someone came to do the work. It took a total of 30 minutes and I had waited 7 1/2 weeks for that 30 minutes of work. I hope I never again had a water issue problem because
will not be called.

-Betty S.

A
" Mr.
, with NY Twin City Inc., completed a second story paint project at my home last week that took ladder work and was just too much for" a senior. He prepped and painted the three second story windows. His work was excellent; he was professional, on time, easy to work with, used 2015 tools and cleaned up when he completed his work each day. This was the second project Mr.
did for us this summer. I intend to contact him when additional painting projects come up. 31 August 2015

-Carole M.

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Local Articles in Winder

7 Tips to Prevent Basement Flooding

If your basement has ever flooded or been damaged by water, you know just how stressful a flood can be. Follow these simple tips to help keep your basement dry.

Water and smoke damage

The U.S. Fire Administration reports that more than 350,000 residential structure fires occur in the United States each year. A homeowner's guide to smoke and water damage provides tips for restoring the home after a fire, safeguarding important documents and hiring a remediation service.

carpet rolls in front of a home
Water & Smoke Damage, Carpet Cleaning, Mold Testing & Remediation

Flooding, plumbing leaks can lead to harmful mold growth on and underneath your home's flooring.

Before, during and after your project, don't hesitate to ask your contractor questions, says DeLancy. (Photo by Jennica Abrams)
Water & Smoke Damage

When water damage, wind or hail strikes, being prepared can save time and ensure quality home repairs. Follow 5 steps for dealing with damage in an emergency.

Seeking professional help can make it easier to quit smoking. (Photo by Steve Mitchell)
Water & Smoke Damage, Housecleaning, Carpet Cleaning

Removing cigarette smoke smell and nicotine stains isn't an easy task. Depending on the extent of the smoker's habit, your best approach will vary.

If a storm causes damage to your home, it may take a while to get a professional to repair it. Your insurer will still expect you to minimize damage, like covering holes to prevent water damage, when possible. (Photo courtesy of Angie's List member Keely V. of Mount Vernon, Indiana)
Water & Smoke Damage

Don’t know what to do after a storm causes damage to your home or property? Follow these tips to make quick repairs and prevent further property loss.

Angie's Answers

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Try SCOE 10x (Super Concentrated Odor Eliminator). Cost $25.00 ( includes shipping) for concentrate to make 32 oz. and 32 oz. spray bottle included.  This stuff is great!  I have cats and every now and then one of them pees on the rugs ( cat pee smell is awful as is cigarette smoke). You may need more than 32 oz. to get all the stink out but go to the website and read testimonials ( they will even send a concentrate of skunk smell for you to pour on something and then use the SCOE 10x on it to prove how good it works, for a few dollars more).  Anyway, this stuff worked like magic for me.  They also sell gallon and larger sizes.  Worth every penny!
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You have every right to fire the GC, but it may cost you money in legal fees to fight any leins he has on the property. If you do insurance work you should know that you have to do part of the work out of your own cash reserves and wait for disbursement from the insurance company. His crews errors are not your problem, they are his. If you have problems you should include your insurance company in the problems you are having. If he is running into problems with extras they should only be related to things the adjuster missed and not his or his crews incompetence. If upon rip out he finds hidden water damage that would be an example. An example was a flood job I did not too long ago where we found termite damage that could not be seen untill after demo. Since it was not related to the flood it was not covered. Unless this is his first insurance job he should know the procedures and not be expecting money before it is due, stick to your guns and make sure he is doing the right job. If not include your insurance company and possibly even your mortgage company in any problems. A lein is not that big a deal though in the long run as long as you pay off the agreed amount as per contract. Just make sure if you stay with this guy he has a lien release with him when you give him the finnal check!

 

Don

Water And Smoke Damage reviews in Winder

A

Rating
These guys are amazing.
They evaluated the issue and gave me a fast easy option to
handle the problem my self.

This saved me thousands as mold removal us very
expensive.

It is good example of honest professionals doing the right
thing.

If I do have any mold issues water damage in the future I will
not shop around, I will just call these guys.


- Alex S.
A

Rating
Began work same day as called. This is a rental property and they kept me updated and sent photos. Roof needed replacement after wind/rain storm. Holes in ceilings. Wet walls and floors. Brought out giant fans and checked them daily until all dry. Communicated with me all during the process.
- Shirley C.
C

Rating
We were at work, so they were on the "honor" system. We feel their "honor" was deficient.
1. At times, they were punctual. Other times, they were weeks late
2. Several items appeared to never have been completed: For example:
-- they claimed they cleaned the carpet in several rooms -- but broken glass remained
-- they claimed they painted the bedroom walls -- if so, their paint don't smell
3. They used the cheapest materials and replacement parts that they could find -- for everything !
4. At least their salesman was super-polished,
- LARRY D.
A

Rating
Excellent job. Walked us through the process and helped us work with our insurance agency. They helped us steer through the claim process which resulted in us receiveing additional funds after a second look from the insurance company. Very happy with the end result!
- Amy C.
B

Rating
It was okay.
I would probably not use him again because it was kind of an unusual thing and it sounded to me like he was trying to sell work from somebody else for water damage. I'm sure he did what he was supposed to do. It was just strange to me that everywhere he went he found water in the walls, water here and water there. I don't have that problem in my house.
I had him come out because I had a mold issue in my bedroom and he just didn't impress me with what he came up with. It was like a guy was looking for things and then recommending a friend that could do that. It didn't sit really good with me.
- Margaret C.
F

Rating
They told us we would be out of our house for about four months and it turned into 18 months. It was a nightmare. We wound up having to fire them and had to have the work redone because the walls were crooked and doors were hung where you could not even shut the doors. It was horrendous. It was over $200,000 and then we had to pay to have the work redone. I do not take any stock in the Better Business Bureau because the Better Business Bureau backed them up 100-percent. I grade them F-minus overall. They are so bad that our insurance company refuses to do business with them. Our house is almost 4,000 square feet. When they had people in here working on our house, they only had two workers in here. I would tell people to run, stay away from them.
- Larry P.
N

Rating
I5 Restoration fixed some window trim at my home. They charged me time and materials. What they didn't tell me was that I would be paying for lots of time they guys weren't working on my project. They billed me for 2 people's time to buy a few boards and caulk, time it took to drive to my house, time they spent working on a car problem and time they were eating lunch. In addition, even though I paid for the materials, they took the left overs with them when they left.
I'd steer clear of I5 especially for time and materials bids. I think you will get the job done faster and cheaper elsewhere.
- Jeff J.
A

Rating
They got a little lost but were here within 15 minutes. Called the night before, and the morning of. They explained what and how they were going to go about their job. They checked the whole underside of my home to make sure no leaks or rodents were around. Great business ethics too. Would recommend them to others and also use them again, if God forbid, I would need their services for leaks or flooding.
- Margie M.

Water And Fire Damage Services in Winder, GA

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A legacy Construction

108 Laurel Lane
Social Circle

Accent Roofing The Leaksmith

629 airport rd
Lawrenceville

Accomplishing Interiors

543 Forest Lake Rd
Pendergrass

Accurate Restorations

PO Box 7
Auburn

Advance Southern

10168 Azalea Dr
Covington

Affordable Septic Service LLC

1956 Dooley Town Rd
Statham

All Star Restoration

741 Harry McCarty Road #201
Bethlehem

Allensbc.com

1077 Canary Ave

Allied Home Solutions

501 Social Circle FairPlay Rd

American Crawlspace Solutions

120 Lantana Dr
Locust Grove

ANSLEY HOME IMPRVMT & SURPLUS

1215 S BROAD ST
Monroe

ARI Construction & Roofing Inc

PO Box 103
Winterville

BLS Group Inc

1860 Barnett Shoals Rd
Athens

BRANCH CONTRACTORS INC

72 1/2 N MAIN STREET
Watkinsville

Braswell Construction Group Inc

6105 Emory St
Covington

BullDawg Contractors, LLC.

487 Leaflet Ives Trail
Lawrenceville

Cahaba Scapes

2130 11th avenue north

Carpet Care for Pets

102 Pinetree Lane
Auburn

Claim Solutions Network, Inc.

819 Tucker Court
Winder

Craigs Remodeling & Repairs

5581 High Shoals Rd
Bishop

Crawford Drywall Repair

2012 Vintage Oaks Dr
Loganville

Deans Construction-Roofing & Remodeling

1021 Industrial Blvd
Watkinsville

Dixie Painting

190 Park Ave
Athens

Eco Home Renovations

2012 Vintage Oaks Dr
Loganville

ETL Construction

1720 Epps Bridge Pkwy.
Athens

Green Source Homes

4035-C Danielsville Rd
Athens

Hall's Handyman Service of Georgia LLC

327 Rock Forge Ct
Jefferson

Henderson Painting & Drywall

PO Box 483
Loganville

HomeSmart Storm Solutions LLC

524 Sterling Water Drive
Monroe

Horizon Roofing LLC

1104 W Spring St
Monroe

JACK TURNER LLC INSURANCE RESTORATION

3858 GLEN ROBBIE CT
Loganville

Jim Casey Construction LLC

PO Box 6882
Athens

Junk Man LLC

5802 Chalet Way
Hoschton

Leeshire, Inc.

211 W Jefferson St
Madison

Leslie's Roofing LLC

6220 Falcon Ln
Gainesville

Like New Carpet Cleaning & Restoration

2635 Ivey Lace Ct
Bethlehem

Local Plumbing And Sewer

2985 Old Zion Cemetery Rd
Loganville

MAGIC CARPET

27 KELLY CT
Braselton

Mels Remodeling LLC

4025 Young Ave Unit C
Columbus

Michael Carr & Associates Inc

821 Jett Roberts Rd.
Jefferson

Old South Traditions LLC

3724 Atlanta Highway
Athens

Overseers

29 Bock Lane

Precision Concepts Construction Company

2003 Ora Circle
Loganville

Premier Carpet & Duct Cleaning, Inc.

1215 Mathis Street
Monroe

Prestige Carpet Care & Restoration, LLC

3785 Hudson Rivers Church Rd.
Danielsville

ProClaim Public Insurance Adjusters

4651 Roswell Rd NE
Atlanta

PuroClean By Daddison

881 Jackson trail rd
Jefferson

PuroClean Disaster Response Services

5810 Atlanta Hwy
Rutledge

Purofirst Of Gwinnett

2750 Centerville Hwy 124
Snellville

ServiceMaster Complete

1240 Greensboro Hwy
Watkinsville

SERVPRO

4035A Old Danielsville Rd
Athens

Simply Southern Homes LLC

PO Box 110
Monroe

Southeast Restoration Group

120 MOUNTAIN BROOK DR
Canton

Southern Pride Construction, Inc.

3587 Perry Smith Road
Monroe

Southern Woods Flooring Inc

799 Christmas Ave
Bethlehem

Structural Integrity Construction

142 Deer Hollow Rd
Bogart

STYSLES

181 PINE ROCK RD
Winder

Team Roofing & Construction LLC

3932 Bullock Bridge Rd
Loganville

Timberland Home Builders

104 Logan St
Statham

Turman Cleaning Service

PO Box 695
Royston

Viking Development Group,LLC

4625 Trilogy Park Trail
Hoschton

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